This shop and the owner John are fraud and liars. It's is honestly disgusting. We trusted our…read morevehicle with them for steering repairs. However when we came back there was a significant damage to the passenger side door. When we pointed out the damage the owner looked us in our eyes and said they didn't cause the damage. The way they store your vehicle is not right and I would not trust this shop for any repairs.

BRING YOUR CAR TO JOHN!! I've driven from Denver twice to have John fix my car. He's been right the…read moreentire time and I wish I didn't wasn't my time with other less experienced mechanics. This man knows his stuff! Friendly staff, great prices and fast service. No BS ever. I've been to dozens of shops the past two years and nobody comes close to how great John and his team are.

Professional and responsible they helpful good worker and on time I recommend everybody happen on…read morethe road call these guys

I needed an emergency repair while driving from California to Virginia, and these guys got me in…read moreimmediately. They were the ONLY auto shop in all of Cheyenne (and surrounding areas) that could take me in that same day, they got it done in under an hour, and I was back on the road. Incredibly polite, helpful, knowledgeable, convenient, and just all around fantastic service. I cannot recommend this place enough. Go here instead of Midas or Jiffy Lube, seriously!

I was traveling and hauling a trailer cross country (west to east coast trip) and noticed…read moresignificant wear developing on our tires. Fat boys fit us in quickly as we passed through Cheyenne. They easily could have taken advantage of us but they didn't. SUPER HONEST MECHANICS! I would go here for all our auto needs if we lived in town. Very impressed. Highly recommend. We were traveling with young kids and explored the park across the road (use the underground tunnel to access it) while we waited. Really great park too.

I HIGHLY, HIGHLY, recommend this place. I have been there 2 or 3 times in the past couple yrs, each…read moretime w/a different vehicle. Extremely, kind, considerate..helpful..I did Customer Service for over 30 yrs b4 I retired, so I'm VERY aware of it where ever I go and whom ever I do business with..I would go here first..Calvin is the one that mose recently helped me and another young man sitting at the desk whose name i can't remember who also was very kind and helpful.. Mrs. Jerri Hill-Sullivan Burns, WY

Absolutely awful experience. They try charging for services that aren't even needed. Would never…read moresend anyone to this place.

VERY bad experience!! I do not recommend at all. They will try to get advantage of naive nice…read morepeople. Long story short, I was getting an oil change at another garage, they accidently pulled the wrong plug and emptied the transmission fluid. They could'nt fill it back up because the check/fill plug was stripped out and they couldn't get it out, so we had to get the car towed to a mechanic. The car get towed to Aamco to get the plug out and replaced and the transmission fluid filled back up obviously. They call us and offer us a free diagnostic so we said sure why not it's free. Turns out my car has 10 thousand issues, one actually made sense cause my car was overheating so we gave them the ok to fix the coolant system ($730 box), Then once the car is ready we ask them about the transmission fluid and plug and the guy said the transmission fluid was good.. what? Impossible. They couldn't even check it without fixing the plug because there isn't a dipstick since my transmission is a closed transmission. We asked the front desk guy 3 times, if he is sure that the transmission fluid is fine and he says yes it is all clear.. before we get ready to take the car back home he says "if anything happens on the way home just give us a call we can tow your car back". Weird my car was running just fine before all this why would he say that? Surely enough we take the car out and it runs like there isn't any transmission fluid so we turn back to the garage and tell the front guy and he still sticks to his word and he says that the transmission fluid were nice and clear.. and that is looks like we need a new tansmission!!! Then I'm like wait a minute my transmission always been fine then he answered "Well I don't know what the other garage did.." Then we lost all trust in them so we get the car towed elsewhere to get the transmission fluid and the plug checked. Guess what, the plug was still striped out and there was no damn transmission fluid!! Aamco lied throught their teeth and even worse they let us drive the car with no transmission fluid then they said "sounds like you need a new transmission" lol. We called the owner of the place and he was basically calling us liars, so I got pissed off since he was not listenning to us and cutting us off over and over so he hung up. Nice client service. Anyway, they are scammers and tried to get our transmission broken up so that they could get more money out of us to get it fixed!!! Incredible. Guys do not go there!!

Where to start?... I've had Excellent service for at Big Al's for years! I've been taking my…read morevehicles to Big Als for about a decade now. I can't say enough good things about this business. They have always fixed me up. Skilled mechanics, knowledgeable front office that's friendly and always have communicated with me all the way through the repairs. I've had work done on my diesel trucks, an Acura, and my Toyota. I've even had them work on my 78 Camaro that was a nightmare to diagnose. They chased down the problem and fixed it properly. 3 other shops failed to find the problem but they found it. Not only are they a family business but they've always listened and communicated so well. They have warranted several parts over the years no questions asked. From towing , technical repairs to gremlins on my classic car. These guys and gals deliver every time. They are a successful shop and they'll have cars stacked up out front and they motor thru the work. My vehicles have always gotten handled in an appropriate amount of time. Big Al's has always repaired the my vehicles well. Great team mentality!

Waited 2 days for a part he ordered we didn't need because he didn't look under our motorhome, then…read moreanother day to get parts we DID need. Then justified charging "book rate" 6 hrs. labor, $150/hr, for a job he finished in 1.3 hrs. He ripped off 2 stranded senior citizen vets. People with masters degrees don't make $150/hr but he greedily steals double that by charging multiple customers for the same hours. I will be telling everyone we meet traveling around the country to avoid this immoral greedy thief. If he had any conscience he would refund the 4 hrs. of labor he stole from me. One day he will reep the consequences of ripping people off.

My jeep went into limp mode, 60 miles from the house and out of options. The Jeep wizards at TNT…read moreCustoms performed some magic and got it running better than new.

This is a fantastic Jeep and off road business. Both the shop and fabrication location were close…read more I was able to see on a Jeep the Long Arm I am looking for. I came all the way from Minnesota but was on my way back to Sacramento Ca where I live. (if you can call it living) I also was inquiring about doing a 6" to 8" stretch on my JK. While in the shop I was shown sone projects and some items were explained about what they could do and offer. When I do strech my Jeep I will have it done here. I actually had found them on YouTube and watched several videos on things being worked on or produced. Thank you for being patient and bringing a jeep so I could see the Long Arm I want.

BEWARE: Unprofessional, Coercive, and Poor Quality Work…read more This was the most stressful and unprofessional business interaction I have ever had. Between the threats and the defective work, I cannot warn people enough to stay away. Check his official business status before you hand over any money. I had an incredibly disappointing experience with Crawdaddy Mechanix. We brought our vehicle in for a head gasket repair based on a verbal quote, but the final bill was INSANELY higher than what was authorized. We were also left with only one vehicle for seven weeks for a repair that should not have taken that long. When we picked up the vehicle, the owner refused to provide an itemized invoice to explain the price jump until after we paid. When we asked for clarification, he became extremely hostile, used profanity, and threatened to call the police and seize our vehicle to force payment. It was a very unprofessional and intimidating environment. To make matters worse, the truck was returned smelling like cigarettes and it is currently leaking oil. It is unsafe to drive on the highway, and now we are going to be stuck paying another shop to fix the original issue. I would strongly advise against using this shop if you value honest communication and quality work.

Very fine service, attention to detail. Super friendly. Customer oriented. Needed an oil change and…read morehe got it that day. Low pressure but shows things that will need attention.