I've been a member with Quick Quack for a few years and love being able to get a car wash when I'm traveling. This isn't the location I usually go to, but the only gripe I had here was the setup. When you pull in, it wasn't very clear where to go at first. The layout was different from any of the Quick Quacks I've been to before. The line to start a wash was in the middle, the car wash itself was to the left, and the area to vacuum and dry your car was on the right. One thing I did like was that inside the wash there's only one track your car needs to attach to instead of two, which made it easier and less nerve wrecking to actually get on the track. I also really enjoyed the bubble gum scent they had. read more

I really do not like how they stack the cars bumper to bumper through the car wash. There should always be a good amount of space between cars in case of system failure, car suddenly stopping in front/wheels jumping off the line, or anything, during the car wash process. I always make sure to stall a bit and drive very slowly even tho they keep motioning me to pull up literally inches away from the car in front of me. And if people had common sense they would do the same; stall a bit and allow more space between cars going through wash. Value is just okay, only worth it when there's discounts. read more

Went to this car wash on a Monday afternoon. A single wash was $15 (no wax or extras). Having been here previously, I was surprised by how quickly my car went through the wash machines; this time was about half the time as usual. Not even a minute. My car was not extremely dirty before the wash, but I didn't expect a layer of dirt still on my car after. I couldn't even vacuum out my car afterwards because half of the stations were closed and there was a line of cars waiting to use the ones that were open. I ended up going to a self wash location off of Mission Blvd after. Not worth the money or the time to use this service. The only positive is that the staff was friendly. read more

Zach and Nicole helped me immensely! Great, speedy and friendly. I will always come back because of the great service.

Overall below average. Wash wait time is not bad. Vacuum wait time is bad and half of the vacuums are not even available. The grounds where you vacuum the car are regularly filthy so even if you thoroughly clean your car you have to carefully wipe down your shoes before getting back in. Additionally their hours on Apple Maps shows open until 9pm but I showed up on Saturday 7pm and they were closed. Wash itself is also below average. Doesn't remove bird poop and also leaves this square on my Tesla m3 unclean. It's like the machine misses it. they've increased the monthly subscription fee, citing machine improvements but everything is still below average. Pretty much only keeping my membership bc it's the closest thing to my house but hope it improves. read more

Quick Quack Car Wash - Never cleans this little square on my car - Car Wash Near Me - Hayward, California

Everyone has been very friendly. The car wash always has plenty of soap. They always have clean towels. The establishment itself is clean. No complaints here! read more

Alexandra was very helpful while signing me up for the 50 percent off ceramic deal. Has a positive attitude and quality of wash was outstanding read more

Quick quack overall as a company, I'm a fan of. I like the unlimited car washes to keep my car clean. I do think there aren't enough locations in the Bay Area, and this one is a little out of the way, but it's on my way to work, so I do come in about once a week. This location used to have a ton of vacuums, but for months half of them have been closed due to repairs as you'll see in Nina. M review. It's been over 3 months, I can never get in to vacuum my car because half the stalls aren't working and the lines for that are long and take 15-20 minutes just to get in to vacuum. read more

This is usually my go to place and it gets the job done. A couple reasons for why it is not a 5/5 - When there are many customers being processed there is a bottleneck situation to get to through the car wash, which is fine, but the issue is a couple of times I end up getting a lower service than I actually pay for because someone else got ahead of me in line. So that can be frustrating since you want to get the service that you pay for. - Half of the vacuum stations have been closed and this has caused a big back up in lines read more

Alexandra did an amazing job and was very helpful and was able to translate for me so it was better for me to understand

Akiyah was a great help and helped me sign up for the ceramic duck. she was very through in her instructions and did a good job at getting me in and out of the line! read more

29.99 for a ceramic car wash went quick and smooth waited less then 5 min. Litterally waited 15+ minutes to vacuum our car. I would think this would be timed but and if it is it's not enforced. You see people just stop to grab microfibers and leave. It's a little irritating since this is close to the house but always packed and waiting longer than necessary. If you're on a time crunch do not come here. read more

Great service, great wash, great value. Got in and out nice and quick, no complaints. Gonna be a regular here from now on!

I tried their service for a month. While the onsite employees are kind and friendly, their machine was never fully functional. I was instructed to reach out to Corp for resolution. This was painful. They wanted to give me more time at no cost but no guarantee that the all the advertised services would be functioning. I would have taken the extra time if they could delay it to when the system is 100% up. They wouldn't refund my membership, stating I went through the wash 12 times. The onsite workers kept telling me to come back the same day after they have had time to fix the issue. Never went back the same day to give them time. Pay attention to all the services listed in the memberships and ensure you're getting what you paid for. read more

A bit pricey for auto car wash $15. They provide clean towels and strong vacuum. A short wait to use the vacuum stations. Good location near the Hayward downtown. read more

Quick Quack Car Wash - Car Wash Near Me - Hayward, California

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Very disappointing experience. Their payment system would not accept any of my cards. I tried multiple times with three different cards and nothing worked. The staff was not helpful and did not offer any solution. I wasted a lot of time and left without getting the service I came for. I would not recommend this place and will not be coming back. read more

I used to love this location as it is close by my house, but the last several months they have shut down HALF of their vacuum stations. I'm sure just being cheap to cut cost and this causes a long line just to vacuum your car. Unfortunately, this has ruined the experience and causes me to just drive off instead of waiting in the ridiculous unnecessary long line. read more

Amazing service from Audrey who helped us check-in! Love being a member here, the service is always great!

Car wash is quick and easy. If your car isn't clean the first time you can pull around and go through again. The employees are nice and friendly. The problem I have is with their vacuums. People pull in directly from the street without buying a car wash. That leaves paying customers with no vacuums available. They also don't enforce the 10-minute rule and people stay at the vacuums while they detail their cars. read more

It ruins your paint! Terrible system. Don't ever go to any of these places. The rags that rub your car are terrible for your paint. Cheap but do not go there ever! read more

I am a member so I don't communicate with any of the staff. The system is automated and reads my plates. I have 2 vehicles on this account. If we go and wash the cars once a week it is worth it. It was always on my way to work. Now it is not. Not convenient for me anymore. But cars are clean. read more

The manager reach out to me stating the line was perfectly calibrated. He did confirm having my licenses plate. It's been a crazy month and finally got back here to retrieve my license plate and they cannot find it. Not sure what's going on here but apparently a lot of people lose their plates. I'm going to call Monday and see if can get to the bottom of this. read more

Quick Quack Car Wash - Front license Plate ripped off my front bumper - Car Wash Near Me - Hayward, California

They used to have a section with other vacuums they have never opened it up now when you go there you have to wait so long and so many cars jammed up waiting I have been there several times and car wash is out of wack not touching the windows and if you say something to the staff they just shrug it off and it makes you feel like you're being a pain instead of saying sorry for the inconvenience I will get it taken care of I think if the car wash is going to keep taking in memberships they need to reopened the one on the other side of the parking lot so people get what there paying for they don't have the time to spend sitting there in there car waiting to use vacuums it also gets people mad at each other because they think you're talking to long I hope changes are made thank you read more

Very easy very fast to come and wash your car and go everyone here is friendly nice and y'all have a good personality

What a WASTE of $25. I can't believe the lady working the register had the audacity to get an attitude with me when I said I didn't wanna sign up for the monthly subscription especially if this is the end product?! My truck is still filthy. This "car wash" couldn't even get muddy water off my truck. I literally washed money down the drain with a terrible product experience. This will be the very last time I visit a quick quack again. Thanks for nothing! read more

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I went in and asked for a membership, I payed $30 and took my car wash. About a week later I came back at the San Leandro location. I was held at the gate for almost 20 minutes when an employee told me I wasn't a member. I told her what happened and wanted to see if I could at least get a discounted price since already wasted $30 and don't have too much money to be wasting. They denied me anything to compensate for their mistake, I called customer service and was denied once more. The customer support told me they had to "honor their single car wash" but can't honor to own up to their mistakes . read more

Did a quick carwash before kids pick up. $24.99! yikes..pricey. there is the premium which would be $29.99. The good thing about this place is that the have a place where you can vacuum your car and they actually provide towels to dry your car which is really nice. You don't have to bring your own towels. Yay!! For a quick car wash..that's not bad at all. read more

I paid 14.99 for a single wash which did not remove dirts from my car. I asked them to let me for the second time to remove the dirt which was there due to their incomplete failed service. They did not allow me. I asked to speak to a supervisor they refused. I called to the customer service they did the same. This is a irresponsible and disrespecting complany towards customer needs read more

A big shout out not only too Quick Quack Car Wash as a business, but also the people that drive that business. I always enjoy a great attitude of the people there. Two of the people that come to mind are Fatima and Yamilith yes. they are always friendly, they make you feel recognized as a member of Quick Quack, and they care that you are happy. I've had my car to many car washes over the years and I've never experienced what I experience with Quick Quack and their people. PS: I'm particularly talking about the Quick Quack car wash in Hayward at 1367 A St. Great job on the Management's behalf for finding/ hiring/training such good people. read more

Their price used to be $9.99 for a basic wash. Now since Covid, it's gone up to $14.99. I went to use them today with a very dirty car. They charged me the $14.99 . When I told her I needed the car CLEAN however many times it takes she said only twice is the limit! She then rudely refunded the amount and told me to exit to the right. She said she is the manager her name is Suleima!! Very rude customer service. I had to drive back for the refund receipt whom another manager, a gentleman gave it to me. I would not recommend this place. You get better service and a better car wash for only $1.00 more at the other Car Wash on Mission near Industrial Boulevard . I would never ever go back here ever!! read more

I had a fantastic experience at the car wash today, thanks to Fatima! She was incredibly friendly, professional, and detail-oriented. My car came out spotless - inside and out - and she made sure everything was done perfectly. It's rare to find someone who takes so much pride in their work, but Fatima truly does. I'll definitely be coming back and recommending this place to friends and family. Keep up the great work, Fatima! read more

I have had mixed feelings about QQ especially in the arena of customer Service. They are the only game in town so I am stuck to a point. Today I Went and had issues Yamileth and Julie who were working check in tried their best to help me. They were patient and personable. Still unresolved I requested the manager and was introduced to Zack. He said this was his store and he had been absent for some time but was now back. He explained what the hiccup was and offered a solution. He clearly cares about his customers and is aware of things that need tweaking to allow for a safer, streamlined experience. It was a pleasure talking with him and he actually remembered that I was a frequent customer and what my cars were. It's only a car wash you may say but it's spending money repeatedly at a business so it's nice to be appreciated as a customer and receive personable and excellent customer service that feel's genuine. The employees that I mentioned are definitely That. I joined the membership because of them. Zack, Yamileth and Julie I appreciate you and thank you. See you soon For your car washing needs try QQ on ASt. read more

Fatima was great help! Great service! Will be coming back thanks to her! She was so friendly and helped me get the membership! ​

I've been having a membership here for a while. They close at 9 Pm but lately I've been seeing them shut the doors on the right side around 6 pm and closing early. This is very inconvenient as a customer because instead of being fast and speedy they chose to close down the side having 3 employees on the clock and they can't close when they're supposed to ? As a customer why are they making people wait when they have a full side of vacuums that are shut and closed and the ones they DO have available have like two stalls where the suction doesn't work that well. So if you get stuck there now you have to wait for a good vacuum to open up and start over again. read more

The car wash and its facilities are great, however the main issue happening with all locations that no one seems to notice or even care about is where people enter the self serve vacuum areas yet they don't have memberships. I've seen it multiple times where people would often enter without getting a wash then leaving, it's very frustrating especially since the vacuum areas tend to have long lines. Hopefully quick quack will one day implement RFID key cards for members to unlock the vacuum nozzle to prevent people from using them without paying. read more

The only issue I have when going through the car wash, the right passenger's side does not get clean really well the brushes does not reach the right side window of my car. I noticed this was the same at the other location by my work in SSF. It was in just the tip which does not do much. read more

Best car wash in the world quick quack great people and service Millbrae check it out Norman and his people got that place spotless must buys car fragrance new car with the red car logo hayward b street great place to visit also thank me later join the flock quack quack lucky duck member for almost a year 5 starts everything read more

Quick Quack Car Wash - Car Wash Near Me - Hayward, California

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Great job. Thanks for everything! Quick and clean Thanks Anna. Yayayayaya Yaya. Super awesom read more

My first time here was last week Alexandra was very helpful and explained all the pricing on the car wash deals very patient as well I also requested extra green towles because there was no more and she brought them out right away thank you for making my first experience amazing:) read more

Went through the car wash maybe used them 3 times , noticed a piece of my car came off in the wash and I was told it's not their responsibility. Was not even apologetic they based it in the year of my car which is a 2017 Nissan Maxima, which I've only had for three years , and I've used several car washes before this particular car wash and never have I had this experience. But again no apologies and no responsibility even after their own representative had to go a fetch the piece out of the car wash They don't take responsibility , and it was stated that it's just snaps on , well it didn't snap back Thanks for showing me who you are, and have the day that you deserve read more

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