Huge fan of this place, easy to get through and always get great service. The staff is responsive…read moreand it's a great deal for the quality of wash you get -- highly recommend it!

Great place; just call the owner [# on the West end of the building] if you swipe your card &…read morenothing happens (if the 'garage door style door' to the washing stall doesn't open). They can fix it pretty fast. And be sure to use the Vacuums in the back (the East end of their lot) - they're strong. Sincerely, Richard

Alex makes a visit to Prompt feel like a visit with an old friend whose buddies take care of your…read morecar. Perfectly clean. Spotless.

wow !! what horrible customer service ... one star is generous to be honest. I had an appointment…read morefor a car wash and hand wax at 10 am, we were a bit early, had never been there prior to this day, and apparently parked our waiting car in an unauthorized spot. There was no one available to check our vehicle in, and when someone finally did arrive, their focus was on where we had parked our car, waiting to be told where to go for our service. Treated very rudely,barked at and told to move our vehicle immediately ( we were parked to the side and creating no disturbance whatsoever)... and as a paying customer I was shocked at such poor treatment. We chose to leave and will head back to Clarks where we have always been treated with professionalism and kindness. Good luck Prompt

Great staff. Best prices in town. I've always had a positive experience everytime I go.read more

Wasn't too impressed!! Half my spray/jets didn't work.. and the cloth roller that dries off your…read morecar didn't even touch my car, even though I paid for it, because the idiot driver in front of me, panicked because they've obviously have never been through a car wash before and hit their brakes which defaulted the system and I got screwed of getting my $25 car wash.. and when I complained about it, they said they would let the mgr know and I'd get a free wash when he calls me.. why would I want to come back? If I can't just go through the wash a second time?

I love the family pass. Share the joy and the discount with others. Only $22 bucks a month. You can…read morepause and then pay $5 to reactivate

I would absolutely not recommend this location or this business. I've had several problems with…read morethem and today was the last straw. I have had a membership for quite some time and when I added a new car, they voided my other car and then made me feel like an idiot, even though the issue was very much on their end. And instead of being understanding and helping, the manager decided to give me a lecture on how technology sometimes doesn't work. What a joke! I was paying $59.99 a month for many months, and them messing up turned into a huge inconvenience for me. There could be some lessons in customer service for sure. Now I have to go out of my way to call their customer service to try to get a refund for services. I wasn't even able to get, even though they so conveniently charged my card as they do every month.

Place was really clean and got the job done I liked the scents they had for all the soaps the me…read morekid working was super nice too he gave a complimentary air freshener his name was peter

Horrible car wash! The automatic touch less was not worth $1 much less $10 my car looked worse!…read more I've been here before and wasn't this disappointed! This is literally the worst car wash I've ever had.

The staff here are really great and keep things running smoothly. I love that they have mat washers…read moreand the rags and spray are always stocked. Never had any issues with vacuum suction either. If you go through the window line, you can get free air fresheners. On the last visit there was something wrong with the wheel cleaner and they happily let me go through again and spent extra time pressure washing the wheels before I entered. I've never been in but they also have a room with free soda and a playground for kids.

Disclaimer: I tried Shiny Shell on a free offer to see if I should sign up for a membership…read more I was very underwhelmed at the quality of car wash I got today at Shiny Shell. My truck was dirty, it definitely needed a wash, and I wasn't expecting a miracle but....One side of the car was coated in water spots, it looked like the spinners hadn't even touched it. The wheels looked like the wheel shine was spritzed in a couple spots. Overall it just was a half a** job. I took advantage of many of their microfiber cloths and essentially re washed half of my truck in the detail area. The detail are was nice and well stocked which earns a second star but I would not recommend this place for a membership.

Everything's always broken. Our customer service is horrible and no one's past ever works. It's…read morebeyond frustrating. There's no express about this place.

Their new app is a scam!! they had me put in a credit card and said it wouldn't be charged, then I…read morewas charged $1.48! What is up with that? we cancelled right away. Dont fall for their gimmick!!!

Excellent! I recently moved into the area and won't go anywhere else. Clean facility and very…read morehelpful staff... I met Adam and he's committed to helping customers at a self-service car wash business! Who does that? Really a wonderful location thats clean and always well stocked. Thank you Adam and Wash Me of Sandy.

The machine was having a hard time taking my card and the attendant came in and provided excellent…read moreservice and took care of me. It's hard finding touchless car washes and this will be one I return to for sure. Great place!!!!