This is how it's done. Their computers were down today so they were giving everyone free car washes. That's customer service. I will never get a car washed anywhere else. You earned a customer for life. read more

Love these car washes. I purchased the unlimited monthly plan and have had zero issues. The crew are always willing to answer any questions I may have and assist in anyway they can. Every Quick Quack offers something a little different. The one in Louetta road has a machine that cleans floor mats. I wish the one on 2920 and TC Jester did as well. Keep up the great work. read more

Great car wash service, polite employees with good customer service and quick experience through the tunnel. I would definitely go back again! read more

I used to love this place but lately they don't deliver the service you pay for. I subscribe at the Shine level which includes tire shine. For the last month or so their tire shine fails to work but they still charge my account full price every month. If you use these guys I would recommend only getting the basic wash because a lot of the fancy stuff sin't there even though they charge for it. I think the problem is that the car wash on Spring Cyprus in Texas is just very poorly managed. read more

Quick Quack Car Wash deceives and rips off customers. The Quick Quack Car Wash customer service solely base on the phone call 888-772-2793 and it doesn't care the situation that you encountered at one of their location because the customer service representative on the phone will be angry, mad, and raise up voice to yell at you, to blame at you, and to make you feel guilty to not know anything about car wash business. The official web site printed in black and white for the types of wash which are "Basic, Clean, Shine, and Protect" along with pricing. When customer signs up at any one location with that particular package will not be honored by another location within the Quick Quack Car Wash footprints. For example, I sign up the top of the line type of wash which is "Protect - $29.99/month Go Unlimited" in monthly automatically payment at the location of "Houston Spring Cypress, 11921 Spring Cypress Tomball, TX 77377". At the car wash booth of Houston Spring Cypress, it indicates the types of wash which is exactly the same as on its official website. Unfortunately, when I drive to another location at "Vintage Louetta, 9855 Louetta Road Houston, TX 77070", its car wash booth indicates "Good, Better, and Best" as types of wash which is totally and completely different than its official website - "Basic, Clean, Shine, and Protect". The manager at the "Vintage Louetta, 9855 Louetta Road Houston, TX 77070" doesn't honor my top of the line membership package - "Protect". The manager only gives me one level downgrade to become "Better" and tells me that the Vintage Louetta Quick Quack Car Wash is the best of the best location so that my "Protect" car wash membership cannot be honor in regardless of I am already in "Protect" membership. What an insult! When I called to customer service of Quick Quack Car Wash on Sunday, Nov 25th, 2018 to resolve the situation that I encountered on Saturday, Nov 24th, 2018, the Californian girl Louisa was very impolite to me on the phone. She has a extremely bad temper, ignores the fact that I am a "Protect" car wash membership, on purposely deceives customer by providing information that contradicts to the Quick Quack Car Wash official website in black and white writing, and further insult me as a TEXAN who doesn't have a clue of car wash business! One thing I do know that she and her Quick Quack Car Wash company will be facing a very serious lawsuit soon because they violate the business ethic to deceive and rip off customers nationwide. Customers, should you continue to do business with such a dishonor business practice Quick Quack Car Wash company, you already have the answer from the above case. read more

Quick Quack Car Wash is conveniently located. Friendly staff. I've waited to write this review until I have frequented this establishment several different times and at different times of the day. I have a small SUV and I'm loving the wash! There was one time when some bird mess didn't come off and they let me drive through again. Hmm it still didn't come off . No worries! The attendant came over with some type of spray and a rag & helped get it off. It was a tough one! Lol The attendants are alert and friendly. The vacuums are strong & FREE! I love how the hoses are long enough to where, if you don't want to, you don't have to switch sides, grab another hose and start again! When I have guests in town, Quick Quack is on my to do list with them! What other car wash has a colorful duck strolling across your windshield during the wash!! My guests get a kick out of it! I recommend that you visit this place. I've been around to many and this is at the top of my list read more

I guess it's okay if you don't care for scratches. Some employees have bad sense of direction and caused me to scrape my rims as they directed me on the rail. The only five star rating deserved is the free vacuums, honestly. Thanks guys, 1200 dollar rims that lost a couple hundred dollar value due to a directional error. read more

Don't waste your time with the Yelp offer. States to "show the screen" to an employee or owner to redeem offer. Went over excited to use it and they said it now requires a print out, although the deal states otherwise. Overpriced and waste of time and money. Get employees that know how to read and follow directions and you could have a successful business model...don't go here! read more

Awesome carwash place to go. Prices are reasonable and place is usually clean. Its open at 7am, I usually like to go early as it tends to get really busy after 10am on the weekends. read more

OK for the money but if you have a new vehicle I wouldn't recommend it due to creating micro scratches which is especially noticeable on black paint. read more

Okay so this is an update to my previous review. I was contacted and it appears that repairs are being arranged for my vehicle. Getting this repaired is certainly worth the hassle but I would prefer not to have dealt with this in the first place. Will update a a later date. read more

The best part of Quick Quack is the monthly unlimited washes. I go by at least 3 times a week to insure my truck is suitable for my clients. David is always there bright and early and greets me with a smile. His catch phrase, "We appreciate ya!!" always puts a smile on my face. Well worth the money. read more

$17 and none of the 6 vacuums I tried to use had enough power to suck up anything. One of the main reasons I stopped in here was to use the vacuums, and that was a waste. Don't think I'll be coming back. Blue wave is way better. read more

I've been here probably 10 times now. Never had an issue. It cleans the car well. Usually I go with the cheapest option but if the car really needs a good clean I go with the more expensive option with Rain-x. They also have free vacuums available read more

I bought there premium monthly package. Well worth it. Staff are friendly and polite, sometimes me and my daughter will go around and around just for fun. read more

The employee Park, the one with glasses, walked up to my window and said "what wash do you want?".....this made me feel very unwelcomed and unappreciated. I will definitely be bringing my business elsewhere in the future as quick quacks customer service is horrible. read more

I was in dire need of a car wash and decided to give this place a try. I was greeted as soon as I pulled up and the serviceman explained the options to me. The manager, Eli, wowed me with excellent customer service. I feel customer service is lacking everywhere I go, but not here. I was very impressed. Close to home, excellent customer service, and my car looks like new again. I will definitely be a returning customer and will recommend to friends. Good work, Eli! Keep it up! read more

This is a great place with awesome people. The experience is great every time I get a wash. Keep the good work up!!!! Thanks you

Very powerful drive-through wash, pay the cashier as you enter, then self-vacuum and detail on site. I had to put rubber strips back on my car as they got pulled loose by the washing brushes. Good offers for future free washes and rain guarantees. read more

Don't buy the online unlimited wash package and think you can use it the same day. The workers there do not know much more than the screen in front of them tell them. read more

the unlimited washes is a must! Been here several times the past month, definitely will get your moneys worth, just signed my wife up on the unlimited washes on her vehicle too! car comes out really clean! Try it once and you'll be back! read more

Great price for a quick wash. Didn't get some of the tougher spots, but it took care of a majority of the the work. Also, free vacuums!

One time regular cash washes are great if you get what you've paid for, but don't get the more expensive all you can wash deal. Here is why. They have a BIG PROBLEM with their car wash queuing system. Somehow (and I'm not sure how), the wash computer is getting the car washes out of order. If you have the unlimited premium plan, what this means is that you are VERY subject to getting a downgraded car wash. This has happened to me 5 times. I complained 3 times, but all those young guys say is, sorry about that, go through again and maybe it will get it right. Let me understand this. The wash cycle is off. You did NOTHING to fix it (apparently they don't know how to fix it), and you somehow think now it's going to be right? Here is what happens. You get another wash that is once again random. It depends on who has ordered what before you, so if you have the level 5 premium wash like I do, you might get a 3 the first time, and a 1 the next time. I can then watch the guy behind me who just paid for a 1 getting a great surprise as he miraculously gets the premium level 5 wash with a wax. This also happens if you pay for your wash. They REALLY need to have a way to reset the wash cycle and get it back on track again and quit pissing off all these folks that lost out and making happy those that got their wash. I would suggest that if you are going to buy the unlimited, get the CHEAPEST one. That way all you have to do is wait for the upgrades from the guy in front of you. If you do however get the right car wash, then this one does a really good job. read more

I really like this car wash. I am only rating it three stars because the last three times I have visited only half of the vacuum cleaners were functioning. read more

Cleaned my car and super fast. Unlimited with two cars is the way to go. There was some little water droplets but get a rag and clean it. Also have free vacuum. My car thanks you. read more

Consistently great. Friendly efficient staff. Premise very clean. They frequently replace vacuum hoses, trash cans, etc. A goof deal $5.99 for a basic wash, free vacuum and interior wipe cloth. read more

I thought it was a great deal. I live very close by and on my 4th wash the tires weren't lined up and very difficult to back off the tracks. I was following the attendant's directions. The worst part is that when I got home (about a mile away) to dry it off saw all these tiny scratches over my entire hood. I have a new dark-colored car. Not at all happy! read more

Great place the staff took time out to answer all of my questions and to help me better understand which wash would be great for my car. I normally do not do reviews like this however I was so blown away by the customer service that I had at this location. It made me have a much better day so thank you Quick Quack your staff rocks read more

This Quick Quack location was very quick to resolve my issue! I had been trying to cancel my membership since April 2016 and it wasn't resolved till August. Naturally, I was frustrated with customer service at their corporate offices but Eli at this location made sure that my refund would be processed once and for all. He did it! Even though it wasn't not his responsibility. And he gave me another month free of unlimited car washes. I will continue to come back to Quick Quack though I am no longer a 'member.' Thanks again Eli!! read more

So today i walked outside and I noticed that my truck definitely needed a wash, but I was running late to go pick up my wife from the airport. I decided to stop by Quick Quack to give it a try since we're new to the area. Let me tell you, I think I've found myself a dime! When I pulled up, I was greeted by a fantastic cashier named David. He was extremely helpful and let me know the differences in their wash packages. Then as I was pulling up to the wash, Samantha Jean noticed I had my little boy and girl with me in the back seat, so she ran up to my window and asked me to hold on for a split second. Next thing I know, she's handing to small duck dolls to my kids. I couldn't have been happier with the friendly service, and I wouldn't HIGHLY recommend the Best Wash package(comes with a microfiber towel)!!! Thank you Quick Quack, I'll be back very soon for a membership! You now have a customer for life! read more

Great quality of wash and good prices as linen gas you sign up for a monthly plan. The employees there are very friendly and helpful as well. read more

First time here. Great wash, only problem is they are suppose to be open at 7:00 am, but when I got there at 7:20 they were closed. Will go back regularly, just be open when you say you are. I like to get my rat-killing done early. read more

DON'T GO HERE! I had a car accident in the middle of the car wash on the conveyor belt .The vehicle behind me rear ended me hard in the middle of the wash! The Manager Matt Lee refused to take any responsibility. Said it was the person behind me fault .I have $600 worth of damages and no one to take responsibility. read more