Saved my a$$ !! My phone call was answered, other company's had me on their voicemail asking for a…read morecall back while I was sitting on the side of the road mid day in the Flordia heat. I got a tow to their local repair shop and I was back on the road within a few hours. Very nice customer service and prompt response time. Would recommend their service.

From the owner: Ocala Towing & Roadside Service is here to help drivers across the Marion County area. When you…read morefind yourself in need of reliable towing service or emergency roadside assistance, we're the team to call. Contact us today to get the dependable light and medium-duty wrecker service you need during your emergency.

We were stuck 2 hours from home late at night with a tire that was losing air and the valve seem…read morewouldn't hold the air in or let us put air in the tire. Other roadside assistance said they couldn't help us except to tow the car, which isn't much help after 10 pm in a strange city. Big D came out to see if he could help and within minutes had it working and ready to go ! Highly recommend them for professional, caring and affordable service!

Our pickup rear tire hit a sharp piece of metal that we felt & heard the air escaping. We were…read morefortunate enough to pull over where there was a wide area by the main highway 40. I was concerned that my road service showed 90-120 minutes ETA, but he showed up in less than 15 minutes. Very nice guy who knew his stuff. If you get fortunate enough to have Big D'S roll on your call you'll be set.

Everything! I want to say Corey arrived...he was so cool, didn't make me feel anymore stupid than I…read morealready felt. My wife and i were following our GPS and happened down a sand road where we buried our car to the hubs before we knew it. This man pulled us out and had us on our way in no time. Considering where we were, we can't tell you enough how much we appreciate Carter's towing for having such a professional come to the rescue.... Guy and Elaine Hartford of Ocala Florida

Matt from Carter's Towing was a literal life saver. Back in May my teenager totaled my car in a 4…read morecar pile up on I-75. We live hundreds of miles away and I couldn't get to the accident scene. Florida Highway Patrol left the girls in the middle of the median after he wrote up the accident report. My daughter and her friend were literally stranded in the middle of one of the busiest highways in the US with no way to get across the road without getting killed. I called AAA and their dispatch took hours and was really awful so I called my insurance company and they dispatched Carters instead. Matt was awesome about communicating and got the girls to a safe location. Carters was also great when the insurance adjuster came to total the car. They turned a bad situation into a good one. If Matt ever reads this the lady with the little red Lexus says thank you!!!!!!!

Good Service - I had a tire blow out on I75 - called Mark's and they arrived within 1 hour from the…read morecall. Many of the other towing companies on Yelp in the Ocala are no longer in business. I would use Mark's again.

My truck broke down today so I called Marks towing just from list of towing companies, I thought…read morethe name Mark was more personable and I was right!! Cody came and rescued me and him and wife were awesome!! Had such a great time with them I forgot about the stress!!! They were awesome and really know what they are doing!! I would definitely recommend them and give 10 stars!!!!

We were broken down deep in Ocala National Forest and DNA towing expertly hauled our vehicle to a…read morerepair shop at least 30 miles away. The operator was courteous and professional and went out of his to help us in a difficult situation.

Do not use this place. These people are thieves! Requested we pay in cash, which we did, and then…read moreput a lien on our tag stating we didn't pay! Sign says they take credit cards but the rude woman at the front states they only take cash. No policies or procedures to show this request. Refuses to sign receipt or give information for us to have proof of payment. Gave one star because you can't give zero!

Horrible service broke my window and wouldn't fix it refusing to have a manager call me and they…read morewon't pay for it.

If it were possible I would have given ZERO star for this company and its service. Being an…read moreAllstate member I requested service to replace a flat tire with my spare. The car was in my garage at home. Allstate gave me a window for the service and the name of this vendor. About 25 minutes BEFORE the specified time Allstate gave me I got a call from the driver of this tow truck, telling me he has been sitting outside my house for 15 minutes! I mentioned the window Allstate had given me, and said I would arrive at my home in 3 minutes, requesting him to wait for me. I had gone to put air in my spare tire. The driver was VERY rude and cut me off on each sentence I spoke on the phone. He told me I should provide him with the jack and other tools, since he didn't have these on his truck! I told him now I was only 2 minutes away, and he said he was going to wait. As I pulled into my driveway in less than 2 minutes, I saw him drive off around the corner, and he left. Tried calling him back on the phone. I got no answer. I spoke to a man at the company office, and he was also very rude and obnoxious, telling me how the driver waited for me for a long time. Again, the window that Allstate gave me was of no interest or importance to this man. I will never recommend this company to anyone.

No stars. Absolutely terrible experience with this company, specifically Bob. I scheduled and PAID…read morefor a tow from Marion Oaks to Sam's club at noon. I was givien an ETA of 2:56. At 3:00, I called to see where my assigned driver was and met Bob, who was extremely rude right off the rip. Bob informed me that my driver was on 441 dropping off another vehicle, then would head my way, he also informed me that it is not his responsibility to inform his customers about any type of ETA nor any ingot regarding his drivers. After telling him that was bad business practices and that he should be informing his customers, I told him he was extremely unprofessional and the. He told me "fine, I'm canceling your tow" and then he hung up on me. I've read several other reviews on this company and it seems to be one individual there that treats women like this. Must be an incel.