I had been experiencing thermal issues with my new i7-14700K build and decided to bring it to HeliX…read morePC after seeing all the positive reviews. Garnik, the owner, exceeded every expectation. I dropped off my PC at 10 AM and he had it completely diagnosed and fixed by 3:30 PM - same day service when most shops would have kept it for days. But what really impressed me was how Garnik actually took the time to explain everything instead of just doing the work and handing it back. He didn't just slap on new thermal paste and call it done. He properly reapplied the paste, then noticed my fan configuration was all wrong and moved everything to the correct CPU pump headers and fan headers. He walked me through exactly what was causing the thermal problems and how he fixed them, then stress tested the whole system right in front of me so I could see it was running properly. Garnik was super knowledgeable, friendly, and got everything done way faster than I expected. It's honestly rare to find someone who knows their stuff this well and actually takes the time to make sure you understand what's going on with your build. If you need PC repair, building, or troubleshooting in the area, definitely check out HeliX PC. Best experience I've had with a PC shop hands down. Will be coming back for sure!

What a delight! One of the fans in my computer started acting up and making a sound that I found…read moreabsolutely infuriating so I figured I'd ask a professional to fix it. CUE Garnik and HeliX PC. I called on a whim and not only was he friendly and helpful over the phone, but he immediately diagnosed the problem when I showed up and thought of an innovative fix that wouldn't involve me needing to buy a brand new graphics card. He tells you potential price ranges up front, gives you a variety of solutions, and is kind and friendly while he does it.

Yay, I'm the first. And I'm a gigantic fan…read more I first found Eddie's Computers seven months ago or so, while doing some online shopping to help a friend who wanted to buy a computer setup for her kids. It was time for them to have their own machine. But she didn't want to spend an arm-and-a-leg on it. I found Eddie's shop on Craigslist. It seemed too good to be true. $120 for a complete set up -- box, flat screen monitor, keyboard, mouse, and speakers? I called. It seemed legit. We buzzed out the 170 to Sylmar (tip: 170 to San Fernando Mission Rd. to a left on San Fernando Rd. to a L on Astoria. Make your first left once you're on Astoria, then a L onto Berg). He operates out of his garage. But what a garage! It's full of used desktops, monitors, and other peripherals. We told him what we wanted, and Eddie -- a stocky Latino guy who knows his stuff -- dug out a used HP desktop, Viewsonic 19" monitor, and the promised peripherals. Word loaded already, and XP operating system. Plus anti-virus and a few other programs. And not a junky box, either. More than 1 gig of RAM, and a big hard drive, too. Everything worked. $120 changed hands -- cash only, I think. And now, seven months later, it's still working perfectly. Can you spell B-A-R-G-A-I-N ? Then today, my own Dell Optiflex desktop wouldn't boot. I suspected a power supply problem.Called Eddie. He said bring it out. He was there. (I think he's always there!). He tested the power supply, which had gone bad. Looked around for a used one to replace it. (He'd told me $20 to do the replacement.) He didn't find one. He could have sold me another box, and I would have bought it, but at the last minute he went into the back and dug around some more. Back there, unearthed another older Dell, which he raided for its power supply for me! Everything got connected, and booted fine. But Eddie wasn't happy with the speed of boot, so he went into the system controls for me and de-listed some programs from automatic startup. That worked, too. Twenty dollars for part and labor. Are you kidding? B-A-R-G-A-I-N! So I can't recommend this dude highly enough. He seems to be open seven days, and well into the evening. Bonus: this part of Sylmar and San Fernando have some hellified Salvadorean restaurants. Get some pupusas while you're out there. Oh! Travel time from Studio City to his place? Under twenty minutes with no traffic. I timed it. JCBF: For any and all computer needs.

Eddie is THE BEST! Our laptop was not able to charge because the input for the charging cable was…read morebroken. He opened it up, found the problem, helped us find the part online, and when the part came in, fixed it up immediately! No hassle and no nonsense! Best part, he didn't charge an arm and a leg. Fair price for something we thought would be much more. We highly recommend Eddie!

While picking up a package at Office Depot we had the pleasure of meeting the store Manager…read more"Conrado" he was very efficient, and managed the store with a firm but knowledgeable manner. The store is dated, but has everything you need for your home or office needs. The location is perfect and has plenty of parking. I love this store.

Conrado was able to assist right away. I had a fedex delivery at my house. The package needed to be…read moresigned and we were not home. I got home with the notification that they could not deliver due to no signature available. I went online and had the package delivered to Office Depot. Once I got home from vacation I went to Office Depot to pick up my package. It was right there waiting for me. Conrado made everything simple.

I went in to purchase a television for the bedroom I worked…read morewith Moses, he was extremely professional and very well informed regarding the products i was interested in. He took his time to explain the products and what the difference was between them. I finally settled on a TV and he helped to check me out as well as carry the product to my car. He was amazing and I would for sure return to the store and ask for his. He showed interest, compassion and professionalism. Great Employee

I went in today and bought a Mac book Pro for my daughter and right away I was greeted by Martin…read more He answered all my questions, was knowledgeable, and most importantly didn't make me feel rushed; he was very patient and friendly. I had a great experience today!

I visited Q Computer, located at 18426 Ventura Boulevard in Tarzana, for a phone screen…read morereplacement. Unfortunately, this shop either uses used screens or low-quality screens, as they have replaced my phone screen three times, and within a month or a month and a half, the screen either failed or got scratched. I told them that these screens are faulty and never hold up under any conditions. I just want this issue to be reported, so that customers are aware this shop is offering second-hand or low-quality repairs. Thank you for paying attention to my report--perhaps I will also contact legal authorities regarding this shop.

Great customer service and really friendly and fare prices. I'll definitely coming back here and I…read morerecommend it to all friends and family members as well.

Shortly after I got my HP laptop, one day, the battery died before I could plug it back in. Once I…read moredid plug it in, it was dead. D - E - A - D, dead; not a single light would come on. Terrified that I had somehow caused permanent damage to my shiny new laptop, I desperately looked for a repair place near my office. These guys were close by and said they'd take a look at it while I waited, so I ran over there on my lunch break. When I explained the problem, the guy said he was pretty sure he knew what happened and proceeded to not only fix it, but fix it right in front of me, explaining what he was doing, so I could do it myself if the same thing happened again. I was there for about 10 minutes total, but I happily wrote a check for $50, knowing that was the ONLY time I'd have to do it. Since then, I have not only used the fix he taught me MULTIPLE times on my own laptop, I even taught a couple of my friends the same trick, saving them a trip to the repair shop.

Had a great experience there today! It says "by appointments only" but I was able to stop by after…read moreI called them and they had our printer diagnosed and fixed within 30 minutes - error said paper jam, but there wasn't any, so they found out the sensor was dislocated. Fast and efficient, highly recommend!

Yes I received my order and quickly I may add, and it was wrapped very well, thank youread more

I broke the LES screen on my MacBook Air (which isn't mine) and didn't want to pay $600+ to have…read moresomeone repair it. I found a comparable screen through DV Warehouse for $200. It was shipped right around the holidays and came quickly. It was packaged very well! I had to get through quite a few layers of bubble envelopes and tape, and the screen arrived in mint condition. I followed a YouTube video and replaced the screen with ease- laptop is up and running. 10/10

Had a problem with my MacBook Pro shutting down unexpectedly, and after weeks of dealing with Apple…read moresupport to no avail, I've decided to give Complete Computer Cure a chance. They've identified the problem as a faulty connection with the GPU chip and had it re-soldered and cleaned the mount. That's amazing! No store I've been to had the tools or experience to do that! Great service!

My computer totally died! It's a grandpa computer (like 7…read moreyears old) so he was on his last breath... loading windows for half an hour... The antivirus just wouldn't start. Word would load but that was pretty much all it would do. And then he just died;((( I need to say that I'm a student, and it's very important for me to have my computer. So I rushed to fix it. I chose Complete Computer Cure because they where close by to where I live, and the staff was very nice and seemed on top of everything. At that time I did not see the reviews on Yelp. They took it in, and in a while figured out what was wrong. Suggested options. I had Ram upgraded to 16 GB also a new hard drive and a new battery. That all costed about $500- so not cheap. Also from the minuses it did take them longer than they said it would. But who of us is always on time? I took my computer home and OMG. It's flying!!! The load time is 30 sec. Everything is working great. I'm so happy with the performance! Then I saw some very bad reviews from 2014 on Yelp, so wanted to say- whatever was the situation then, it's not like that anymore. They are supper professional. Super nice to customers. I had a great conversation with one of the employees about gaming and he recommended best computers for that purpose and what is the best time of year to buy it. I'm not from here so this information is super helpful! Five stars!

Luis is the most helpful when it comes to laptop repairs. He is super responsive and reliable if…read moreyou have urgent questions after he repairs or sells you a laptop. He can pretty much do anything as long as the laptop configuration allows n made repairs that other guys told me that they couldn't do on my laptop. He prices are also reasonable.

I went looking for a refurbished iphone but they only had 1 red unlocked iphone 14 on hand. The…read moreladies are respectful and kind. But the store is very small and does not carry a wide variety of options.Maybe it was just my luck that day. I'd go back!