Service Technician 'Houston' took really good care of us. He went above and beyond making sure the…read morecar left 100%. I never write reviews but I had to after the awesome customer service we received. I highly recommend this location.

This is my go to place for an Oil Change. Its close to home and very convenient. I love that its…read morefast and I can just hang out in my car. The workers are always nice and they check everything. They suggest when new filters or liquids are needed but never push. The price has gotten high but I still refuse to go to a cheaper spot like Wallyworld. they mess up too many cars. When I started going there when they opened it was only $80ish and now I'm hitting $120ish even with a coupon.

Great place to get your car serviced. I took two of our trucks there on the same day. They did a…read moregreat job! The staff was quick and efficient. They did all of the checks and showed me the filters so I could decide to change one and keep one. Nice people. We will definitely go back.

This location is top notch! Super fast, friendly and not fleet vehicle averse. Staff is…read moreprofessional and knowledgeable!

I went in for an oil change and they offered good prices. I've been to this location a few times…read moreand each time my family and me are met with amazing service. The staff is very friendly, helpful, and knowledgeable. I recommend coming here.

Came in for inspection and the form they had me fill out says the inspection is free with oil…read morechange, so I say sure! I have my own oil. Turns out it's not free after all. Of course the form doesn't say that and I pointed that out. Manager says yeh, company policy is no discounts if customer has own oil. It's convenient and they fast but I will do my best to not go back. This was the shop manager who declined to honor the advertised free inspection with added oil change, even after I pointed out that the info sheet doesn't specify this restriction.

I don't often review auto shops, but for me this was worth a mention. I had to take my car in for…read morean oil change and I needed some brake work, and this spot was convenient. I've been here before with hit or miss service, but it appears they have upped their game, and I was more than pleasantly surprised The staff was friendly when greeting me, opened my door with a smile, and ushered me to the lobby where they had waters, a restroom etc. they almost immediately came in and gave me options in layman's terms and with no pressuring or "scamming" tone. There are windows where you can see your car, the workers, and everything is transparent. In the last k could see employees acting unprofessional, but everyone working this day was efficient, professional, and highly skilled At checkout I presented a coupon, but it was no longer valid. The staff member quickly looked up a discount code on their computer and marked my service down to more than I was going to get with my coupon. I was going to have to comeback for additional work an they quoted me, offered an additional discount, and quoted me an approximate time The services were provided in a skillful and timely manner for an affordable price. Again, I don't usually have a reason to report service at an auto shop, but I feel like the staff here treated me like a valued customer, and I really appreciated it. Some tips: Look online for valid coupons to use on oil changes and/or other services. If you don't want to wait in their lobby you can walk next door to the CVS to browse while you wait. If they need to do additional work and you're hesitant they will often try to offer some sort of discount, and it never hurts to ask if they are aware of any deals or promotions Cheers!!

Pulled into Jiffy Lube and these guys were on point. Super friendly, knew their stuff, and didn't…read moretry to upsell me on a bunch of nonsense. Just straight-up service, quick and smooth. They explained everything clearly and had me out of there fast. Respect to the crew--this is how it should be.

Being seeing some updated recent reviews of this place. They reference caring well for female…read morecustomers. I'll remind you they did not take care of my wife. I wonder if they only care for certain females. I wonder why Juan did not want to help my wife. Beware.

The owner Juan always sits with me in the waiting room to discuss what is best for my car. I really…read moreappreciate his honesty.

I had an absolutely stellar experience at this shop today, and I cannot thank Donovan enough for…read morehis help. I was traveling from Fulcher to Pasadena for work and, after hearing a noise, realized I had a flat tire right next to this location. I was stressed and facing a time crunch, but the moment I walked in, Donovan completely put my mind at ease. When a new tire wasn't within my budget, he didn't try to upsell me or make me feel pressured. Instead, he showed genuine empathy and went out of his way to help me mount my full-size spare so I could get back on the road. It is rare to find someone who prioritizes helping a customer over making a quick buck, and his integrity and kindness turned a really stressful day around. If you need honest, reliable, and compassionate service, look for Donovan. He is a lifesaver!

Please don't get serviced at this place if you have a bmw or any other luxury car. Got my bmw oil…read morechanged here and cheap knock off oil was used and filter cap was also not replaced. Manager Donavon also very rude. Save your money and go somewhere else.

After a bad experience at another place with my break service and terrible customer service I came…read morein to this store to see what they could do for my car. Lynn the manager was very professional and listened when I explained how my breaks sounded and when he couldn't hear the problem right away, he patiently listened to how and when my car made the sounds. I had someone drop off my car so Lynn and his team could work on it, and since it was time for my inspection they took care of that too. They were able to pinpoint the problem areas and give me a quote within 3 hours. On a leap of faith and a prayer I told Lynn to go ahead and do the repairs. By the end of the day it was ready. Let me tell you that after a terrible experience that leaves your car in worse condition than when you took it in and you get horrible attitude afterwards from that place, sometimes you just don't know who to trust or what to expect. But I am grateful I brought my car here, the breaks sound how they should (quiet) and no other issues have been found. I don't take the time to write reviews often, but when I find a place with great people and service I gladly will. I hope Lynn and his team keep giving the great service and recognition they deserve.

We pulled up in our 2025 Toyota Tundra. The inspection was quick and easy. Very friendly and…read moreprofessional- we definitely recommend coming here if you need to get your inspection!

Base on my personal experience, I do not recommend this shop…read more You know that feeling you get when you believe you have been ripped off? And, yes, they will ripped you off. I took my son's Jeep in because it had a misfiring problem. I left the vehicle at the shop, and later around noon, I received a call from Eric. He said, "Mr. Hildebrand, it is an electrical issue, and we need your authorization to remove and take apart the top of the engine so we can access the area and pinpoint the problem." I asked him, "What do you need to take apart, the intake?" He replied, "Oh, more than that." I then asked him, "How much is this labor going to cost me?" He replied, "You are in the $1,000 ballpark. But the good thing is that if we have to replace a part while removing components, the labor is already covered." I said, "Okay." Later, at the end of the day, in a phone conversation. In addition, Eric mentioned there would be an additional charge for testing, including a "drive cycle" and "re-pinning." Testing? I said, testing what? "The tech. needs to drive and test your vehicle afterwards." ($175) Re-pinning? I asked, what do yo mean about re-pinning? The tech. has to fix the pins so they make a connection again. ($ 310) In the end, I was charged $1,484 for connecting the Jeep to a computer and adjusting a pin on an electronic connector located at the very top of the engine, visible and completely accessible, next to the intake.

Be cautious using this shop. After spending over $3,000 on initial repairs, my check engine light…read morecame on the same day I picked up my vehicle, an issue I had never experienced before bringing it in. When I returned, they attempted to charge me another diagnostic fee for something that clearly appeared immediately after their repair. I refused to pay it and after they inspected it they admitted it was related to the work they had done and "fixed" it....temporarily. Later, the check engine light came back on. I asked them to simply check whether it was the same issue as before. Instead, they charged me $500 in diagnostics and told me it was unrelated. On top of the $500, they are now telling me it's an additional $2,000 in repairs. So after already paying $3,000+, I am now being asked to spend thousands more for issues that began immediately after their initial service. I feel nickel and dimed and overcharged throughout this process. After sharing my experience with coworkers, I learned that several of them had similar issues here, repeated diagnostics, high repair costs, and unresolved problems. That was concerning to hear. I cannot recommend this shop based on my experience.