Looking for an electric bike in Europe and you will find a plethora of companies and choices…read more Looking for an Ebike in Duval County and you will find that there are not a lot of choices. Jax Value Ebikes is hard to find, close to the intersection of Mayport Road and Atlantic Boulevard. You actually will have to make a u-turn if you are coming from Atlantic, so don't be surprised if you drive past it once when you are looking for it. The location is more industrial than retail, so you know you aren't paying for a fancy mall or strip center location. The selection includes Motiv, Velec and Prodeco Tech. I was not familiar with Ebikes, so they took plenty of time to advise me and answer my questions. Then we went on several test rides to see if their recommendations met my expectations. While I did not buy on this visit, I left much more informed on electronic pedal assist bikes.

Pros: Knowledgable staff, especially Patrick, the mechanic. The owner offered to help me sell the…read morebike I no longer needed. Cons: The owner did not honor important appointment and was very unprofessional about it. No return policy and owner accused me of modifying the bike when I returned it.

I have an Aventon e-bike in need of pedal assist mode repair (it didn't work at all soon after a…read morebeach ride--I know, kind of dumb). Starting with my initial phone call to Open Road, every interaction I had with the staff was handled courteously, professionally, and knowledgeably. I dropped my bike off and received an apology that the work probably wouldn't be finished until the following week--no problem since I wasn't in a hurry, but I appreciated the warning. The work was indeed done the following week and to my complete satisfaction.

Called to get some work done on my bike. I was told I'd have to leave to bike for several days…read more It's pretty simple work for someone with the correct tools and know how. The kind of job that shouldn't take longer than about 30 min. I explained that I'm from 1.5 hr away and I'd like to make the drive only once if possible. I asked if they would be able to schedule me an appointment to get the work done. He said I'd have to call back and speak with Jeff the next day. I called back and spoke to Jeff and explained my situation. He said they're really busy and wouldn't be able to get to it today. I asked about next weekend or the weekend after. It became very clear, he had absolutely no interest in doing the work. I said I'll find another shop. Poor customer service. Sadly more of the norm when it comes to bike shops these days.

I bought my nephew and I both used bikes this summer so we could take them out. He is only here a…read morecouple months a year so I didn't want to spend hundreds. My nephews bike needed a new tube and a little work so we took it to ZenCog on a Saturday morning. They gave a fair estimate for the work and told us it would be done in a couple hours. Sure enough, it was done a couple hours later at the price quoted. To top off the great experience? They have the sweetest dog inside. She is absolutely adorable and a great little mascot! I will be back for any of my future bike needs!

Very friendly, very helpful, able to answer and fix any bicycle related problems I've brought there…read moreway. They also are really helpful to the community so they deserve extra love for that reason outside of being a great shop!

We feel hugely blessed to have found this place (special thank you to all the previous reviewers!)…read more The owner Alex is as knowledgeable and nice as can be. We had looked all around Jax for a replacement cruiser for my daughter after hers was hit by a car. We found the best prices and a lifetime guarantee on the one we bought here. He even helped install a new bike rack I brought so we could get the bike home. We couldn't be happier!

There's a reason why he has so many 5 star reviews. The owner of the shop is extremely honest,…read moreknowledgeable. He also has the best prices in Jacksonville! Highly recommend!

GO EBIKES is a really nice and well stocked ebike store. Dave helped me with so many questions that…read moreI had about e-bikes. I chose the Mokwheel Basalt 2.0 and he installed all of my accessories the same day! I am very happy that I went there to purchase my wife's e-bike. She just loves her new Ebike!! Thank you Dave!

Dave was so awesome, helpful, just easy to talk to. I asked him so many questions and he was…read moreunderstanding and answered all the questions in a way that helped me understand what I was going to buy. We walked out with 2 bikes and tons of knowledge! He is new to Yulee - if you're looking for an ebike - go see Dave!

Duane is very good at his job as well as an outgoing character. Very friendly and reasonable on his…read moreprices. Thank you so much!

Awesome place and Duane was super cool. Come to find out he work at the same store (HIC in Hawaii)…read moremy folks purchased my first bmx bike a pink GT pro performer

Great family owned business. Frank is very helpful and informative about his e-bikes. They have a…read moregreat selection available and you are free to test ride . frank answered all my questions and concerns. I purchased my e-bike that very day. His product crossed off all my boxes for a new e-bike. I felt his bikes were high quality and priced very reasonably. He also offers repair services and maintenance. Stacy delivered my bike that very day and went over the bike's operation. I'm very pleased with my e-bike purchase. Highly recommend.

Everyone else here has great reviews about National Ebike and the owner Frank. I bought an Ebike…read morefrom Frank a couple of years ago and it worked great, until it didn't. It's been sitting broken for over six months and Frank has made less than zero effort to get parts to fix it. He doesn't sell the brand anymore and he apparently doesn't fix them. Countless texts, emails, voicemails, and phone calls - including speaking directly to Frank - gets no response. Every status is the same - "let me research it and get back to you". Take your money and business elsewhere.

Had motorcyle over 3 months, never completed the work. I picked the bike up infinished and took it…read moreto another shop. The other shop found they didn't even change the parts that they charge me for. Complete rip off

They had my motorcycle for 3 months, took 2 months before they took the time to diagnose it. I…read moretalked to the shop 9 times and was told someone would call me, not once did they return a call. I drove to the shop just to check if they were still in business because, I must have called 20 times with no answer or a message tell me the cell phone was not in service. The day they finished the work the first call I got was, it will be another week so I canceled my ride to pick it up, then a second call tell me it was ready at 4:30, then another call tell me if I didn't pick my motorcycle up in 2 days there would be a $75/day storage fee. When I told him I wouldn't pay that, he treated a mechanics lien on it. My price was almost double the estimate. DONT TAKE YOUR MOTORCYCLE THERE!!!!