Competent, communicative, accommodating and compassionate was my experience at Sacramento Memorial…read moreLawn. I dealt with Jarusha there.

Our family member passed on April 9, 2025 and had adamantly communicated to us ten (10) years ago…read morethat his funeral package expenses are all paid in full! He was of sound mind and very proud that we would not have to worry about anything financially! I called three years ago and spoke to "Clarence" who was in charge of the funeral side and told me that everything was paid for in advance and that there would be no costs. He pulled the paperwork and I emailed mine to him and he said yes! After setting up an appointment a week after he passed and with our paperwork in hand, they began to tell us that the only thing that was paid for was "the plot" only??? Nothing else is paid for??? Our Fred was a very smart man and retired from the State of California after 45 years as a IT guy. He retired after working at the California State Lottery Commission! He would never just take to drive to South Sacramento when he lived in Citrus Heights and just pay for a plot with nothing else paid for!! He did not want that burden put on us financially and he said so 10 years ago and again 3 years ago!!! As his family, we never understood why he choose this funeral home and cemetery to be buried at, when no one in our family ever lived in South Sacramento, unless he responded to some sort of "ad" they sent out in 2001 as a way to gain business. The place was old, dark, run down, not kept up and smelled of urine. We looked at the paperwork in the office and it says no casket?? We were shocked and didn't know what was going on here. So, we looked at each other knew it must of meant that he was being cremated?? Wrong... The paperwork is not right? Something is not right! He was more than likely "mislead" and told something else otherwise. This smells like "fraud" here. He took care of all of this and signed this prepaid contract on 7/16/2001, and put money down on his prepaid contract and made 72 payments of $76.00 taken directly out of his bank account!!! I just read some complaints on here where inexperienced employees did not have the right amounts on paperwork and some paperwork was missing!! In the meeting, they were trying to shove a expensive price list in our face so they could take even more money on top of what he paid. Something is not right here and again, it smells like "fraud" and trying to mislead customers. PLEASE BE AWARE AND DO NOT DO BUSINESS WITH THEM!! RUN AS FAST AS YOU CAN! DO NOT PREPAID ANY FUNERAL SERVICES WITH THEM! We left very upset and felt bad that they mislead him and took his money. Again, he would never just purchase a "plot" only and nothing else. Who does that? You have to put the remains somewhere before a burial, and he would not do that!! We told them that he was mislead and got up and walked up before they tried for the "second" time to shove a expensive price list in our face!! I told them I would be contacting our Attorney and Law Firm to obtain back the monies he paid by having them to buy back his plot for the price he paid for it. This is the right thing to do.The funeral counselor that gets paid via commissions only, said that the plot was now worth $18,000. We only want the price of the money he paid in July 2001. I am filing a complaint with the "Funeral Consumers Alliance" and the "Cementery and Funeral Bureau" here in California. I decided to write this on Yelp so this doesn't happen to anyone else. This is heartbreaking, because anytime you purchase funeral packages or families trying to make arrangements, etc. is a very emotional and sad time. And, this is one where he was taken advantage of. How many more families of the Sacramento community has this happened to from Sacramento Memorial Lawn and not reported. Some of the written comments on here have gone through poor experiences at such a stressful and emotional time. We ended up finding a wonderful funeral home/chapel In Roseville where we live, who has been family owned since 1954, before we even left SML's parking lot. We were a little stressed after all of that. They took us in like we were part of the family and the Manager greeted us with empathy and kindness of what we had just gone through with SML. She sat down with us to support us and help us to set up getting the cremation taken care of and his body transported from Mercy Hospital to their crematory. She went over every detail of the prices, we paid for everything, signed the paperwork and were on our way. This gave us so much peace and we were grateful at the way things turned out for us.

I cannot express enough gratitude for the incredible care and compassion I received from Dione at…read moreSierra View Funeral Home during one of the most difficult times in my life. From the very first conversation, Dione made what could have been an overwhelming and emotionally exhausting process feel manageable and dignified. She was patient, attentive, and exceptionally accommodating. Every question I had was answered with clarity and kindness. Every concern was met with understanding. She never made me feel rushed or pressured, only supported. What stood out most was her genuine compassion. This was not just a service to her, it was evident that she truly cared. She treated my loved one with respect and handled every detail with grace and professionalism. During a time when emotions are heavy and decisions feel difficult, having someone steady, calm, and empathetic guiding you makes all the difference. Because of Dione, I was able to focus on honoring my loved one rather than feeling overwhelmed by logistics. That is a gift I will always be thankful for. If you are searching for a funeral home that operates with integrity, compassion, and true care for families, I wholeheartedly recommend Sierra View Funeral Home. You can trust them to handle your loved one's arrangements with dignity and respect.

Had my dad's funeral service here yesterday. They did a great job working with us to setup the…read moreevent and were very accommodating to our needs for the service, plus did an excellent job on the program for the service. I would highly recommend them if you're in need of a funeral home.

A great company to work with when you lose a loved one. My dad passed away and wanted a green…read moreburial. We wanted it to be soon and Mya made that happen. She was sweet, caring, understanding, and very communicative. She went the extra mile. She gave me tips and made the process easier. Joshua brought my dad to the service. It was nice to show up and have my dad set up. Joshua was very kind, professional, and efficient. Through and through they showed up for us at a very difficult time. I highly recommend them.

Called this service when my mom passed. They were very accommodating. From what I know my sibling…read morehandled all the paperwork and there was no issues, the timing of cremation was doable and did not alert us for any issues. They handled everything very well and I was really impressed. I would recommend them to anyone! Pricing is reasonable.

They were very helpful in this difficult time. They answered all questions and made this process…read moredoable. I'm so glad I decided to go here with my GMA. It did take exactly one month to get her back but communication was great the whole time. We even asked for fingerprints so we could make a necklace and they took care of that for us. It was much easier then I thought it was going to be so thank you to all at Evergreen that helped me in this difficult time.

During one of the most hardest times in anyone's lives, this place and its staff are here for you…read more They aren't here to price gouge, they aren't trying to capitalize in your time of grief, they are here to do the right thing. I will recommend them to anyone and everyone I know going forward.

It's been over a month and we have been visiting East Lawn weekly and so far everything has been…read morekept very cleaned. If there are any trash, most likely caused by the four turkeys that have been raiding the grave for foods. They are harmless, so leave them alone. We noticed that the weekends are quite busy here, so it tells us that lots of the family are living nearby also to visit on a regular basis.

My only critique is that each time I have visited the grave, the metal flower tube has been emptied…read moreof dead flowers, BUT not been returned to original upside down/closed position. All other graveyards I have been to, have caretakers who do this when removing the dead floral arrangements. SO, I have had to dump and rinse out the metal vases and because they have been sitting for months, they smell FOUL and are full of mud. Caretakers can and should do better.

We didn't know what to expect going into this, but from the first call to the day we were on site,…read morethis team made a difficult and time-sensitive situation feel manageable. Every staff member was kind, professional, and incredibly helpful. You can tell there's strong leadership behind a team like this because the experience was consistent across everyone we interacted with. We feel very lucky to have found this facility and truly appreciate the support they provided

Shell did an amazing job. She remained kind and professional throughout a very complex situation…read morewith our loved one. This company worked so hard for us and it truly takes a special team of people to do what Peter, Jen, and Shell did for us. I am forever grateful.

While the customer service during my brother's burial and funeral arrangements was truly excellent…read moreand compassionate, our experience since then has been deeply upsetting. On multiple occasions, our family has visited his gravesite only to find that items we thoughtfully placed there--decorations and personal memorials--had been removed and thrown away by the groundskeepers. We understand and appreciate the cemetery's efforts to maintain the grounds and keep the site clean, and we are fully aware that rules and regulations exist. We have made efforts to follow them. However, some actions feel unjustifiable. For example, a temporary stone headstone was not allowed and was removed, leaving his gravesite completely empty. The headstone is non-porous and was placed on his designated space. This is only one example of the times and objects that were removed from his site. This has been incredibly painful for our family and feels deeply disrespectful, especially while we are still grieving. Leaving meaningful items at his gravesite is one of the few ways we honor and feel connected to him. While maintenance is important, there should also be compassion and respect for families who leave objects to remember their loved ones. I truly hope management reevaluates these policies and improves communication so grieving families are treated with greater sensitivity and understanding.

This is the worst cemetery I've ever had to deal with! Not only are the consistently throwing away…read morepersonal and sentimental items, letting the grass dry out but they will leave food to rot. This is a constant problem and none of the employees care and do not help! I have spoken to them on several occasions about this. Please do your research before settling on this disgusting place This cemetery is money hungry and do not care for their residents or their families!!! They will be communicative during services but once your loved one is buried they will do the bare minimum to care for your loved one.

My dad passed and I was lost as to where to go. I knew he was to be cremated, but my dad was also…read moreone for simple and affordable. Luckily we were put in contact with ABC and learned that direct cremation was best for our needs. All for under $1800. The communication and kindness was superb. Jere was the most fantastic arranger and explained everything clearly and empathetically with me by email and phone. We just picked him up on Friday, June 19th. Tissues were ready, the certified certificates were done, a few extra photo copies, and most importantly we were out of there quickly. There was no need to linger. He was in a black plastic receptacle that was zip tied and had his registration tag. Simple, but respectable. Then we went to Dutch Bros on the way out like he would have wanted. Thank you ABC for making a hard day easier for us, my dad would have been proud of you.

Jere was absolutely fabulous and this business should acknowledge and reward her for having the…read moreperfect balance of efficiency, professionalism and compassion. Of course this was an emotionally hard time for us, but she made everything happen under some tight time constraints while always communicating with us in a lovely, calm caring manner. Thank you Jere.