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    QuikTrip

    4.3 (4 reviews)
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    Walgreens

    Walgreens

    1.2(5 reviews)
    2.2 mi

    This Walgreens is the worst for prescriptions! They are closed on Saturday and Sunday, then they…read moreare so backed up that it takes 3 days to catch up on filling them. I called last night to see if they had filled my mother's eye drops she takes for glaucoma they said yes, I went to pick it up today and the pharmacist said they didn't fill it! If you want a great Pharmacy go to Walmart on 81st and Garnett they are wonderful there and always fill your prescription that day! I would have given this place a 0 but had to rate a 1 in order to write this review.

    On July 6, 2024, I experienced an incident involving the manager, Jeff, at the Walgreens located at…read more701 W. Houston St, Broken Arrow, OK 74012, which I found to be both rude and unprofessional. I had come in to return Prelief a product that I purchased over the counter because I had an adverse reaction to it. I explained to the young man at the counter that I did not have the box but had my digital receipt. He asked me to wait a moment while he fetched the manager. When Jeff arrived, I attempted to explain my situation, but he insisted on giving me medical advice instead of addressing my return request. I told him that I had taken one tablet on July 4, 2024, and another on July 5, 2024. Jeff then abruptly told me to "check my attitude." Confused, I tried to clarify, but he began shouting at me as though I were a child. I reiterated that I just wanted my refund so that I could leave. Jeff responded by saying he would not give me anything and suggested I take my purchase to another Walgreens or return another day when I could adjust my attitude. Feeling even more confused, I called a friend who overheard Jeff's behavior. Jeff then told me when I come to Walgreens I don't need to be talking on the phone. Jeff then told me to leave the store or he would call the police and accuse me of trespassing. When I requested the customer service number and his name, he refused and threatened again to call the police if I didn't leave. At that point, Jeff shoved the pills back at me and walked away, his anger clearly visible in his eyes. This was very frightening for me, especially as I suffer from PTSD and felt threatened by his aggressive demeanor. (Once I left the store, I had to go to the drive-through window to get Jeff's name from the pharmacy staff). I no longer feel safe visiting this location after being verbally attacked, embarrassed, and discriminated against. Jeff's behavior was not only disrespectful but also contrary to the professional standards I expect from a Walgreens representative. He raised his voice at me in front of his colleagues and customers, dismissed my input without consideration, and ignored my request for a refund despite my adverse reaction to the medication. This conduct has made me never want to return to this location. All customers deserve to be treated with respect and professionalism, regardless of the circumstances. Jeff's behavior falls short of these expectations and undermines the values of your organization. I kindly request that this matter be investigated and addressed promptly. I am confident that with proper intervention, Walgreens can prevent such incidents from occurring in the future and maintain a positive and respectful environment for all customers. Again, I was publicly humiliated and embarrassed, and I have a witness to the entire incident. I urge Walgreens to address this situation appropriately. Passionate

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    QuikTrip - servicestations - Updated May 2026

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