I had a terrific experience buying a used car at Luther Kia. Straightforward communication, a bit…read moreof salespersonship but not too much, clear and transparent pricing and process, and in the end -- the right car at a reasonable price secured with no fuss. This was an excellent car purchasing experience. Next time I need a car -- I'll go to Luther Kia first. I recommend without reservation.

I want to start by saying KIA vehicles are great. The warranty the best…read more I wish I could say the same for the service. Previously I had an appointment that we decided to wait for, rather than drop off an pickup. They made us wait 3 hours with NO communication. I called to check in and they said "We haven't looked at your car yet". What? Why do we make appointments if you don't have time that you allocated for that repair? I expressed my annoyance, so they got right to it. I watched them, guess how long it took to do the repair? 10 minutes. That's right, three hours of my time off work wasted, for 10 minutes of work. Okay, moving on. My car was busted into by junkies, who smashed out the driver side windows of multiple vehicles on our block. I call Luther KIA in Bloomington, and talk to a service representative to get an estimate and schedule an appointment. He gives me an estimate and sets up an appointment to come in and have the glass replaced. A week later I go in for the appointment, and another service representative tells me that the appointment is to get an estimate, I explain I already had one. The new estimate is, surprise! Higher... and they tell me they don't have the part and it will take a week to 10 days to arrive. Once the part arrives, they will call and setup an appointment, which will (Due to being busy) likely take another week. I point out this will places me at 3 weeks with no real window, and likely 4 weeks to have the work done. I tell him I want him to setup an appointment for the 25th, the day they expect to get the part. He agrees to this. Then I get a call, "We have your part, call us to setup an appointment". I call them and state that I should already have one setup, they look and say no, they show no appointment. The soonest they can do the work is... ready? another week out. This puts me at over a month with no real window. When I was there, I complained about their poor communication, and someone claiming to be a general manager interjected and said they would personally look into it and get back to me. Any guesses? That's right, never heard from them. They don't care. And they had a bunch of kids in their back office that were literally laughing at me, they finally closed the door. This is all a big joke to them, because they have plenty of business. I don't normally bother with reviews, but the service at Luther KIA in Bloomington sucks.

Very inattentive. Spent 5+ hours to be told that my file was moved in line by another salesman…read more Credit wasn't run until LATE Monday though I was told it would be taken care of first thing Couldn't get me the rate I signed for. Bought and paid for full coverage insurance bc they required it. Out $250 for no reason and had to wait over 36 hours to find out they couldn't do the deal as promised. Waste of time and stress.

**MAKE SURE YOU ARE CHECKING REVIEWS FROM FB, GOOGLE, YELP**…read more Don't buy from here, they sold us a car with the engine light on. JT said it was because they changed the battery and to give it a couple weeks. If it didn't turn off to bring it in. We didn't feel comfortable driving it so I went to O'Reillys and I used the diagnostic computer.The issues it brought with JT, this man talked to my husband in a way that you should never talk to a customer. He was so disgusting, I couldn't believe it. This man knew what the issue was and made sure people didn't tell us. In the end we ended up paying $565 dollars on a car that already had it on and sold it like that. It makes me so angry that we still had to pay for it. No compres aquí, nos vendieron un coche con la luz del motor encendida. JT dijo que fue porque cambiaron la batería y le dieron un par de semanas. Si no se apagara para traerlo. No nos sentimos cómodos conduciéndolo, así que fui a O'Reillys y usé la computadora de diagnóstico. Los problemas que trajo con JT, este hombre le habló a mi marido de una manera que nunca deberías hablar con un cliente. Era tan horrible que no me lo podía creer. Este hombre sabía cuál era el problema y se aseguró de que los trabajadores no nos lo dijera. Al final terminamos pagando 565 dólares por un coche que ya lo tenía una luz ya encendida y que yo no cause y lo vendieron así. Me molesta tanto que todavía tuvimos que pagar por ello.

I recently bought a '21 Nissan NV200 from All Cars. I found them through CarFax. I typically only…read morebuy new work vehicles, but I needed this particular make and model. After the deal was closed, I learned I needed a new fuel sensor. Beau ordered the parts and their mechanic installed them while I waited. Took about 15 minutes. I was very impressed with the professionalism of Beau and May. I love supporting small family run businesses whenever I can. I cannot say enough good things about this dealership. Awesome prices, customer service, and they treat their customers with honesty and respect, which, in my experience is rare in the pre-owned car business.

I purchased a car from All Cars and within a week, one of the cylinders was destroyed and the…read moreengine was inoperable. I called Bo and he told me to have it towed to him and he would assess it. After surmising that the motor was not salvageable, he found a motor with less miles on it and replaced it with no labor charges. I would have been so upside down in this car were it not for All Cars fair treatment. I would absolutely buy another car from them! Thanks All Cars!

I bought my Ford Fusion used from St. Boni Ford and Doug was great! He made the process very smooth…read moreand I feel like I got a great deal on the car. Furthermore, Doug and his employees have been awesome when I have returned to service my Ford for oil changes and other maintenance. Quotes/Prices are honest and fair, they do great work and take the time to make you feel like a valued customer. I even received a courtesy call from Doug the owner himself a few days after getting new tires and some other work done just to make sure I was satisfied and happy with all the work. Can't say enough good things about this place - it's hard to find good, honest mechanics and car sales people but they nail it! If you are in the west metro area I strongly recommend St. Boni Ford!!

I bring All of my vehicles here for service. They do a great job, the prices are competitive. Very…read morehonest mechanic.

My experience here last weekend was amazing! Jake was personable and I felt comfortable buying a…read morecar from here. I came to check out a couple and I was able to test drive them all with no hassle. I did not feel pressured to buy anything and they were knowledgeable about the cars they had on the lot. I ended up buying a car and I am absolutely in love with it. Jake was able to walk me through the financing process and I ended up leaving with a car I love. I would recommend Velishek to anyone looking for a reliable dealership.

I had an absolutely exceptional experience purchasing a vehicle at Jeff Belzers in New Prague, and…read moreit was entirely due to our salesman, Tucker. Having purchased many vehicles over the years, I can honestly say I have never worked with anyone more realistic, truthful, and transparent than Tucker. He genuinely cared about our needs and worked diligently with my wife and me to ensure we left the dealership with exactly what we wanted. His thoroughness and commitment to customer satisfaction truly stood out. It's clear that Tucker builds relationships, not just sales. This type of service goes a long way. When we are due for our next vehicle in a few months, I know precisely where we will be going. Thank you, Tucker, for everything you did for us! Highly recommend asking for him. Oh, and thanks Ella too for the complete overview of our vehicle!

if I could give 0 stars I would. I rented turo vehicles from Jeff belzers and the communication is…read morehorrible. Not only did they rent me a car that was filthy inside (sticky substances and smears everywhere) but also when I tried contacting them about it, they never got back to me. They happily took my money though.... I had already rented another vehicle prior to my horrible experience and when I tried to cancel, I still could not get ahold of anyone. When they finally realized I never picked up the vehicle (after the trip was done), a manager finally called me saying he was going to refund me for my trip since I never used the car. Did that happen? No. I contacted him multiple times after and got no response. They clearly are happy to take your money but not provide an even decent customer experience.

After a very long search for a safe and affordable car for my teenage daughter, I found the only…read moreplace I should have went to- Midwest Auto (specifically Joey) was Incredible! Choosing a first car for your little girl is a very stressful task but Joey made me feel informed and confident when we made our final decision. The entire process was quick and seamless! I will most certainly be a returning customer when it's my son's turn! KL

Their word means nothing. Told them we wanted to purchase a Prius. Stated that we would buy the car…read moreat the out the door price. Had the car set up for purchase within 3 days. I was given the out the door contract and we had set up an appointment to purchase the vehicle. Today, I received notice that they had sold the vehicle. Asked the manager, Matt, for an explanation. He stated that the proposed contract we were given stated we needed to put down $5K and purchase within 1 business day. I did overlook that however here are the questions - What dealer does not actively ask for a deposit to hold a car? Why within 1 business day? NEVER AGAIN Back to Rudy Luther

This was one of the more unprofessional experiences of my entire life. It started when I set an…read moreappointment for a Friday late morning to have a dash light checked. I show up and I'm told they will need to keep the car and it will be "two or three days" before it gets in. Meanwhile a dude walks in off the street and asks to get an oil change and is ushered in directly. What? Meanwhile, before it's even checked in, I have multiple texts on my phone about trading in my car and getting a new one. Flash forward and it's now Monday, I'm given another run around about things but no answers, however they had a service advisor call me. Again, no answers, more questions. I'm told nothing and I'm pushed another week before I a text stating I need a new motor. Still, no diagnosis, no explanation, no how did we get from dash light to new engine. I decline, clearly, and I get another call stating I should call consumer affairs. Needless to say it had been 3 weeks and I still had no answer. From the arrogance at the service desk, blowing me off and just forgetting me on a stack of paper on your desk, to the shady BS, this isn't your place. Anywhere but here. I'm done with Hyundai and Luther Automotive in the whole. If this is how everyone is treated here, it's a wonder they're even still open. I can't take stars away here but I would have gone with about a -2 on this visit. Just bad.

We came in for the first time to look at cars. We had never owned a Hyundai before and were…read moregenuinely interested in one of the vehicles, but we were greeted as if we had walked into someone's home uninvited. No one offered us any options, no one explained anything, and the whole interaction felt awkward and silent. We had to ask about the trims and features ourselves, even though we clearly said it was our first time looking at these cars. Overall, it was very unprofessional. I would not recommend this place, especially the man with bleached yellow hair. He was very unpleasant and unprofessional. But thank you for saving us time -- because of this experience, we ended up choosing a much better car. You are very good at sending customers to other dealerships.