Purchasing a vehicle is a major life purchase, and Shawndel Gordon made the entire experience easy,…read morefriendly, and completely hassle-free. From start to finish, Shawndel was straightforward, relaxed, and pressure-free. He took the time to answer questions, explain options, and ensure I was comfortable throughout the process. His professionalism, honesty, and customer-focused approach made what can often be a stressful experience enjoyable and seamless. The level of service provided exceeded my expectations. I highly recommend Jordan Automotive Group, and especially Shawndel Gordon, to anyone looking for a vehicle and a truly exceptional buying experience. Thank you, Shawndel, for all that you do!

We had an outstanding experience working with Andrew. His attention to detail and dedication…read morethroughout our shopping and buying process was exceptional. You'll get a friendly, knowledgeable, and committed Jordan employee who treats you like family.

Best car buying experience I've ever had. No hassle, no pressure. Tim Baransky and Denny Moss were…read moreboth great to deal with.

Went in to get some warranty work done (needed seat badges replaced on my 2015 M3) and also to…read morepurchase an extra key. Service work was quick and results perfect! Placed an order for the new key and it was ready for me the next day (vs dealers in California who I work with that said it would take a week). Friendly staff all around and a cool showroom! Looking forward to having my service work done with Basney BMW while I'm in south bend!

Just got a new truck, Morgan made everything easy, got a couple other things added when I bought…read moreit, tinted windows, mud flaps, fabric & paint protection .. left it there all day to get stuff added, had to take it back in to get the fabric & paint protection done, they ran out of time on the day that I had bought it in, no big problem, had a shuttle driver bring me home and come and pick me up, which is nice, I would not have any problem buying another vehicle from these guys

Last summer I brought my Toyota Camry in with a red light and the A/C not working--and it turned…read moreout to be squirrel damage, which OMG I had no idea how much damage a squirrel nest could cause! My insurance company could not find me a rental car so I was left ARGH In the wrong state, when the general manager arranged for me to borrow one of their used cars for a week! While all my craziness was going on, I saw the staff being both kind and patient with a frightened, elderly person who said their extended family was out of town. I didn't hear the end of that, but the basic decency of the folks there won me over. I had a dust-up with a deer this summer--first ever in decades of Midwest living--and I guarantee you Jordan Toyota will get my business. My Toyota is a tank, still driving despite Hello, Deer, and the parts LAST.

I think it's hit or miss depending on the salesman. I came in this summer and the guy tried to tell…read moreme he couldn't service my brand new jeep because I bought it in another location. This just isn't true. He went on to tell me that the clear squeak in my car was the radio. It wasn't. Clean and relatively quick, but not good service. One star up because they have a free shuttle service

Worst dealership I've been to. Went in knowing what I was looking for with cash ready, a salesman…read moreapproached me and I told him what I wanted, long story short he tried getting me to look at a bunch of other cars because he didn't think I could afford it (it was very implied) the guy was super disrespectful and asked weird questions showing a lot of attitude. I was with 2 other people and they were just as taken back as I was. I went to another dealership the next weekend and bought what I could have gotten from this one just because of this salesman.

The team at Auto Import Specialist are wonderful. There are places that will either talk down to me…read moreor purposely use terms that I dont understand. These people dont do that. They made sure i understood what was wrong and that I understood the problem. They also didn't automatically go with the highest priced repair but tried why was less expensive first. I truly appreciate everything that they've done and will continue to use their services.

I found Auto Import Specialist a few years ago. After receiving completely awful service for my…read moreMercedes at the local 'beep beep' dealership, I needed a service center that was honest, fair, and that I could trust to work on my E-350 wagon. I have to tell you AIS fits the bill in every way! The service is exceptional, the guys are very customer oriented, and the work is stellar. I have been around awhile, have had many classic cars, and have been to many auto shops throughout the course of 60 years of driving. This place is head & shoulders above most. Take your car here if you want to be treated with courtesy, honesty, and fairness & want good work and great communication. These guys, Mark, Jeff, Joe and all the guys in back love what they're doing ... and it shows!

I had a my 2002 Wrx worked on at a different shady shop in Osceola and they messed up my car really…read morebad. Cars2you took my car in and said that it was in really bad shape which I can attest to myself, and they worked hard to get it right and brought it back to life and were updating me step-by-step and being transparent with the price as well. Highly recommend shop.

My purchase experience with Cars2You.com was extremely positive. I have never felt so comfortable…read moreshopping for a car, and I hope it is the same for you. I found an online posting for the vehicle I wanted, and decided to go take a look. I must admit, I was reluctant to visit at first because it was not one of the well-known dealership companies (Ford, BMW, GM, Acura, etc.) and it was a bit of a drive. I cannot tell you how great of a decision it was to take a visit. Grigor was a knowledgeable and honest business man who knew when to help and or just let you browse - something I've never experienced at a car dealer. The customer service was more than I had ever expected, which had a huge impact on my buying decision. Seeing the original sticker price of the vehicle was not much over the Blue Book Value, and that Cars2You.com was still willing to do some slight negotiating spoke volumes to me. I am very happy with my Pontiac Vibe. I purchased the vehicle in good condition in and out. I can honestly say, without reservation I will return years from now when it time for me to purchase another vehicle. Additionally, I highly recommend Cars2You to others. My purchase experience was hassle-free, quick, and easy; thus, I certain that yours would be the same! Grigor is by far the most honest car dealer in the area, and I hope you will go check out Cars2You.com.

Purchased a 2019 jeep overland 12/22/25. 3 year bumper to bumper warranty. Within 3 months (of…read moreminimal use i might add) it's acting way wierd and lights coming on dash so we make an appointment for the soonest available date, April 11th. The car sits for 3 weeks while we wait for appointment. We're eventually told it's the Transfer case. $4000 repair that luckily we'll have covered under warrenty, minus deductible. The warrenty gave a discounted price for a rental for 10 days. The dealership says they don't have loaners available. April rolls by. May rolls by. Their steady telling us they can't get the part. When asked in June about an ETA we were told to, and I quote, 'Take it up with Chysler'. As if they were sick of us asking once a month. Unbelievable. So I did. I called Chysler and was informed this was in fact a gurley leep situation. It's mid July and Their now saying our car would be getting worked on the first week of August. Ironically at the edge of the Indiana lemon law time stance. Utterly unbelievable. IF it's ready that week we'll have 6 months car payments made for a vehicle we don't have. 6 months full coverage insurance on a vehicle i can't drive. Ive Lost multiple 1000's of dollars from my shipping job, which is why we got a 'dependable' vehicle to begin with. It's been a nightmare financially. We Would of had better luck off FB market place

Technicians were able to get my car in and serviced by close of business as requested.read more

I have always had great service Terry C has been great on…read morethe sales and Brett in service does a great job. Keep up the good work

Never again would I take my car for repairs at Gates Chevy World. I came in to have some minor body…read morework done after hitting a deer. This entire establishment is a bunch of pathetic losers. They cannot communicate. My car was there for 2 months and I didn't get one phone call as to what's going on, after "Steve" told me he would be calling me twice a week with updates. The entire staff are a bunch of pathological liars (They lie to you when lying is not necessary). So after 2 months I started calling them. Every week I was told we'll have the car ready by the end of the week. A week passes by and 'nothing' no phone call, no car. this has been going on for the next 4 weeks. finally they said they finished it. When I went to pick up the car the body panels don't line up, bolts are missing on the undercarriage shield. The cover is flapping in the breeze. My headlight fogged up. A new scratch on the back of the car where they didn't do any work. To make the story short, their customer service (the entire staff) is pathetic. A bunch of losers who do not communicate well and cannot do even basic repairs. I had to take my car to another body shop in the Chicago area to get everything straightened out. NEVER AGAIN!!

Bought a used car at Basney and with in 24 hours had a problem with the vehicle called Basney and…read moreservice said bring it in we will look at it and to my surprise the costly repair was free of charge. I can say Basney is great and not like most dealerships that just tell you sorry sold as is. Thank you again Basney.

I made an appointment at 9:30 to get my car fixed which I was told would take 2 hours. I arrived…read moreat 9:20. At about 11 I looked in service area and my car had not been moved. When I asked service about why did I make an appointment, she was rude and walked away. I did not leave until 2:45 pm. There is so much more I could add here of the service managers and the treatment I have received but I only have so much space. I will not go back nor ever recommend this place to anyone.