Cancel

    Open app

    Search

    Gates of Granger

    3.2 (16 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 1 month ago

    Services - Gates of Granger

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    14 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Gates of Granger Photos

    You might also consider

    Recommended Reviews - Gates of Granger

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Mel L.

    My husband and I purchased a car from Gates of Granger 6.26.2023. When the car was delivered to us the car had a horrible smell. Advised at that time they did not have time to adequately clean the car (yet it was delivered to us). Sales manager stated that they would send it out to have the car detailed. I expressed at that time, how could I be confident that the car went through a through inspection. I was advised that I have all the confidence in our service department. Today, 9.12.2023 took car to Gates on McKinley and advised that we needed a new car filter and cabin filter. The cabin filter was black as tar. My husband purchased a new cabin filter from Auto Zone for 19.99. I called Gates of Granger seeing reimbursement for the price of the cabin filter and Mike ( Service Manager) said. I'm not going to give you 19.99 for a filter. You had the car since 6.26.2023. You must have driven on dusty roads. This car had not been thoroughly check on the initial inspection, there is no way a filter should look like tar. We drove on paved road... Definitely not a happy customer. I don't think it's unreasonable to ask for compensation on something that was obviously overlooked in the initial inspection.

    My new car. My second Ford Flex.
    Nicole S.

    I have never given 5 stars to a car dealership. Why? Every dealership I have ever been to treated me like I was a stupid woman. I have been ignored, condescended, and demeaned to the point of being so angry I just walk off lots. Until I came here. I was treated no different than my husband. They knew the car we were looking for was for me & they made sure to talk to me about anything I wanted to know. Since I had previously had a Flex and was looking to buy theirs on their lot, I knew what I was looking at already. They didn't treat me like I was stupid, rather they let me check out everything I already knew should exist and ask about the differences between what I had previously owned and this newer one. In the end they gave us a great deal with an awesome warranty. They handed me the keys and we happily drove off. Next car purchase....we will be looking here first. Good customer service from a dealership is nearly impossible to find. Now that I've found it, I'll be back.

    2015 Chevy Traverse

    See all

    Photo of R W.
    0
    1
    0

    2 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Mary is Absolutly by far the best and most helpful person at gates, she really knows her stuff and she gets right on the matter at hand

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mel L.
    2
    24
    1

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 3
    Thanks 0
    Love this 4
    Oh no 0
    Photo of Nicole C.
    1
    116
    50

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alyssa K.
    67
    24
    16

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of LJ W.
    7
    47
    36

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Never ever buy junk from Gates cost me 15000.00 dollars and I was told sorry for your loss and I'm a 64 year old veteran.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Great service and location. I've purchased and serviced my entire fleet there for many years. Get there early... it's that popular.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J M.
    0
    6
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Gates of Granger

    Review Highlights - Gates of Granger

    I just purchased my 3rd vehicle from Gates of Granger, also the 3rd from Jesse McCombs and each time the service I received has just been outstanding.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Car Dealers 393 times last month within 15 miles of this business.

    Verify this business

    Automax Of Indiana

    Automax Of Indiana

    2.8
    (4 reviews)

    I desperately wanted the chance to buy this wheelchair van. I first reached out on the fifth and…read morewas told that although it was listed on their website, Facebook, and cars.com, that it has been taken off for a paint job due to rust. I asked when it would be in and was told Wednesday January 14th, but that they would call me when it was in for sure. That day came and went and I heard nothing. I reached out again and was told it is still in the shop. Fast forward to today, I reach out to Alex with a "?" as I still heard nothing and was met with a message saying that someone else is scheduled to look at it. I called frustrated and was met with "well, several people reached out before you so we have to go through them first". Never was I told that before today once. If you're looking for a wheelchair van, do not bother with this place as you can wait 2 whole weeks for responses, reach out multiple times, and still get passed over. If I could give zero stars I would. I have attached pictures as proof of lack of response and for when I first reached out. Edit for a reply to their Google reply as I could not reply to it via Google: The owner's response makes this look like a "miscommunication," which is not accurate. Over the course of approximately two weeks, I checked in multiple times and was repeatedly told the vehicle was still in the shop and that I would be contacted when it was available. At no point during that time was I informed that there was a line of interested customers or that others had priority. I chose to end the conversation because trust had already been broken. This dealership had multiple opportunities over two weeks to be transparent and chose not to be. I was not proactively contacted with an apology or clarification; instead, I had to reach out yet again to learn that the vehicle was effectively unavailable. Under those circumstances, it was reasonable to disengage rather than continue working with a dealership that had withheld material information. Also, I am not located in California, I am from Indiana so apologies for that not being reflected accurately.

    I bought a vehicle from them and an extended warranty. Now not even 2 months later the left control…read morearm needs replaced and warranty doesn't pay for it... just be careful buying a warranty or car from them. On my way home after I bought it the bolt came out of my right side brake.

    Tc Auto Sales

    Tc Auto Sales

    1.0
    (1 review)

    Was told by Randy Rice I was buying a great Truck . The 2013 Chevy Silverado LT Frame is nearly…read morebusted in 1/2 I have a loan on the Truck . car repair shop says the Truck is not Road worthy or Safe to drive with the holes in the Frame $10,347 for a Truck with a bad Frame. The Truck Title was not "Lost by me " it was a Montana title and The state of Michigan does not do Title are assignments to get the Truck plated and registered . There fire you guys had to go to Indiana Secretary of State and file for the title on the 2013 Silverado . I do have a valid Indiana title for this truck Right now .I was not made aware of the Hole in the truck Frame until it was brought in to a muffler repair shop to fix a broken exhaust. I even gave Randy $100 before the truck was sold to me for an oil change . It would have been nice to know the frame was broke I never would have bought it in the first place . If I had of known about this issue

    From the owner: TC Auto Sales LLC, an Elkhart, Indiana company specializing in rust-free trucks, SUVs, and sedans…read more We provide quality used vehicles. With a weekly l fresh lineup of used cars and trucks on the car lot, there's bound to be something that fits your needs. Southern, rust-free and clean frame Trucks make up half of our inventory. We inspect our vehicles and look for well-maintained used cars and trucks. TC Auto Sales caters to drivers seeking reliable transportation striving for quality over quantity. With established roots since November 2023, our used car sales lot welcomes trade-ins and offers customized financing options to ensure the best deal. Find your next vehicle at TC Auto Sales

    Gurley Leep Automotive Group

    Gurley Leep Automotive Group

    2.0
    (70 reviews)

    "They sold my friend, who is a hardworking mom, a car with undisclosed electrical problems. She…read morehadn't even had the car for 30 days when the issues started. When she returned to address the problem, the staff was extremely unprofessional--the man told her to 'shut up' and said they were not paying for anything. They refused to help and had a very nasty attitude. Based on this experience, I would not recommend this dealership to anyone."

    I've never had such a terrible experience with a car service place in my life! I made an…read moreappointment for a diagnostic -- which usually means you're going to look at the car, right? Not just let it sit there all day. I dropped my car off at 9 AM on Friday. No "hello," no "good morning" -- just cold energy from the start. When they asked what was wrong with my car, I even brought a paper from another mechanic to help. But guess what? I waited all day with zero updates, only for them to call and basically repeat what the other mechanic already told me. They never even touched my car that day. I had to make another appointment because they didn't do anything the first time -- even though they told me to bring it in. This is the only place I could take my car to, so I paid the $200 for a diagnostic, only to be told it would cost $20,000 to fix! Seriously? My car was $20K brand new, and I only have $1K left to pay it off. Why would I buy a new car when I'm almost done paying this one off? They quoted me $13K just for parts -- but I found the exact same parts elsewhere for under $1,500. And a mechanic who will install them for way less than they were charging. Miss Chelle even told me, "Yeah, I knew you were going to have a heart attack after seeing this -- it's time for a new car." No, it's time for people to stop getting scammed. This place is unprofessional, overpriced, and completely lacking in customer care. Thankfully, I found someone else to do the job right -- for a fraction of the price. Don't fall for the hype. You deserve better service and honest pricing.

    Cars 2 You

    Cars 2 You

    4.2
    (5 reviews)

    I had a my 2002 Wrx worked on at a different shady shop in Osceola and they messed up my car really…read morebad. Cars2you took my car in and said that it was in really bad shape which I can attest to myself, and they worked hard to get it right and brought it back to life and were updating me step-by-step and being transparent with the price as well. Highly recommend shop.

    My purchase experience with Cars2You.com was extremely positive. I have never felt so comfortable…read moreshopping for a car, and I hope it is the same for you. I found an online posting for the vehicle I wanted, and decided to go take a look. I must admit, I was reluctant to visit at first because it was not one of the well-known dealership companies (Ford, BMW, GM, Acura, etc.) and it was a bit of a drive. I cannot tell you how great of a decision it was to take a visit. Grigor was a knowledgeable and honest business man who knew when to help and or just let you browse - something I've never experienced at a car dealer. The customer service was more than I had ever expected, which had a huge impact on my buying decision. Seeing the original sticker price of the vehicle was not much over the Blue Book Value, and that Cars2You.com was still willing to do some slight negotiating spoke volumes to me. I am very happy with my Pontiac Vibe. I purchased the vehicle in good condition in and out. I can honestly say, without reservation I will return years from now when it time for me to purchase another vehicle. Additionally, I highly recommend Cars2You to others. My purchase experience was hassle-free, quick, and easy; thus, I certain that yours would be the same! Grigor is by far the most honest car dealer in the area, and I hope you will go check out Cars2You.com.

    California Auto Connection

    California Auto Connection

    3.7
    (6 reviews)

    Updated Review: CAC has helped to resolve all issues that were caused by USPS not delivering our…read morenew car title. I appreciate their help in fixing any problems that came up, and continue to be helpful. I would continue to recommend them for any new used car purchase! From the moment we stepped onto the lot, we were greeted with a genuine smile, and want to help us find the right car. We were on a tight budget, having just lost our Jeep in a car crash. We settled on a very reasonably priced Chevy Equinox after taking it for a drive. The purchase couldn't have gone any smoother. This family owned auto shop does everything right, and I would recommend them to anyone in Illinois, Indiana or Michigan. They had plenty of options for financing, and were eager to help. I usually loathe doing anything with buying vehicles, but this was the best experience I've ever had at a dealership. There was no pressure during the sale, and we drove away with a like-new used car for under our budget. If you are looking, please stop by CAC. They deserve your money.

    Do NOT buy a car from this place!!! I bought a car from them after 45 days the engine needed to be…read morereplaced!!! They did NOTHING to help me in this situation!!! I had to replace the engine which was $4200!! The mechanic who put in the new engine informed me that the engine they had in the vehicle was a junkyard engine with broken pieces throughout!! Please please buy elsewhere they do NOT deserve your business!! I will also be contacting the Better Business Bureau about these crooks!! Merry Christmas to me!!!

    Headers Auto Sales

    Headers Auto Sales

    1.7
    (15 reviews)

    The car is great. The service at headers is not great. My title was sent somewhere to an old…read moreaddress. I had to an extra $150 to have it sent to the new address. And when I called to make sure they had the address on file it wasn't updated they said they would put it in my file and hung up on me. They also said that it could be up to eight weeks and there's no time guarantee on when it could be coming. So then I asked could they give me another tag because it was obviously out of date and they said that's illegal soon now I have an illegal car that I have to drive anyway and not because I didn't pay for insurance not because I didn't do everything right but because even when I went to the DMV in Indiana they had no record of this car title being transferred or even where it came from. So now I'm just sitting waiting hoping and wondering if they sent it yet or if I'm going to have to pay another $150. Worst customer service ever.

    Update to last review, I purchased a 2007 Chevy Suburban from this lot and less than 6 months later…read morethe transmission went completely out on me while on way to work. I called & spoke to the dealer Justin & he tell me that I can bring it in and he'll diagnose for free but won't do work on it. After further discussion the Owner decided to put a replacement transmission in and I had to pay $600 plus cash to pick up my truck. Fast forward i pay the money to get it back then days later there's another issue I take it back they agree to fix for free it's been 2 weeks no one calls to update me and when I call Justin acts like I don't have a reason to be calling. He eventually told me to pick up a loaner which I did and vehicle was 100% unsafe to drive brakes were to floor. I returned and have heard not a word. This place is definitely a rip off they will get you in something Quick already having the knowledge of the issues. The management team sucks you can't talk to anyone pass Justin which is unprofessiona. The only people that understands how to be professional at Header's is the friendly women at the front desk. I've always made payments on time and often times even early. They're currently holding a truck that is financed to me and I've been paying on it.

    Gates of Granger - car_dealers - Updated June 2026

    Loading...
    Loading...
    Loading...