Excellent service and great, knowledgeable people. Highly recommend a visit when in Trinidad!read more

Super friendly, knowledgeable and great ride recommendations. They were also able to swap out…read moretubeless tires same day after a gnarly side-wall puncture so I didn't have to miss the next day's ride. They even cleaned the bike! These guys are awesome.

These guys are awesome! EZRA was super helpful with my situation. Solved my strap issue with…read morehonesty and super affordable. They had a sell going on. Which was super nice. They are the most affordable option in Angel fire! Thank you again Ezra!

This is our 2nd year renting from Trailhead. Everyone is so helpful, kind and friendly. Renting our…read moregear was 10/10 experience.

Rude!! I made breakfast while my husband shopped their very limited, cheap, inventory with their…read moreunprepared and unknowable staff. Post purchase of several items, the (presumably) owner pulled in and informed us that this is now a campground and we needed to move along. We had been in the, empty, parking lot for 20 minutes. In 5 years of nearly full-time van life, we have never experienced such rudeness. Glad you showed your true colors. A business to AVOID!!! Wow!! A reply. And not an apology. For example, "I'm sorry I reacted so swiftly. I should have popped in to my place of business first and learned from my staff that you two (only) folks in the parking lot are actually customers." Instead, "Heading off problems, as we had set up camp." Set up camp? Ya, we put our dog out with food and water on a rope. We saw your numerous "no dogs in store" signs. And setting up camp from 9:15-9-39 AM? Come on. Just not a good, customer first business man. Many times in various states around the country, bike/ski shops have even asked us if we would like to, "fill up our water? Or please, take your time. Need any tools? Want some MTB trail recommendations?" Not expected, but good business and really nice. Especially on a Monday morning when we are the only customers you had. You, as a business owner, represent your tourist dependent community. Your choice as to how you do so. My choice to frequent or not, recommend or not.

This shop is great. The service is fantastic. I bought a pair of Merrell shoes there. The salesman…read moreworked with me on making sure the shoes felt perfect.

Great local bike shop. They have a fantastic inventory. Ultimate Sports is always where I go for to…read morehave my bikes serviced. They are also great supporters of our local cycling events. Many thanks,

Was looking for a CO2 cartridge to blow out spent powder in a muzzleloader. The staff was…read moreexcellent, found the cartridge I needed and made some excellent recommendations as to work it with different dispenser for a cost savings. Great service and experience! a+

This is by far the worst bike shop I have ever encountered the owner "pops" was very interested in…read moremy bike and wanted to buy it for his collection the bike was worth 600.00 I was selling it for half the price he tried to low ball me to 200.00 when I would not sell it to him he became very judgemental of the bike and started nit picking it apart telling me it wasn't worth very much basically that it was crap this coming from the guy who pleated to me to sell him the bike. The store was very run down and looked to be a cover up for something else I recommend staying far away from here your better off going to the springs for better service and customer service. They don't deserve the one star I gave them

Love this shop. I'm not sure why the other reviews say what they say as I've NEVER had any issues…read morewith politics or the owner. I have been doing business with Pops for years. Pops has always been polite and helpful. They give back to the community and Pops is always helping those less fortunate. If you are going to let a silly Trump sign determine someone's character, or slander someone based on political beliefs, stay away. These are good people and you obviously don't know Pops personally. If you've ever been in his shop. You would know.

If you need repairs this is the place, fast excellent technicians. The place has a great vibe, they…read morelove what they do. Stay away from Gearing Up!

A really chill place with guys who know their stuff! Price for repairs are very fair and I like the…read morelocation because they have an accessible parking lot right off Paseo.

Small privately owned shop with a great attitude. An unfortunate incident with a stick had me…read morethinking I might have to replace my bike. Ryan was able to realign both the derailleur hanger and derailleur and get everything dialed in to get me back on the trail in hours.

Down to earth, competent, nice folks. Worked on my bike while I waited. Price was reasonable.read more

Avoid at all cost! I was refused a return of shorts that I purchased the day prior for having…read more"worn" the gear. I was told that since I wore it outside of the shop, then I am ineligible for return. I presented both the receipt and original tagging with the return, the denial was based on me having worn the shorts. Unbelievably inadequate for a outdoors outfitters. It is unreasonable to expect that a decision can be made on outdoor gear without walking in it for any duration outside. Find a store that cares if your gear works for you, anywhere but here!

Located right on the Square. This is a must stop for outdoor equipment. Well I did not buy…read moreanything. They have an excellent selection of all things outdoors almost a mini REI. New Mexico is a place to hike and you will find your equipment here friendly knowledgeable staff, and doing a quick scan of prices fairly priced.

We rented again from Gator this week, my wife and I, two bikes for road riding in and around…read moreAlbuquerque. This is the fourth time we've rented from him going back to (I think) 2012, even before he had the physical store site, during our periodic visits for a winter/spring warm up. Obviously something keeps us coming back to rent with Bikesmith: * They definitely have the best rental bikes in town if you want to do a reasonably serious ride; * Gator goes out of his way to make sure that things are right; just a likeable guy in general.

Did not show for our appointment, guaranteed by a credit card…read more Has not replied to numerous attempts to communicate since Would recommend not trusting this person Where do all the good reviews originate?

Rick knows his bikes. He did the best tune up change tires and cleaned the bike that was a mess. I…read moregot it back and it looked brand new. It rides like dream. I would recommend Rick to anyone that wants their to be in perfect in appearance and performance. He is the best and I have tried them all.

From the owner: I am a MOBILE repair business. NOT a bike shop…read more NO rentals. I travel TO YOU. I repair All bikes! Road, gravel, mountain, e-bikes, kids, recumbents, tandems, fixies, tricycles!