We have recently begun to use Travis Rappleyea for auto repair. We have been pleased with the…read morehonest, friendly service we have received. I asked him to do a full assessment on my car because it has a lot of miles and I didn't think it's had much maintainence. He shared with me that the plugs, etc. had been changed and were in good shape (I had forgotten having it done a few years ago!). It would have been a good opportunity for a less honest mechanic to take advantage of me. We also had him find and repair a leak in the A/C of our truck. Especially appreciated with our hot summer days! Fair prices, good communication and service. We recommend Rappleyea's.

I have a Volkswagen Vanagon. I called three other places. Finally found Travis from a friend…read more Nobody in Grants Pass would help me. I called them up told him my problem was and he took it on. They had to convert an aftermarket exhaust system. It was a tough job. They did an outstanding job. Very friendly service!!

Easy to deal with. Eddie was punctual and courteous. Had…read morethe vehicle ready for pickup. Paperwork was all in order. Process went smooth. Would highly recommend

Yelp reviews don't let you leave "no stars." But that's my rating. I'm very disappointed…read more Our 2016 Ford Edge suffered a cracked flywheel, a known recall issue with our model year (https://static.nhtsa.gov/odi/tsbs/2022/MC-10218899-0001.pdf). The Butler Ford in Ashland service team identified the issue immediately as a recall problem and assured us they could fix it at no cost. That made us happy, as this is an expensive fix (about $3400). But then, after a day of back-and-forth phone calls, they told us that our car was too old for the recall benefit to apply, and we would have to pay the full amount. ' Not even an appeal to Ford's "Goodwill" division made a dent in this decision. So -- there's a known defect in the way the car was manufactured, but Ford refuses to honor it's own customer service recall. It makes no sense. The defect in the car doesn't go away just because the car gets older. It's still there, lurking, waiting to crack the flywheel and make your car inoperable. That's what happened to us, and it could happen to you. We also had to repeatedly ask if we could have a loaner car for our 1-car family to use while this expensive repair was being done. They finally allowed us to rent a car for $30/day. The repair took over a week. There are lots of ways this could have gone to so that Butler Ford of Ashland could keep us as customers. Needless to say, we're very dissatisified. As a result of this experience, we will never buy a Ford again, not from Butler Ford in Ashland, not from any Ford dealer. Ever.

C***** service extremely rude, broke down at 5000 miles…read more Missing bolts out of my transmission. Couldn't even repair an engine mount worst possible transmission spot. I've ever been couldn't even fix my brakes. S***** service all the way around

I was experiencing some trouble with my 01 RAV-4 and suspected it was my transmission. A friend…read morerecommended I call Jim at Pete's Transmission. Jim had me come in as soon as I could to drop off my car. He explained the issues I was having clearly and gave me reasonable expectations on pricing/timeline. Overall I'm thrilled with the work done and will definitely return. Thank you so much, Jim!

Got my windshield replaced quickly next day for 1/3 of the cost that was estimated by another…read morecompany. Very friendly!

Got my cracked front windshield replaced at Breaker Glass They were friendly, quick, good prices,…read moreand I appreciate how clean their office & shop are! They did a great job and I highly recommend!

My catilytic converter was shattered got old one out new one in. Great service with a smile thank…read moreyou so much!!!

Great little Muffler shop. Honest, quick and great work. Highly recommend.read more

Jack was great, we had a blown coolant hose clamp, not easily reached and he got it on and we were…read moreon our way. He told us exactly when he would arrive, and did. Great service and very fair price!

Jack is fast and great mechanic he fixed my slide in my rv. Recommend his service very…read moreprofessional. AAAAA+++++

Very knowledgeable and honest! Our go to place for auto repairs! Fair prices too. Great experience.read more

Great work and friendly people. Well priced…read more Fast and accommodating. I can always rely on them. Thanks!

Misogynists work here. I'd never actually been to an auto zone before today and I won't be…read morereturning. I had been having an issue with my cars rear fender piece popping out, even if I push the piece back in it'll inevitably come out again. This was actually the second auto part store I'd been to today and my treatment was just as bad if not worse than the first store. In the beginning of the interaction, the employee was actually super helpful. He listened to my problem, walked me to the part I needed and then helped pick out the right one. He even offered to check my car to make sure the part would actually work. We got outside and he takes a look at my car, first at the broken side, and then at the normal side then back at the broken side again. He then informed me that the part I thought I needed wouldn't actually fix the problem. This is where the interaction goes downhill. He then says, and I quote, "do you have a boyfriend?" THEN PAUSES for a second before continuing, "or a dad or other male figure who knows how to use a drill?" WHAT THE HELL!!!!! I just kinda stood there in shock because I know how to use a drill. It's 2022 I shouldn't have to say this but I don't need a man to help me fix my car! I am competent on my own!!! He continues to stare at me waiting for an answer so I panic and just say "yeah I know someone who can help" He then goes, "alright yeah have him look at it and he'll fix it for you." WTF!!!!!! So naturally I asked him to elaborate so I could "pass it on" to the imaginary man who is going to repair my car for me. He explains it to me as if I were five. I am not one to pull a "Karen" so I played nice during this whole interaction. After he walked back into the store, with the part I did need but didn't purchase because he said I didn't need it, (spoiler I went and bought it from elsewhere and now my car is fixed) I drove off, pretty damn pissed and decided to never come back to AutoZone again. Not that I need to validate the fact that I can use a drill, but I have worked in construction before. Also the solution he proposed for my car was not viable and would have done more damage than necessary. Thanks auto zone

Customer service at this Auto Zone location is unmatched. I have been in a lot recently and they…read morewere always able to help me find what I needed. I have been to other Auto Part stores and none of them can match the excellence of this store.