Both times I've been here, the place was a pig sty. That's not a good sign, keeping a shop that's…read moreconsistently filthy and disorganized. They were sanding cars right out in the open, and the dust was getting all over not only their staff, but also their customers, including me. Gross. The front desk is run by a toothless, demented old fart with a sour attitude, who insists that you pay in cash, but refuses to make change. I wouldn't trust these clowns to repair my daughter's kiddie car, let alone to straighten a frame for me. Do yourself a favor, save yourself the arguments and the headaches, and avoid this place.

The New Name is Waltham Auto Body, still located at the same address. For the first time, stopped…read moreby last week to get an estimate. Gary, The Manager I spoke with was polite, Friendly and professional. Gave me the reasonable price and was able to even get it fixed this week. His staff is experienced and welcoming. They even washed my car and now it looks almost new. I'm truly pleased with their work and will recommend them to friends and family. Thank you Gary and everyone else at Waltham (Watch City) Auto-body.

I only found them after asking my old timer nieghbor about a good and honest shop. he recommended…read morethis one hands down. in the beginning I would call them to get quotes on what I knew was wrong, call other people and these guys were consistantly on the cheaper side. I have 2 old cars and every now and again they need work done. I call these guys up, drop off the car one night and then the next day it's done and the bill doesn't give me a heart attack. ok, so I don't enjoy the bill, but they seem to be pretty fair with pricing and don't try and over sell you a whole bunch of things you don't need. I have now sent 2 other friends over and they also give positive feedback.

I can't believe I've never written an Arlington Motor Mart review! We've taken our cars to Jimmy…read morefor 15 years. He's extremely honest, does good work, and doesn't gouge on price. I've taken cars to him after going to the dealer for warranty work & hearing I needed non-warranty big bucks work done. Sometimes we've needed the work, sometimes not. But whenever it's been needed, it's been done well and for far less money than the dealer quoted. I send everyone here, can't it recommend highly enough.

I have been going to them for my car and truck repair for 14 years. This is the only place where I…read morefeel comfortable about leaving the keys and saying "just let me know when it's ready". They have saved me thousands of dollars over going back to the dealer. Top quality work at fair prices.

John @ Brookfield Services provides over the top service. We bring all our cars here & have for at…read moreleast 5 years. He is honest, a good communicator & only fixes what is broken. No replacing parts that he "thinks might fix it". Highly recommend going here.

my daughter was in an accident had 12k worth of damage after getting her car after a month it was…read moreshaking when driving took it to another place where they valued the work done by Fitpatrick bros st 3 to $4k. This was one of the mechanics suggested by Travelers insurance as an Itishman disgusted by this lack of character and integrity. Also must be something going on with Travelers ins appraiser. should be investigated for this sleeziness

I would give FitzPatrick Brothers 10 stars if Yelp would let me. I have brought my car in on…read moreseveral occasions. Frank, Neal and Brian have been so kind to me and so helpful. The auto body work is perfect, but their customer service is what stands out - It is exemplary. They are accommodating, fast and flexible. I am so grateful for their help. Highly recommend. Thank you, Frank, Neal and Brian!

The most absolutely amazing staff does great work at very reasonable pricing. Not too many…read moretrustworthy auto repair places out there but this one is top notch. Frank the owner is absolutely delightful and is always willing to work with you! They go above and beyond to make sure the work is done right the first time and that you leave absolutely satisfied. There is no place I would ever want to go to again after dealing with Frank and his son.

From the minute we walked in the door, to the time we picked up our car, our experience was…read moreawesome. Frank is the owner and he is hard working down to earth guy. Our car was ready when he said it would be (unheard of in the auto industry). After being in an accident, the repairs that they did made the car look better than before the accident. Reasonably priced, and their work is impeccable. Good communication, made sure we were always in the loop with what was going on with the car. The price we were quoted was the price we paid. I would definitely recommend to family and friends and would definitely use them again.

Please do not use this auto body shop unless you want to be ripped off and defrauded. I had my car…read moreat this shop for 9 months and when I finally got it back it was no where near fixed but the owner claimed he did the work. I had to bring my car to another shop to get fixed in about 8K in extra work that needed to be done. He will not pay me money and now I have to bring him to court. If you want your car fixed properly, do yourself a favor and stay far from this place. You car will end up worse than when it got there and a big headache after. Please and I am telling you do not bring your car to this place. Owner very unprofessional. Please read the comment below. I can attest you are car will also be someone else's "loaner." That's how I got around for 9 months waiting.

This body shop is really gross! I would never come back…read more When I picked up the car, I found a lot of stuffs that didnt belong to me and the millage has increased for over 100 miles. Obviously, this body shop used my car without my permission. I just received a parking ticket yesterday. The cited date is the one I leave the car to the body shop. This body shop really sucks. It has low price, but you will never know what they have done to your car. They will rent your car for money and you have to pay its ticket.

I am beyond satisfied W/ this shop. The service here is amazing. They're Dominican and speak fluent…read moreSpanish. Marioly is amazing and so the guy W/ the grills In his mouth (don't know name). Took my car less than three months to be fixed. They even went beyond of what they needed to fix.

10/10! I couldn't recommend this place enough. Unfortunately, I was hit head on by another car and…read morehad some damage. This was the first body shop recommended by the insurance. Upon my arrival, they had a rental car ready for me within 30 minutes and had me picked up to be brought to the rental car company. My 12 year old car practically looks brand new and super clean. I couldn't be happier with the service here and the staff was also super kind and friendly. Marioly was extremely helpful throughout this whole process. They also cleaned the interior of my car and left one of the best smelling air fresheners ive ever had in it. Highly recommend!!

This is the Place for your car. Mike and Bobby Gaglioni…read morehave been in the business for over 35 years. Their work is impeckable. They own and operate this business and do the work themselves. Friendly and reliable Service is what you'll get here. :-}

Avoid this place. After having an accident, we took the car here to get repaired. When we went to…read morepick up the car Mike, not sure his role, would only take cash or an insurance check. Both my insurance company and bank (military) are out of state. Had he been clear up front about what forms of payment he accepts, I would have had the insurance mail him the check. But as it stands now, I cannot have my car back. Mike was rude and unprofessional. We will not be back.