Jake the owner came out to see what problems we were having with our in ground spa, he found one…read moreof the filter pumps and filter needed to be replaced after 24yrs, He made the repairs and made sure everything was working and cleaned our spa. He came back a couple days later to make sure the system was working and no leaks. Extremely organized, thorough, clean and honest. Will recommend to friends and family. 5-Stars across the board!! Thanks Jake for a job well done! Yorba Linda, CA

The person on the phone was courteous and friendly. I explained my concerns about our water feature…read morepump and he took the time to explain to me why the pipes looked a bit weird and not to worry about it until it stopped working. I'm very grateful that he's being honest and not taking us for a ride. It's rare to find honest people now a day and I'm truly appreciate his honesty.

I recently hired ACE Pool Repair & Remodel for a pool heater installation at my home in Santa Ana,…read moreand I couldn't be happier with the experience. Alec and his team were professional, knowledgeable, and managed the entire project extremely well from start to finish. They took the time to review my equipment setup, answer questions about the gas line and heater options, and made sure everything was installed correctly. The team installed a new Jandy JXiQ 400K BTU pool heater and also addressed wiring and electrical-related issues during the project. The workmanship was clean, organized, and professional. Communication throughout the process was excellent, and the installation was completed efficiently. It's hard to find contractors who are responsive, honest, and take pride in their work, but ACE Pool Repair & Remodel delivered on all fronts. I would absolutely recommend Alec and his team to anyone looking for pool heater installation, pool equipment upgrades, or pool repair services in Santa Ana and Orange County. Thank you again for a great job!

Quick knowledgeable service at a fair price. Derek diagnosed the problem and repaired it with a…read moreprofessional touch!

I have continued to use Randy for filter cleaning services. He comes well prepared with additional…read morechemicals that may be needed and offers great and timely advice. thanks to his recommendations my pool is algae free in this summer heat despite not using too much chlorine / shock Highly recommend giving them a chance if you need any pool services in the OC/LA area

Sent a message to this establishment and never got a response so I found someone else on Yelp.read more

Marcus is the real deal! After a couple of companies told us we needed a new pool heater, Marcus…read morecame out, diagnosed the actual problem, found the replacement part, and had everything fixed the very same day. He saved us from an unnecessary and expensive replacement. Honest, knowledgeable, and just a genuinely nice guy. We couldn't be happier and will definitely be calling The Pool Nerd again. Highly recommend!

I requested a number of bids to repair our leaking Pentair pump/motor, and Marcus was able to fit…read moreme in on the same day. I let him know what repairs others had recommended, and he confirmed that the seals and impeller needed to be replaced. However, he said the seal plate was fine, and did not need to be replaced at this time. I appreciated his honesty, as he could have charged us more for an unnecessary repair. While he was at our house, I also noted that one of the valves leaked when we ran the spa, and he quickly diagnosed and addressed the issue. Finally, after he left, I noticed that one of the connections (which he had removed to repair the pump and motor) was leaking. He ended up coming back multiple times to correct the problem (he ended up replacing a pinched o-ring), and he even checked in a few days later to ensure everything was working smoothly. Super nice guy, he was very knowledgeable (he mentioned having experience as a Pentair technician), and honest, and his pricing felt more than fair. While I hope we don't have any more issues with our pool or pool equipment, I would not hesitate to hire Marcus again in the future.

Zim's Pool Service is fantastic! Zim, the owner, is professional, reliable, and takes great pride…read morein his work. He keeps the pool looking amazing and goes above and beyond to provide excellent service. His attention to detail and commitment to quality really stand out. Highly recommend Zim's Pool Service.

I have to write another review for Zim... it's been a year and a half of owning a house with a…read morepool. Zim has been our goto person and has spent hours of his time educating us, helping with chemical purchases and tools! All at great price and good quality. Zim never over sells. In fact he always provides several options and recommends only what's necessary. We just decided to upgrade our Pantara panel and again Zim's quote was lowest. He finished on time as promised and we couldn't be happier with his work.

We needed to get our pool replastered so we reached out to a few pool companies and Pool Effects…read morewere the most thorough in explaining the process and their recommendations on what needed to be done. They gave us lots of options to replace our coping and upgrade to pebble tec/tile but we were on a tight budget and they understood this. There wasn't any pressure to from them to consider the more luxury options. We ended up wanting to go with whatever needed to get done and added on their startup service. I went to the showroom to pick out tile for the waterline and they had so many options to choose from. We decided to go with the pebble tec (because of the longevity aspect) the day before they were going to plaster and they were so accommodating. Once the work started, they finished the project very quickly. Working with Fred and Eddie throughout the whole process was such a pleasant experience. I would recommend them to anyone who needs pool related work done. I cannot wait to enjoy our new pool thanks to Pool Effects!

It was a pleasure to meet with Fred! He was one of the nicest pool vendors that I've met…read more Eddie and Fred were both easy to work with and met our expectations. Their team are efficient and clean up after themselves. Their prices are fair and my family are happy to be enjoying our working, updated pool/spa. Thank you to the team at Pool Effects!

What can I say about this company and Roberto. Other than…read morehis company and Roberto have been nothing but honest and sincere and genuine. Roberto gave us exactly what we asked for and needed with the budget that we had. He made our 24 yr old pool look amazing and beautiful. He worked with our schedule kept us informed about every little detail and work that was done. The payment details was exactly how I would have handled it and kept me aware of what was needed and when . The value of the work was money well spent . I would recommend Roberto and his crew over and over again.

Robert is one of the most reliable service provider and he was so quick in responding to my request…read moreand replaced by pool motor, pump and filter with a new one at a reasonable price with great quality and within a day!!!

Blaine and his team seem to do a great job from what I have seen…read more They have serviced my pool for three months and it has been more than crystal clear. Blaine has been easy to work with and even identified issues with my pool as it was new construction. When I had my new pool constructed he repeated the exact instructions the pool company did without knowing it. That is usually a really good sign because neither had conflicting requests. He was able to get our system up and running and working fantastic. We are trusting him with quite an intense pool with a baja shelf, flagstone, black pebble, and flagstone caps. I am sure it is probably one of the hardest pools to keep clear and maintained and its always crystal clear. He is always pretty responsive with my texts and phone calls and really nice to deal with.

I will let this exchange speak for itself:…read more Blaine, What you report below was never communicated to me in any way-- not via email, in person with a tech, nor in a phone call. You're stating all of this to me as if you had communicated this, which you had not. Your tone is also clearly quite rude, as in "this is not on us", which again refers to issues that you had never apprised me of. You said that you have "addressed" the issue -- but nowhere below did you actually do so. All of this is verifiable. I don't even understand what expenses exactly you're referring to since you've never told me exactly what the issues are. Moreover, you initially said that there is a lack of power and now you're saying the heater not working is due to normal wear and tear - I'm not sure how these are connected, what the diagnosis is, or what your recommendation is exactly as to next steps. All of this is documented below. This is frankly abusive and you should be aware that I'm going to post about this on Yelp and Google and anywhere else I can, such as instagram, LinkedIn where I have thousands of followers, and elsewhere. I'm going to simply copy-paste what's below and let this exchange speak for itself. Are you the owner of this company? If so, what a shame. If not, it would be in that person's best interest to contact me tomorrow. Consider my service cancelled. Sent from my iPhone On May 21, 2023, at 6:08 PM, Blaine Staffieri Hi, you contacted us May 5th 2023 for the heater not working which we have addressed. Your equipment is old and sun rotted. We can not change age or the power of natural fiberglass breakdown. All the current issues are all based on age of your equipment, weather, sun, and previous service. We retain all service records for a reason, proof of completion. I understand, you have some large expenses on your plate that need to be addressed. But, this is not on us. Natural breakdown of equipment and we can not speak on behalf of the last 15-20 years of service. Any additional questions or concerns please let me know. Thank you. On Sat, May 20, 2023 at 4:50PM wrote: Hello, I still haven't heard anything about this issue. This issue was not present before this service started; I'm not necessarily attributing the problem to your service, but I am concerned. Moreover, I am concerned that I haven't gotten any substantive update when I contacted you about this on May 5. Everything I have noted here is factual and verifiable. Please let me know what exactly you are going to do about this and by when so I can decide how to proceed with your service and if this is something I think that potential new customers should be made aware of (eg via Yelp). I am quite frustrated at this point by the lack of clarity and follow-up on your end here, which again is verifiable via this thread. Sent from my iPhone On May 12, 2023, at 5:31 PM, wrote: Hi Blaine, Was Jeremy here yesterday? I was here but didn't see him. I assume so- and was wondering about an update. Thanks, Sent from my iPhone On May 11, 2023, at 12:08 PM, wrote: Very good, thanks. Do let me know what he says. Sent from my iPhone On May 11, 2023, at 11:25 AM, Blaine Staffieri wrote: It's in Jeremy's for todays stop On Thu, May 11, 2023 at 9:18 AM wrote: Hello-- Any update? Sent from my iPhone On May 7, 2023, at 7:03 PM, wrote: That is correct ;) Sent from my iPhone On May 7, 2023, at 4:54 PM, Blaine Staffieri wrote: So the heater does not turn on? On Fri, May 5, 2023 at 10:24AM wrote: Hello, I noticed that when I turn the heater on for the spa. I know little about spas, but this is new. I was wondering if your tech could have a look at the equipment next time he's here before I look into having it fixed. For all I know, it could just be something with the settings. Thanks, Sent from my iPhone

5 stars for Quan's Pool Services! John has taken care of our pool for over 15 years and has been…read moreabsolutely outstanding. Reliable, honest, professional, and our pool was always crystal clear. We are only stopping service because we're moving. If you need a pool guy, you won't find anyone better. Highly, highly recommend!

Quan's Pool Cleaning is very good pond and pool cleaning. His guys always show up on time, and…read moretheir rates are reasonable. After having two or three cleaning services with him, my pond and fountain always remains clean. I would recommend the service to others.

OC pools estimate came in below two others. All there staff, especially Gina, Astrid and the Owner,…read moreMichael, kept me informed every step of the way. This process does take 3 weeks, which I was informed before the start. Ran into a couple extra issues so you may need to plan a bit extra $$. Thank you OC Pools for making my pool gorgeous now! Marie

Called and left a voicemail. No call back so called again the next afternoon and was told they…read moredon't service Westminster. Their website says they work "throughout all of orange county and the surrounding areas." Guess not. Also - wish they had called me back and told me that. Please update your website. Update from 2 to 4 stars. Michael called me right away after my review and apologized for not getting back to me earlier. Said that he appreciated that I bought to his attention that the service area isn't clear on his website. Gave me some good advice about looking for companies in my area. Seemed genuine and honest. Give them a try if you're in their area.