I had 38k worth of equipment installed on 10/22/25 by Thayer Air-conditioning, since the new…read moreequipment was turned on, my home has been subjected to outrageously high/unhealthy levels of humidity (Digital Readout from home monitors). This complaint by me was met with counter accusations, excuses and name calling by the owner none the less, neglecting the fact I have electronic readouts showing the new system and its effect on my entire home. Two months into dealing with this Thayer's reluctant answer was to install (for free/an admission of guilt) a dehumidifier, in turn this now runs all the time is vibrating the home. In addition to the humidity problem, they also installed a home air purification kit (2), these were installed incorrect according the manufactures specifications, they argued this point, stating the Germicidal U/V lights would not effect plastics within the air handler/furnace, ignoring the install specs stating "do not expose plastics, non UV rated to this UV light" placing blame on the air handler/furnace manufacturer "all plastics inside are UV rated", "that's what we were told" was Thayers response. The plastics inside, some no more than 2 inches away all showed signs of deterioration including actual bubbles/flaking/burnt marking on plastic within Line of sight of UV light bulb. I immediately brought this to Thayers attention and there's has been NO action (besides opening up units to verify my finds) or responses on their part, but like the humidity problem, I will take action including this submittal and other reviewing websites as well communication with the manufactures of the equipment they are installing incorrect, until there is resolve. Thayers response is admission to their lack of knowledge in their trade. Please protect your family and your home buy a Home air quality meter. There are many, here is the one that informed me of adverse conditions that Thayer air conditioning cause in my home. https://www.getawair.com ' products ' element

If you had asked me about 6 months ago, I would have given Thayer AC 5 stars. They came out when I…read moreneeded them the first time. They replaced our whole AC unit a couple of years ago and their work and customer service was great, until their last maintenance visit. The technician told me the drain line was clogged and that they could fix it. I watched the technician very sneakily pull out a spray and spray it into the line. That's all he did. He charged us $150 for it. Everywhere I've looked, drain line cleaner sprays cost max, $35 per bottle. Never letting them clean my drain line again. Thanks. I'll do it myself.

As owner explained, Tri County charges per trip whether they fix it or not! Spent $300, still not…read morefixed, they want to charge me again for another guess.

I have a Carrier Infinity 2 stage AC. It was installed by Air Rescue in Marion. When it quit…read moreworking Air Rescue charged me $1244.00 to replace a computer board, which didn't fix it. We were then given the run around and were told to buy a new one for $22,000 for the one I have or $18,000 for a York. I have never had issues with this AC. We called Tri-County and they sent Steve who is their most experienced and is 73 and works part-time. He put a new capacitor and took a breaker out that was fixing to cause a fire one day. Only $201.85 and the problem was solved. I highly recommend this company and will call them again.

Reliable and quality. He is an outstanding, honest and reliable. He always assesses the situation…read moreand makes himself available according to the severity and always has gone over and beyond in customer service.

Our AC unit stopped working and we have been in this long heat wave. I was worried that they would…read morebe too busy to come assess the problem but Jon came out that same afternoon. Initially, it was definitely the sensor not working, which would inform whether the board worked or not. He had a really hard time finding the right sensor - everywhere was out - but he persisted and found one in San Marcos, which he drove to pick up. Once installed, he realized it was also the board. It was after 5 pm at this time and suppliers were closing so the board didn't get replaced that night. The next morning, he was able to find a board in San Antonio, drove to get it and had it installed before 1pm. We were back in action with the house cooling down by 1:30/2 pm. The new board actually came with a sensor so, instead of charging me for the first one he secured, he returned it and saved us almost $300. They were fast to react, persistent in trying to find the parts, very professional and friendly, reasonable cost, and for sure hard working. I highly recommend Miculka mechanical and they are now my official go-to AC company!

Outstanding Service and Responsive Team…read more I recently called Climate Express in New Braunfels to schedule routine HVAC maintenance and, once again, was thoroughly impressed with their professionalism and customer care. Angel, the technician, arrived early for the appointment. He was clean, presentable, and very courteous. During the maintenance visit, he performed a diagnostic test and identified a potential issue. He explained the situation clearly and walked me through two possible solutions. Everything was handled professionally, and he completed the service and left. However, shortly after he left, I noticed the outside unit was running, but the indoor blower wasn't turning on. The temperature inside began to climb--it reached 81° while it was 95° outside. I immediately contacted both Angel and the Climate Express office to report that the AC was no longer cooling as it had prior to the service. I spoke with Jen and Bob, the owners, who were both extremely understanding and responsive. They reassured me that Angel would return as soon as he finished his current job. Sure enough, less than 30 minutes later, Angel arrived at my home--with Bob meeting him at the driveway. Together, they quickly identified the issue, resolved it, and got the system cooling again right away. This was my second time using Climate Express, and both experiences have been excellent. The first time, technician Dan helped us and was just as professional and knowledgeable. The consistency of service speaks volumes about how well this company is run. I even cast my vote for them as Best in New Braunfels--they've absolutely earned it. Highly recommend this company--they're honest, responsive, and genuinely care about their customers.

I used climate express through my management company. They overcharged me, disconnected wires, and…read moreinstalled the wrong type of thermostat. I had to call a friend of mine who is certified as well. He reconnected the wire they disconnected and hid. He also checked all the pressures and everything! Nothing was wrong with my system at all! DONT RECOMMEND THIS COMPANY UNLESS YOU WANT TO GET RIPPED OFF!

Replacing an AC system is a major purchase. You should always get a 2nd opinion, it may save you…read morethousands of dollars. It saved my family $9,000. Read all the reviews and you may see a pattern.........unfortunately you can't give less than one star

We have spent thousands, over three years, on two HVACs that were under warranty when we bought the…read morehouse. They've have to install expensive items because something either "failed" or "wasn't available as a part". Every single time they've come out for the newly installed attic unit, it works for a few hours or a day and then breaks down again. ONCE AGAIN it's blowing cold air instead of hot, as we are headed into a freeze, after blowing hot when it was 90. Absolutely the most unreliable service I've ever experienced. (The business was instructed how to find us. Adding this for the business' comment.)

Dustin and Dennis did an outstanding job repairing my AC unit. My previous AC repairman (who was…read morethe person who installed the unit) told me I needed more refrigerant added to my less than a month old AC unit which had stopped working. Dustin and Dennis determined the problem was actually a loose breaker wire. From time of arrival to job completed was about 30 minutes. The price for the service was more than reasonable. I highly recommend Shuping's Heating and Air.

These gentlemen were outstanding! A/C needed a new motor for indoor unit and these guys were my 2nd…read moreopinion. They completed the repair efficiently and for a more reasonable price. Highly recommend!

They put in my Carrier ac new and now they don't have a clue how to fix it. They told me to buy…read moreanother one like I have for $22,000 or spend $18,000 for a new York ac. I find it hard to believe that I need a whole new central ac when this one has never had any problems. I always had a high rating for them, until now. We have someone else coming to look at it. Update: Tri-County came and put a new capacitor in. Simple repair $200. So why did this company want me to put in a new $22,000 AC? Rip-off don't use them!

These guys work on a contract for our HVAC system- they come out periodically and check out the…read morelevels of refrigerant, cooling levels, ensures that the thermostat is working properly, and do some light maintenance. Their prices seem to be fair. I like the fact that they're punctual, and do a good job communicating what needs to be done, and when they're going to be able to do it. They haven't ever proposed anything wild or unnecessary, and all their work seems to be reasonable. Things are going well with Air Rescue, and we'll continue to do business with them!

I hired them for testing my home plumbing system, the owner Jacob is great, a knowledgeable…read moreprofessional with 25 years of experience, and he really cares about solving the problem. 10/10 experience, highly recommend

I have to say a HUGE thank you to Fast Flow Plumbing and sorry for my idiot home builder that made…read morewhat should have been a simple job - an almost 5 hour process! We had a leak in our bath faucet that would not stop running and water was pooling on the bath edge . With it getting worse and an ice storm on the way, we knew we needed to get it addressed so they were able to come out same day only to discover that the builder had left no access point to the faucets so only way in was through the cupboard wall in front of the bath and the faucet was grouted or stuccoed in place!! The pieces needed to be replaced only there was little inventory anywhere - they found an almost identical set and made a dash out to get it before the store closed - and were able to get it all repaired. We also had a leak in our shower wall and they used a camera to assure us it was dry behind the shower and we had a small grout leak so at least that was one less project. Anthony and Josh were so nice, so helpful and so patient with our crazy bathroom set up! I highly recommend their work !!