Took in my clients truck couple of times and they got the job done. Front service was friendly. Ran…read moreinto Chris he was very nice and explained everything to us.

I wish I would have taken my truck to Jay Walton right after the accident in Jan 2024, but I took…read moreit two other places that tried to rip me off and had the worst experience of my life! They and the other driver's insurance company totaled my truck and even tried to convince me that my truck's frame was bent! And after 7 months dealing with those 2 other companies and giving them almost $10,000 my truck still wasn't fixed! A co-worker told me about Jay Walton and promised me they would take care of me and my truck.....and Jay Walton to the rescue! Even though they were given a truck that was missing the entire front end, they were brave and knowledgeable to take on the challenge! Not only did Jay Walton do the diagnostics to discover if my truck's frame was bent, they proved it was not! And they never tried to take advantage of me or be dishonest. Ryan kept in touch with me with updates and was always quick to find out answers and address any issues that came up. Best of all, Jay Walton had my truck completely repaired in 2 months! And my truck looked better than it did before the accident! I can't thank them enough for turning a horrible nightmare into a positive experience with a very happy ending!!!

I stopped in to see if they could do a brake job on my car, I was hearing metal on metal. He asked…read moreif I could leave it and I did. Got a call an hour later with a very reasonable estimate. He said the front brakes needed rotors and pads but the back brakes were ok. They got me in and out in four hours, great job on the estimate to the penny. He could have easily up charged me for back brakes but was very honest. I fully recommend this business to anyone and everyone.

Brakes were grinding coming in from Colorado on my way to Texas. I called them at approximately…read more3:00pm on a Saturday. Corey was very reasonable with expectations and told me I may have to wait until Monday, which means hotel and the waiting. I told him I would like to not do that and if he could just at least tell me if it's safe to drive. Corey not only squeezed me in, but was able to diagnose the problem, fix my brakes, and get me driving away at 5:30! He was a top guy. Sitting there for a few hours also gave me a chance to see him interact with other customers and he was nothing but extremely kind and professional. Going above and beyond.

JJ's is an old school garage. They treat people with honesty and aren't out to steal from you like…read moreso many businesses. They do excellent work. They are fast and they do not lie. Good advice at a fair price. Don't waste your time with the fly by night franchises. Tires, brakes, maintenance. Go to JJ's. Get it done right.

Called to ask about getting front brakes done and was quoted $1500. Its a scam and they want you to…read moreleave it for days. Thats why lots of cars in their lot.

I went in for a coolant flush. It took over 2 hours. They never even added fluid back into the car!…read moreI noticed because it smelled like my engine was burning up when I got home. They also never closed my hood before giving me back the vehicle. WTF? I've been using Jiffy Lube for years. Never again!!!

extremely over prized worst customer service…read moreunprofessional employees extremely long wait will never go back there again

Fantastic service from Wheel Align it, every time. Just took my daughter's '02 Saturn in, and then…read moredrove it to Mississippi. It drove like a dream. They are always honest with me and the prices are very fair.

Hello, I recently stopped by Wheel Align It II. My father recently passed, and I was gifted his…read more2003 GMC truck. This truck means the world to me. I'm very picky about finding trust. I stopped by and was greeted with great business attitudes. I explained my wants and concerns about my father's truck. Bo and Joanne picked up on the importance of my wants and concerns. A day later, they called me in. They had my truck on the lift, and the mechanic, Bo Jr., walked me under the vehicle and had me touch and wiggle the front end. I agreed on the work and asked if Bo would put new rims and tires of his choice. I got a call 2 days later, and my truck looked great! Priced right! Good quality work, and the whole staff was very friendly! Thank you, Bo, Joanne, and crew! Another 5-star happy customer, and I will be back.

Predatory upsell at Signal Ave location: Refused single spark plug fix on my stranded 19-year-old…read moredaughter's car Review (1-star): This is a serious warning for parents, students, and anyone driving in/around Albuquerque--especially near UNM or the northeast heights area. My 19-year-old daughter was on her way from Farmington to the University of New Mexico when her check-engine light began flashing early one morning. She pulled over safely about 30 miles from campus--alone, scared, and hours from home. I called Brown's Automotive Experts and spoke with a man named Chris (at the 6401 Signal Ave NE / Far Northeast Heights location). Chris mentioned he has four daughters of his own and assured me he would "take care of her." That reassurance meant a lot in the moment. He called back with the diagnosis: one cracked spark plug causing the misfire. He then immediately recommended replacing all spark plugs plus a fuel-injection service--totaling $1,800. I asked for the price to replace just the spark plugs; he quoted $1,300. I explained we couldn't afford that and requested they replace only the one cracked plug so she could safely reach school and we could plan the rest later. Chris refused. The shop would not do a single spark-plug replacement. It was pay $1,300 for the full set or just the diagnostic fee--and they'd send her back on the road with the flashing light and misfire still active. They were ready to release a teenage driver with a known engine issue rather than perform the minimal, diagnosed repair. This felt like blatant upselling that took advantage of her vulnerability and my concern as a parent 150+ miles away. I've never posted a review this strongly, but I won't stay silent when a business exploits a young woman's roadside emergency to push unnecessary $1,300-$1,800 services. If you have college kids, teenage drivers, or travel through Albuquerque's northeast side, avoid Brown's Automotive Experts - Far Northeast Heights (6401 Signal Ave NE). Choose a shop that does honest, needed repairs without holding safety hostage. Brown's Automotive Experts - Far Northeast Heights 6401 Signal Ave NE, Albuquerque, NM 87113 Phone: (505) 857-0868 You've lost any future business from our family--and I hope others see this before they're in a similar spot.

took my 2003 ford ranger 4x4 in to re due all underneath of truck. that was making squeaking noise…read morefrom front back of truck. was in 3 days got call saying say done. All work was done timely at good price. cant forget the shuttle service from shop to house.

Great service from VIC and crew. Rated a 6 on a scale of 1- 5…read more Worked me in so that I could avoid a crisis. They know what they are doing and care about the problems of their customers. Highly recommend.

Do not take any of your vehicles to this auto shop..They are liars and thieves..NORTHSIDE AUTO…read moreREPAIR tried to tell me that my pickup truck needed an oil pump costing in repairs of about $13,000.The actual problem was a simple fuel delivery issue and sensor to the fuel system..The cost for the repar was less than $800.00 for pa and labor.

Found Larry's Service Center on google map when my Odyssey's battery and charging system light came…read moreon during my road trip to New Mexico. Saw some good reviews online and thought i would swing by Larry's Service Center first after making a few phone calls to check around the auto shops in town the next morning. When I first passed by the shop, I completely missed it as it is not conspicuous. All garages were closed with only a small "open" sign tucked between the windows. I had to make a U-turn and pulled up the back of the building, yet don't see any open garages. I pulled up the side of the building and walked in the door and was stumped for a moment when greeted by an elderly couple and a child. I thought I was in the wrong shop until I met Alfred in the adjacent service area. After talking to Alfred about the problem, he checked the battery's voltage and did an OBD scan. The battery is ok, and the OBD codes narrow the issue to the alternator. Alfred gave me the costs to replace the alternator, new and remanufactured. I was skeptical at first and asked Alfred to check the connections since I just had the drive belt removed for oil pump leak service before the road trip. I was concerned that the previous mechanic may not have reconnected properly. Alfred checked and didn't see any issue with the connections. Not wanting to risk another 1,500 miles around NM and back to CA, I went with the new alternator, but the new alternator turned out to be defective after installation and had to be swapped out with a remanufactured one, which was the only option at that time. I waited in the shop for both the alternator replacements, which were done swiftly. Alfred charged me for the remanufactured alternator cost and the labor is reasonable. Coming from California, I am pleasantly surprised to find such a family-oriented, personable auto shop in Bernalillo. Alfred took the time to look at my vehicle and accommodated me between several cars that he was working on to get me back on the road right before Christmas. I am glad I didn't judge the shop by the outward look, the inside is packed with over half a century of auto repair experience and as much sophisticated tools as the love of the family working together to serve the Bernalillo area. I made my way to White Sand and Carlsbad and back in California without a hitch after the repair thanks to Alfred.

I do not trust many auto shops due to being an uneducated female when it comes to vehicles that has…read morebeen screwed over many times in the past. HOWEVER, Larrys goes above and beyond! I had enough trust in him/them that I called for advice from miles and miles away just to get their opinion. They give fair prices and honest advice, which is very rare in the auto service industry in my opinion. I travel for work and only was in the area for a short time, but if I ever come back, Larrys is where I will take my vehicle needs again and would if I lived there. Thank you so much Alfred and crew.