Updating my review because I had another great experience with Pat! This time it was a leaking…read morefaucet on a Sunday night. I messaged and got a quick response asking me to give him a call. Within a minute, he walked me through the fix over the phone--problem solved. I'm so appreciative that he consistently puts customer service first and takes the time to help without immediately jumping to a service call. Truly above and beyond! Original review: I messaged Drain-EEZ Plumbing about my broken disposal on a Sunday morning, hoping they could provide a quote for the fix. Instead, I got a prompt reply from Pat offering to first try to help me over the phone. I gave him a call and he walked me through what he correctly expected to be a quick fix I could do on my own. He saved me the cost of a visit and taught me a new skill - can't thank him enough for the great customer service!

Talked with Pat about a leaking toilet. He came on time and tried to fix the leak but the bolts…read morewere too rusted on a toilet that was over 25 years old. He suggested replacing the old toilet. He did an excellent job putting in the new unit. He gave me some information about another problem that I was having about an outside faucet. He said it would be too expensive to replace and I do not need it since there is another faucet outside. Highly recommend this company.

I emailed Mike about a leaky Spigot, sent a couple pictures and a video, Mike responded promptly…read morewith a quote of $450 which included a new spigot. We arranged a date a week later where Mike arrived as scheduled. Mike took one look at the spigot, and immediately knew what the issue was, had it repaired in 5 minutes. He did not charge me a cent, so kind & honest. In the future he recommended I Facetime him for any DIY. Mike is a down to earth, kind, talented plumber who I will always use for any plumbing issues in my home. Highly recommend, this is an honest contractor!

Long overdue review. Mike came by and fixed a cracked pipe leading to an outdoor faucet. He was…read morehonest and efficient. He's knowledgeable and trustworthy. I highly recommend him!

We had an urgent plumbing issue affecting two units in one of our apartment buildings, and Rocket…read morePlumbing was amazing from start to finish. They arranged a same-day inspection and moved appointments around to complete the repair the very next day. Kurt and Antonio were professional, knowledgeable and thorough. They clearly explained the problem, completed the work efficiently and restored proper drainage to both units. Vickie and the office team were also extremely helpful and responsive throughout the entire process. We own and manage multiple properties, and after this experience, we will gladly use Rocket Plumbing again and add them to our preferred vendor list. Highly recommended!

On Monday night we saw that we back up in our basement…read more Called Rocket Plumbing promptly at 7:00 AM on Tuesday Scheduled a plumber between 1 PM and 5 PM on Tuesday Called to check-in at 3:45 PM on Tuesday and was told they were on their way. At 5:15 PM I called and got their after hours service. They messaged the plumber and I still have yet to hear back. I'm writing this at 5:50 PM on Tuesday. Nothing from Rocket Plumbing. This is a truly despicable way to treat somebody that relied on you. I will tell everybody I know to avoid this company. A shameful, shameful business. It is not unreasonable that they couldn't make it, it is unreasonable that they continue to lie and never showed.

Professional, friendly and prompt. I have known the owners for years and have yet to be…read moredisappointed with their work. They will go the extra mile to get the job done.

Very professional and fair reasonable price for services done which includes replacement and…read moreinstallation of a new sewage pump. Would highly recommend them anytime.

I was totally happy with the service provided and paid the bill. However there was a correction he…read moreagreed to make but sadly, after being paid, became too busy to do so.

I needed a plumber to assist on a small project for my company and this plumber came through when…read moreno one else would. I called 3 plumbers before Juliano Cupello Plumbing. I could have saved myself time and aggravation had I known about him first! Both responsive and quick to get the job done, I will use this plumber EVERY SINGLE TIME moving forward!

Lightning quick response to my yelp request. Thomas and Gil were at my house within hours…read more Thoroughly explained the issue and presented me with options. No pressure to do anything. Then completed the requested service quickly. I will use them again.

We had an emergency sewer issue and called Chicago Sewer and Drain Professionals, and they did a…read moregreat job from start to finish. They were professional, responsive, and explained everything clearly before getting started. They repaired the damaged section of the soil stack and also hydro-jetted and rodded the main sewer line to remove roots and debris. The crew worked efficiently and made sure the area was properly backfilled and the concrete was restored when they were finished. They also cleaned up and hauled away all of the debris, which we really appreciated. Given that this was an emergency involving my elderly mother, their professionalism and quick response meant a lot to us. I would definitely recommend Chicago Sewer and Drain Professionals to anyone in need of quality sewer repair work.

Jimmy and the rest of the team were great! I interacted with 3 members of the team and all were…read morekind, courteous and professional. My experience with them started off as a non-emergency consultation. Enrique came out right on schedule, we walked thru the issues, and I got a text with the official estimate. He was very clear about what needed to be done and how. He didn't try to scare me into a remodel (yes someone else tried that). I also got estimates from 2 others, but SR was the best. Their estimate wa comfortably within my budget. NOTHING WAS LEAKING AT THAT TIME so I planned to schedule work early January. Then I came home to leaking ceiling. Since they're available 24/7, i called their office. Maria was able to schedule Jimmy to come out within a couple hours. He made sure the pipes were OK, then found the bad seal on my tub. Four hours after coming home my ceiling was no longer leaking, my tub was sealed, and we had plans to fix the rest before the end of the week. Finally, the day of the planned project arrived. Jimmy came out early because I had an afternoon commitment. Everything went exactly as he said it would. Time and cost matched my estimate/ consultation EXACTLY. (Luckily no surprises midway thru the project). He wrapped up, checked his work, and cleaned up. Will 100% be saving this business to my favorites.

We had a plumbing emergency on a Saturday where we had to have our water shut off when we were…read morehosting a party later that night. I called around and superior rooting was the only one who could come same day. What a relief! Other companies claim to have emergency services but didn't have availability until Monday, not an option for many plumbing issues!

The plumber came for the service call. He told me he needs to get the parts for the faucet.He…read morenever came back. I called the office twice, still no response from the plumber . He is ignoring. To ne horrible service

Jerry and Joe were wonderful! They knew exactly what to fix. They were efficient, knowledgeable and…read morehonest. I have delt with many plumbers in my life and I definitely recommend Arrow Plumbing. Finally, I found an honest reputable company.