Jeremy helped with several IT tasks for our small business. He solved the problem promptly and…read moreefficiently. I am very satisfied with his expertise and ability to help with emergencies, and I have no hesitation in reaching out again for future IT support. Fair pricing for valuable work.

David is amazing. He's quick to respond, and knows his stuff. He has helped me in many ways, from…read morebuying a new computer to fixing a printer driver issue that had me flummoxed. Highly recommended.

Let's start with a few facts: I am moving overseas in two weeks. that means LOTS of important work…read morewith finances, wills, etc, all having to be done on line. All I have is my laptop, a brand-new Lenovo. Yesterday I put the top down on the laptop, and left for a day in Portland. When I got home, my laptop refused to connect to the Internet. I launched into all the obvious troubleshooting: the modem, even connecting a hard line to my laptop. It's almost 5:30 on a Friday, mind you, and I'm going to be without a computer for...how long? Affordable Computers was six minutes from my house. I called, they said get it here, we'll do all we can and even take it to another shop if we can't fix it by eight. I broke a speed record delivering it to the shop, where their charming yellow lab handed me the Frisbee as the shop took my computer. They said no matter what, it's $199, the emergency rate- believe me I was HAPPY if only they could fix the problem. Barely an hour later, I get the call. Come on down, we're all done. Turns out that there was some crap Windows app (of course there was), the RealTek card needed to be replaced with an Intel card, and by the way, your VPN was on. And by the way, we're giving you the card, and on top of that, a replacement HP cord for an ancient laptop that I had to drag out of storage just in case only to find out that it had broken. So now I am back to having two working laptops, albeit I now have to re-tape that storage box. Who cares, right? Jess is that kind of kindhearted super pro tech who understands that when a customer walks in with their face looking like a dead fish and an emergency on her hands, you swoop in with your cape and get the job done. There's no guarantee, not really, that everyone's problem can be fixed that fast but here's my bottom line: computer pros know better than all of us what the typical issues are, especially with new laptops and gear that is loaded with crap that causes all kinds of problems. They can cut through to more efficient troubleshooting and figure out your issue. When you have an emergency at 5:30 pm when everyone else is closing up shop, and you can bring your gear in and get greeted by a very happy dog and people who know what they're doing and who are dedicated to getting your problem fixed because they get the urgency, you share the good news. Affordable had been referred to me by a friend year ago, and this was the first time I really needed them. My tech expert up in Portland, who was helping me troubleshoot from his drive home and who was completely at his wits' end, said TELL ME WHO THEY ARE, because he's got friends in Eugene who need a trusted resource. This is a trusted resource. Jess made sure I knew how to get logged back in now that I had a new Intel card, and I'm back in business. I have had to deal with Geek Squad and plenty of other folks over the years often to very questionable outcomes. As a journalist, I am done without a working laptop. Affordable understood my issue, and handed me back my laptop in much better shape than when I turned it in. I can't give anyone a more heartfelt set of five-star kudos than this. And please give the dog an extra scritch for being such a great greeter. Just for the record: NONE of this is AI-generated. Real person, real review.

Fantastic service & team! We had a last minute repair drop off Friday evening, expecting turnaround…read moreto be the following week. On our way home we received a call saying it was fixed. Honest affordable pricing, great service, quick turnaround =10/10

Excellent service! Matt diagnosed and fixed my computer quickly and kept me informed throughout the…read moreprocess. Fair pricing and great customer service. Highly recommend!

Mike did a great job at a very reasonable rate and I couldn't be happier with the service and his…read moreproactive communication!

I called Eugene Computers yesterday, because both my DVD/CD Rom drives suddenly stopped functioning…read morea couple weeks ago, causing me a lot of stress. Specifically I was trying to burn a few CD's for my American mom, and the burns failed, so now I have a bunch of coasters! Mom thinks the software had some kind of encryption parameter switched on, or perhaps the music I have is copyright-protected with a DRM, but I told her that it's actually a hardware failure! When I called, Mike answered the phone, and he seems like quite a sweet guy! I explained my situation to him, and he informed me of the possibility that I may need new DVD/CD Rom drives. He says that when it comes to reading and writing CD's and DVD's, drives and burners can fail after a short amount of time, as these machines aren't built to last like they used to be! Fast forward to this afternoon. I went to Eugene Computers with my provider, Karry, and they actually had the right kind of DVD/CD Rom drives for me! And better yet, they let me recycle the old ones that I brought in! I brought the new ones home, and by the way they're brand new and sealed, for which I paid $37.00 a piece (not a bad price at all!), and when I opened them up and plugged them into my machines, they actually work wonders! I recommend Eugene Computers to anyone who needs new replacement parts and even computer repairs. You guys are the best! You deserve 1,000,000,000,000,000,000,000,000,000,000,000 stars from me!

This gentleman was very kind and helpful and has great customer service. He was patient and walked…read moreme through what I could do with my options and then referred me to a local company that had a better solution. Customer service like this it still is very hard to find

Fabio, you're a laptop whiz…read more He did a great job fixing my laptop screen, and for an awesome price too. My dog broke my laptop screen in the middle of studying for my finals, and he fixed it within the week. What a king. The display looks brand new, and no glitches. Top notch work, and I would HIGHLY recommend this business to anyone and everyone.

I can't say enough good things about my experience with Timothy at Hwy 99…read more My first experience was that he answered the phone even though he was closed. (I couldn't even get others to answer the phone when they were open or take the time to answer a few questions to help me in a bind.) He then helped me pick out a Dell laptop that met my needs when my old one crashed. He got nothing for that service. I paid him an incredibly reasonable amount to transfer my data from my old laptop to the new one, which I had sent directly to him. The new computer arrived damaged. Luckily, I paid for the highest support from Dell. Timothy arranged everything, spending cumulatively at least an hour to get through Dell support to get the tech there to repair it. I didn't have to do anything but put in the initial service request. While he was at it, he fixed my tablet that died on the same day as my laptop. (Ya, not a great day.) Upon putting my old laptop back together, he somehow managed to get it running again! He replaced the HD and card, replaced the battery, picking the best one available for the best price, fixed the heat sync, loaded it with Windows 10, got it ready for me as a backup, took my old drives and put them in cases for me to use as a backup from my new computer! I wouldn't have even thought to do that! He did all this for less than the price of a cheap piece of crap computer from a big box store. I have friends who have bought computers and spent the same as I did from Best Buy, who have had nothing but problems and BS trying to get them repaired. DON'T DO IT! Do what I did. Reach out to Timothy for all your computer needs. And, I found out he does IT support remotely! I'm sold! Oh, and if you are into gaming, he showed off his killer gaming system he set up. So, check him out for custom systems. He knows his stuff! If I could give a 10, I'd give a 10.

Great job Tim!! You fixed my laptop in record time and at a great rate. I'll be sure to use your…read moreservices and recommend your services to everyone I know! Trustworthy and amazing skilled techs! Thank you Thank you

Definitely recommend! My computer was showing low disc space which caused other issues. Erik came…read moreto our house and got it working, it took longer because my Costco Dell computer wasn't cooperating at times! Erik stayed and got it cleaned up and ready to use. I really appreciated his help, we'll be calling again next time! Thank you Erik!

If I could give Eric more stars I would! I have always relied on Geek Squad for my IT needs. After…read morehaving two computers crash in a matter of months, I was desperate for someone knowledgeable and available to answer my ongoing questions. I found Ask Eric online, he was quick to respond, meet, and save my computer and work week. He was attentive and clearly cared. I would absolutely recommend Eric for any IT needs big or small.

They were very professional and informative in assisting me w the issues at hand. The job was done…read morein a efficient time which helped me w my own time lines needed!!! I would go back to them w out hesitation and also recommend them too!!! Thank you very much!!!

Top notch! Quick and willing to help no matter what the issue is. Thanks for being so great with…read moreall our technical computer needs! You make it look too easy.