Lil John is the reason I keep coming back…read more I've been to this Cycle Gear location multiple times now, and every single visit Lil John has gone above and beyond. Whether I was shopping for gear, trying to figure out fitment on something specific, or just had a question, he always took the time to actually help, no rush, no upsell pressure, just genuine knowledge and good energy. As someone who rides a sport bike and takes gear seriously, it means a lot to have someone on the floor who actually knows what they're talking about. lil John gets it. He's the kind of employee who makes a big-box store feel like a local shop. The store itself is well-stocked, clean, and has a solid selection of helmets, jackets, and accessories. But honestly? lil John is dope af.

Needed help finding the right helmet as a beginner rider and was assisted by a very kind young…read morewoman named Hailey. She was very friendly, patient, understanding, and attentive. When I was trying on helmets she showed me how to properly put them on and adjust to fit snug. I'm very pleased with my experience with her, allowed the process to go smoothly and made me feel confident in my purchase. Would definitely come back for her help again. Thank you Hailey!

I've been here a few times for accessories and have always had a great experience. They have good…read moreprices on gear and service is always good. Recommended!

Sold my motorcycle through their consignment services and just got the check today. I'm in a tough…read morespot financially so this is a lifesaver. Thanks so much Doug and Gregg !!

Great experience overall from start to finish. The entire team, from sales to the parts department…read morewas knowledgeable, professional, and easy to work with. Greg made the process smooth and straightforward, and Michael in the parts department were so helpful and on point. Everyone was friendly, efficient, and clearly knew what they were doing. Definitely a 5-star experience. Highly recommend.

I've always had excellent experiences with these guys. I've bought two motorcycles from them now,…read moreand the service and attention has always been top notch. Everyone, from the sales to service and parts, has always been super friendly and helpful. Their service department can get pretty busy, so it can be hard to get them on the phone, but they're usually pretty good about getting back to you with any question or concern you have. Gotta give props to Brody during my last visit. Super friendly and very attentive. Managed to turn a random question into a sale by taking the extra time to look into a specific bike I was curious about, and helping me secure it as soon as we knew it was going to be available in the future. It's very unlikely I would have bought anything at all, if he hadn't taken the extra time to do that. Good looking out man, super happy with the new bike.

Great experience. They helped customize my 48 sportster to better fit my riding style. Dropped off…read morethe bike to Mike, told him I wanted to sit upright instead of the stock leaned forward riding position. He had me jump on my bike, he estimated 6.5in pull back risers with high bend bars. Roger called me to confirm color of parts and additional info. Couldn't have been more excited to get my bike back and ride. They did an amazing job, kept me in the loop and customized my bike to how I wanted. Highly recommend these guys. Very professional and knowledgeable about their jobs. Thanks y'all.

I've had them service both of bikes and they always do a great job and get them back to me asap !read more

I came in here to get emissions stickers put on my motorcycle. This can only be done at Husqvarna…read moredealers. There are not that many husky dealers in the bay area so I'm fortunate they are near me in the south bay. I worked with TJ and it was super smooth to get this all done. he took photos of my bike and proceeed to create a ticket with husqvarna USA. exactly one week later I got a phone call to come in. He was kind to put the stickers on my bike in the proper locations. The thing to note here is that this is a service where they don't make money from, but simply to help out motorcyclists. I appreciate their efforts!

As a habitual motorcycle buyer and lifelong deal seeker, my current search for a new bike led me to…read moreThe Motor Cafe in Campbell. One of the salesmen, Dalton, answered all my messages, inquiries, and issues with professionalism and respect. Dalton helped over the course of a few days and made my shopping experience very positive overall. Zero time wasted - open and honest communication. 5 star service from sales - specifically Dalton.

Went to Nichols Sport Bike Shop to fix a stripped drain plug and oil changed on my motorcycle…read more(recently bought out of state). William tried his best to remove it but unfortunately couldn't get it out. I really appreciated the effort - he took his time and didn't rush. Super friendly and easy to talk to. Overall, still a good experience. Service prices are reasonable. I'll definitely come back for future service.

Great service, ahead of time from when promised. Fixed my rare bike when no one else would.read more

The only close by HD is in San Jose. I refuse to go to Oakland ( hinkey location ). I was greeted…read moreby some pretty nice people , easy access, plenty of parking, right off 280hwy , pleasant drive. The store is nicely lit lots of room to check out some killer motorcycles. I came for an oil gage & was shown a verity of different types ( after market ) all reasonable prices. I had a pleasant experience & visit.

I don't know if this will make matters worse or not but man do the guys over at the parts counter…read morecome off as super unfriendly. It got to a point where I got used to it since I frequently stop by for parts when I'm working on my bike or someone's bike. 2 stars cause again I generally get my parts here and they generally have a good stock but lighten up guys haha

Staff was super nice from the moment I walked in, they even offered complimentary drinks while I…read morewaited. Service was straight to the point, honest, and efficient with no wasting time. Definitely recommend if you want a chill shop that actually takes care of riders.

I can't recommend this shop enough. I called last minute right before closing, hoping to get a tire…read moremounted, and Billy went above and beyond to accommodate me without an appointment. I dropped the bike off, and he handled it incredibly fast. Not only was the turnaround impressive, but the price was great easily the most affordable in the area compared to other shops I've checked out.

This place used to be great when the original owner was around. I came back here a couple years ago…read moreto get my Multistrada forks rebuilt because they were leaking, and the forks ended up leaking again only a couple months later. I went to the dealership to get it looked at, and they said Evolution didn't change the bushings, and photographed damage to the coating on the fork tubes where they go inside the legs. Now the forks start leaking every couple thousand miles. I can't prove this damage happened because of Evolution, but the dealer realized he should take a picture of the fork tube, and Evolution's mechanics or technicians apparently didn't. Either way, it's not worth bringing a bike here again.

Had so much fun and staff is amazing! Will for survey be back. Shout out to aries!.......read more