Precise and professional. they were able to resolve my plumbing issues and advise me of multiple…read moreoptions to fit all my concerns. I would recommend them wholeheartedly! They were even willing to discuss future renovation plans while solving my immediate issues.

So I have had a year with plumbers and plumbing issues, it seems like…read more Nothing major, but what were two minor issues resulted in asking for follow-up from another plumber who did a little work; while that plumber was friendly and made extra stops free of charge to follow up on his work, the issues were never really fully resolved. Another issue came up (minor, but necessary) so we looked around for a different plumber in our area. Found "Above the Rest" via Google and called, booked an appointment. They did a full inspection and diagnosed our issues, eased our worries on some other issues, and we called them back to install a sink which they did shortly after in less than an hour. They also took care of our other issues. Friendly, fast, efficient, and fairly priced. Would recommend to others.

Updated after the Nashville Ice Storm of 2026. I had a plumbing crisis in the middle of the storm,…read moreand Chase took care of the issue promptly, with the utmost professionalism and care. Thank you, Lee Company! You made a bad situation so much better!!

Lee Company advertises "straightforward pricing" and "no surprise fees," which implies customers…read moreshould receive clear, upfront estimates. When a long‑time customer only learns about a substantial diagnostic fee after the technician arrives, that's a breakdown in communication and not consistent with those promises. It's reasonable to expect to be told the full structure (dispatch + diagnostic + separate repair quote) during scheduling so you can make an informed decision. I usually don't write reviews, but I am compelled to write this review today. I had a scheduled appointment for somebody to take a look at my home regarding electrical switches that were no longer working. The technician did show up, and I acknowledged the $79 dispatch fee. He came in and took a few pictures and then came back to me and told me I needed to pay an additional $255 for him to be able to find out what's wrong. This approach seems so absurd and ridiculous. Lee Company has never done so in all seven years that I've used them. This is the first time, and I'm very disappointed. They could've been much better in their approach. This gimmick here allows them to pad their wallets with both $79 and $255 all at once. What doesn't make sense is that after charging me this amount they would then tell me what it would cost to repair it. What if they tell me that the cost to repair it is $1000? So now I'm out $255 plus $79 if I choose not to proceed. Instead of utilizing these gimmicks, would it not just make sense for them to simply tell people when they're making the appointments that it's not just a $79 fee for dispatch, it's $79 plus $255 for them to actually look at what's going on? It is just sad and disappointing. I think you all should know before you call Lee Company for any work that this is what they are now doing. When I told the technician that I was going to write this review, he said he would just not even charge me the $79, which I don't really care about. I'm happy to pay this stupid $79, but I am so disappointed because it's a waste of my time. They could do better than that.

Courteous, professional, and easy to understand what needed to happen. Also best prices in the area.read more

I cannot recommend Prodigy highly enough!! Last week, I had a mishap with a bottle of Metamucil and…read moremy kitchen sink, and Prodigy saved the day! The entire experience was great, top to bottom. My call was answered promptly, Mark (the owner of the company) patiently heard me explain my dilemma, and without judgment told me someone would be sent out to help within an hour. Not even 40 minutes later, Mark was at my door to asses the problem with my sink and garbage disposal. He wore shoe covers in my home, and kept all work areas clean and tidy. In minutes he had the problem fully diagnosed and had it all sorted out shortly after. He also gave me some recommendations for continuing garbage disposal maintenance. In the past, I've had repairmen be rude or ridicule for mistakes I've made with appliances, and this was the exact opposite experience. Thanks, Prodigy!

I did not read the other reviews but I don't understand anyone giving Jacob less than 5 stars! I…read morewas soooo happy he was able to remove the frozen cartridge in my shower diverter valve. It was not easy as I watched. Not being able to remove it would mean taking out the wall, vanity, and possibly replacing the entire shower unit. I felt badly that he had to return a second day as he did not have the particular item I needed. I was not upset about not being able to use the water since it had been January in the middle of a shower that it wouldn't shut off. I can't begin to tell you how reasonable the price was as I don't want people to take advantage of Jacob. Rest assured, you won't get a nicer more reasonable plumber with the expertise to get the job done. He runs his business and lives his life with God on his side. Also he is a veteran. Please honor his service in the military by hiring him for all your plumbing needs. I will never bother to call anyone else but Jacob.

I had a service request made on 6/13 and during the servicing a hole was needed to be cut into my…read moreceiling to fix the issue. The tech that came out was very friendly and knowledgeable. He instructed us that we needed to get back with the company to have them get in contact with our home warranty to fix the hole. The receptionist that answered the phone was rude, unprofessional and not knowledgeable about the procedure that needed to be done with correcting and completing the services. Everytime I would call and speak with her the response would be " we finished our part, there is nothing else for us to do!" Its sad that I was at work and was listening to a coworker complain about the professionalism of the same lady just a few days ago. Phone etiquette needs to be practiced!!

They did a great job repairing my evacuated solar system for heating the pool. Always come when…read morethey say and charge a fair price. Highly recommended!!!!

From the owner: State license #68260read more

We had gotten a quote for plumbing work from a competitor, not only was it expensive but it did not…read moreinclude the full service. Benjamin Franklin gave us a quote for 75% of what their competitor did with all the work completed The technician Zachary came out and did the work well. He was kind and professional. I really appreciate him!

Jeremy Bales was fantastic. He is very kind, went above and beyond to make sure all of my questions…read morewere answered, my concerns addressed and is an overall great person. He will be the one I ask for whenever I need service or just a regular check up on all things plumbing!! Thank you Jeremy for a wonderful experience. Would recommend him A++++

If I could give 0 stars I would. This guy never showed up TWICE and will not ever give you any…read moreupdates as to what's going on. Customers are clearly not valued.

Mike was great. He fixed the problem quickly and correctly the first time. He went the extra mile…read moreand fixed two minor problems he noticed that would have been issues down the road. We will not hesitate to call him again.

Was very professional and on time and thorough. Keep in mind they don't take credit cards but…read morehighly recommend.

We've used Jack Ward on two occasions and both went swimmingly! For the latest visit, they were…read moreextremely communicative. They took down as much information as possible to understand the situation. Then the plumber called and talked through it some more. He kept us updated on his arrival. When he was working to fix the problem, he talked through what was happening and how he was going to fix it. We're about three weeks out of the issue and *knocking on wood* everything is working as expected. Overall, we were very happy with their customer service and work!