Got in ahead of appointment. Finished earlier than expected. Very friendly staff and knowledgeable.read more

I would recommend Master Car Care & Collision to anyone! Hands down I've had the best experience…read morewith them every time I've gone in for service or repair. I drive a 2018 Subaru forester with over 75,000 miles so naturally it's needing more tlc these days. My last experience with Master Care on Yale St in Houston was amazing and pain free. Joe caught some issues and was able to get me in and out in one day. He was super helpful and accommodating. The services are always at a fair price and I know I can trust them in taking good care of my car. If you go here you won't regret it. It's the only shop I'll go to worry free

Always so helpful and kind. Clean place and always steady customers. I never feel like they are…read moreupselling me or trying to pad bill.

This place is awesome, friendly and comfortable. The prices are good and decent. They tell you…read moreeverything about your vehicle. I had a wonderful experience here. I got an oil change and they checked my vehicle from top to bottom. They also show you pictures of your vehicle and give you an estimate on what work needs to be done!

Hi everyone, I apologize for the delayed update. This is a continuation of my first post...just a…read moresecond update on my journey getting my car fixed. It's been a busy month for me. My insurance took a while to send the supplement over to JJ, but once JJ Auto Body received it, they got started right away, which I really appreciate. I just wanted to keep you all informed on what's going on. JJ Auto Body has continued to impress me throughout this entire process. I've never dealt with a body shop before, so this is my first experience, and I have to say...the consistent communication and updates have been phenomenal. You all know how it is being without your car, especially in Houston...it really feels like you've lost a part of your daily life. So staying updated on the progress has been very comforting. Again, thank you to JJ Auto Body for the consistent, great service. I'll be posting the final results of my car in my next update!

I'm going to post my journey here so you all can follow my progress with JJ Body Shop. This is my…read morefirst time ever taking my car to a body shop, and after seeing the amazing reviews, I decided to trust them with my repair. For transparency, here's the timeline so far: - April 1: Dropped my car off at the shop - Received a text that my car was in the disassembly stage, and they would let me know if any hidden damage was found - April 9: Received a message that hidden damage was found and that I could reach out for more details - Rich updated me on the damages and let me know he would be sending the supplemental estimate to my insurance So far, my experience has been very good. The shop has been professional, communicative, and easy to work with. I'm hoping they hear back from my insurance soon and that the process doesn't take too long. I'll post my next update next week!

Outstanding work, and great welding. Went from Flowmaster Super 10s to Vibrant Ultraquiet…read moreResonators (Summit part #1141).

Honest and timely quality repairs at fair $$$ prices... Pleasure to work with Ruben and Uriel.read more

Service department is great My advisor Elizabeth is so…read morehelpful, recommending times, etc and makes sure the repairs are done quickly and perfectly Last visit I brought car in for ONE recall and there was another available, unknown to me and BOTH were done. Comfortable waiting room I will always buy from T V!

Solid four stars. I've been going to this location for years probably since like 1999 or 98. I…read morecan't even remember. It's been a long time. Since I've moved back to the Heights downtown area, I decided to give them another shot. So close to five stars! I utilized the valet service where they pick up my vehicle, do the oil change, they did a great job as well change the air filter, wipers, etc. that was a 5 star experience! That was an easy five star review for that service. It did an amazing job. I was out of town for three days so they picked up my vehicle. Did all the test and maintenance and everything like that and I come back on my vehicles at my valet. That was super convenient and very nice. I will always utilize that service. However, there was a bit of a scheduling issue. They forgot to pick it up Monday so I had to give him a call, but they got it taken care of that wasn't a big deal. I just kind of falls back to fundamentals if you have an appointment scheduled and sit pick the car up that way there's no confusion and I would have to call to make it happen. They brought the vehicle back and there was like oil stains on the front fender area. Typically most oil change companies cover that that way when you get the car back, it's not dirty. The problem is I just gotta wash at Mister car wash so I had to go take a bath and get it washed again. This is why I give them four stars instead of five. Other than that, it was a great experience. Customer service is great. The convenience of the valet service to pick up and drop off back at my valet. I can't tell you that right there is top-notch service. I'll give them a try again and probably change this to a five star because overall the experience was great.

Could not recommend this shop more! Was recommended this…read moreplace because another shop mis-diagnosed a muffler crack. We came in, and Ruben found out that the pipe connecting to the catalytic converter was messed up. He offered a reasonable price, fixed it in 30 minutes, and the problem was fixed! He showed us the new parts he installed, and also showed us exactly what was wrong before. He also offered a 1 year warranty. Miguel was also very nice. Another great plus is the reception area. Newly remodeled and very clean with coffee cart. You won't regret going to this place!

They have a new shop just opened today! 742 W. 18th St. Very professional and took care of my…read moreproblem immediately! I highly recommend this as your one stop muffler shop! Now called The Heights Muffler Shop! Was very impressed with services!! Great staff!

Family owned, friendly and competent. They will give you a…read moreride so you don't have to wait there, but if you do wait, they have coffee and snacks! They diagnosed my problem quickly and saved me a pile of money. I had a broken U-bolt on my drive shaft and needed new brakes and rotors. They showed me the evidence and talked to me like a knowledgeable, intelligent person. Great place, and clean.

Beyond professional service! They changed my oil and did a state inspection and the price was…read moreexactly as quoted with no unnecessary upsell. It's a lovely family business and Debra in the front office was so kind. They got my car done in the time I asked and it was a very seamless transaction. I will be trusting them with my car for other repairs as necessary.

The team were super friendly and helpful with getting my car back up and running. It only took…read moreabout 2 days, so I appreciate Ernesto and Alfredo Jr. for working on my car and being very detailed with what was wrong and explaining it to me. It was well worth the cost, and they were reasonable with the labor and service fees.

Love this place!!! Such incredible service and fairly affordable. Love the team! Always come here…read morefor my car.