I absolutely love this place! The team is fantastic and you're always in good hands! I only go to…read moreRachel for all of my beauty needs and I'm constantly getting asked where I get my lips done, etc! She's the best in the game! Luz is so kind and always takes good care of me. Customer service and attention to detail is fantastic! I love coming here and I trust them with everything. 10/10!!!!

I do not recommend this medical spa for any services. Over the last few weeks, I have watched my…read moreface go from beautiful to deformed due to improper injection techniques and not diluting my Hyperdilute Radiesse enough. The provider stated they used a 1:2 ratio in my neck when it should be 1:4, which is why I have lumps all over it. I found out just how many calcified lumps I had when I had to get a CT scan with contrast and found out the hard way they show up on a scan, unbelievable (I could have let the doctor know before they did it if I had known, but I had to get a second scan to rule anything out). My primary provider does a 1:4, and it is on almost all information that a 1:4 ratio is the way to do the treatment properly (For treating neck laxity, a higher dilution (like 1:4) is often preferred as it allows for more even distribution of the product across the area). But they did a 1:2, so I have a lumpy neck now (not very attractive). For the under-eye filler, which I was reassured Rachel knew how to perform better than anyone (her words), both eyes looked different. The right side had an odd sack of filler under the right eye, and the left side stayed bruised for a very long time and was lumpy and uneven (both sides were not only different; they made my face look horrible, and it aged me). To make matters worse, I had a Hyperdilute Radiesse treatment done under my chin; I now have a heavy pocket filled with calcium (again, because it is not being diluted enough). I gave the provider a chance to refund the under-eye filler (which I paid $900 to dissolve, which she assured me she would take care of when we met, but she did not. So, I paid $1,200 for a treatment that deformed my face and $900 to have it all dissolved so I could look normal again. This means I am $2,100 out of pocket and will need to return to my primary provider to get things looking good again, so yes, more money. Even after meeting with the owner to discuss my issues, which she apologized for and agreed that my treatments were no good, she still only provided me with the last two Hyperdilute Radiesse treatments that I never received. Still, even that was not the right amount (it should have been $1,600, not $1,500). I took time out of my day to meet with the owner on a Saturday, who took pictures of my face and wrote a note to my main provider about how to reduce the LUMPS on my neck from the improper injection technique by Rachel. It pains me to put this on a review, but I have allowed enough time to give this Medical Spa the time to make it right (not to mention my own time). I knew something was wrong, so I emailed on November 8, 2024, at 8:43 a.m. The office staff ignored my first email, so I had to call to explain how bad my face looked. She said to wait another week (which had already been three) to see what happens. Wait another week; I'm sorry. It's my face, for crying out loud. I am beside myself in explaining why they would not do the right thing. Please know you need to be careful here! Avoid this place if you can. They say they can do something but overpromise and underdeliver. What they did to my face was unacceptable, and I had to tell others what happened.

Horrible communication! Phone calls are answered by a call center located who knows where and I was…read moreunable to contact that is actually in the office. I had recent skin lesion surgery, with complications and needed urgent advice but the call center was a maze, "press 1, press 2, etc." and they had no idea what to do. They stated that they would forward a message to the office to call me BUT NO ONE DID!! Called again and got the same run around from some clueless person at the call center. At my follow up post op appointment, I informed the office staff of the communication difficulties and they just shrugged it off, seemed like they didn't care.

They were sold to a company in New York and their service is terrible. In order to talk to a live…read moreperson you must enter the location. They are using an AI answering service. They are several months out for appointments. Very disappointed in the direction of this business.

Still seeing how things go, first appointment was just take a picture... not sure how much my…read moreinsurance paid on that one. 2nd is scheduled, hope it's the real hands-on. Will keep y'all posted.

Daughter was referred to DirectDerm for a skin condition the family has. I can honestly say in the…read morebeginning of laser treatment I thought it was a waste of time, but not I can truly say her treatments are showing tremendous results. It does take some time; however, the results from the laser treatment are impressive.

Dr. Hambly is a brilliant doctor from an esteemed medical family. My family was just thrilled when…read morehe restored my grandmother's hearing, especially since she had lost more than 50% of it, and that had persisted for decades. A special doctor from a special family.

Dr. Hambley is a fabulous doctor. He communicates extremely well on all issues and you feel totally…read morecomfortable on all the procedures as he is performing them. All the staff at the facility are super friendly and you just could not expect a better experience. My minor surgery was a breeze because of his skill and the professionalism of the staff.

I do hair for a living and clients are always talking to me about what they do and who to go to for…read moreevery kind of service you can think of. So my client Janice came last week and I immediately noticed a huge difference in her skin. I was actually blown away. The service Janice received is called Silk Peel Dermal Infusion. Cara Hopkins is the technician who she saw. So I had to check this out! I called and made an appointment with Cara. The front desk was totally kind and helpful over the phone. Cara is one of those people that you feel like you have known all your life right away. The treatment was about an hour, and I can't tell you how different my skin feels. Its tighter and the tone of my skin is almost perfect! Its over the top and was relaxing at the same time. If your thinking of more botox (been there) you may want to try the Silk Peel first.

Got a facial and my skin has never felt better! She paid attention to every detail and let me know…read morewhat she was doing along the way. Very kind staff as well!

Love, love, love! Everyone is super friendly and knowledgeable. They were so excited to hear about…read moremy wedding coming up, and helped me plan in advance what kind of treatments I should do before the ceremony so I look and feel the best on my day. I am looking forward to being a longtime customer!

When I had asked for a doctor's note from Dr. Paik's assistant, Jackie, to give to my employer,I…read morereceived an unprofessional and rude response to "Never request for another Doctor's note again." the purpose for this doctor's note was due to the split open, peeling skin and bleeding wounds on the bottoms of my feet and toes which made it very painful and difficult to walk in my work boots at my place of employment. I was upset but more so, confused that I was denied because my request for a note if needed, especially when she was aware of my condition of open, bleeding wounds at the bottom of my feet made it extremely painful to walk at my place of employment. After leaving the office that day, I reluctantly continued my visits and treatment at Dr. Paik's establishment, keeping in mind that if I were to be met with any other additional bad behavior I would seek medical attention elsewhere. Then During my last appointment with Dr Paik in June, 2023, I was very uncomfortable with her bedside manner when I asked about possibly trying another medication. Dr.Paik's responses was very unprofessional and impolite tone. She snapped, "You're not getting any other medication, nothings working for you"! She then rolled your chair unreasonably close to me, leaned intimidatingly into me and asked in a condescending tone "Miss XXX tell me about your daily routine?" I interpreted her demeanor as one of frustration as her behavior suggested to me she was frustrated that nothing seemed to be working and she didn't know how to treat me. So, it was just easier for her to place blame on me that I purposely was causing my condition to myself from excessive hand washing and or dowsing myself in bleach. To make matters worse, she abruptly dismissed me from her office with no other medical treatment, guidance, or helpful information whatsoever. Dr.Paik's bad behavior along with being dismissed from her office left me sickened with fear knowing what I would soon endure with no medical support. Unsurprising, in a matter of just 2 weeks, my hands and feet exploded with unimaginable dryness and numerous open wounds, where they excessively peeling and bled. She wrongly diagnosed me with eczema, then later, dermatitis. I'm unclear as to why you didn't refer me to a specialist if she was unable to properly diagnose and treat my condition. Since my last appointment with Dr.Paik, I have found another dermatologist who has been nothing but wonderful and kind towards me. After my new physicians careful review of my condition, I was then properly diagnosed with a disease, not self harm as Dr.Paik claimed. I'm now having positive, healthy results. I'm unclear as to why your a "Doctor" who is supposed to help people but yet you treated me so badly....

The Dermatologist I met with twice, Dr. Paik, seems OK, though she kept me waiting for 50 minutes…read moremy first visit. Issue I have is with the techs (aides, whatever), who will walk into the lobby and ask for you by your first name. I don't know them, and am offended somewhat when someone less than half my age, or a third for some clients, are addressed as such. Lousy professionalism. Too, upon checking out, details of prescriptions aren't verified. I will definitely go to another place that is covered under my insurance. This is not to slight Dr. Paick, but rather a comment on how the overall practice is run.

Dr. Crispin is outstanding! 10 stars wouldn't be enough. Skilled, kind and compassionate. She does…read moreeverything possible to put you at ease. Doesn't rush and makes sure all questions are answered.

I typically don't leave reviews but I've had my second appointment with Catherine Biren and…read more.. 1) Twice they hand me a print out for female pattern baldness(?) 2) On the second visit the doctor tells me I can take my own before and after shots when I requested to see the images they had taken. In context I was stating that my hair-line had receded since the last visit; which I don't recall affirmation of, then I wanted to use their reference images to validate my claim. So either it was dismissive, evasive, or both. 3) Dr Biren informed me that finasteride is not FDA approved and treated as "under the table." The implication; IIRC, being that its not really prescribed or approved to address male pattern baldness. Much like how Minoxidil was originally prescribed for high blood pressure - The assertion (or implication?) is that even today these drugs are prescribed "under the table" as they are not intended to address balding at all. I took her word at the time but quick research shows that Finasteride has been FDA approved for male pattern baldness since the 90s. 4) While they brought up potential blood pressure monitoring; as they prescribed Oral Monoxidil in the prior visit, they both did not follow up and seemed to have misplaced the tools needed for blood pressure measurement? I even expressed excitement over getting my blood pressure readings at the time. I was recommended by a Monterey Primary care doctor who did not know what Finasteride was at all. Stated it was another name for Minoxidil. Then recommended this Dermatologist once it became evident that assertion was false. Is this a thing with Monterey doctors? I have already spent hundreds of dollars and been delayed for almost a year (IE Primary doctor - Dermatologist initial - Dermatologist follow up). My initial goal was to; basically, get a prescription for Finasteride and have my health indicators monitored for negative side-effects. Instead I'm told Finasteride == Monoxidil and that Finasteride is not FDA approved. I really don't know what to make of that. Incredibly frustrating. The general attitude I sensed from my visits was; basically, that I should just accept that I am balding. I can respect that sentiment to an extent but then why prescribe Minoxidil and schedule a follow-up? I can see myself being dissuaded from using Finasteride but I do not believe it is acceptable to do so under false basis. Addendum: I also recall not being able to get a cost projection before leaving the practice and scheduling the theoretic follow-up appointment? Even this seems a bit... Unethical?

My dad has been treated here for his Heart Failure since 2016. I know he is good hands with Doctor…read moreRegwan and his staff.

My family and I have been coming here for years, and we've always had great experiences. The…read moredoctors and PAs are knowledgeable, caring, and truly take the time to listen. The cardiologists here perform TAVR, MitraClip, TriClip, and Watchman procedures. If you've been told you need one of these, you already know how beneficial these minimally invasive options can be. Staff is friendly and most have been there for years. I see Doctor Gerber and I feel like Diana is family now. Low turn over means happy employees. They are a busy clinic but it's the most reliable Cardiology clinic in the Tri-County so that is expected. Top notch!

Fantastic. Jillian is talented warm and assertive in her injection technique…read more If you are looking for someone concerned with the symmetry and artistry of your injection she's aligned herself with that need. I was seeking a need medical aesthetician after relocating back home and she has been wonderful in getting to know the needs unique to my facial anatomy.

I found Jillian a long time ago through places she worked in the area from Yelp and it landed me at…read moreher own studio which is absolutely adorable! She's incredibly knowledgeable on all Injectables, very professional, so sweet, and keeps me looking young and never overdoes my dysport. Beyond stoked I found someone local and don't have to go over the hill anymore. She's the best!!!!