I want to thank Robert for helping me out with my kitchen floor remodel. This is the second time I…read moream having them do work for me after doing an incredible job my mom's house. Robert was able to measure, and estimate my floor two months prior to the actual work because my kitchen project was taking so long. He knew it was going to take a while and advised me to do it sooner than later to lock in prices due to inventory and inflation issues that could occur. I don't know of any other company in this field that has better service and communication than Abby Carpet. Robert is attentive and is very personable. He let me keep the floor samples for as long as I needed to make a decision on which flooring I wanted. The floor associates at the store were also very knowledgeable and helpful while shopping in store for floor options. The actual floor work was clean and timely. He did a great job making sure not to damage the existing base boards. He actually recaulked them so they look better than it was before. I thank him for that. I will hire them again for any future carpet or flooring needs.

Needed to install new flooring in the bathrooms of our condo, which we are getting ready to be…read morelisted for sale. I created a Yelp project, and out of all the quotes we received, Abbey Carpet by Blossom Valley Interiors was the cheapest. I also liked that they came with sample flooring when they came by for the estimate appointment (they were the only ones that did). Coupled with an overall good Yelp rating, we decided to move forward with them. The job was completed quickly and they did a great job. I would recommend this business for any flooring needs.

I chose S&G Carpet because I already knew they had a reputation for outstanding customer service…read more That reputation was confirmed when I experienced an issue with my new flooring several months after installation. Although the repair was neither simple nor inexpensive, S&G handled the situation professionally, promptly, and without hesitation. They stood behind their work, corrected the problem at no cost to me, and remained focused on ensuring I was completely satisfied throughout the entire process. A special thank you to Mike Menacho for his exceptional customer service and for seeing the issue through to a successful resolution. It's refreshing to work with a company that truly stands behind its products and customers. I've recommended S&G Carpet to friends and family for years, and after this experience, I'll continue to do so with complete confidence.

When I went to the store to look for a new floor for my entire home, I chose a demonstration board…read morethat was just brown. I was away when my contractor installed it. To my horror when I returned, I saw that it was totally different than what I had selected. Oops they told me later, too bad you got the one that didn't have blonde streaks running through it but it's the same brand, so too bad. I hate my floor and I hate their service.

Awesome team! I needed them ASAP and they didn't up charge me for it being an emergency. We are…read morehappy with how everything turned out. They did carpet for four rooms and stairs. I had originally asked for five rooms to be carpeted but I forgot that we tiled the room with the bathroom and they didn't fuss when I changed the project scope last minute to only four rooms. The installation team was very nice! Will use again if I have any future carpeting needs.

We had a great experience with this company from start to finish! After we reached out, the owner,…read moreAlfonso, came out quickly to provide an estimate. His quote was very competitive and ended up being the best value compared to the other companies we contacted. The crew was prompt, professional, and easy to work with throughout the entire project. They replaced all of the carpet upstairs with vinyl plank flooring and also installed vinyl plank in our bathrooms. The quality of the work exceeded our expectations, and the entire project went very smoothly. We were so happy with the results that we asked them to complete additional areas of our home. They were able to quickly get more materials and seamlessly add the extra work to the project. We highly recommend Alfonso and his team to anyone looking for quality flooring, fair pricing, and excellent customer service. We couldn't be happier with how everything turned out!

When it was time to replace our laminate floors and the carpeting on our stairs, hallway, and…read morebedrooms, we compared options at Home Depot and several local carpet stores. A measuring technician came out, took all the dimensions, and directed us to the 1020 W. San Carlos location to review their full carpet selection. At the store, we explained what we were looking for, compared carpet features and pricing, and worked with Dominic--who was very accommodating. His total project cost was competitive with the other quotes we received. We also wanted new baseboards that would match our freshly painted walls and trim. Dominic arranged to have the primed (but unpainted) 16' wood baseboards delivered ahead of installation, giving us time to paint everything before the carpet went in. Tip Our new carpet and pad are very soft and plush--great underfoot, especially on the stairs. Because the new flooring sits higher than the original laminate, our bedroom doors needed to be trimmed by about half an inch. We cut the doors ourselves, but it's worth asking whether your installer can include that as part of the project. Pros * Dominic is a true carpeting professional--he anticipated our needs and offered thoughtful guidance throughout the process. * Both the wood and carpet installation teams did solid, quality work. Cons * Some door trim was scuffed as the installers maneuvered large carpet rolls through our narrow hallway and doorways, so a bit of repainting was needed afterward.

The price was great and working with Jenna was smooth and helpful. Finally, the installation was…read moreprofessional. They were very accommodating since I had to change the time of installation twice. I highly recommend them.

I was able to get my entire rental carpeted even with my crapy sub floor…read more Jack installed the carpets, the job was hard and took longer than I expected but the job was done right and will last. The previous carpet was not installed properly so my expectation was 2 day job. It took a week, but totally worth it.

I asked for and got a good quote from Tracee, Chuck's daughter, and the floor pricing and carpet…read morepricing were great! I got my living room and dining room carpet removed and replaced with vinyl laminate, the installer Ricardo was on time and really great. I had moved a lot of furniture outside, uncovered, and it started to rain, so Ricardo ran outside with a roll of plastic tarp and saved my furniture from water damage. This was above the call of duty! The floor looks great, it was a very good price, and the carpet we had installed to replace our old carpet on the stairs and upstairs landing is high quality, and again was installed by Jack with great care. Ricardo also put in new base boards, and everything looks great. The staff were excellent to deal with. Highest recommendation! Thanks again!

Second time I've hired this fantastic company and again I am not disappointed! Timely response and…read moreflexibility to help with my smaller project with amazing results. Affordable pricing and quick turn around. Highly recommend their services, especially if renting and needing a little or even a bigger fix.

Great carpet repair! Josh was communicative and did a fantastic job! I would highly recommend the…read morecarpet repair guys!

I feel that I owe other home owners to provide a overview of what my family and I experienced with…read moreFloor Coverings International of West Santa Clara and our home in San Carlos. Our experience started with Phillip to replace the existing flooring in our home due to a flood. The initial issue came once we signed the contract and paid the 50% deposit, unexpectedly the flooring we were told we were getting was out of stock and would take weeks to order so we went with a backup option. From there, issues we were told that would not be a problem, such as replacement in the master closet, which we came up with a solution for, to underbidding the work and saying there was more than he/they expected became a constant trend. After the floor was installed, our walls had a fair amount of damage from the demo of the prior floor which we ended up paying the majority of the cost for while FCI chipped in. We had a large bump in the middle of our kitchen that stemmed from incorrect prep work and also a board that had no nails in it which was replaced. We had railing that were bent and incorrectly installed that had to be fixed and eventually were. We had stairs that were cracking at the joints and that needed to be fixed and eventually were. We still to this day, per the photos below, missing stair covers and uneven installation in areas. Also, our stairs creek on three of them which we did not have an issue with before. After this most horrific and lengthy experience with FCI, I would strongly consider other options that might be out there for you and your family.

I'm very happy with my new flooring so far not any issues with it,happy new years and hopefully…read moreeverything goes well for everyone

In the wake of our 6-month anniversary in working with the Carpet Center, my wife & I decided to…read moreshare some additional insight (from our experience) Since there has been no resolution, nor restitution (from the $1000+ in damage the Carpet Center caused to our home), we continue to want to inform & tell our story. Besides to the damage (which is well documented, via pictures on Houuz, Google + and yelp), my wife and I wanted to tell story of in lack of customer service, lack of professionalism and verbal accusations. Outside of the lack of customer service, my wife and I came to understanding when (and this was our case) the Carpet Center asks for a deposit/ down payment of +10% is technically illegal (and against California State License Board policy) The CSLB told me directly that is highly UN-professional, not to mention, you generally do not want to engage with companies who conduct such behavior. It typically means that the company (in this case) the Carpet Center does not have enough cash flow to fund current jobs (I wish I had known this) We ended up paying in full and would have regardless, but Aida and Nick Budetti sure know how to take it to their customers. In addition to that... and this is more of the issue, but when Aida and Nick came to inspect the damage the Carpet Center caused, Nick repeatedly (numerous times) decided to imply my wife is a liar (and right in front of her) I completely understand that this my story, but I will remind you that pictures do not lie, so you can see the damage and decide for yourself. I for one, would just like to educate and inform (from our story) so that others do not get hurt by the Carpet Center. If anything, I truly hope someone can be assisted by our story. DO NOT TRUST THE CARPET CENTER.

The guys at Carpet Center are great! Quite a random way that we ended up finding them--we built a…read moreset of floating shelves that our cat could climb and play on, and we were recommended to find some carpet scraps to staple on that would make the shelves more comfortable and safe. Went to a few carpet shops to find something that would work, and the Carpet Center staff were the only ones that cared to walk us through their leftover inventory and choose something that looked good and worked perfectly for our application--and the cat is happy too!

When looking to remodel my kitchen, I decided I would change out some carpets in the bedrooms. I…read morevisited the store in Campbell. The gentleman I interacted with (Darrell Lewis) was very friendly and very kind. He knew a lot about his products. I did go ahead and purchase the carpet for my house. I was very pleased with the quality and the way it looked. We did run into an issue with way the carpet was layed and the seams. Carpeteria came out to the house to evaluate the problem. After seeing what the problem was, they decided to just replace it. We were very pleased with the way they handled it. I went back a year later and purchased carpet for my parents house. Again they did a wonderful job.. They have a wide variety of carpets. I like that the carpet is pet friendly. If I ever need to purchase carpet again I would definitely go to Darrell Lewis at carpinteria in Campbell.

First of all wonderful customer service Darrell Lewis was so helpful. Once we had the carpet…read moreselected and ordered. Our general contractor was running behind on our home remodel, Darrell and carpeteria was very accommodating to hold the carpet till we where ready to have it installed. This location has a large selection and a none pressure environment. I will definitely be a repeat customer. Thank again!!!

We had the most amazing customer service with Erica from Cupertino S&G. We have been looking for…read moreflooring for a few months and have visited dozens of flooring stores. When we walked into S&G, we were greeted by Erica, and she was absolutely wonderful. She was so helpful and definitely went above and beyond to help us with all of our flooring needs. She was extremely knowledgeable, patient, and genuinely such a kind person. We are so grateful for all of her help and would highly recommend asking for Erica if you're shopping at S&G!

We had a great experience shopping for flooring at S&G and Daniel Hutton helped us every step of…read morethe way. He's patient, accommodating, and knowledgeable. We wanted something unique and specific and he helped us find it. We brought home a variety of samples to insure our new floor would complement our new kitchen and family room. Now that it's done, we couldn't be happier. Don't tell our contractor, but S&G did the most amazing and beautiful installation and we're glad we picked them for the installation. We would do it again in a heartbeat. I highly recommend S&G for the entire flooring process!