Sam and his team are very honest workers - they helped me to save a lot of money and worked around…read moremy schedule to get the job done.

We live in Clifton and these guys are right across the river from us, exit 191. We've had two…read moreunlucky flat tires recently and they are always nice and incredibly fast.

After my last Terrible Experience @ Midas, I decided to give Tires Plus a try... Best thing I…read morecould've ever done!! From the 1st Minute I entered the door, Amein Rimileh was right there listening to my concerns - He genuinely responded, "We'll take care of you here!" From that day forth the Wow Factor continued to Increase... Give this guy a store or for starters a "Promotion!!!" I will continue to return as long as Amein is here!! Marvin

First off, on my initial visit they immediately added optional charges on to my bill without asking…read moreif I wanted them or explaining what they were. I went to replace my front two tires and to get a standard alignment. After installing the tires, they told me they would not be able to do the alignment due to my ball joint being loose (no big deal, not their fault) but quoted me $750 to replace the ball joint and control arm. I decided to hear a second opinion, and I'm glad I did - I was able to have this repaired for a quarter of the price from a different shop. Overall I just did not appreciate the lack of integrity and the up-charging.

Your assistant manager completely took care of me and gave me a large amount off. My bill service…read morewas quick and knowledgeable.

There's absolutely nothing "instant" about this place. I've had many oil changes in my day, and no…read more"instant" simple oil changes should take an hour.

To start, I had my vehicle towed by AAA. I called to check on my vehicle and was told that "we have…read morebeen trying to reach you". Nope, no calls from them, however, I DID have calls from "Potential Spam". I dont answer SPAM calls, so I was not getting their calls. I called them the following day and was told "we have been calling you...". Again, "Potential Spam". I was told before the tire work, $135...when I wanted to pick it up, it was $153. Not a big difference but enough to let me know that is was not what I was told. Three days for a tire change. I will NEVER use this place again. Between the rudeness, the SPAM and the price change...NEVER !

AAA Plus member - made an appointment online for 7:30. Showed up and was turned down by front desk…read moreguy. I did not have transportation so I was going to stay and wait. Told me the AC machine is this and that, He complained it was too big of a job, and will need lots of parts all before even checking me in. He blamed the online appointment etc. He wanted me to reschedule. Thanks! Never had any problems with their Downtown Cincinnati location.

I called this evening to ask if they could help my son who was about to perform at the Madison…read moreTheatre. He had licked his only key and all his equipment in his truck. Without hesitation, they assured me they would take care of him and get the car opened. What awesome staff! Very kind and considerate! I am grateful.

Took my brand new WRX here to get all weather tires. Their machine scraped all the way around all 4…read moreof my rims to the metal. They covered it with something so we wouldn't see (some sort of putty) when we left. Then we washed it the next day. It was apparent what had happened. I don't care if I drove in with a ford focus and hub caps. They should not take on jobs they do not have the right equipment for!

I have been coming here for more than a decade. They came recommended by a close family member…read more They are straight shooters who seem to pride themselves on being honest and fair. I have had more than one instance where I consulted about a car problem with another garage because it seemed like an emergency and I wasn't close to Newport. Every time I come back to CarX for a second opinion, their assessment is less complicated and cheaper. They care about their customers and bank on loyalty because of it. I recommend them to anyone. From inside the office with Scott to the guys from the garage, I have always left feeling really good about the service and people.

I cannot say enough good things about Scott Stewart at Car-X in Newport Ky! Especially after AAA…read moreBob Sumerel in Newport screwed me royal on a repair of over $1000.00 a few months prior. Scott was great to work with and answered all my questions and more than that, gave me an amazing price on my repair. He also let me use the $30 coupon online. If I had had AAA do the repair it would have been hundreds dollars more. Go to Car-X in Newport Ky and save a bundle and be treated well!

This was my first time at this Midas location. The guy at the front was friendly and personable…read more The service guy didn't try to upsell me on anything like places often do - no one tried to sell me on various unnecessary, expensive flushes. I did get the high mileage oil because my car has over 130,000 miles on it, and they did note a few suggestions on the printout such as an inexpensive oil filter, which I already knew, my oil filter is cracked. My service tech went above and beyond. I've been having problems with the front driver side tire losing air, so they checked that out. The guy said when he did the leak test my tire looked like a fish aquarium, lol! He explained why that happened, the corrosion on my aluminum wheel made the tire separate from the wheel, but he sealed it. For free!! Because they didn't try to sell me anything unnecessary, I think if they do suggest something, it's a real problem and not a fake one. Because I was a walk-in, it took an hour and a half but that's expected because I didn't have an appointment. But it wasn't bad because while I waited I went to McDonald's, had a latte, chatted with my mom, ate a fish sandwich, did some reading. I got back just as they were finishing up. If I was less lazy, I could have walked to my house which is only 15 minutes away. Other good things: they topped of fluids like always, and put that print out sticker showing when I got my last oil change. I really like that, preferring it to when someone anticipates I should get it done so I can make my own decision. I'll be definitely coming back.

Upon inspection, it was found that the oil drain plug has been stripped. The head of the bolt shows…read moreclear signs of damage caused by improper handling during this company's oil change service . The stripping has compromised the ability to properly tighten and loosen the plug, which cause issues with future oil changes and potential oil leaks. I had to pay more than triple to fix their mistakes 8021 Mall Rd Florence, KY 41042 United States valvoline didn't have the tools... inbox, local shop that fix all issues