1 Star I had my…read morebattery replaced here because I was experiencing charging issues. After the replacement, I continued having the exact same problem. The staff then told me my alternator (dynamo) was bad, but I had already taken the vehicle to the dealership before and they were unable to find any issues with the charging system. After going back and forth explaining the situation, they eventually agreed to replace the battery again "for customer satisfaction." However, I ended up waiting more than 20 minutes without any clear communication or urgency. The whole experience was frustrating. I spent money on a battery replacement, still have the same issue, received conflicting diagnoses, and then had to wait a long time for a resolution. I expected better customer service and more accurate troubleshooting.

Guillermo was prompt, respectful and professional. The lady over the phone as well. Excellent…read morecustomer service.

Who ever is in charge on 6/11 closed store 20 minutes before 10. Needed some oil but they closed…read morestore early

I really enjoyed my interaction with the staff there. They were very helpful, and I especially…read moreappreciated Esteban, a friendly young man who knew about parts in both Spanish and English. His service made the experience even better!

Coming from someone that has spent five years working at a parts retail store. I can honestly say…read morethat I do not recommend this location because there's always an excuse to not help the customer versus finding a way to find a solution. I was so embarrassed even asking for help or assistance in the way that I was treated

I needed to replace a plastic T-connector for the upper return hose for my wife's Saab that for…read moresome reason kept failing on us. The guys at the counter were incredibly helpful suggested I replace it with a metal T-connector. Problem solved! I have been here before to buy a battery but this time they really out did themselves and am so glad they have parts that cannot be found anywhere else. I went to several places before I checked these guys out and no one had the part. I of course would have just bought another plastic one, never realizing that a metal one existed.

John is a great dude with greats prices and the the tall dude is cool, definitely would recommend…read morecoming back

I needed two speakers that gave out in my VW. I came in and John gave me the perfect quote. When…read moreI brought my car in for the service it was in and out within a couple hours. Super friendly and the prices were reasonable. He previously tinted my wifes windows and same great service. Thanks

I bought a part not in stock waited it arrived once we were inspecting all parts the part bought at…read morequality plus was broken I came down politly ask for an exchange and they say no that I have to buy another one at there cost not even 50/50 even though it was not my fault. Then I ask for a refund and of course no because they pull the broken piece know its a broken part left over my loss DO NOT BUY PARTS HERE GOT TO OTHER PLACES DEALERS ASK FOR DISCOUNTS EVEN NAPP OR ANY OTHER PLACE be carefull they sell cheap and here is a proof that you get what you paid for.... Rule of Sales Customer is always right!

I can see one of the rating is low on here. They must've inflated their ratings on the Google…read morereviews, but this is true. Do not buy from this place. They will ship you something if it gets lost in the mail they will take your money and not attempt to help you find the product that you purchased stay away from them on Amazon eBay and everywhere else they sell.

I drive quite a distance to get to this store because the quality of the products are the best that…read moreI've ever used and experienced. Good friendly service too.

Closed on a Saturday at 3:30?? Please stay open a little…read morelater. We car guys need to work on our cars on the weekends. Have you heard the term Weekend Warriors??!!!!

This place has some really great pricing compared to other shops…read moreI got a subwoofer for my car and have her price others have quotes Great customer service highly recommend

Called in for an epicenter and I came in before the closed and they got me right with an epicenter…read morewith LOC built in. Great price and customer service and very honest people, best audio shop in San Diego and they got EVERYTHING you need and they even got sundowns. Epicenter made my corridos playlist slap now.

The rear covers did not fit my vehicle. The photos in this review show the first failed attempt…read more When I called customer service, the first rep, Ryan, was dismissive and acted like I owed him an explanation for a problem he didn't even take the time to understand. The second rep, Pablo, was the opposite--helpful, respectful, and actually listened. They sent me a replacement rear set, but I still had to buy a center punch and new drill bits to re-work the parts just to make them usable. After getting them to fit, I even provided them the exact measurements for the corrections they should make. All I got in return was a "thanks, have a good day." No rebate, no discount, nothing. A few days later they ran a 20% site-wide sale for new customers, so I ended up paying full price plus the extra cost of tools just to fix their engineering mistakes. I would not recommend this product. The parts are simply not designed correctly.

Super disappointed with this company. I bought calipers for my fiancés Land Rover Evoque. They…read moredidn't fit. The front calipers fit on the car but, don't completely cover the caliper, the rear set wouldn't fit at all. I had them professionally installed. We sent pics and dimensions. MGP said I ordered the wrong ones because our vehicle is an R-Dynamic model. Problem is, there was no option to chose for R-Dynamic. After a couple conversations this place ghosted us. Out $400 and stuck with calipers we can't use. You suck MGP!