Omg! God knew Mr. Augustin and Abraham were my Guardian angels coming to my rescue. They went above…read moreand beyond their call to a Damsel in distress. My Ford Explorer looks Awesome now! Thank u O'Reilly Auto Parts, La Mesa Ca.

Called to make sure part was in the store. Close to closing time and they said they lock the doors…read moreat 9pm. Fair. When on the phone, let employee know that I was in my way and I literally walked up to the door at 8:59p and they locked the door in my face. With the part still sitting on the counter. I am 450 miles away from home. Worst O'Reilly's experience ever! One of the men inside had an Air Force Veteran hat on. I then proceeded to show him my Disabled Veteran ID in hopes they would spend the last 1 minute of business hours to help me. Instead I was told through the door "he already started the closing procedure and can't help you even if he wanted to... all this after a phone call that I am on my way and I will be there...

I had an absolutely wonderful experience at AutoZone thanks to two incredible employees, Jodie and…read moreJesus. From the moment I walked in needing a battery test and then a new battery, they were beyond amazing. They clearly explained everything and helped me select the right battery with confidence. Both were incredibly kind, super patient, and knowledgeable - they really know what they're doing. They took the time to make sure I understood every step, which made me feel completely at ease throughout the entire process. Their friendly and professional attitude turned what could have been a stressful errand into a genuinely pleasant visit. Jodie and Jesus truly deserve a raise for their outstanding customer service. AutoZone is lucky to have such dedicated and helpful team members!

Good spot. Toms of parking, employees are very helpful. Got what I needed and they also helped me…read morepick out what was necessary and gave great recs.

Try finding parts like Carparts.com without waiting 2-7 days for delivery. Great customer care,…read moreknowledgeable people, any new-old vehicles! Customer since 1970's! Highly recommend! Ferenc M-L, RSD CA

Not open on Sundays, would have been nice if the online page reflected that when I ordered my parts…read moreonline. However when I went on Monday they were friendly and quick to get my parts

Been coming here for awhile. This location is closest to my home. There's a new guy that really…read morehelped me out. He knows his stuff. Definitely a car guy. We chatted about our love for restoration. He helped me figure out my carburetor issues in my classic car. Steve or Steven is his name. What a pleasure! If you need to know what's up with your car ask for him. Great guy

Second time I've been in somewhat recently and the sales tags the have on their shelves for motor…read moreoils can't be scanned in their systems. Right now they have a full synthetic Castro Oil quart buy one at $12.99 and get a second for $7.99 but they could not scan it in to reflect the discount. The manager was attempting to resolve it but ended up just walking away. Not willing to give me a credit on it to use at a later date either. I asked them to please remove the sticker from the shelf so other people wouldn't be frustrated by this. I ended up purchasing just a single quart. I should have just gone elsewhere but pressed for time and it already took too long waiting for them to try to figure it out.

It was absolutely a wonderful experience today . The team they have in the service dept were all…read morepolite, organized , and eager to serve you. Big shout out to Henry ( service writer) and the new service manager Mr Flores. It was a nice gesture when the actual service manager (Mr Flores) interact with his team and getting the job done. I was servicing my 2019 challenger GT with 95k miles and I have to say Iam one of those OCD people. Well they made me so comfortable , assured me everything was on a ticket, and a time frame that was very reasonable. The technicians are very careful with your car and I was very impressed how it came back to me. Without a doubt or question, I highly recommend going there and experience a nice place to do business. I was told that Mr Flores ( the new service mngr) has a lot to do with this. thumbs up to everyone! I will be back! Thank you!

Moises Flores and Henry are terrible service providers and there's a special seat in he'll for…read morethem! They are con artist at this location and I'm surprised they are still running or have customers. They have the worse service, don't answer calls or return voicemails. Something told me not to take my car here but I bought my car from this location so I thought I could get an accurate diagnosis from them. After 2 days I still hadn't receive any word for them. Mind you, most other places would have had it out in a couple of hours. Any ways after telling me what's wrong with me car, Moise kept insisting his advice was for me to trade it in and sat there trying to scare me. I asked how much it would to be to fix these problems and all he could do is give me a rough estimate off the top of his head. Like you can't go sit down and figure the price out, you just insisting that I trade my car in. No I want to fix my car. Anywho when I dropped my car off they specifically said that if I get any work done the diagnostic price would go towards that. So I'm trying to tell him, I want to work on one of the lessor things that's messed up, he insisted I get the most costly piece fixed and that the diagnostic would only go towards that. How is that? If I'm getting work done on something you found wrong in my diagnostic test, honor your word. It's not like I'm trying to fix something else that wasn't related. Im calling corporate. On top of all this my car is acting worse from when I took it in there and I really think they messed my car up thinking I was going to leave it there and then they could hit me over the head. But I hope that little $260 helps you in hello!! I'll take my car somewhere else and still save money and have my car in a timely matter. This place is horrible. Save your time and money

The store itself is fine, the individuals that work there are subpar. Karen manager tried to tell…read moreme I wasn't able to return the loaned tool due to it being over 30 days.... Lady it's 90 days. I've also never been to an auto-parts store where workers are so lazy they make customers go to back stock area to dump their own oil. They put new hires on the floor without proper training. I tried to rent a torque wrench, I called ahead to verify they had one. When I ask the kid at the counter, he says we don't have them then starts to walk through the aisles looking for one for purchase. Dumbfounded, I ask for another employee who has the loaner torque wrenches on the back counter. Kid later admits it's his first day. Place is just a mess, management should look into how it's being run. This is the only auto zone that's like this. I've never had any issues at the others. Seriously auto zone is great just not lemon grove, the workers are difficult to interact with and even try to prevent returns or honoring warranties. Go to a different location or check out the oriley's that's just down the street.

Telephone assistance was duperb ! Staff member also helped checked battery : says fully chargedread more

Brett is very disrespectful puts his hands up at customers when they are actually nice letting them…read moreknow they dropped the ball Now how they dropped the ball , we call to ask at 2:33 if the car is ready , we dropped it off at 9 am... the guy Brett states that he's the only one there managing everything and that he FORGOT to send the text , we get there and there's 2 other techs and then him in the office... I let him know someone said they are the only one here then he says that was him and I told him not gonna yell at you or nothing I'm calm just stating the shop was responsible to letting the customer know the car is ready he raises his hand , shakes his head and doesn't wanna hear a calm customer let him know he dropped the ball when the car was dropped off more 6 hours prior for an OIL Change !!!! That's insane and he doesn't wanna hear it. There was a white Mercedes that came after and their car is gone as you can see in the parking lot video down below!!

Huge improvement over the Pep Boys that used to occupy this building…read more Brand new store. It's clean, well-stocked, and nicely organized. Stopped by this past weekend to get a new license plate bracket for my car. My old one had some issues with the bolt holes. Memo helped me locate a new bracket and then figured out what screw combinations would work best. He really took a good amount of time and effort to get me set up correctly. Upon getting home and putting it all together, it looked and (most importantly) fit securely and neatly. Thanks Memo for your help and great customer service!

Fernando is an AMAZING person! He was very kind, knowledgeable, & helpful in assisting me with…read morechoosing a battery for my car. I am a grateful & satisfied customer.

Fernie was super quick with help, very transparent with the work. Was in and out in 30mins!read more

Needed an item they did not have in stock and they offered to order it for me the same day. I…read morepicked it up a few hours later. Above and beyond service.

I appreciate the help that Justin provided today. My 2011 Civic battery was dead. He checked the…read morestatus of the alternator and the battery. This is a free electrical check. I purchased the battery and Justin replaced it. He was very professional and knowledgeable. I gave the service he provided 10/10. Gracias O'Reilly and Justin for all your help today.

They have been good for me, when it comes to getting a hard to get parts. I have needed some older…read moreparts for one of my trucks.

This place is rad- they got everything you'll ever need for old trucks…read more .