I visited Racks and Helen's bar and grill and my favorite thing outside of the atmosphere was the back wrapped jalapeños. Those things are heaven sent. The service was amazing they are very nice always smiling. The food was great and I will recommend to anyone in the area. read more

Friday night my wife and I ordered dinner, very disappointing my chicken strips were terrible like the worst I have ever had. Dan Wilkins read more

Rack & Hellen's double fried crispy wings - delicious! I went with the naked version since I've never had their wings or sauces before. I was confused that the sauce options were not on the menu. However the kind bartender gave me an 8 pack of sauces to try. I found that the Carolina mustard sauce was my favorite. Very mild in spice. The consistency was also thin so it had trouble sticking to the wing. A slight mustard taste that accented the crispy fried skins nicely. This order had 10 nicely sized wings. The wing was was cooked perfectly - no pink on the inside. The skin was nicely crisp without being crunchy. Extra crispy wings have never been my favorite. However, Rack & Hellen's did an incredible job with these wings! I loved the onions rings. A large-thick piece of onion with a thick batter. The batter was moderately crispy but a bit oily to taste. Definitely recommend! The mac salad was very good. They use a larger shell along with egg and possibly onion. The mayo is pretty heavy. However the dish was pretty tasty! On this occasion I sat at the bar. The place was busy. There were plenty of servers hustling and helping each other. The bartenders were very kind and friendly. I was pleased that the food came out rather quickly! read more

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Had lunch with my Mom there this past Tuesday. Food was good. There was a young man with a black t shirt and jeans on. Not sure if he was the manager or a server but he was amazing ! Wish I would have asked his name . He was rocking the place, working hard and super polite ! read more

I came here to eat my birthday lunch, as I do every year. I had the smokehouse casadilla, which had lots of pork but was way too sweet and had way too much sauce. You couldn't taste anything but mayonnaise and BBQ sauce pouring out the sides. My friend got the chicken bacon wrap, which was just a tiny, dry tortilla shell with a piece of chicken inside and a tiny side of runny coleslaw on a huge plate. I could have ordered that from a fast-food place. Our waiter was super nice and impressive. When we went to pay, I showed him my $15 birthday coupon they sent to my email. He said, 'I'm sorry, the new owners took all of that away.' I have been coming here for 20-plus years, but they have lost me as a customer. Yeah, it's only $15, but that's not the point. The owner should have announced that in the emails or had the waitress say that from the start. We drove far away because of that coupon, just to have it rejected. New owners should have written a new email saying they don't honor that anymore or waited until they were all used. We eat at Rach & Helen's all the time, but if the owner wants to lose business over $15, then so be it! Our waiter said we are not the only ones that have complained! I have always loved this place and will miss going here, but if that's how they treat their loyal customers, then I'm okay with that! read more

Rack & Helens Bar and Grill - They don't honor but sent to my email - Sports Bars Near Me - New Haven, Indiana

Their grinders are very good. We had a little messed up on our order, but it was taken care of right away. If you're a brewed tea person, the tea is very good. read more

Rack & Helens Bar and Grill - Racks Grinder - Sports Bars Near Me - New Haven, Indiana

Good was hot and good didn't have to wait long to get out order taken and everyone was so polite definitely will be going again

Great food - we had the Rack's Whiner Grinder and the BBQ Big Grinder. ! We had the 1/2 sandwich option with pub fries which was plenty of food. It was also music bingo night that was lots of fun! Wonderful local bar feeling with great servers. It is loud, so if you're looking for quiet ambiance, this isn't the place for you. But if you're looking for great food & fun, we highly recommend!!! read more

Food and service was very good every time we have been there. The staff is friendly and the portions are plenty!

The food was delicious. We started out with the mozzarella sticks appetizer which was superb. We'd also ordered cheese fries but they forgot them. I had the smokehouse quesadilla and it was delicious. Gave this 3 stars due to the service. Our waiter was nice but when the food came out, the woman didn't seem to know who got what and ended up giving the wrong thing to someone. She seemed confused. This is a bar, so it's a bit loud for my taste. Somewhat decent selection of beers although they didn't have one of the ones listed. Overall a good experience. read more

Exceptional food. Had the Smokehouse Quesadilla on my last visit. Yummm! Service was attentive without being overbearing. Having Guinness on tap was a plus for me. TV screens everywhere but fortunately, the sound wasn't distracting. read more

Had lunch with a friend. Friendly wait staff. Took about 45 minutes total for black n blue burger and a tenderloin sandwich. Sides were very good, seasoned fires and a Mac n cheese. Burger was a bit dry but nice toppings. With a soft drink about $22-$25 per person. They do charge extra 4% for credit cards. All in all decent place to stop. read more

Last time we go here! The music and 'announcer' were so loud that we had to yell across the table to hear each other talk. Have you ever been to a bar with loud music -- double that sound and that was what the night was like. Why would any restaurant have music that loud is beyond me - and have an 'announcer' yelling over the music was worse - we were not sure the purpose of the 'announcer'. A group of us had not been to Rack & Helen's for some time and it will be the last time. We ate our food and left. It was totally ridiculous. The food was fine, no complaints about the food. The prices may have been a little high, but that seems to be the norm nowadays. read more

Stopped mid evening Friday evening Plenty of open seating our server made a comment that it was a very slow evening I ordered the breaded pork tenderloin and tots The best part of the evening is the beer is served in pints, and it is cold from there. The evening went downhill when the food arrived. The tots were not even warm the breaded pork tenderloin while crispy seemed to have no seasoning. Of course, the waitress brought the food, set it down and never returned to the table Until finished. She never came to check on the food. She never asked if I wanted a refill I don't understand how the service can be this poor on a slow night I was setting near the entrance of the kitchen and could see several servers just milling around read more

Since the fire their menu is not up to date on the various web sites. My wife had rib tips. They were bone in cut and were far over spiced and under done. Chewy and were a hard pull. It was apparent that they were a rush job with mediocre to poor left over product. The French fry's and tater tots were soggy and the patty melt was ok. Meat was good but the rye bread was too thick and stale. The past menu items were good but they have yet to hit there stride. I understand the up charge on the credit card but they should have the curtesy to tell you. I will say that they are one of the best food options in New Haven but that is a low bar. read more

I stopped here with a colleague while doing business in Fort Wayne. Of course my fellow yelpers led me to this location. As I parked on the street just outside the door we could smell the aroma of some awesome cooking. As we walked in, there was no sign instructing us to grab a seat or wait to be seated so I asked my colleague what the protocol was here and a gentleman got up from the nearest table inside the door and showed us where we could sit. I later found out he was the owner. We were offered drinks fairly quick along with menus and ask for suggestions since this was our first time here. She told us there was an awesome sandwich that was not on the menu but they were still making it. We both got it and wow was it good. I can't tell you the name but it was something along the lines of a three porker sandwich. Bacon, ham, pulled pork, Jalapeño onion straws on a toasted hoagie bun. Boy was it good. My colleague got sweet potato fries which he really enjoyed and I had a side of macaroni salad. Now I'm pretty picky about my macaroni salad and this really lived up to the test. Our waitress was just wonderful and very friendly. I would highly recommend coming here anytime. Oh and by the way I noticed the owner moving from table to table to mingle with the guest. I absolutely love seeing small establishments with owners like this. Support your local business and give Rack and Helen's a try. read more

We love to have dinner here. The menu is good and the food is pretty damn good. They have a wonderful sausage roll that we can split with a couple beers and have a fun night out. Trivia night can be a blast too. read more

Been there 2x in last 6 weeks. Friendly and food tasty enough however both times mistakes were made on my order. I didn't special order the server made mistakes. Kind of in and out. read more

I don't normally do this, I usually do my reviews in some order of when I went to them, but I will make an exception for Rack & Helens Bar and Grill. Why? For the following reasons: 1) Great service. I got immediate attention the moment I walked in the door. Immediately got my beer and put my food order in. 2) Talking about the beer, large selection... most I have seen in the area since I moved... craft beers and unique beers. 3) I tried the Blue Moon Iced Coffee Blonde... it actually tasted like iced coffee with booze in it.... delightful! I love coffee and beer... perfect flavor. They had a bunch of other cool beers I want to try eventually like the Yuengling Hershey Chocolate Porter. The idea of that is just yum! 4) the food is standard bar fare... but done well Beyond that it's the first bar I visited in New Haven, IN and also the first bar I walked out into the middle of a snow storm... was crazy! Visibility on the roads was nothing. Lol big shock considering I was living in Miami just over a month ago. It was an adventure in every way! read more

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You get enough to eat here. They have a wide selection of foods, italian, mexican and american. They don't do any one of them perfect, but the food is aight! smokey up in here with alot of lounge room lizards. Food is good though. They don't do any one kind of food excellent because they do so many. Place is aight though if you can get passed the smoke. Fun place nice portions and deals and such. read more

Rack and Helens has a great selection of bar food and drinks. The service is excellent!

I have to say I have been a long time customer of rack and Helens. Unfortunately I along with others have had not the best experiences with Racks customer service. A Couple months ago I had ordered their loaded cheese dip, which I had ordered the week previous it had come out in a glass dish and it came out very hot and delicious unlike this last time that I had ordered it it came out in a Styrofoam bowl and was lukewarm and after my server returned it to the kitchen and they made a fresh cheese dip, the next server that brought it out informed me that I should be aware that since there's sour cream on top it's going to bring the temperature down of the cheese dip. I again stirred the cheese dip dipped my chip in and it was mediocre warm.. I decided to return the dip. Yesterday I had called to try to place a reservation for this evening. I was greeted by a message that the person was away from her office to please leave a message. I did so. But I never got a call back about the reservation. So I called on Saturday afternoon to check on my reservation and they informed me that they were booked with reservations and had been having trouble with the reservation line and they apologized. I appreciate the apology but if you know you have trouble with your reservation line I would think that you would address that. So tonight when we came in we had to wait for a table ,,, It took about 30 minutes. No problem. Then we were told there was a table available we could go sit down but he had to set it up. We went, we waited, we sat a good 5 to 10 minutes nobody set our table up. The server finally comes and brings us menus. She walks away comes back about five minutes later wants to know if we're ready to order and I tell her no we're waiting for one other person but could we please get drinks. So we ordered drinks...we ordered ice tea for a friend that wasn't there yet and said can you bring him a pitcher of ice tea because he drinks a lot of it. Well she literally brought just a pitcher...no glass filled with ice...just a pitcher and a straw...OK maybe some miscommunication. After dropping off our drinks she comes back we place our order and like most people you have things you may not want on your salad and one of the people in my party had such requests and the salad came out with all of the things that she said she didn't want on it. The food runner then walks away and she's sitting there with a salad and none of us have any silverware so we had to ask for silverware and the server brings a basket with some napkins and silverware I pass the napkins and silverware out to everybody and we don't have enough napkins for everyone and we don't have enough silverware for everyone so I had to ask her for more silverware and more napkins. And the food comes out everything tasted good. But my friend who had the special request on the salad also wanted just three chicken strips to put on her salad which is something that she does for lunch and it doesn't seem to be a problem. Then when her foods brought out she is given six chicken strips and french fries which isn't what she ordered. But the server comes and says well it was cheaper if you got the six chicken strips and the french fries than to just get the three chicken strips on the side. It's kind for you to try to save us some money but that's not what she ordered she didn't want all that food. The server never checks on us never asked how the food is or if we need anything else. In fact we had to ask for drinks not once but twice. And then we had to ask where our drinks were. Finally I was not impressed by being asked to pay up so they could move the table for karaoke. We spent approximately $150. This is not the first time this has happened. I find it very unprofessional to ask a table to pay up so that they can start their entertainment. Instead why not say we have a table over here would you mind if we had you move over there because the karaoke's going to start and we don't want it to be loud and interrupt your conversation we'd be more than happy that you stay continue to drink enjoy yourself. And she said not once but twice I need to collect your money so that I can get this table out of here. It took her 10 minutes to bring back change. Unfortunately I think we're going to find somewhere else to spend our time and money. Maybe in the future they can get it together. I do want to say I know for a fact that this server is not representative of all of the servers at rack and Helens. I have had wonderful service at racks before. read more

Good food, good ambiance. Not bad at all for a quick bite and some good beer. Will be visiting again.

We had Mexican, Chicken Enchiladas and Chicken Burritos. They were as good as any Mexican restaurant I've been to. Friday lunch crowd was huge. I wish it was closer to Huntertown. RnH why don't you take over the Willows in Huntertown , IN.? read more

Great food and drink! Only reason I'm not giving 5 stars is we've gone multiple times and waited awhile for our waiter to attend to us.

Have been a Costumer for Quite some time. Till Sat. 24th. long story short after eating and paying I see because I used a card to pay I was charged a CARD USER FEE didn't know anything about such a thing no one told me there would be one. Sorry Just Lost a Three People Customer Fee read more

Good place, but lost a step in last couple years. Staff is always fantastic, food/drink portions and quality is what's slipped!!

Amazing food, service, and atmosphere! Been going there for many years off and on. Love it there!

The beautiful red sweater girl is the best. She runs around and waits on everybody and still makes time to make conservation. If I could give Rack and Helen's the review of my dreams it would be 100/5 stars. Good job! read more

Rack & Helens Bar and Grill - Sports Bars Near Me - New Haven, Indiana

Gone for drinks with a friend. Had a good time. Bartender hooked us up good. Woke up the next morning with a stripper in the bed.... Drinks were good read more

We love the atmosphere at this place. Food is usually spot on. We seem to get the same waiter the past few times that has really challenged us to come back. He mocks us when we talk to him, he doesn't listen when placing our order and then acts like he heard in a rude way but then messes up the order. His demeanor is cocky and rude. Kory should really check himself for the sake of this business. Really giving them a bad rep. read more

Definitely have a roll. Although everything I have had from the prime rib to the tacos, and the pulled pork mac&cheese is excellent

We have gone to dinner twice at this restaurant and liked it both times. The portions were laaarge and very tasty. We liked everything we ate and will go back again and again. read more

This review was written by Phyllis Greener Gates, Wing Quest - Week 3: Rack & Helen's in New Haven was our wing destination this week. In the past we've enjoyed R & H's burgers, sausage rolls, and grinders but until today we were strangers to their wings. The menu advertises them as hickory smoked and deep fried to a crisp, then sauced with and tossed. We chose ours in all their naked glory with a array of sauces on the side. The menu didn't lead us astray. Those wings were very crispy on the outside with juicy, flavorful meat on the inside. They were worthy enough on their own that they really had no need for saucing. However, for the sake of discussion, we tried the 5 sauces brought to our table. The sauces available are Hot BBQ, Sweet BBQ, Cherry Bourbon, Carolina Mustard, and Rack & Helen's Housemade Original. Although it was fun to mix and match the different sauce flavors we still found the those wings good enough not to be disturbed by outside interference. Rack & Helen's wings stand a good chance of being in our consideration at the conclusion of Wing Quest. FYI: Wings come 10 to an order and are normally tossed in Buffalo Sauce for $13.49. Full bar service and outdoor seating are available. As always, the food and service at Rack & Helen's make for a very satisfying experience. Wing on, my hungry friends! read more

We've been coming here for years! The new management is really changing this place for the better! It's an amazing atmosphere to chill. They have some really great signature drinks and like 21 beers on tap. The food is beyond compare (especially in this small town) My husband and I love going on Tuesdays for trivia and Sundays for their new and improved brunch menu! Their wait staff is fun and definitely seem to have a nice family relationship with everyone. I'd highly suggest you become a regular, they greet you by name and sometimes even have your drinks ready when you walk in! read more

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Rack and helens has arguably the best bar food in Allen County. I'm not joking. It's that good. Worth a lunch, dinner, or a visit for drinks. I would recommend the food here to anyone who asks. read more

Yesterday 4 breaded tenderloins - take out. Sweet potato fries nearly burned . Tenderloins were too done - not up to par. Very disappointing for 60$. Not planning to return . Not even a 1 star read more

Just thought I'd do a follow up. Some of my friends planned a surprise party at Racks last night and we had such a good time. My friend got a sausage roll which he was only able to get through half, my sister order the Make your own Macaroni and it was amazing (pulled pork, grilled onions and more), I got the Cuban which is one of my favorites ( plenty of smoked pork and lots of ham). Some of the other ppl in our party had not been before and they were raving how good everything was. read more

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Love the food and prices great location call in orders are also convenient and fast Love the sausage rolls

Food is highly overpriced as well as the inconsiderate service and lack of consideration for closing off a main thoroughfare for the community including not just the road but sidewalk to an entire community. read more