Mark is honest, reliable, accommodating and dedicated! We brought our PC to him August 18th after we had been cheated by another IT company. We had been told (and charged $$) that we had downloaded a virus (no name or virus/malware list provided) that corrupted our hardware. Anyway wasn't true. Friday August 18th (at 5:00 pm) Mark spent 2 hours (with me) trying to figure out what the problem was: when you turned off the PC it wouldn't start up again. Would go to the Logo screen and basically stop. At first he thought it might be the driver, but after several times of turning it off and on it would do the same. He was able to determine it was the motherboard and said "leave it with me I want to try something if it works pay me if not no charge". He went so far as to show me exactly what he was going to do. He was honest and said the board isn't going to last but this might give you some time to figure out what to do when it goes. On Saturday (Aug. 19th) he called to say it worked and we could come pick up the PC. I said we couldn't that day and we were leaving Monday for holiday so maybe when we returned. He said we could come Sunday...yes Sunday! And spent another 2 hours this time me and my husband. I wanted Mark to show my husband what the other IT company actually didn't do. He is not computer savvy and he wanted to listen and learn from Mark. So Mark went step by step thru the PC app's system properties and history and proved that the other IT company did nothing. They had gone so far as to claim, in writing to have installed a virus protection but the app clearly proved it had been on our system at manufacturing! Mark then showed my husband exactly what he did: a reflow of the motherboard. And he didn't charge us!!! Yes...Free, Gratis, Gratuit, Frei!! (4 languages is all I know to say free in) Mark worked that week right thru to Sunday...that is dedication. Another positive is his great attitude and personality. He was kind and non judgmental and didn't say a bad thing about the IT company who scammed us. He also provided us with a full page detailed description of the problem and issues of the PC that we needed (again...free!). Oh, and we had forgotten something at his office and he dropped it off at our home Sunday night!! Thank you Mark for fixing our PC! And when the motherboard does go....we will be calling you. read more

this place is rock solid great customer service Chris helped me recently went above and beyond and Mark has been helping my business and my family for years read more

They are solid people! They know their stuff inside and out. They are the only shop that offered to help fix my processor from bent pins and it was fixed in 5 minutes. Amazing! read more

Mark and Paul are the Best. Great work and guidance on what to do with my equipment and a very reasonable price!

Great computer repair shop! Did things as asked and above. Outstanding work and pricing. This the place, if you need help.

The guys at RAD really did a rad-great job on my computer earlier this year. They backed up all my data and made it easily accessible. My computer is fixed, with a new drive, and is running great. read more

Great service. I needed to get my taxes done and my laptop had slowed to a crawl. They transferred all of my files to another laptop and I'm back in business. Thanks read more

After a few bad experience in flagstaff, Mark took my computer in and figured out the issue I was having just an hour or two after I dropped it off. I would definitely recommended RAD computers to anyone with computer issues. Such amazing and generous service. The very next day he put all my components on a new motherboard and everything worked perfectly! I would recommended this place to anyone that's having trouble with a computer build. Thanks a bunch mark! read more

Josh does great Phoenix Home Networking Cabling Installation in Phoenix, Glendale, Scottsdale, Mesa, Gilbert, and surrounding areas. He works, hard, does great work at a fair price. I 100% recommend RAD Computers for all your home networking, cabling, and IT consulting / service needs. Service can't be beat. 100% recommend! read more

RAD Computers - Fastest internet speeds in America thanks to Josh and RAD Computers! - IT Services & Computer Repair Near Me - Mesa, Arizona

Excellent service. Was able to promptly assist with my laptop as I needed it fixed as soon as possible!! I would highly recommend!!

My Mac needed a new hard drive so I called Rad for help. Mark quickly replied, and said he could repair the computer. I'm happy to report the repair was done quickly and at a reasonable cost. And, Mark is a personable guy who really wants to do all he can to find a solution to your issue. I highly recommend RAD for computer problem solutions. read more

I'm very happy that I've found RAD computers. They're very helpful. I needed help right away and Mark was able to help me. He's very professional and patient with me since i don't know anything about computers. I'm very happy and satisfied with their service. read more

Mark was Awesome! I had what I thought was a virus on my computer and brought it to Mark. He went of his way to get me in as soon as possible and diagnosed the issue within 10 minutes. He knew exactly what to look for based on the horrible description I gave him. It turned out it was a space issue and not a virus. He worked his magic and gave me some suggestions as to what to do in the future and it ran great. When I got home there was a screen that popped up when I turned it on that wasn't there before.I called Mark and within a matter of minutes, over the phone, walked me through with what to do and it has been working great ever since. In my opinion he could be charging significantly more for his services. SO if you are looking for someone with the knowledge of what to do, great service and incredibly well priced... He is your man! read more

I go to a Personal Development Workshop in Mesa called Compassion Inc. My laptop computer was broken and I noticed a computer repair business next door. I heard great things from the owner John, so I went and met with Mark at RAD computers. He took my daughter's computer in and had it for a short time, diagnosing the problem. When he took it apart he noticed that it had been dropped and the insides were broken into small pieces. Well, at least we figured out what my daughter or her friends had done to the computer, because the problem was obvious. He did not charge me a penny and I really appreciate his thorough investigation. He also had very nice inexpensive rebuilt computers to offer in exchange. What a nice guy, I will always recommend RAD computers!!! read more

My six year old computer (Win 7) was beginning to show signs of HD failure. I purchased a new computer (Win 10) and I sought out RAD Computers (based on all of their YELP 5 star reviews) to migrate / transfer the data from the old computer to the new one. Both computers were dropped off on a Monday afternoon. Before doing anything, they reviewed what was on my old computer and the specs of my new one. They suggested adding a SSD to the new computer to speed it up, (the old computer had a hybrid SSD/HD and the new one only a HD). After completing their evaluation, I was given an estimate for the cost of the transfer plus the new SSD which was very reasonable. The RAD personnel indicated the new computer would be ready in 24 hours. When I returned the next afternoon to collect my computer, I was asked to sit at a monitor to review and double check that everything I wanted was transferred to the new one. Absolutely everything was there as promised. As we talked, I expressed reservations about disposing of my old computer. RAD Computers offered to keep the old machine for parts, and give me the HD out of my old computer as a historical back up. That solved both of my concerns: properly disposing of the old computer and the assuring the safety of the data on the old computer. Its been a week since retrieving my new computer, and given the absolute ease of the entire process, I wholeheartedly recommend RAD Computers to anyone with any type of computer issue. They work on Windows and Apple computers and no doubt perform significantly more complex computer tasks well beyond the ones they assisted me with. read more

All in one day, my new computer, my old computer and my hard disk back-up died. How can it be possible that my whole entire life; business files, tax files, all my pics, business contracts, music and 20 years of genealogy data, all gone!!!! I was beyond panic and now wishing I had kept copies in the cloud. But alas, Mark the genius for RAD computer saved my life! When one of the tech threw his hands up and said a majority of my data could not be recovered Mark stepped in to go the extra 100 miles. What a life saver for me, I don't know how I would have been able to move forward without my business and taxes files to say nothing about the value of 20 years of genealogy research and and years and years of pictures. I am forever grateful to the work the team did to restore my life. Professional teams with a heart and great customer service. You could not find a better team to work with should you find yourself in a similar situation. It's so great to find a honest team that puts the customers first. I attest to the skills and hard work they will do for you, so look no further, this is the tech team for you. Loretta @ LoreTechnology, Inc read more

Love this place! Mark the owner of RAD is great. The best service/work I've ever had on a computer EVER. Mark and his team are very professional and knowledgeable. He was able to answer all my concerns and problems and fix them and gave me advice on how to do things. Not only that but Mark works hard. He knew I needed my computer back fast so he made it a point to work late and call me when it was finished. What a great Guy and great place. I believe anyone with laptop or desktop issues should go see him. I have already booked mark and his team for a few more of my older computers :) When I told them how old they were he started laughing but said he will figure it out. -Ari read more

This is a review long time coming - sorry guys! I chatted via Yelp, with Mark a couple of months ago - he was uber quick to respond to me. I have a Dell XPS 13 laptop where I needed a new wireless card (the original Broadcom one was garbage) installed and a new battery - which was starting to expand severely. He gave me some tips on what to buy and where. I bought the parts and took everything to them and 10 minutes later - OILA! Awesome guys - super friendly, smart and they get you in and out in no time. For the price I paid ($30-ish) it was definitely worth it - rather than me having to remember where all the 1000 tiny screws go to put it all back together. Highly recommend. read more

I'd been looking for a business of this type for a while, and based on their Yelp reviews I thought I'd give them a try. Everything was great, fairly priced and done with no hassles at all. Definitely our go-to computer/IT guys from now on. - Steve, InSite OilChange (We Come to You!) read more

We're so grateful for RAD Computers helping us out with a rush laptop order! They helped us choose one that met our specific needs. They can customize pretty much any machine to fit the specs you're looking for. They also diagnosed a bad drive in a desktop tower we want to repair and gave us some great options for replacing that drive. They are professional, kind, punctual, and thorough in all they do. I can't recommend Mark and Brittany enough! It's been a pleasure working with them, and I'll refer everyone I can to RAD Computers for IT services and computer repairs. read more

The hinges on my Dell laptop were so broken that I could not log on. When I read their Yelp reviews I knew I had to go to RAD. Left it on Thursday and picked it up good as new on Friday. These guys are professional and efficient. They will be my go to place for all computer needs. read more

My desktop couldn't reboot suddenly. I have some knowledge about computers (I built my desktops, repaired my laptops, etc.), so I discovered this issue first, ruled out that it was not SSD/operating system issue and realized that I needed a professional guy to help. I checked Yelp and found that RAD Computers is the first choice. I called the company and dropped by my computer there. Mark is very knowledgeable. He correctly figured out the problem, and helped me to order and replace the motherboard and power. He asks for a very reasonable price. He called me several times to keep me updated on the progress. He is very honest and reliable. I will recommend Mark to my colleagues and friends. read more

Great customer service and tech support. PC fixed and out the door in less than an hour. You're my new tech support. I need a new tablet... hint hint... see ya soonly. read more

I needed a new key on my Mac Book Air and was told I would need to replace the entire keyboard by two other companies costing $400-$600. Mark and Paul kindly explained the difficulty in replacing, but were able to fix the key for $30 using a donated key from an old computer and it now works perfectly. read more

Mark is great. Built my first pc and had trouble getting it running. He took time to help me diagnose the problem, even tried to walk me through some troubleshooting late at night before I even brought the PC in. Eventually he helped me finish off my build when my ssd was not being recognized and even got all my case fans running for me. It's been running great since! read more

This was a great experience. After scrambling last minute to get networked I needed to find someone fast. I called at 11AM and Mark the owner was at my home office by 3PM same day. He got the job done and was on his way. I highly recommend this place.. read more

My business lives and dies by how well my computer functions. Mark went out of his way to help me! He is AMAZING! He found a fan that was in country (almost an impossible task), installed it and got it back to me. He's polite, friendly, professional, very responsive and helpful. I felt my business was important to him (and THOSE are the people I want to work with!). Thanks, Mark. You ROCK! read more

Mark was a wonderful guy and he helped me in isolating the issue with my laptop and the diagnosis was completely free. He spent a good amount of time in understanding what's going on with my laptop as the screen was not working. At last, we decided to send it to Lenovo as I had just passed my warrenty period. Overall, it was easy dealing with Mark. I would definitely recommend others to Rad Computers! read more

What a company! My husband's desktop went down. We found RAD on Yelp and made an appointment to drop it off. He called and told us it was likely a monitor failure so we stopped by with the monitor and "yes" Mark was correct. He wrote down the specs for a replacement and off we went. Honest to the core. Strongly recommend a house finish as it is only $80 and includes an hour of his time. read more

Mark is extremely helpful. When I first reached out to him, I thought that he might sell laptops. He doesn't, but he was more than happy to help me decide what would be best for me. He sent me an email of recommendations based on what I told him I was looking for and told me to feel free to text him with any questions. I did and he was always helpful and responsive. Thanks to him, I felt very confident about my purchase because he really understands computer hardware. He did all of this for free, just to be nice. In addition to that, I had been having issues with my desktop and I live in Flagstaff. Mark was able to help me remotely. He determined it was a hard drive issue and gave me a link to one on amazon to buy. When I received it, he told me how to hook it up so it could be cloned. He cloned it and then gave me instructions for putting it back in. I had a few struggles because I pulled a cord out of the motherboard accidentally, when switching out the hard drives, but he was able to help me identify which one and direct me on where to plug it back in. He's very generous with his time in addition to being knowledgeable. (And he knows C++,which is awesome). Definitely would recommend him for any computer related needs. read more

Mark did a great job. He was friendly and knowledgeable. He saved my data after my hard drive shorted out and couldn't be backed up. He was a life saver. Highly recommended! read more

RAD did a great job replacing my computer fan with pick up and delivery service included! Thanks guys!

These guys are fantastic. They do great work, communicate consistently & professionally, and obviously strive to give you the best product at the best price. They always take the time to answer your questions when you have them, without making you feel stupid, and help you out wherever they can. I've brought two computers to them already, and plan to be a long-term customer. read more

When I had a problem with my home PC, these guys came to the rescue with painless online appointment creation, and a super polite tech who came to my house and fixed my issue in five minutes flat. Recommend, and if my PC starts trouble again they'll be my first call. read more

This business is a real gem! A friend referred me to RAD Computers when my son's gaming laptop developed a problem. I messaged Mark through the company's FB page and heard back from him immediately. I was able to take the laptop to him that day and got it back repaired within 24 hours, which is amazing! He was thoroughly transparent during the entire process--I even got to watch him diagnose the problem (and ask him questions) through his Twitch livestream, which was so cool! I can't say enough about how impressed I am with Mark's business and him as a person. Totally trustworthy, and for as long as I live in the area, RAD Computers will be the only company I use for my computing needs. Hooray! read more

I brought my computer to Rad Computers because my hard drive was about to die. They offered to come to my house and do the data transfer there but I was comfortable just bringing it to their shop to save a few dollars. Their customer service was just great. They successfully transferred my data to a new drive and got my computer up and running that same day. I was so impressed with their quick service and VERY reasonable price. I consider Rad Computers to be my personal IT department and I will be returning when I'm ready to build a gaming computer. read more

Two thumbs up to Aaron and Mark of RAD Computers! They put in the time and effort to identify, solve and resolve various issues on both my desktop and laptop related to outlook emails and the mysterious disappearance of my address book in both devices. Mark even called me at 7:30 p.m. from his home to remote in to my desktop to work on the problem that machine was having. They were both patient working with me as a not so IT-literate customer to solve the collective to both and individual issues with each device. Good, no GREAT customer service and on-going customer relations from the guys at RAD Computers! read more

Top notch! Mark replaced the fan, hard drive, and battery in my aging laptop (5 year old Toshiba Satellite). The fan no longer sounds like a dying jet trying to take off and my computer is faster than it was when I bought it! Mark's customer service skills really impressed me but his knowledge of computers blew me away. His prices are very affordable considering the high quality of service. I would have spent easily 4 times more to buy a new laptop. Throughout the process he was readily available and able to accommodate all of my requests, even when I added a request to my order unexpectedly. We will be going to him for all future computer needs. No conglomerates, mark-ups, or corporate shenanigans here, just a wholesome locally owned business with an amazingly talented, polite, and intelligent technician. A diamond in the rough if ever there was one! read more

Mark is a real stand up guy! Ordered a new computer and he transferred all my data and programs too! Highly recommended! Super knowledgeable! read more

Mark is a really nice guy, he helped my friend find where the problem is, and guide us to fix it with no charge. Highly recommend for everyone who has problems with their computers. read more