Courteous and very helpful! They ordered and replaced my camera in maybe 20 minutes once the part…read morearrived. And, when the new camera failed they replaced it again right away!

Changed my batteries, repaired screens and charging port. Affordable and good service…read more It is a little hard to find. Go in the store on the left side of the listed address and you will see a cell phone work bench.

Went into store to have phone fixed fix the phone was very happy decided to do an upgrade did the…read moreupgrade I have five phones on my plan and pay over $500 a month and have been a customer for 30 plus years and at the end they have the absolute nerve to say it'll be $59.99 because they copied everything over for me on to the new phone a $1,300 phone and I have to pay to have it transferred over and they don't say anything until I'm ready to walk out of the store and then charge me $60 I will never deal with this again if Verizon doesn't make this right I will be leaving Verizon and getting a new service the girl Lexi when I asked her if I could talk to the store manager said she wasn't there and couldn't call her what kind of service is this for customers I suggest everybody go get service elsewhere

Limited selection and capabilities here. I asked if they could demo the models so I could check the…read morespeaker volumes for a hearing impaired person and they could not. Also when I wanted to send an item back to Verizon ( which I had bought online and was delivered) they told me to mail it from home or drive to Dover and turn it in. When I asked if they could call the Dover store and see if I could actually demo their models on site they only had access to a voice mail. So some of these issues are Verizon issues, not the polite rep who courteously offered NO help. Just a useless trip but very cordial.

I needed help switching my old phone to my new phone and with a couple other things. Kevin and…read moreDestiny are exceptionally brilliant and kind. Such great customer service skills, it is the most comfortable. I have felt at a tech store in many many years. I really would like them to be recognized by their management. I was greatly discouraged that during the month of December I am not able to fill out at this Corporate store a review for the staff's behalf because I feel that they deserve the recognition they went on above to help me and I'm grateful For some reason when I asked about a survey, I was told that the month of December they don't do that: whoever they is, very disappointed from AT&T to not allow their employees to be recognized, especially at a time when they are helping so many people that are purchasing new devices for the holidays. Regardless five star service for me from Kevin and Destiney at that Store.

Horrible service. Made an appointment online, but they asked us to push it back a little which was…read morefine. I did not realize I would have to wait in the store over an hour because the people in the store were too busy chatting up the people who were already getting help. It's not a large store, I could hear they were not even talking to them about phones. When they checked me in they did not ask me what I was there for. So when someone finally got to me, they didn't even have the phone that I wanted to upgrade there. So I wasted an hour of my life when could've been going to another store who had what I needed. This could've been fixed with a simple what are you here for question when they checked me in, which is what every other store does. I do not recommend going here, and if this is your only option bring something to entertain yourself because they have no sense of urgency.

I never thought I would write a good review about a Verizon store because in the past I have gotten…read moreterrible service, including when I bought my current phone there in 2022. However, Cadi and Mason were both extremely helpful and pleasant with me in helping me order a new screen for my apple phone and then putting it on. I hope this is a new trend at Verizon retailers because it's been nothing but bad in the past. Bette, Lewes

If I could give -1 I would. People that work there are rude! I have nothing but disrespect to…read morequestion I asked. I was so upset that I called headquarters to leave a formal complaint

I can't say enough about the high level of service here! Furkan assured me by phone that they did…read morehave my iPhone 11 battery in stock and could install it in about 20 minutes for a very reasonable price. So I headed over there and it was all true, except it actually took less than 10 minutes! Friendly, fast and professional. I will definitely return for any smartphone repair needs.

I can't say enough good things about the folks that own and operate Delaware PC Services. My wife…read moreand I are traveling through the area and we stopped in as a walk-in customer to address a cable problem we were having with our Starlink system. 10 minutes later we were out the door with the problem solved. You will not find nicer or more efficient or effective people. You cannot beat their prices. While I was there, I surveyed the range of services they offer. There's nothing they can't do related to a computer whether it's hardware repair repairs, software installations, virus removal, etc. I highly recommend Delaware PC services.

This is the second time that the people at Delaware PC services helped me out and I am just as…read morehappy now as I was the first time we went to them. No "BS" talk, all business and get it done, my kind of place. Laptop is working great again. Thank you Delaware PC