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    Rairdon Vehicles Online

    5.0 (2 reviews)
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    Bruce Cox Imports

    Bruce Cox Imports

    4.0
    (23 reviews)

    First let me say that I have a general mistrust of car dealers in general…read more Quite a few years ago we started looking to downsize from our mini van. We looked at many places, and had not even considered a Volvo. After stopping in, meeting James, and test driving a 2002 V70 we made deal, including trading in the mini van, that was very fair. I started to like James. We bought an extended warranty at the time, and felt it prudent to have Bruce Cox do the service as well. A couple years later I started looking for a more comfortable car to replace the Chevy Cavalier I was using to commute to Seattle. Again, after some looking around we ended up talking to James and making a fair deal on a 2002 S60. We had Bruce Cox do the service on that as well. A few years later, the S60 was totaled in a T Bone accident in which no one was injured. I decided I wanted another S60,and this time went to see James first, and he happened to have a 2005 S60 T5 on the lot that was exactly what I was looking for. Once again, made a fair deal, and had them start doing the service. That car to date I have put on over 140,000 miles and it is still going strong with a total of 205,000 miles on it. After the last repair, Bruce himself even called with a followup to make sure the work was done to my satisfaction. The 02 V70 was totaled in another accident, again with no injuries, after we put close to 150,000 miles on it. The only reason we didn't go to James for a replacement was because we replaced with a pickup. And since then we have replaced that pickup, and have had several poor experiences with car dealers in the process. I continue to have most of my service and all of my repairs done there because in over 300,000 miles put on the cars I have had serviced there, I have not had a bad experience. I'm thinking the next car will be another Volvo, and will most likely buy again from Bruce Cox Imports, because they are the ONLY car dealer I really feel I can trust. UPDATE 10/23/18 Since last review I now have 230,000 on the 05 S60 and still having Bruce cox do the service and repairs. Ended up buying a ford Escape from another dealer rather than a Volvo,but will be having Bruce Cox do the service on that vehicle.

    I have always taken my car to Subaru dealership for service and this time decided to go outside the…read moredealership to have my front end assessed. Bruce Cox had good reviews so I brought my car in. I was told I had to replace my front passenger side axel, tie rods and front and rear differentials, transmission fluid service and a little more. I was called and notified of what was to be done, provided an estimate for the work and told my car was already on the lift and they could start now. Since bad weather was forecasted and I basically work out of my car I needed my car back asap and was worried about not fixing it and having to deal with driving in ice and snow. I approved them to do the work. I got my car back in two days and paid a fortune. my first concern was that the "diagnostic fee" wasnt applied to the overall work costs, It was in addition to. Not my normal experience but what could I do? they refused to discount the Dx fee. I paid and drove home. The following day of driving my car, the front end was vibrating so much and I had evidence of an oil leak on my driveway. So I took it back in. They told me nothing was wrong, showed me a video of the underside of my car and said there was no evidence of an oil leak. So I picked my car back up and within a few days the noise that brought me in the first place was back. In the meantime I contacted Subaru dealer had them assess what was going on and they reported the driver side axel was bad and needed replaced highlighting that the rear differentials were over filled and leaking, my transmission fluid still looked dirty despite the service I had done at Bruce Cox and the cost for fixing the driver side axel and tie rods at Subaru was 1/2 the cost!!!!! and the Dx fee was applied to the overall cost of the work done. I feel that I was financially taken advantage by Bruce Cox and despite the work they did having a "warranty" I don't trust taking back. Super unfortunate for my wallet and lost faith in them. Hard lesson learned.

    Roger Jobs Automotive

    Roger Jobs Automotive

    3.7
    (87 reviews)

    This is for service, and we are happy we came here. The staff was extremely professional, quick…read more(while we were waiting) with diagnosis and a repair that we didn't even think they would be able to do in the same appointment! Our VW Golf had a repeat problem and they took care of it and opened a report with VW due to the repeat issue (didn't even ask for this and no other dealer seemed to care). The showroom is revamped, the dealership looks great, and the service experience is the way it should be for any caliber VAG vehicle (including the lowly Golf LOL)! Thanks! Joshua

    I rarely write reviews, but my experience with Audi Bellingham was so disappointing that I feel…read moreother customers should be warned. My experience with Audi Bellingham was one of the most frustrating and disappointing experiences I have ever had with a dealership. I reported serious concerns about my vehicle and instead of receiving professional help, I was sent back and forth and asked to repeatedly document issues myself. The process felt like a constant runaround rather than a genuine effort to resolve the problem. I interacted with Brittney, Travis, and Jack, and unfortunately the level of customer care was far below what anyone should expect from a brand that presents itself as "luxury." Communication was dismissive and unhelpful, and at no point did I feel that the dealership truly wanted to solve the issue. What was most disappointing was the lack of accountability. Instead of taking responsibility and working toward a solution, the situation was repeatedly delayed and pushed aside. After this experience I completely lost confidence in Audi and decided to move on. I ultimately purchased a brand-new Mercedes GLE, where the buying experience and customer treatment were professional and respectful -- exactly what I expected from a premium brand. Audi promotes itself as a luxury manufacturer, but my experience with Audi Bellingham's service and customer support was anything but luxury. I hope Audi of America takes customer feedback like this seriously and works to improve how loyal customers are treated when they need help.

    Honda of Bellingham

    Honda of Bellingham

    3.5
    (43 reviews)

    Asked around at several dealerships while shopping for a used Honda Pilot. Honda of Bellingham…read morereally impressed me with their transparent pricing and friendly service. With lots of used cars, dealers add mandatory fees like Lojack or paint finishes or whatever to get you to pay more. The advertised price is just a lure to get you in the door. My experience with Honda of Bellingham is that what you see is what you get, there were no random extra charges, no sneaky fees, no unnecessary hidden options. It was so refreshing and easy... Matt who helped me was polite and responsive. 5 Stars.

    I took my 2014 Acura RDX in to get a front blinker light replaced and was quoted a price of $285.00…read more(not a typo). I was told quite definitely that the reason was that the grill had to come off, and that accounted for the cost of labor. I didn't feel good about that and mentioned it to a friend who does a little car maintenance for himself and he offered to take a look, We went to O'Reilly's for a replacement bulb and the woman behind the counter actually offered to have a look herself. I popped the hood, and my friend felt around an said, "I can feel the bulb." The woman suggested he remove the battery for more room to work and the task was completed in about fifteen minutes. Two questions occur to me: 1) Was Honda aware that such a quick and easy fix was available and simply attempting to take advantage of my ignorance? I hope not. 2) If not, why did these certified professionals not know such a quick fix was available, if my amateur friend went right to the root of the solution? I went in to discuss this, and received a polite hearing. To be fair, the service manager called me soon after and explained that they did not often work on Acuras and that by golly once they realized they they had such a quick and easy fix they would have done it gratis. I'm inclined to take his word for it, but am glad I did not have to.

    Bellingham Ford

    Bellingham Ford

    2.3
    (57 reviews)

    Wow, here I am giving a dealership high marks. Long story short version. My car was damaged and put…read moreme in the market. Mike, took my call, set a time and ezpz test drive. Highly Recommend Mike and company if your shopping. Till the next time, Peace

    I purchased a 2020 f150 with every possible extended warranty, boy did I need it. That was…read moreliterally the biggest pile of absolute junk I've ever unfortunately owned. It was in 8 times in 2 years. Many times without a service loaner, when I did get a service loaner, it was because I raised holy hell. Many times I was without my truck that I rely on for my business for two week periods. I was told many times that excessive engine oil consumption is normal, and I should be happy the repair lasted a year. Well... I'm not. And I went old school Toyota to make sure when I turn the key, it works. I will never, NEVER buy a ford again. I can't afford to have the downtime and lack of service vehicle, I was there so often I should have had my own coffee cup and frequent flyer miles. Repairs and concerns included: -Door lock (to their credit, fixed immediately after purchase) -water pump replacement -two separate incidents of the front differential needing resealed and repaired on the same passenger side -oil consumption issues -initial transmission trouble -catastrophic transmission failure 2 weeks after "repair" that left me broken down and with permanent damage to the transmission. This vehicle was purchased with 51,000 miles, had an almost 4k canopy installed, and I took an absolute bath trading it in to get rid of the nightmare at 71,000 miles. Never, never again. I have owned 5 ford vehicles, they have always been great. No more. The planned obsolescence, and "features" are a detriment. Get back to reliability Ford, consumers want reliable vehicles.

    Rairdon Vehicles Online - car_dealers - Updated June 2026

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