they need to stop giving out old fries and make french fries every time for everybody's orderread more

Terrible! Only customer in the morning. Ordered through drive thru. Ordered two…read morecroissant/sausage/bacon/egg/cheese sandwiches and two hash browns. Only gave us one of each but paid for two. Asked for the second of each. When got home found only one hash brown and NO sausage, plus both were mangled. Cheese in a lump on the side. Only one hash brown and not very good. Why would we EVER go back??

Prices are great, food was awesome and the staff is very nice…read more Restaurant inside is spacious and very clean.

Never can go wrong with anything they serve. Good food and friendly service…read more Will continue to visit for a tasty meal.

It's portillos. It's delicious. We like this location but have been to so many different locations…read more Food is hot, not a long wait, we love the inside theme and decor. Workers are friendly. Prices are higher but all fast food is unfortunately. We cut out a lot of fast food and junk food so this is our treat and I'm happy to get it once in a while. The hot dogs are the best but these days are on the drier side sometimes on the outside but the insides are still juicy. Can't go wrong with a cheese dog or Chicago style. My go to used to be ketchup and onion Bf always get a chili cheese dog and likes it. The beef is delicious. Charbroiled burgers are exactly what you want if you crave a burger. Not thick patty, that grill taste, the BEST buns with fresh crispy lettuce and mayo. Grilled chicken sandwich was always my go to but it was a hit or miss eventually after some chewier fat pieces. I'm not a thick / cake chunks shake person and only tried the chocolate shake once I think but people rave about them. Onion rings and fries are the bomb.

Me and my wife recently stopped here to see what this place offered. I'm always a big fan of going…read moreto a Portillo's and this was one of the old style locations just by looking at the outside. This place was really busy with the drive-thru as well as the dining area as well as the dining area. Expect this place to be very loud. Wait times were not too bad at all, it was a little pricey. Staff here was pretty moderate but the dining tables were Pretty disgusting and unclean. Overall, my experience here was pretty average to say the least. The kiosks are usually longer to wait in than just going to the line and ordering.

For "fast" food, it's the best. They also have great salads and other healthy foods. I've never had…read morebad food or service at any Culver's but this one is exceptional. On Monday evenings, they have a magician for the kids.

Trust me when I say I have a lot of Culver's and let me tell you the new Lenox location is the…read moreworst! It 100% comes down to how clean those grills are that food doesn't taste right. The Frankfort location actually tastes clean. Been like this for years now don't think they will ever change at all.

Service is UNBELIEVABLY SLOW!!! I went in to avoid the drive-thru line. They locked the doors after…read morewe entered so no one else could come in and order. At 5:15 pm on Saturday. The people who had ordered ahead of us, 10 numbers ahead, had been waiting for an HOUR! They were too polite to complain. They were short-staffed because many employees called in sick. However I sort of blame them for hiring their staff. How about some high school kids who would actually move quickly? There is one guy who actually cares, but he couldn't get the other employees to do much. I've said this before but either they don't have procedures, or no one here follows them. Watching the guy put cheese on burgers is like a three stooges skit. Gave them 2 stars because the food is good, service is negative stars.

It took us over 45 minutes to get through a drive through. When asked if this was normal the…read moreemployee said yes. -- overall will never come back here again due to lack of service and speed of service. This does not compare to the Jack in the box I know back home which was fast and efficient nice workers They also have signs everywhere for food they are no longer offering and have no idea what they do or do not offer

Definitely a great beef. Nice drive through window for quick pick ups and nice staff.read more

It's good. Not great. Inside was clean. Staff very friendly. Big menu. Something for everyone.read more

I've written quite a few reviews,but I've never reviewed a fast food restaurant. Partly because I…read morerarely eat at fast food restaurants. However in this case I'm going to make an exception. For a fast food sandwich this is my favorite. I get the Original Italian and it's always very good. The reason that I'm writing this review is not so much because of the food but rather the efficiency, profe and cleanliness of this establishment. I'd like to personally commend the staff for their dedication and hard work. It really shows.

Consistently fresh ingredients, excellent tuna salad and good customer service. Love Jersey Mikes!…read moreBest sub place in town!!

Location is always good! Food is always served hot and ready! Wait times are usually pretty quick…read more Staff is friendly.

Food was made quickly; sandwiches were yummy - picked up a meatball, wreck and Chicken club - all…read morewere delicious. Staff was courteous and efficient for a summer Saturday afternoon!

Yo, girls. This is the place to be!! Check out the really cute guys! There's two especially…read morethat are really good lookin'. Stopped by there today and I decided to eat in after all. The bread is a bit too chewy but I'll overlook due to the great staff. Okay. So I'm the mom of one of em. Little biased. But still check out this jimmy johns. They have freaky fast service. And great workers.

Little to none wait time. Greeted when entered. Great food and reasonable for the price.read more

This location is a roller coaster. Sometimes great, sometimes not. I can't put my finger on it…read more Generally, the service is good. The store was very clean. The food was pretty good but the cost is a killer. Bidenomics at work! 3 small cheeseburgers and a cheese and beef, small drinks and fries was over $50.

every time i come here theirs something either missing or wrong. seriously you guys need to start…read morechecking bags before handing out . tired of coming back because im missing an item it's annoying. earlier i had a big order & i was missing two sandwiches . by the time i came back my break was over.