I've been going here for years and up until the last couple months it's been great. The dentists…read moreand hygienists are absolutely wonderful, but the front office staff is rude and incompetent. I can never get through over the phone and give emailed 4 times now with an inquiry and no response. The last time I was there I waited half a hour after my appointment time for them to finally tell me they were backed up because someone had called out sick. My mom has had an equally terrible experience with their office staff texting her sensitive medical information. I'm bummed to switch my dentist because the doctors here are so great, but dealing with this office is a nightmare.

I've never had so much trouble getting a doctor's office to submit basic information to insurance…read more I paid upfront for Invisalign treatment in early February, after being promised that they would submit the claim to my insurance. However, they did not even submit the claim to insurance for nearly 2 full months, despite multiple requests to do so. Once they finally submitted the claim (in April), my insurance asked several basic follow-up questions about the treatment so they could process the claim. It has now been another two months and Crabtree Valley Dental has still not provided that info, despite multiple letters from insurance. Over the phone, they keep assuring me they will take care of it but weeks go by with no action. It seems pretty clear now that because they received my money, they they have little interest is helping with my insurance claim. I previously had good experiences with CVD, but I do not recommend that anyone pay for any treatments up front with them. Make them submit to insurance first, because otherwise you may never see that money again.

I like Dr. Lloyd because she is nice, competent, and does not try to upsell every possible service…read morelike my last dentist did.

Super friendly staff, Dr. Lloyd is a beautiful caring person, both inside and out. Her staff is…read moreattentive and always polite. Equipment, decor and furniture are new, clean and comfortable. They utilize an awesome appointment scheduling software that reminds you of appointments and I've always found it easy to reschedule when necessary. No waiting months to get in like some practices. I also like how we (our family of three) always see the same hygienist and Dr. Lloyd. Filing our dental insurance and using our flex medical spending account has always been seamless with the competent staff at checkout. If you are looking for a dentist in Raleigh, I highly recommend Dr. Ashley Lloyd.

I came to them as a new patient and to be honest that was my first and perhaps the last visit…read more First thing I asked them about insurance if they are in-network, they told me they accept insurance, but didn't tell me that they are not in network, which is kind of a lie. Second thing is their treatment plan. I know my teeth are not perfect, but I've been living with them my whole life and know what problems with them are. They created a plan for treatment with an estimate of more than $15,000, they included everything which didn't even bother me, and they didn't even ask me can I afford such money. They didn't ask me to prioritize it, it seemed like they just insisted on what they came up with. This is what's called the opposite to customer oriented business. Sorry, but I do not recommend this dentistry.

I had a horrible experience and was extremely misled on what the final look would be like. I paid…read moreover $10K for a bridge consisting of four teeth. After going through a lot of pain, discomfort, and lots of time waiting to heal, I got my final bridge installed and my 2 front teeth now don't line up with my lip. Never mind the horrible "bedside manner" he has. The hygienists were lovely but, him, not so much. I've moved elsewhere and have been much happier for the last few years.

Anna Abernethy of Renaissance Dental Center is an outstanding Dentist who recently put a new crown…read morein for me. She is very knowledgeable and professional in her work, and she was also very kind and patient while I was in the chair. Her attention to detail impressed me, and I felt very comfortable throughout the procedure. She answered all of my questions thoroughly and ensured that I was aware of all the steps involved in the process. I am ecstatic with the outcome and highly recommend Anna Abernethy to anyone seeking great dental care. Lee Goldstein

Our entire family goes to Dr Abernathy. She is superb! Recently helped my husband with a cracked…read moretooth. We are very pleased with our dental care.

I had an extraction and didn't feel a thing! What a wonderful experience. I have just started here…read morein 2024 and I'm impressed with all they do. The office staff is very efficient, too.

I cannot say enough great things about Dr. Staehling and his staff. They are friendly, kind,…read morecaring, and efficient. Dr. Staehling is a remarkable listener and a talented dentist. Believe me, I've had many, many dental issues over the years, and Dr. Staehling has been the most attentive, caring of all dentists I've visited.

I had 6 implants put in including 3 teeth bridge. Dr Bruno and teammates took good of me. The…read moreoffice atmosphere is very pleasant and friendly. They always joked with me having coffee in the morning. One time I went in and they didn't put me under and I could have had coffee. My implants turned out great. Sincerely, Patricia

DON'T GIVE THEM ANY MONEY!!!!! They grabbed $3000.00 my…read morefirst consultation. Since, their scanner has been broken. They can't get it fixed. TWO MONTHS AGO!!! Came in today, after an hour of not being seen. I pestered them for an hour, only to find out that this scanner needs to be replaced again. TWO MORE MONTHS!!! After 2 years , call it quits, move on and lose that $$$$$. They Don't Care Biggest Scam Ever

I went in December 2025 to start the process of a crown, first off Dr. Hoda is so sweet, along with…read moreher staff. She was very detailed and explained what the process was and I fully understood the billing. Absolutely a great visit. I returned on January 23, 2026 for part 2 for my first crown and to get started on another crown, again, excellent service and the temporary crowns were absolutely beautiful. Thank you Dr Hoda for your great work and to your assistant who did an awesome job as well. I'm so glad I found you!

Dr. Bassiri is the best. I've been going to them for over a year now and was comfortable with the…read morework. Before I haven't been to the dentist in awhile and was nervous about going. Overall good experience and would recommend to anyone.

I brought my 8 year old daughter in to get her ears pierced. We worked with Sadie and she was…read morefantastic! Highly recommend Sadie if you're doing a kids ear piercing.

The best makeup and skincare. Super professional staff. I recently had my makeup done and was very…read moreimpressed. If you haven't tried Merle Norman cosmetics you need too. I learned many tips on how to better take care of my skin and apply my makeup.

Dr. Atari is amazing. She listened to my concerns and helped me find the solutions to them…read more I had been having tooth aches from a previous root canal and she referred me to the right people. They were able to fix my previous botched root canal from a horrible provider in Miami. Fast forward to the final step to my root canal Dr. Atari took her time to make sure I was comfortable and also listened to my other concerns bothering me and she was able to fix it that same day. I am so glad to find Dr. Atari and her team. She is patient, kind, and caring. I definitely recommend Dr. Atari.

I went there in January for a root canal treatment, but my pain never went away. A month later I…read morewent back, they did a second treatment, but that didn't work either. In the end, they told me "we can't do anything" and referred me to another place. They neither refunded my money nor took any responsibility for the failed treatments. On top of that, the tooth next to the one they treated also got damaged and now needs to be extracted. This level of carelessness and irresponsibility is completely unacceptable. I'm taking this to court. I strongly advise everyone to stay away.

I would highly recommend Dr Mathew. The staff are caring and go the extra mile to take care of…read morethe patient's needs.

Dr. Mathew and his staff are the best of the best. I wouldn't trust my dental care to any other…read moredental practice