Sore subject here! CVS is in flux with a new Ai 'customer service' system. IF, you have your RX#…read moreand/or dates, etc. it's pretty good. IF not; or you need to speak with the pharmacist? NOT so much! You WILL "hang" until you hang up! Just GO stand in line! The retail side is still reasonable.

I called because I had one question about passport photos and I didn't want to drive all the way…read morethere. The one star is because the phonetree was a "virtual assistant" and I'd put all my money on CVS going out of business because they've never heard the term customer service. The virtual assistant OF COURSE COULD NOT ANSWER MY ONE QUESTION SO it connected me to the front of store. This is where I play the fun game of "let's see if anyone answers the phone in the amount of time it takes me to drive there." And sure enough, CVS ALSO FAILED THIS. I let the phone continue to ring as we did our passport photos and I watched the one employee continue to ignore it. What is he paid to do besides ignore calls?

This pharmacy team is absolutely incredible! They have always gone above and beyond to assist my…read moreentire family with our prescriptions, working with insurance complications, and making sure to answer our questions. Steve and all the employees at CVS pharmacy are fantastic at their jobs and great people too.

Excellent staff , care about you , your health and just Pleasent people..! Steve the pharmacist is…read moregreat ..!

Fantastic photo center. So happy i came here! I had some book markers made. 1st time around the…read morewere not cut properly. So i reordered and it was a same day deal so happy to have had Anna help me. She quickly cut the book markers and they came out perfect! She made me feel comfortable coming here again. Anna's customer service is exactly what you'd want from a store. I will definitely be coming back. Also the quality of the markers were beautiful. Thank you walgreens for your excellent service!!!

This is my go-to Walgreens! Right on the corner of Sierra College and Douglas. Lots of easy…read moreparking. They have a drive through also. Good makeup and self care section. For this review - I want to shout out their pick up service. I did an online order and got it curbside about an hour later! And my order was perfect.

Store is closing by 7/15 and I am sad to see this location go. Been coming here for years.. even if…read morei've moved out of Roseville, i still continue to come to this location because they were nicer and personable compared to other rite aids in other locations. Everything is on sale 50% off. To all the staff, goodluck in your future endeavours.

okay guys. what a great place. i was taking my wifey here for surprise date night for…read morepre-valentines day because pffff guys, its riteaid. how can she not love that? it is literally the best place in the world ... i mean aside from payless shoes but they freaking closed so riteaid it is. anyways, so wifey and i get to there, okay? and she didn't even realize it was her date night surprise. her jaw dropped. "you can't be serious!?" and we go in and its just. wow. its wow. thats all i can say. the staff? what a cool kid club. there was like a ton of food stuff and fun stuff too and i kept running off to see the sales. there were some good ones. i saw a card with a parakeet on it. it reminded me of mine from when i was little, jeff tuesday. jeff tuesday escaped and my dad tried to tell me he was off selling insurance door to door, like what the heck dad, how is that supposed to help me? pretty sure birds can't sell insurance but whatever dad. jeez. anyways that bummed me out because even though its been like 20 ish plus years since i saw jeff tuesday last i was really sad because he was a dope bird you know? dude there was some awesome stuff happening in the cosmetics section like i dont know what you guys do there but it was freaking pristine. it looked like gwen stefani's voice sounds. one direction's what makes you beautiful came on while we were there and vera tried to pretend i wasnt dancing to it. got too into it and hit my hand on a display. sorry for knocking stuff over. the store looked great. sorry. we went into the section with the outside weather no-getcha section (idk what its called, but you know, like ponchos and other stuff so rain can't get you. so i grabbed this awesome red umbrella, okay, and i'm like, "honey...look, umbrunchuckella" (that's an umbrella thats also a nun-chuck) and vera says, "we've gone over this. you can't do that in public." which is frustrating because i really really want to use an umbrunchuckella, she just says i cant do it because i've hit myself twice doing it and she doesn't want me damaging anything else. overall, 5 stars. great date night destination. we wound up buying nuts, batteries, tissues, and post-its. your cashiers were really really friendly and they were patient with me when i kept getting confused about the total and stuff. you added up the total right. i forgot. i messed up. i'm sorry. you guys were right. sorry dave. you guys are rockstars. oh so fun bonus story! i locked us out of the car for the third time this week while here. "whoooooops" "no...no, please, vanya, tell me you didn't do it again." "yup.....the keys are *points* there" and so we had to spend even more glorious time inside this store while we waited for the guy to show up to rescue us from the car locking. she drove home silently but i'm guessing its because i had the music on and it was some really good stuff from miley cyrus.

Printed some photos and bought some wine. Fast, friendly and great price on alcohol…read more Needed to urgently print some photos of my cat while I was in town. Within 10 minutes they were ready for pickup. Wine selection was small but enough for me to find something. The good stiliff umis in the back if you need that. Also found some distilled water. My aunt lived till her early hundreds and that's all she drank. Better for cars cooling system vs tap too.

Completely incompetent pharmacy. Old fat white lady is rude af and never knows how to do her job…read more She's the only one who never knows how to run insurance and will argue and argue. I was sent a text and called and confirmed everything was authorized (they don't fill Until It is authorized) when I show up they said it needs auth.. any other time I go with any other staff member they know how to run and fill the prescription she the only one who doesn't. They are ALWAYS out of the medication.. was told it'll be here Monday it's now Tuesday and they "don't know" when it's coming in. The bitch needs to fired period.

This is the best Walmart store I've ever entered. I came in on a Wednesday evening around 7pm on…read morethe 20th of the month. I've had a difficult day and my nervous system was dysregulated. Made it worse Orangevale Walmart didn't have the 2-4 quantity of a particular item I needed. A Rocklin employee who answered the phone (wow) let me know the inventory takes 48 hours to update (geez). The parking lot wasn't busy and it was rather clean. The bathroom felt like it was straight out of a public restroom in Atherton, CA, and it was at the front of the store. The store was not crowded. Shelves were stocked and the store was in excellent condition. Never in 100 years would I think that a walk through Walmart would calm my nervous system. If I had the time, I would have stopped by Mindscape for a craft beer. They're great, too.

Delivery is a CONTINUAL issue. Today the driver called, did not follow the written directions…read moreprovided, could not understand nor follow verbal instructions and apparently cannot read a map. Driver gave up after not following directions and that was the end of our order. This has happened to some degree far too often. Seems some drivers can get here while others are not capable of doing so. We are likely not using this Walmart for delivery again so will shop elsewhere.

Friendly and professional team that is focused on their customers. Thank you Pierce and staff!read more

Was guaranteed by the tech that prescription would be available next day by noon. Next day noon…read morecomes around and get a message saying they won't have it until Monday and no guarantees at that. Could have got it same day from any other larger pharmacy. Feels like they wasted my time.

The other reviews here are right. If you can avoid this location I would. The staff are nice and…read morethat's the only positive. When your doctor sends your prescription here it might not be filled then it's a game of phone tag for a couple of days to get it filled. Then you show up and wait in line, get told 15 minutes, wait in line again, get told another 15 minutes and keep waiting. They said they couldn't see a reason that it wasn't filled. It's been filled every month for years at another cvs location before I moved. Very time wasting experience standing around in target.

Please educate your front desk staff to be better at problem solving. For medications that cannot…read morebe hard stopped your staff should be offering a bridge medication fill. Without refills on hand instead of trying to send someone away. Figure out how to help. I had to ask multiple times to have this completed instead of just being sent home without any medication. This is not the way people who took jobs to help other people should be treating patients.

I have been a customer here for over a year serving my compounding medicine needs for my senior…read morecat. The staff has always been friendly, professional, accommodating, and genuinely caring. They consistently go above and beyond to help their customers. Recently, I had a situation where I was short on money and had to use some $2 bills that I had been saving for over 40 years. The receptionist, Dawn, noticed how much those bills meant to me, and thoughtfully set them aside. After I was able to pay another way, she returned them to me. It was an incredibly kind gesture that I will never forget. In today's world, it's rare to find people who care enough to do something so thoughtful. The entire staff has always treated me with kindness and respect, and this experience reinforced why I continue to trust them with my pharmacy needs. Thank you for your outstanding customer service and compassion. Highly recommended!

I've used Advantage several times for both my dog and later my cat. They are great to work with,…read morereturn calls quickly, fill prescriptions quickly, and take the time to speak with you on how best to give and store medication. I think their prices are reasonable too. If you have been prescribed a medication such as Gabapentin for your pet (taste is awful) you can get it formulated to a pill or to a flavored liquid. Makes medicine time much easier and less stressful. Ask your Vet about using Advantage.

Reeta is so sweet and helpful today (June 13)! This is a nice CVS but Reeta was so helpful and…read morefriendly at the front counter when I was checking out. Thanks for helping me find the gum I was looking for!

The worst pharmacy ever. Do not use if you need emergency meds from the hospital. This pharmacy…read moredoes not care. They are rude and act like they don't get the faxes sent by the ER. I will never use this pharmacy or this store ever again. The crap in this store is overpriced, even the smallest snack. I do not want a cold hearted pharmacist. I'm very sick and need compassion from my health providers and their support staff.