Ive spent 6 thousand + dollars you've had the car over 2 weeks and I still cant get a call back…read moretelling me when the job is done. I jave to call every day only to hear you havent finished the with an alignment. I would not recommend this garage to anyone.

Any time I've need an auto place after 5 or 6 theses guys had gotten me through but last night I…read morewas desperately trying to get a light change then it turned into 3 light then the bill It only took the guy 10 min to change 3 bulbs and they charged me 114.00 dollars and I don't think it's the money that bothered me as much as the owner or sorry not sure if ur name but I heard him tell one of the guys I got one for you. I took that as being taken advantage of and over being over charged. I hope I just got my wires cross sir. Thank you betty

Friendly and helpful staff. Cross country trip with my kids and rental needed an oil change. Got us…read morein and out in under an hour! Very grateful for their fast service and understanding of our needs.

Tony was an absolute lifesaver! He treated my car like it was his own and made the whole process…read morestress-free. Tony kept me updated, explained everything clearly, and the work was top-notch. If you need repairs done right with a personal touch, go see Tony @ showcase auto and truck across from olivas market on main st you won't regret it!

I had a great experience with Spillers Automotive, Greg was super helpful, kind and service was…read morevery fast! I am so grateful for the kind customer service and quality service.

Terrible customer service Called to get a quote and…read moreemployee was rude and hung up Definitely shouldn't be in the automotive business with that terrible customer service

Very happy with our purchase they have a great crew from John the owner Nick Matt and Dave. Gary in…read morethe garage very knowledgeable . We have bought many cars and trucks over the years and will continue to do business with an establishment that has certainly earned their great reputation.

I usually dont do reviews, as a general rule but had to here. Im 60 and have had my 2009 Chevy…read morepickup for 8 years. She was my originally super low miles, deep purple mag rims baby. I never thought I would give her up. It was time. I was convinced giving her up was going to put me in therapy. I stopped in here. They knew I would need TLC. They were kind, spent time with me and made it happen for me. I have a new pickup and she is sweat ride. You MUST check them out. You wont be disappointed.

Fantastic customer service. Brought in for an accident repair. They did an amazing job, it doesn't…read moreeven look like anything happened! Jim got back to me immediately after my first call, and stayed in contact throughout the process. Pick up and delivery, easy and efficient. And also, they are approachable, easy going! HIGHLY RECOMMEND!!!

Very service the girl is so cool and Thanks you to employees Happy Patrick day Friendly staffread more

Got a flat tire and looked up tire centers and saw Harbro as a great rated shop. As my car was…read moretowed there after hours I just so happen to run Into Tim who started the company and now is run by his sons. He was literally one of the nicest people we have met. He made sure we were ok, almost offered to open his shop and give us a rental as we live in Cambridge! But the uber was almost there. Tammy in the office was so nice and professional and even fixed our car in less than a day. She was very accommodating and we were just so happy with the service and attention. We will be coming back for all of our tire and auto needs as service like his is hard to find! Thank you again Harbro team!

Another great experience with them. Called about my car stalling on the highway. At does they…read morecouldn't take me for 5 days (which is still earlier than most places could've) but were able to work things out to get me into a rental the next day and took a look at my car after only 2 days and then had it fixed the next day. Appreciate how fast they were with the diagnostic, the fix, and finding time in the schedule to look at my car and get me into a rental.

Tom and his team were amazing to deal with! Made the whole repair process seamless and stress free…read more Despite my vehicle being there through Christmas and New Year's, it was still done within a reasonable time. And when I picked it up, it was washed and vacuumed, windows and interior cleaned. Highly recommend

2018 Update--- It looks like a recent customer had a…read moresimilar experience as I did, so I changed my rating from a 2 to a 1 because they don't seem to have improved. I also spoke with a few others who had work done in the past 3 years and it's disappointing. --- I recently brought my 2014 Civic here for repairs after my parked car was hit. I really don't like to post a negative review of a small business, but my experience was such that I feel compelled to say something. At the very least maybe management will see and make some improvements going forward. When I picked up my car I found the front tire had what looked like paint from the job, and the spacing between my front bumper and the body of the car was the same as when I brought it in, that is to say, it was still separated (1/4 inch) from the accident damage. I was notified at closing before the weekend that my car was completed. Unfortunately I couldn't pick it up for another 4 days because of Labor Day weekend. And I couldn't pick it up after they closed because my car was still on the lift, which seemed odd to me. 4 days later I picked it up and it looked only partially completed. So arrangements had to be made to bring it back, and at that point there was no apology or strong desire to make things right. If anything my complaint seemed to inconvenience the person I spoke with over the phone. Two days later I picked it up and I will give credit that there was some sense of an acknowledgment that it wasn't done right the first time. Nevertheless, it still wasn't fixed 100% as I was told the bumper would need to be replaced to get it to 100%. I was also told that it was unlikely insurance would pay for an OEM bumper, though when I talked to my insurance company they said an OEM part would be approved as long as the appraiser decided it was necessary. What should have happened is the appraiser should have been called when it was discovered that the bumper wasn't able to be secured properly. At this point I am choosing to live with the gap because my alternative is to start the whole process over with Kearns. I can't take it somewhere else because insurance only pays for a job once. But I think the goal should not have been to mostly fix the car, or the get it to a point where the customer can learn to live with it. The goal should be to fix it 100%, especially where the car is only a few years old. I'm disappointed with the experience and the result. 2 stars for the fact that the side view mirror and the body paint were done right, minus the overspray on the tires that I still haven't been able to completely clean off. But I wish I took my car somewhere else and felt like customer satisfaction and quality work was a higher priority. I would have driven much farther to get those things.

I'm honestly so grateful for the amazing service at Main Street Service in Hopkinton! I was shocked…read moreto see any bad reviews because my experience was nothing but great. I had been to so many shops trying to get my steering box replaced and adjusted, and they finally got it right. My truck's running better than it ever has. John, the owner, and his son were both so helpful, honest, and made sure everything I needed was taken care of. Couldn't recommend them more.

Some years ago I struggled to get my car there as it had neither first or second gear... Getting…read morethru the lights at the top of the hill on a green was major luck. Had a friend pick me up, and before I was home John called to tell me my car was ready for pick up... I was imagining major transmission repair... "There was a loose nut." We're used Main Street Service for, OMG, nearly 40 years! The best!