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    TruComfort Heating and Cooling

    5.0 (3 reviews)
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    Services - TruComfort Heating and Cooling

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    2 More Services

    Water heater installation

    Water heater repair

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    Plumbums

    Plumbums

    4.6
    (32 reviews)

    Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

    Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

    Dynamic Heating, Cooling & Geothermal

    Dynamic Heating, Cooling & Geothermal

    3.0
    (22 reviews)

    We had a hot water tank installed by Dynamic Mechanical. From the date of install we kept getting…read morealarms on the new shut off system they installed on the tank. They have been out several times to "fix" it. All they have done is unplug and reset it. There is a terribly annoying beep that keeps going off every time we get a new error. It hasn't been right since install and now they want me to pay to have them come look at it because the labor warranty has expired. I get it and if this was a new issue I would have zero problems in paying them to come out, however that is not the case. Awful customer service by Nathan, I will mot be using Dynamic Mechanical for any future work.

    I was in Aruba and had a furnace break down in Connecticut during a blast of cold temperatures…read more This company was great to work with, expedient about getting the materials, setting time to make the repair and completing the job. The technician was very skilled and professional. The price was very fair. I had used them for the first time on a previous job where I had a problem with mini splits not working. The previous contractor who actually installed it could not find the problem. Dynamic was recommended by the manufacturer. They came out, inspected it, found the problem and made the necessary repair the next day. Again, a very reasonable charge. I am a happy customer and will continue to use them as the need arises.

    Lassen Heating & Cooling

    Lassen Heating & Cooling

    3.0
    (2 reviews)

    Lassen heating and cooling just installed a new Carrier Infinity heat pump system in our condo…read more Sean and Jacob are very professional, knowledgeable, and talented. They showed up on time and dedicated themselves to our project. I had requested proposals for two other contractors and Lassen gave us the best system at a lesser cost than the other competitors. I would highly reccomend Lassen Heating and Cooling to all my friends and family. Hoping to use them again this spring for our daughters home A/C system.

    Avoid using this company!! They installed an HVAC system in a new build in 2023. The labor only…read morehad a year warranty but the parts were supposed to have 5 years. In July 2024, the upstairs HVAC system in the home stopped providing cool air. Sean Lassen was contacted multiple times over email and phone to ask him to investigate the problem. He only responded to our inquiries when the builder reached out to him and asked him to contact us. Unfortunately, instead of going out to the house to investigate the issue (his website says he offers 24/7 emergency service but couldn't offer me any timetable to come out other than to say it would be several weeks before he'd have time) he offered excuses about being too busy, being too far from the location of the property, not having good employee support since COVID, and then mentioned that we would be outside our warranty anyway. I had another HVAC company go out to diagnose the problem and the builder also investigated the problem directly. Ended up having a different HVAC company install a new flare, reconnect the pipe, add refrigerant and test the system at a total cost of almost $1700. Lassen HVAC is completely unresponsive to homeowners, takes absolutely no interest or accountability for his workmanship and or responsibility for any corrective actions. Did I mention that we missed out on a couple thousand dollars in rebates when our system was installed too because he never got us the paperwork we needed?? DO NOT USE THIS COMPANY!

    TruComfort Heating and Cooling - hvac - Updated June 2026

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