UPDATED REVIEW 2026: Between 2023 and 2026, Superior HVAC and Tank Removal performed service on our…read moreHVAC system (that they originally installed) at least 5 separate times. These visits were all related to the same issue - the system did not function properly to maintain the desired air temperature, particularly in the summer months. As the HVAC system installed was still malfunctioning, and we learned that the warranty was held by Bosch and did not require us to use our original installer, in May 2026 we decided to call another company we located due to their familiarity with Bosch systems to come look at the system. This new company was so appalled by the mess of the state of the wiring of the system and our prior experiences trying to have this issue resolved through Superior HVAC and Tank Removal that they did not bill us for their initial diagnostic visits. This new team immediately determined that the main power board on the inverter was fried and ordered a replacement part, which they recently installed. The system has been working perfectly ever since. What we're left wondering is why it took another company 45 minutes to immediately diagnose and correct (what seemed to them to be) a clear malfunctioning part in our Bosch inverter, when Superior HVAC and Tank Removal not only installed the system, but then also visited our property no fewer than 5 times (and we have been billed for 4/5 of those visits) and and failed to diagnose nor fix the correct issue? We do not wish to continue business with Superior HVAC and Tank Removal in the future given these experiences.

Excellent service. John took the time to explain what was happening with my furnace and patiently…read morelistened to my woes about needing a new one. He quickly returned my calls and was very easy to communicate with. Highly recommend.

They responded quickly to our need to replace our central AC. Discussed the possible alternatives…read moreand provided fair and transparent pricing. We were scheduled within a week despite it being mid summer. The install went pretty well but it seemed to me that the air being put out wasn't cold enough. The owner came over that afternoon and worked until 7PM to tune up the system and top off the refrigerant. He carefully measured the air temp and volume to assure it was working up to specs. We were able to sleep that night in a nice cool bedroom! I fully recommend this HVAC company!

I reached out to American Heating about a furnace tuneup and service call. They scheduled me 2 days…read morelater and gave me a time window. The tech (Ken) showed up as expected and was very helpful. He was able to address the issue I was having and also tuned the furnace. It was installed a year and a half ago and it runs more smoothly now than it did new. I was extremely happy to have Ken work on my furnace and will be a repeat customer with American Heating!

They called me less then a week before my appointment for a tuneup as a new client to cancel. Told…read moreme they had a boiler replacement they were doing instead. They didn't have any availability to reschedule within a decent time frame (5weeks+) after having to wait that long for the original appointment.

Carmine and his team treat their work like they would be working in their own home. They are…read moreprofessional, knowledgeable and thorough. They go above and beyond the actually maintenance. They look for what caused the problem and try to find a wider solution. They helped our HVAC system run so much more efficiently. They installed a new boiler from an 35 year old one, and they installed a split unit to help heat/cool/dehumidify our basement. I cannot say enough amazing things to add about them. HIGHLY RECOMMEND.

, the technician came twice. He was not only courteous, polite and respectful he explained what…read morework he performed. He was very thorough. It seemed like he was working on his own home. I would recommend this company to anyone who needs honesty and professionalism. THOSE qualities are difficult to find.

I called Stratus on a Saturday to leave a message, not thinking anyone would answer. Mike answered…read moreand knew he had a busy week coming up so he stopped by my house on a Sunday to discuss a ductless system. He took measurements and had a quote to me 24 hours later. I had 1 other quote and had 2 no shows from other companies so I was very impressed. Mikes quote was much less than the other quote and his timelines for install was also 4 weeks sooner! Mike was here with his employee right on time and installed our system within a few hours. He answered all my questions and even sat at the table and registered my unit for warranty for me. I have called him back to service my furnace and take a look at my oil tank because I thought it had a leak. He's always on time, always professional, great pricing and excellent service. We have had our unit for almost a year and have had no issues. I'm beyond impressed with this company and highly recommend them.

I can't say enough good things about Billy and the work he and his team did fixing our dryer vent…read more Not only was he affordable and flexible with scheduling (even caring about my baby's nap time), but also he was incredibly kind throughout the whole process. What stood out to me was that he's a genuine guy who looks out for you like a friend; he explained what needed to be done, gave me options, and never once made it feel like a pushy or greedy transaction, something I've experienced with plenty of other businesses. He really puts people first, and that kind of honesty and care is rare these days. If you're looking for someone genuine who will do quality work while treating you with respect and fairness, I highly recommend New England Property Pros.

Bill has been servicing my mini-split heat pump system since it was installed, and I can't…read morerecommend him highly enough. He is incredibly responsive, personable, and friendly. His knowledge of the system and the time he takes to explain how everything works have always been helpful and informative. During this most recent visit, he completed the annual service and also reinstalled the line-set casings after we had removed them while residing our house. It was a tedious job, and I was so relieved to have it done professionally. To make things even better, Bill was willing to come out on a Saturday to fit me into his schedule and didn't charge me for the overtime. When one of the heat pumps unexpectedly stopped working, he spent hours troubleshooting the issue instead of rushing through the appointment. He even returned on Sunday morning to continue working until everything was resolved. Bill's dedication to his customers is exceptional. He genuinely cares about doing the job right, not just fixing the immediate problem but building lasting relationships through his professionalism, expertise, and outstanding customer service. He's someone you can trust, and I wouldn't hesitate to recommend him to anyone.

We had Joe Abbate and his team at Joseph Abbate Plumbing & Heating Contractors install a new high…read moreefficiency boiler in our new house as part of the Energize CT heating loan program. Joe was excellent throughout the entire process. After speaking to over 10 other contractors, all of whom came out and gave me estimates ranging from $6000 through $14000, I was thoroughly impressed with Joe's professionalism and his attitude from the start. He was completely upfront about pricing, credits from manufacturers, anticipated labor time, etc. Where are other contractors were just trying to squeeze every last dime out of me I never got that impression from Joe. When it came to the actual work, Joe was able to coordinate around our schedule (as we were in the process of getting married and moving into the new house at the same time). The team he had working with him was excellent throughout the whole process as well. They were all extremely polite and professional and I had no concerns about leaving them in my house to get the necessary work done. I never saw them standing around with nothing to do and they were very respectful of our property. They even made sure that they cleaned up each and every day after they finished working, which was excellent, and definitely not something every company does. It's 5 months later and I still haven't found a single nail or piece of cut piping laying on the ground. The boiler that was put in works excellently, probably better than my initial expectations. He also removed the ancient boiler and oil tank that were there when we purchased the property. Once again, there were no issues with the removal and I love having the extra room in the basement. It has been 5 months since he installed the system and there has been two times when I have had a minor leak, and due to my fear of plumbing, I called Joe both times. On both occasions not only did Joe get back to me within the hour, he also arranged to have one of his guys out at my house the following morning. Both of the problems were relatively easy fixes and the individual was in and out of my house in under an hour on both occasions. I have nothing but high regards for Mr. Abbate and his company and would not hesitate to use them again.

My furnace broke right before the cold snap. They came out with a new furnace installed it in a…read moresnap with no issues. Everybody was so polite and so respectful explaining everything to me answering all my many questions. They were a blessing to me, even the young lady who answered the phone was so sweet and polite. and this meant so much more because I've been having an extremely rough year, been having a lot of Windows slammed in my face but Mr Abbate came to assess my furnace and he was so considerate and so empathetic and compared to everyone else I had been dealing with in the past few weeks, he considered how cold it was outside and how uncomfortable it must have been for me, and he made sure to get my furnace in, even though I'm pretty sure his schedule is extremely tight right now. He could have waited until after Christmas but he tried his best to get the work done for me right away, and for that I will be forever grateful. Joe Abbate plumbing and heating are the best, thank you so much.

Owner answered immediately and came the same day to install a new water heater after mine died on…read morethanksgiving. Very polite, excellent service and he showed me everything I needed to know. Thank you!!! Also very reasonable and wore a mask.