I've been coming here for about two years now and Brandon and Chase have always taken care of my vehicles. I appreciate their willingness to help and their honesty. I highly recommend this business. read more

Scheme. They charge way too much for simple stuff. Recommend a mobile mechanic or a local guy, these people tax.

These guys are so expensive and up Mark the tires so high if you go and buy tires from somewhere else and just have them mounted imbalanced here they still won't work with customers that buy tires elsewhere. Highly advise you don't come here. read more

Employee David laughed at me when I called to see if there was availability for an oil change and a transmission flush. I did not see what was funny about that question very very unprofessional and due to his rudeness , I will no longer take any of my vehicles there I work in customer service, no matter how your day is going or what's going on with you , you have to be on your game. I'd give zero stars if I could, but you can't. read more

My experience at Ramona Tire was terrible. I found a "deal" on their website for tires for my son's Toyota Tacoma. Ramona Tire's website, which works very efficiently, quoted my out the door price at $406 and change. The "deal" was buy 2 get 2 tires "free". That was on a Sunday evening. I called Tuesday, confirmed the tires I wanted, the price quoted, and made the soonest available appointment for 3pm the next day (Wednesday). Upon arrival, I was shocked to be quoted an initial price of $470. After I called bullshit on the $64 increase from the original quote, they said it would be $443. To add insult to injury, they aggressively tried to upsell me on a $129 alignment service--something they said was "standard" even though he had driven on brand new snow tires for the last six months in Salt Lake City and there was zero evidence of uneven wear. Then I was told it would be about 3 hours (why does one make an appointment when they obviously overbook?). So I had to call my wife to drive 15 minutes and pick me up. Not the end of the world, at least I was getting the job done, still at a pretty fair price. The real disaster unfolded when I returned at 6pm (they close at 6). Not only had they not started on my truck, but I was also left waiting for another agonizing hour. A little after 7pm, the gentleman running the shop casually informed me that they didn't have the tires in stock! He said the inventory on the computer was incorrect. He did say he was sorry, but there was no attempt to make it right (maybe a tire of similar or better quality at the same price- something any reputable shop would have offered). This level of incompetence and utter disregard for a customer's time is beyond unacceptable. I left the shop empty-handed, having wasted several precious hours of my day. This Ramona Tire Shop epitomizes the word inept, and I strongly urge everyone to steer clear of this poorly managed establishment. If you value your time, money, and sanity, avoid Ramona Tire Shop at all costs! read more

Customer Service ZERO Rating. I was Just Ignored and I left after 10min. I have been watching this location since opened and their bays are NEVER full, very little business. Now I know why! Today, I just came from Bud's Tire up the street and they are too busy to get to me today for an alignment. So I decided try to see if Ramona could do it at a reasonable price. Alignment bay open, only working on 2 cars, and open to 5pm - thought I was in luck. NOT! The guy at the counter was on the phone in a long conversation so I sat down to wait until he was done. When he got off the phone he disappeared into the shop, then he came back and immediately made another call put his finger up for me to wait and walked away again! I heard him on the phone talk about grandkids. Customer Service ZERO Rating. I guess I'll stick with BUDS Tire even though they are very busy! read more

The service at this location is amazing!! The head manager Chip was so kind and had excellent advise about my car. The whole team is hard working always and definitely trustworthy! read more

Ramona Tire & Service Centers - My 2017 Ford Mustang getting two new rear tires! - Tires Near Me - Riverside, California

They did an amazing job. I was headed on a long trip and they patched up my tire and checked my fluids and made sure it was safe enough to drive, thank you so much for going above and beyond especially the service manager chip. read more

Been here a couple times always takes around 1.5 hours for an oil change. This time i was quoted 1 - 1.5 hrs ended up taking 2.5 hrs. Watched as they completed the oil change and pulled a truck behind my car to start working on. Watched them walk passed my car for 30 mins. It wasn't until I came to the front desk to check that they actually checked on it and was told "they just finished". Dont come here. Choice Tires around the street is much better and affordable. read more

The two stars are for the price, the well mannered employee that I spoke to and the service of the job. I just wanted to get my tire repaired and they said it would take an hour when it took 2, and they left my furry steering wheel cover all dirty! Really unprofessional read more

Ramona Tire & Service Centers - was all white when I dropped it off - Tires Near Me - Riverside, California

Keeping it short. Shady on pricing. Jim was being very condescending towards my wife. Been going there for years. No more chances. I'll just take my business elsewhere. read more

I was shopping for wheels and tires for my truck and after getting the run around calling other local shops I thought I would try Ramona tire. I spoke with Chip and he was very helpful and trying to give me a quote. He took down my information and within a couple hours had called me back with pricing and availability. Since the experience with him was much better than the other shops I had dealt with, I decided to move forward with the purchase at Ramona Tire. He ordered the wheels and tires and we scheduled the installation for Saturday. I came in as soon as they opened and even though there was a line out the door, Chip processed my information promptly and they proceeded with the install right away. Within a couple hours my truck was ready and Chip called me to let me know. I came down And the wheels and tires look great! The whole process was pretty easy and Chip and his team were a pleasure to deal with. You could tell that they took pride in their work and their ability to service their customers. Other places could take some cues from them regarding customer service. So bottom line if you're looking for a no hassle, customer service oriented tire shop that will do what they say they're going to do this is your place! read more

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You will be ripped off! Oh boy, 112 dollars for one non brand name tire. Look else where if you have the time. The only reason they get 2 stars is because they got the job done quickly. However, it sure came at a price (a high one). The "new" tire was full of dirt that I had to ask/question if it was a new tire? Told the customer service representatives this, his response "I can get a towel and clean it if you want" how about you do that before you present that work you preformed to a client? For 112 yes I expect my brand new tire to be clean, not look like someone took it over roading. Now this isn't my first flat tire. Therefore, kind of knew what to expect. Geez, really can't recommend these guys. Go else where for a deal! Need my two back tires replaced definitely won't be coming back. read more

Ramona Tire & Service Centers - Definitely expected more for a 112 dollars. It looked used, to the point I went to get it checked by another shop. - Tires Near Me - Riverside, California

Great service! The guy was very helpful and the prices felt very fair. Compared to other tire shops, this one I had a great experience and the price was great. read more

Totally tried to take advantage of us by adding on "issues" that needed to be fixed, etc. Go to a reliable mechanic/tire shop instead.

I scheduled online for tires for my SUV for Friday at 11 am. When we arrived they did not have the tires in stock. They said to come back at 2:30. When I returned, they did not have the tires, told us to come back at 10:30 on Saturday. At 10:30 no tires; come back at 2:30. Come back at 2:30, tires are in but make us wait 2 hours to install. They have no idea what customer service means read more

Horrible service just finished a 16 hour shift at the hospital and went there at 530pm to just get my tire patched on my new Porsche Taycan and they turned me away saying they were closed. When on the door it's say they close at 6pm. I went down the street to Buds tire who closes at 530 but patched my tire without hesitating at 545. I wouldn't recommend this place to anybody and I live in orange crest for 20 years. read more

Avoid this business at all costs. Unethical business practices and their Yelp reviews prove this. On August 4, 2019, Dejay K. from San Bernardino, CA. posted this review: "Okay for tires but beware of using them for anything else! They are quick to charge for a diagnostic test and then come back with no results." This is EXACTLY my experience. On February 19, 2022, I took my vehicle to a private mechanic for an oil change. This particular mechanic had changed the oil in my vehicle since 2016, when the vehicle was purchased. I asked him to inspect for a slow leak coming from the rear differential area. The mechanic identified and showed me the vehicle had a leak coming from the pinion seal where the driveshaft connects to the differential. He recommended bringing the vehicle to the dealership. I reviewed my extended warranty purchased through CarMax MaxCare. Fortunately, the vehicle is still under warranty. I located this Ramona Tire location which honors MaxCare warranties. I brought the vehicle to this location and explained the problem. Along with fixing the leaking pinion seal, I asked them to diagnose the driver's side passenger door handle, which no longer allowed the door to open. The associate explained they would run a "diagnostic test" to identify any problems. I asked how the process worked utilizing the MaxCare warranty to cover the cost of the repairs. He explained they would write an estimate to fix the repairs. I would contact MaxCare, provide them with the location of the business, and MaxCare would contact them and authorize the repairs. From my experience in the automotive industry, automotive shops front the cost of labor/parts and are reimbursed later by the warranty company. For this reason, they dislike these situations because they don't get paid right away. The manager, I believe his name was Chip, was quick to inform me I would still be responsible for the "diagnostic test" cost, which runs $99.99. Approximately twenty minutes later, I receive a call from the associate saying the oil drain plug was loose and the incorrect oil filter was used. I asked if they identified a leak coming from the pinion seal. The associate informed me there was no leak coming from the pinion seal, only from the oil filter and oil drain plug. Next, I asked if they diagnosed the driver's side passenger door problem. The associate told me, "I quickly depressed the unlock button twice on the key fob and the door had no problems opening." This is where my experience in the automotive industry came into play and I realized the store had no desire to correct the problems, only to make a quick sale. I expressed my concerns to the associate who told me I'd be responsible for the oil change and the diagnostic test (a total of approximately $217.35). It is a coincidence that the vehicle has had the oil changed by the same mechanic since 2016 and almost six years later is the first time there has ever been a leak. Additionally, the driver's side rear door hasn't been working for over a year and just now started working when the associate quickly depressed the unlock button twice. Again, this is all too coincidental. The associate must have relayed our conversation to Chip the manager who knew I was onto their unethical business practices. Chip calls and tells me after further inspection a leak was detected where the driveshaft connects to the differential (pinion seal), confirming the problem I initially told them about. Chip tells me he will call MaxCare to request approval for the repair to be covered under warranty. The original associate told me I would contact MaxCare, not the business. When I brought this up to Chip he told me the associate was "not familiar with how MaxCare requests were processed." I told Chip I didn't want to do business with unethical people. Am I supposed to believe that Chip would've called MaxCare to request authorization for these repairs to be made? During their initial diagnostic test they didn't locate a leaking pinion seal. Still, when I started to offer resistance magically, they confirmed the problem I made them aware of from the get-go? This is 2022 and I refuse to do business with unethical people. Times are rough during the pandemic, business is slow, and your overall ticket number for the day is down, but that does not give you an excuse to use unethical business practices to drive sales. I was not charged for the diagnostic test but wound up paying $117.35 for a full synthetic oil change that I can guarantee was not needed. I am confident that the vehicle was not leaking oil from the drain plug or filter; this was just a crutch they used to make a sale off of me. Had I not been aware of their practices, they would have made $200.00+ on these two services instead of completing the repairs needed and waiting to be reimbursed. Once they realized I caught onto their games, they had to stick to their story and charge me the cost of the oil change. AVOID THIS BUSINESS! read more

Took my boyfriends BMW to get a tire replacement and they cut the sensor of the tires off. Right when we got into the vehicle it gave us many alerts and instead of going back we drove to LA. His uncle owns a mechanic shop and we thought multiple things were wrong with the vehicle but it turned out they just cut the sensor that detects brake pad level and brake fluid. So not only did we have to repair that, we also had to reset the cars functions because there was nothing wrong. Typically places do this as a money grab. Be aware and if something is automatically different with your vehicle. Let them know because this is not okay. read more

Great people and great work. I called around and these guys were quick to respond. They saw my car right away and helped yo set me up with some quotes on my tires and repaired the low one in the mean time. Thank you! read more

We needed brakes and they got us in right away and it was already 5pm. Great customer service and we really appreciate that they got us in and hour before closing and a day before a holiday. Much appreciated. read more

Revised it to 3 stars, management took the time to respond and would be addressing my concerns. The fact that management responded was a plus and will give them a try. Original post: Poor service, first Chips response to why did he finally answer my call, was he's the only one at counter. Hmm the older Caucasian walking around must be the manager. Not managing staffing very well. It's 2:15 when I pulled up. One guy fusing tire, that manager walks up and walks away, then Hispanic guy makes et contact with me and point to my tires signaling air check, walks away. I park css as ll then to schedule was put on hold. Went to subway, ordered my food, called again told to wait. Hung up after a few minutes, called again once food ready wand chip/ chad at this pint I do t care what his name is. And proceeds to respond he's under staffed. Service horrible. Couldn't get air check read more

Very unprofessional. Quoted me $35 for mount and balance on one tire so I made an appointment, told them the tire size and truck and when I get there I only needed a mount no balance. The man working ask to see truck so I walked out there and explained I only need the new tire mounted in my new wheel and he said it would $40 with no balance. Than after much attitude from him said he'll do the mount for $35. He tried charging me more for less work. Won't be coming back here again. read more

Older man there was a prick. Wasted my time. Was told Yesterday to come back today to fix my tire. Was then told that they no longer fix flats for free. But for 50$. Then was told to leave. I will never go back again. read more

I will never be going here again went in to get my tire patched up and they said because there were two nails they can't do it and I would need to buy a whole new tire so with that I did pay for it but then I decided to call other places and was told they could look at it and I got them patched up with no problem tried to get my money back and they said it was they're policy which I was not told that this place will totally rip you off read more

Ramona Tire and Service is our "Go To" for our trucks and has been for years now. We've bought tires and had both our trucks serviced there for a long time. It's hard to find honest, legitimate, hard working, real, skilled mechanics nowadays that aren't just "part swappers" that keep swapping until, hopefully, they fix your vehicle. Martha and Mando are outstanding advisors because they're REAL MECHANICS as well, they'll get precisely to what is ailing your vehicle, They're very personable, good people who make you feel right at home and at ease knowing your vehicle is in good hands and will be repaired correctly at a very competitive price. You're NOT going to get GOUGED when it's time to pay the bill, in fact you'll be pleasantly surprised at the final cost. The mechanics at Ramona are top notch professionals with TRUE troubleshooting skills, NO B.S. repairs, only what was required to get you safely and soundly back on the road. They use quality parts and will answer any questions, explaining to you what's going on with your vehicle, what's being done, and when and if they make recommendations it's because your vehicle genuinely needs it. We've all had negative experiences getting our vehicles repaired at one time or another and I'm not very trusting on who works on my truck, but I wholeheartedly trust and recommend the Ramona Tire and Service Crew specifically because they've done a great job on OUR vehicles, They're Tire and Service prices can't be beat. It's a good feeling to know that your vehicle is running great, that everything on it is as it should be and your family is safe and can just enjoy the drive. Thank you very much. Semper Fidelis !! read more

I find this location to be fair and honest. They've worked on my Toyota and Ford. Staff is great as well.

Ramona Tire is a full service auto repair and tire shop in Woodcrest California. This location recently opened and their manager knows her stuff. While doing an oil change the mechanics are closely examining your vehicle and will let you know if there are any parts that are in need of replacement and will alert you to any potential problems that may occur down the road. They have a credit company that they work with so if you're short on cash, you can obtain on the spot financing. The lobby is very clean and they have complementary coffee and water. They often get very busy so the earlier you get there the better. Good honest and dependable service keeps me coming back. Tires of all sizes for all makes and models of vehicles. As as I mentioned earlier, not just tires, but full service for your car or truck. Come see them before it's too late and you become stranded on the road. read more

I want to thank all the staff at Ramona tires for their honesty. I had dropped over $5,000for repairs at another shop and was told it needed other work done. Took it here for a second opinion and was very satisfied with the results. Thank you Jonny & your team! You have a loyal customer now read more

I went after work around 5:30pm, looked them up online and saw it was close to my job and had time to make it there before closing. I was in desperate need of a tire. When I arrived , the guy was helping a couple at the counter and never even looked up at me or the other person that came in after me. I waited in line for about 15 minutes only to be ignored the whole time I was there. After the guy finished with the couple he was helping, he just walked off without even acknowledging me. The worst customer service ever. I will not be going back or referring anyone to go there. Very disappointed the way the place is being run. I would give it zero stars but it wouldn't allow me to read more

Drove up this morning to get a tire repair. Didn't look that busy for a Saturday. There were no nearby parking spots & I had to park close to the front near a coned off area. One customer was picking up his truck & was immediately asked to move it before even asking what I needed looked at. Honestly didn't get that vibe that they are wanting to take my VW in but after I moved it they accommodated two other drivers who wanted tires checks. So F that not waiting around for a Whatevs type of manager. At least I was greeted but this shop is either under staffed for the weekend or wanting to watch college football & munch on Subway instead lol read more

Rolled into this shop due to the fact that I had a nail wedged within my tire. I was immediately assisted by Nolan. He was efficient, helpful, and maintained quality service at a sturdy pace. He patched up my tire, and before I knew it I was back on the road in no time! Nolan is a solid dude and a hard worker! Highly recommend this shop. read more

Ramona Tire & Service Centers - Tires Near Me - Riverside, California

Awesome service, went in to purchase a tire and buy the time I finished the transaction my tire was complete already in the back of my truck. Will definitely be back. Side note, they do accept Samsung pay. Quick service. read more

Excellent customer service! The manager Tom goes above and beyond customer expectation. May God bless this company. -Elizabeth Vega (customer) read more

Excellent service every Time I've been here /Honest -Courteous -& don't take advantage of you, bring you home & bring you back -Friendly Service read more

I wanna give a big thank you to Chip and Dillon for excellent customer service! I first went to bud's shop like half a mile away and got turned away because they were closing early. I quickly call the nearest shop and talk to Chip; he says to bring it in and we will help. As I get there, Chip was ready to help me out as soon as the I walked through the door! My issue was resolved in no more than 3 min and walked away with a smile on my face! Again, thank you Chip and Dillon!! read more

These guys are AMAZING. I usually go to the Redlands store, but my incident was in Riverside. I had a little accident and ruined 3 tires that aren't even 6 months old, I had road hazard warranty and because this was a freak of nature incident they were able to take care of me. I want to greatly acknowledge Corey the DM, Tom from this shop and Johnny from my local shop, for them working with me. They worked so hard to make sure that the customer was being taken care of. I was in tears because I thought my day was ruined. You don't get quality service like this anywhere else folks. Would recommend 100% Thank you again! read more

One year later after my first review and I've been coming here since they very first opened. Service is still great.

I wouldn't go here for anything other than basic service like a tire rotation or oil change. I brought my car to Ramona Tire in Orangecrest back in 2016 and spent hundreds of dollars for a new alternator and battery. Less than a year later, my alternator goes out on me while driving on the freeway about 75 miles away, leaving me stranded on the side of the freeway. I had to get my car towed to another shop and spend hundreds of dollars again for a new alternator and battery. Ramona's warranty only covers you if you either take it back to Ramona, or take it to a Firestone Auto Care facility with Ramona's approval beforehand. I have two small children. Had they been in the car with me when my alternator blew out on the freeway, which Ramona replaced just months earlier, it would have been a very, very bad situation for my kids, both of whom require car seats. Getting major service at Ramona Tire just isn't worth the risk. read more

Came here for my Porsche to get the tires checked to see if there was a leak or nail or anything. Sure enough I had a nail. They fixed it up free of charge. They made sure all of the other tires too has no leaks and put the right amount of air in them. The service is quick and done in a reasonable amount of time. I appreciate the hard work and I highly recommend coming here. I will be back when I come back to town. read more