spark plug job March 13 2026 called and talked to a human,…read morewas not asked 15 irrelevant questions about my vehicle before receiving a quote. The quote was reasonable and the price in the end was as quoted. I didn't get a report how it went, or a receipt showing parts used and labor etc. The work took a little longer than anticipated. The main thing for me was not talking to an AI phone system at any point, and getting a quote without being hassled for vin, plate number, etc.

My suburbans transmission died Corey gave a fair price and now i have my vehicle up and running…read morevery friendly and helpful staff.

Just wanted to add a quick update since my first review -- we finally got our car back after two…read moredays, and once again, the A.B. Hadley team came through! On day one, Julie kindly gave us a ride from work to the shop and back (such a lifesaver), and when the repair took a little longer than expected, they set us up with a loaner car. My son and I nicknamed it "Babushka Honda" -- that's "G-ma Honda" in Russian -- because it felt like a cozy little time machine straight to the '90s. We had fun with it! When we picked up our car, everything was done perfectly. They used original or top-quality parts, and the rotors and brake pads even come with a 3-year / 100K-mile warranty -- seriously, who can beat that? Every interaction -- from Trent to Julie and the whole crew -- was professional, kind, and genuine. They treat you like a person, not a number, which is exactly what you want after (or before) a long day at work. Thank you, A.B. Hadley team, for making car care something I can actually feel good about. You guys really are the best!

Took my Mercedes for 2 days, charged me $297.10 and then told me they were incapable of fixing a…read more2022 Mercedes Diesel 3.0 L. (Not exactly a rarity). They are incredibly nice when they tell you they can't fix your Mercedes, so they have that going or them! Otherwise a complete waste of time and money.

My experience with the company was great. Definitely 10/10 Recommend. he helped me all so much this…read moremorning, and great customer service.

He came out and installed a sensor on the car it did not solve the problem. I have been trying to…read morecontact him and the business no one will return my call. I would not recommend this company to anyone. I wasn't looking for a refund just answers the problem is still not fixed.

I'm so impressed with their customer service. Jeff made every effort to take care of me and get my…read moreoil changed. When it looked like it was going to take longer they gave me a ride to where I needed to go. And picked me up when the car was ready. I would have given 5 stars had I not had to come back an hour later. My car was making an awful sound. Turns out they forgot to secure my air filter. F y I the waiting area is a row of dirty chairs, two feet from their checkin desk. Best to get dropped off and come back. It's so loud there you can't hear the TV that's above their heads. UPDATE- Well, I used to be impressed. Now it seems like they could care less about taking care of us- especially if you bought the coupon. IN other words, DO NOT BUY THE COUPON AND GO SOMEWHERE ELSE. The owner is surly and unpleasant. They make scheduling mistakes and take it out on you. They fix things you didn't ask them to fix and then try to charge you. Hold your ground and refuse to pay. I had a brand new car and they replaced my wiper during an oil change! They wanted to charged me $15 for a wiper! I refused and told them to put my wiper back on. They dug it out of the trash and handed it to me. Guess it wasn't worth the effort to change it back.

What a jerk made a pass at my girlfriend lied to us told us he had towed our vehicle to new…read morelocation in Ogden abandoned or RV in Murray and then tried to collect $1045 in storage fee's when he no longer leased the property

I went in there to get a couple of blinker bulbs put in and they charged me almost a hundred bucks,…read moreI will never take my car there again!!! What a rip off!

We are very relieved to have an auto-mechanic shop that we can TRUST. That trust is invaluable to…read moreus. We feel they have been fair to us in all our exchanges (we are loyal customers) as well as helpful to educate us or give their personal input, when asked.

I bought 4 new tires in June. It is November. All 4 new tires needing replaced. When I asked what…read morewas wrong they said alignment issues I said I paid for alignment in June. When shown the alignment chart all 4 tires were 1.0 or more out of alignment. But nothings bent. I've driven less than 6000 miles. Definitely going to discount tire or the llanteria next time. Screw you big 0

Terrible customer service. Failed to perform alignment on a new set of tires and when requested…read moretold me I'd have to bring it back. The wheel weights came off of one of the wheels and when I did return for the alignment, they failed to assess the balance noting that I "didn't ask for it." Go elsewhere for tires

James was very nice to reach out to me and offer his services. He was willing to even come out to…read moremy place to install the windshield wipers that I need. He was friendly and easy to talk to. I had already decided I was going somewhere else, but if his place was closer to mine I would definitely choose to go to him. 5 stars!

From the owner: If you have a fleet of vehicles that need to be maintained and repaired give me a call. Or if its…read moreyour personal vehicle, I can come to you as well.

Mario is honest and does excellent work. Premium is the only place I will take my car for anything,…read morerepairs, tires or just an oil change.

Update! Mario Called me after I posted. It started out cordial, but turned hostile. He said we have…read morea failure to communicate. He said we could of solved this issue. I said I emailed you twice, and called you once. He said we could solve this at the dealership. I said I can still take down the Yelp review if you want, and I haven't charged back. Mario then says we have a failure to communicate. I said we'll were communicating right now. What solutions do you have to offer. Mario said that you do what you gotta do. I said I am willing to communicate do you have any solutions to bring to the table? Mario said "your going to charge back on your credit card, and that you don't lose disputes. I don't like being intimidated, and you said to call you back so I am calling you back." So Mario just called me to yell at me I guess?