Joey and Devon were very kind, fun and charismatic. I needed an emission and registration done on the truck & they were quick to get me in & out on time for work! Thank you so much! I've been coming here for years & I'll continue! read more

I went in sunday Aug. 2nd for a coolant change. There were 3 people working the 3 bays and 2 vehicles ahead of me. He offered me water and said it would be 15 to 20 to get me in. 40 minutes later they pulled my in, which was fine given how many people were in line, however no apology or even acknowledgement was given for the wait. I then sat in the bay and waited another 35 minutes for someone to start servicing my vehicle, no explanation or apology for the delays. No one bothered to pop the hood, much less do any actual work. I finally had to call someone over to move the cone blocking the door and just let me leave. Not a word from any of the employees, much less an apology for wasting over an hour and a half of my day. Worst business I've ever been in, I'd say the worst service but they never actually did anything. read more

Went to Take 5 today (Wednesday around 1:30 PM) not even lunch hour, so there's no excuse to be short-staffed. I was greeted nicely and offered water, and they said the wait would be about 30 minutes. I was next in line, so I figured that was fair. After 45 minutes, I decided to leave. The same car in front of me had been there the entire time, and I realized even if they called me in right then, I'd be waiting another 45 minutes for an oil change. The tech inside was bouncing back and forth between bays trying to juggle multiple cars at once. No place called "Take 5" should take 45+ minutes for a basic oil change. This isn't on the techs, they looked frustrated, overworked, and miserable. Whoever manages this place needs to hire more people or cut down to one bay, because what's happening now is just poor management. Safe to say I won't be coming back. read more

Offered to give a 35% Discount over the phone for trying out Take 5 for the first time. Decided to give This Location a try. On the Phone, I Was Told Not to open the Text until arriving. I arrived and opened the text and did Not receive any coupon or Discount Amount, But the Guy at the Shop said to Not worry, he'll give the discount anyway. That was Not true. Service was okay, but I could've gotten an oil change anywhere else that follows through with what they Offered. Last but Not Least, after the Oil Change I drove straight to work, some of My days are tight. Right After the shift this same day, I turned my car on, and Now the Engine light comes on! I do remember the young fellas and gals were pretty sloppy with the oil pouring and even overflowing on the Washer fluid, I wonder now if I just need to get the Oxygen Sensor cleaned out, or if something ended up spilling on a different plug or wire that now needs to be replaced, which sadly isn't as cheap as an oil change. Oil is still fresh on the top of the engine cover... which is weird because the guy was holding a Nice Sized Funnel... but I'm glad I was standing outside the car behind them watching them do it, just disappointed I have to spend More money even on top of their Non-discounted First time experience. I don't think I'll ever want to visit a Take 5 again, nor would I Recommend to anyone who needs an oil change. Friendly workers, but Scary service. read more

To say I'm extremely pissed off at this place would be an understatement. I had my daughter take her car there to get an oil change before she made the trek from college in Utah back to California. The oil leak was so bad that her car shut off and went into limp mode on her way back and luckily she was somewhere close to an auto part store where she could go in and purchase oil. This is every father's worst nightmare in that his baby girl was potentially stranded because somebody was distracted while changing her oil. I took the car in and learned that the oil filter was over tightened and cracked as well as the gasket was put in upside down. Luckily the cars sensors worked the way they should have or we would be having a complete different conversation as the motor would have blown because it would have ran it completely out of oil. I spent several hours cleaning the underside of her car since the entire underside was caked with oil from the long 9 hour drive to California as well as the 4 qts she purchased to get her back on the road and another oil change. I called the shop at least 6 times and got the run around and then decided to call the corporate office and I'll bet I left another 6-8 messages and these people NEVER had the decency to even call me back. read more

Jordan and Gage worked on our car and did an amazing job. They made sure to explain everything clearly, and were incredibly helpful. Not to mention you don't even have to leave your car. We will be lifelong customers! read more

I love take 5! They're so fast, gave me snacks for my kids, and the staff is very friendly!

I normally go to Valvoline since we don't have a Take 5 in the Reno area, but I was traveling and needed an oil change. Saw an ad for the new Take 5, and saw it was a fairly reputable brand, so stopped in. You stay in your car, which is a big bonus during COVID, and you get a bottle of water when you drive in. They use Castrol products, and I was in and out in around 10 mins, plus it was cheaper than Valvoline for the same type of service. Yes, I know you can do your own oil at home - and I've done it in the past, however, considering you don't have to dispose of the oil, jack the car up, and take a lot longer to do the change, you should "Take 5" and get 'er done! read more

I would not recommend Take 5!!! I took my Jeep in for an oil change and within a few days I noticed that my Jeep was leaking oil, so I took it back for them to check and see why it was leaking. They told me that the main seal was leaking and that I needed to take it to a mechanic and have them check it. I took it to and mechanic and they said that the oil filter housing unit had been crack and whoever did the oil change had tightened it too tight and cracked it. So needless to say that had to be replaced, which cost me over $500. I went back with my receipt to see if they would at least cover part of the bill and they told me that there was nothing they could do because I didn't take it to their mechanic in Layton to have them check it. read more

Took me in right away but, expensive, and worst of all when I went to replace my engine filter a week later I found my brake fluid cap setting on the side. Glad it didn't fall off the whole week. read more

New business in my neighborhood, when my oil light came on I gave them a try. When I approached the building, all employees had smiles and ready to assist. Dallin greeted me with cold water and offered the dog in the car a dog biscuit!! Associates reviewed oil and filter options, and topped off all other fluids in the car plus tire pressure. read more

So here's why I come to this location. Jiffy Lube has been sued for up selling air filters on brand new cars. I've watched a kid wipe his greasy hands all over a perfectly clean air filter just to sell me an over priced filter ( at autozone they are 50% less) and oil changes are about the same in price- but you have to ask for premium oil. Here at Take 5... professional, transparent and the manager is the last person you talk too. I've never had an issue, they don't push sales on you, give you cold bottle water, you sit in your car, chill as they take care of you. I have a 2013 Ram 1500 5.7.. it takes 8 quarts- I spend on avg $80-$90 for oil change (because it's double the engine as say a Ranger/ Dakota) and I get Synthetic Blend.. takes me 10 mins for basic oil swap. Could be more if you decide to get other service. But if you do, ask if they report oil changes/ other services to carfax. It's a great selling feature when you say bye bye to the old lady.. Give this location a try, I'm sure you will like it.. read more

I took my Audi in for an oil change. Take 5 put the wrong drain plug/gasket in and needless to say near all the oil drained out. I took it back and they admitted that a "new employee " put the incorrect part in and they put another one in which did stop the leaking. The lack of oil caused an engine noise. I took the car to the Audi dealership to get checked. Audi stated that the damage was due to lack of oil getting to the top of the engine. Take 5 will not take responsibility so we are headed to court. I wouldn't step near Take 5 oil centers. If they dam your vehicle they wont Even tell you sorry.... They just use every excuse not to stand behind their prod read more

I decided to look for a new oil change place because I just always felt like I was getting ripped off at Jiffy Lube I found this place on Yelp. Tried it out. They are GREAT!! They're not pushing. Free top offs. Gave my kiddos snacks and waters. The guy had such a calming voice it was like talking to a doctor but a mechanic haha. Not over priced like what I was paying at Jiffy Lube. Manager came out and talked about how everything. Sooo nice! I'm definitely coming back. Also check out the coupon on their website! $10 off read more

Today I went and took my Jeep in for an oil change. I really hate getting this done, as it always takes forever... I saw this place on my way home, so I decided to give it a try. Pulled in, parked at the Second bay, and before I could get my window down, I was being helped! The gentleman that helped me, brought me out an ice cold bottle of water, and was extremely polite. He went over everything with me, and I pulled into the bay. Talk about great and fast service... I can honestly say, my Jeep and I received first class service!! If your need an oil change, this place is worth the drive read more

Amazing staff and awesome military discount!! My new spot for sure. Highly recommended.

It was really quick, professional, and they even gave me a coupon for $15 off! They gave me a top off on everything and made it really easy. They hurry to get you out of the heat (even tho my boyfriend was pissing me off and making me more heat-angry). They told me I could come by after 3000 miles for a top-off, which I will be doing. Thank you! read more