Quick and EASY. Employees were knowand helpful. I just sat in my car the entire time. It took…read more10mins or less. There was only one person prior to me that was there when I pulled in. Total wait was less than 30 mins. My car is 14yrs old w no issues, so I imagine if you had cars in line w delays it may tale longer. It's lunch hour and slow so I'm glad I came here!

As always, such fast and efficient service. Kai, my technician was great. See you next yearread more

They were awesome. Ask a lot of questions to make sure they went through everything that needed to…read morebe looked at. I will never go anywhere else.

They do a great job on the oil changes. The downside is trying to get the fuel line service. I've…read morebeen here twice to have that service performed and both times they didn't have the trained staff available to do it. Joey, the assistant manager made arrangements for me to come in the next morning when she knew the right people were there. I completely understand the staffing issues, they could have left it at that. What impressed me was how she went the extra mile to help, a level of customer service that is rare today. That's the reason I only use the Roy location.

Great experience with Pedro!! He definitely gets the job done if there are any issues.read more

My daughter went in for an oil change, Grease Monkey charged her for an extra quart. The next day…read moreshe was complaining her car was blowing white smoke when starting. Googled the issue and top hit was oil overfilled. Checked the oil level and it was 1/3 of the way up the stick or about 5 inches . I took it back and they drained the extra out saying some cars take more even for the same engine which was puzzling. Took home checked the level and it was still 1/5 up the stick or 2 inches. Took it back again and they redid the oil change showing me the level before I left. No more smoking. Fast forward two weeks, my son in law took his Audi A3 for an oil change to the same Grease Monkey in Clinton. I told him to tell them if his car needs more than 5 quarts which is the base price to say we'll add the rest at home. The base price for full synthetic was $89. When they finished and he went to pay they asked for $135. They said they used upgraded oil, filter, and whatever else. Nothing was told to him prior for the upsell. They just did the work. This Grease Monkey has been our go to up to this point. My daughter played soccer with the owner's granddaughter so I'm adding this review in hopes they see this and can make some policy or personnel changes. Until then I'll take my business elsewhere.

Mario is honest and does excellent work. Premium is the only place I will take my car for anything,…read morerepairs, tires or just an oil change.

Update! Mario Called me after I posted. It started out cordial, but turned hostile. He said we have…read morea failure to communicate. He said we could of solved this issue. I said I emailed you twice, and called you once. He said we could solve this at the dealership. I said I can still take down the Yelp review if you want, and I haven't charged back. Mario then says we have a failure to communicate. I said we'll were communicating right now. What solutions do you have to offer. Mario said that you do what you gotta do. I said I am willing to communicate do you have any solutions to bring to the table? Mario said "your going to charge back on your credit card, and that you don't lose disputes. I don't like being intimidated, and you said to call you back so I am calling you back." So Mario just called me to yell at me I guess?

Me and my family have been going here for years. They're amazing. They do wonderful work, they're…read moreaffordable, and their customer service is top notch. 10/10 recommend. I can't say enough good things about them

I've had a problem with my check engine light coming on and going off for over 1 1/2 years. I was…read moretaking it to my dealership but they were no help. On my first visit to Tas Chet explained to me what he thought I should do as a first step to solving this problem. Not saying this will solve my problem but I never received any suggestions from my dealership. I will continue to go to Chet and his staff at Tas and would highly recommend them to anyone and everyone

I came here for the first time today to get my AC looked at along with an oil change. I was really…read moreimpressed with my visit. Transparent staff, clean lobby and great service!!! Extremely fair pricing for my Subaru. This will be my go to place.

Yet another excellent experience with Jones Car Care. Ive taken each of my vehicles there for many…read moreyears. Smart and thorough, great service. I recommend them often. I won't go anyplace else!

This was an extremely frustrating and unprofessional experience from start to finish…read more Our car was held overnight without anyone informing us. At no point did the shop proactively contact us -- we had to reach out every single time just to get basic updates. Even then, the information we were given did not match the actual timeline, and things repeatedly took longer than what we were told. To make matters worse, we were never notified when the car was finished. We only discovered it was done because we showed up in person, where it was found sitting in the parking lot. If we hadn't gone in ourselves, there's no telling how long it would have stayed there. We were also explicitly told we would receive a discount for the inconvenience, but when we checked out, no discount was applied and nothing was said about it. Between the lack of communication, misleading timelines, holding our vehicle overnight without consent or notice, and failing to honor what was promised, this shop showed a complete lack of professionalism and accountability. We paid a significant amount of money and received poor service in return. I will not be coming back and do not recommend this place to anyone.

Would not recommend this place to anybody. Had an appointment set up, came in on time dropped off…read morethe keys. He said it would be done within 2 to 3 hours came back three hours later and the car wasn't even touched. He tried to blame it on the technicians Like he was unaware, which is ridiculous. Had to takeoff work for this appointment, but they didn't seem to care. Very Unreliable business, who doesn't stand by their word. They didn't even give us a courtesy call to let us know. They were running behind a few hours. Beware of businesses who don't Give their customers common courtesy and respect.

I have an old car and I needed a cheap fix on a broken muffler intake pipe. Only charged me $50…read morefor something that would have cost $500 at any of the big chain shops. If something on the car breaks in the future, I'm calling this guy first!

I highly recommend Alvarez Muffler Services!!! I wish I could give him more than 5 stars!…read more My daughter was having muffler issues with her 1998 Honda Civic, and when my husband went to replace it, the muffler had rusted so bad that it couldn't be fixed at home. He called quite a few different muffler shops and all their quotes were high. Alvarez was the only shop that didn't give a crazy high quote and was willing to get the muffler replaced in a day (no holding the car overnight). When we arrived, there were quite a few cars parked all around the shops, but there were two parking spots open right in front of the shop which was nice. Alvarez wasn't there yet, but there was a kind gentleman there who gave him a call to let him know we were there. When Alvarez arrived, he took a look at the car and said he could get it done in about an hour. When he was done, I was worried he'd give us a higher amount to pay, but he didn't. He kept it extremely affordable and he did a fantastic job! He is such a nice guy and I'd highly recommend him to anyone needing work done on their vehicle!