Went to Take 5 today (Wednesday around 1:30 PM) not even lunch hour, so there's no excuse to be…read moreshort-staffed. I was greeted nicely and offered water, and they said the wait would be about 30 minutes. I was next in line, so I figured that was fair. After 45 minutes, I decided to leave. The same car in front of me had been there the entire time, and I realized even if they called me in right then, I'd be waiting another 45 minutes for an oil change. The tech inside was bouncing back and forth between bays trying to juggle multiple cars at once. No place called "Take 5" should take 45+ minutes for a basic oil change. This isn't on the techs, they looked frustrated, overworked, and miserable. Whoever manages this place needs to hire more people or cut down to one bay, because what's happening now is just poor management. Safe to say I won't be coming back.

Offered to give a 35% Discount over the phone for trying out Take 5 for the first time. Decided to…read moregive This Location a try. On the Phone, I Was Told Not to open the Text until arriving. I arrived and opened the text and did Not receive any coupon or Discount Amount, But the Guy at the Shop said to Not worry, he'll give the discount anyway. That was Not true. Service was okay, but I could've gotten an oil change anywhere else that follows through with what they Offered. Last but Not Least, after the Oil Change I drove straight to work, some of My days are tight. Right After the shift this same day, I turned my car on, and Now the Engine light comes on! I do remember the young fellas and gals were pretty sloppy with the oil pouring and even overflowing on the Washer fluid, I wonder now if I just need to get the Oxygen Sensor cleaned out, or if something ended up spilling on a different plug or wire that now needs to be replaced, which sadly isn't as cheap as an oil change. Oil is still fresh on the top of the engine cover... which is weird because the guy was holding a Nice Sized Funnel... but I'm glad I was standing outside the car behind them watching them do it, just disappointed I have to spend More money even on top of their Non-discounted First time experience. I don't think I'll ever want to visit a Take 5 again, nor would I Recommend to anyone who needs an oil change. Friendly workers, but Scary service.

I feel like people only rate car maintenance places when something terrible happens. I'm here…read moregiving 5 stars because I got exactly what I came for: a speedy oil change, no more no less. It was during a busy time, and they still got me on my way quickly.

Not sure what's up with these guys. Look at all the things they claimed to do on your receipt and…read morethen check what they actually did. That's all I need to say about that.

Very efficient. First come first serve basis. Very friendly staff and checked out all my air…read morefilters even though they were top shape. Went in for an oil change and they checked all my tires and coolant free of charge. You get 25% off your first time if you call ahead of time and free refill between oil changes. 10/10 recommend !

This is the place to go if you need an oil change and have young kids. Will not go anywhere else…read more Everyone is very kind and genuine.

Nice guy, helped a lot. Told me how to navigate getting my registration and sticker. Tip to be…read morethere when it opened to get in and out quickly.

I came late to the DEKRA Safety and Emissions Station. Instead of being turned away he immediately…read moresaid he'll do an emissions test for me. There's not a lot of good people out there in this world but there are many at DEKRA Safety and Emissions station. I was privileged to get perfect customer service and a kind smile in this scorching heat. 10/10 recommend anyone who needs an emissions testing in Ogden. And the pricing was honestly better than most places I've gone to test my emissions with the price of 35 dollars.

After a $42 oil change (I had a coupon) they did a complete inspection and then took my truck for a…read moretest drive. (no body does that). They found a couple of problems & gave me a couple of recommendations with $ estimates. They got me in & out. On the way out I noticed they greased the ball on my trailer hitch. Thanks.

I had an ac /heater issue and though there was a parts issue that took a little longer than…read moreexpected Carson Angela and the mechanic explained it all to me and got it fixed ! Their customer service was impeccable I was so impressed by that and how they treated every person they came in contact with ! I will be going back just because of that for any further car issues I have ! Highly recommend this place !Thank You

Nicky was great! She got us in and out within 30 minutes and had the tires sent over from a…read moredifferent store before we even got there.

I've never had a bad experience with Big O Tires, but the people that run this location are very…read moreshady. They are highly unorganized and have terrible customer service. In September, I dropped my car off because my tire had a slow leak. It took 3 days to get my car back from them. Day 1: I get a call from Victor and he tells me the tire has a crack in it, that there was an issue with the axel (the issue was actually the a cracked rim but he didn't seem to know that at the time). He tells me will need to be kept overnight because a new part will need to be ordered. Day 2: The next day I don't hear back, so I call them. The guy I talk to tells me they didn't get the part yet, but he'll "check". He then tells me the part actually just barely came in and it will be ready tomorrow morning. Day 3: I get two voicemails. The first one is to inform me they are having trouble getting the tire on but apparantly they managed to figure it out because I get a second voicemail telling me my car is done. I go to pick it up and the geniuses that they are, tell me they hadn't started on it because they ordered the wrong part! It turns out it wasn't wrong, it just wouldn't match my other rims and they had ordered the correct rim but it would take another day or two to get it. You think being in the tire business they could get it right on the first try but this location hires very special people. I demanded they fix my damn car. The manager was very unprofessional. He tells me he got my rim used from a junkyard because he's such a nice guy and is trying to save me money. He did all this without consulting me or quoting me a price for a new rim compared to a used rim. His guys waste my time and he has the audacity to tell me that this isn't McDonald's and fixing cars takes time. They sure were able to fix my car in a timely manner, once the rim situation was handled. It took less than an hour! Then he charged me a $50.00 core fee to keep my own rim and threw it in the back seat of my car, because he didn't know how to open my trunk. This location must be doing some stuff on side to stay in business, because taking care of their customers is not a high priority. These guys will waste your time and then overcharge you. STAY AWAY FROM THIS BIG O!

They won't communicate with you. They will smoke cigarettes in your car leave trash in it. Your car…read morewill break down a few weeks later after you get it back. Good luck if you want the worst shop in Ogden to have your car for 6 months and have it still break down this place is for you. Second car with this company it's great let me tell ya.

Horrible service didn't show me proof of what they fixed. they gave me no information while they…read morewere working on my car. Charged me $600 just to find out my vehicle was low on transmission fluid

Great experience and great guys! Very funny. They seem to…read moreenjoy their job! Highly recommended to get your oil change here! Mercedes charges $100+ and these guys charged less than $40

Came to get my emission test done after being told I had to wait an hour plus at another location…read more I came straight here and my car was done in 20 minutes! The staff was great and super friendly! I will definitely be returning for my next emission test or oil change! Thanks guys!