I own a classic 1960 MGA 1600. I use this particular store for parts & advise. As a self taught…read morebackyard mechanic I am always asking questions & on the need of something. I work with one of the Managers -- Alex. His service has always been excellent, & extremely helpful. His knowledge of auto's is superb. I highly recommend this store

This has been the only auto parts store I have gone to over the past 4 years since moving to Lago…read moreVista. Everyone here is so knowledgeable, helpful and provides really excellent service. This location in Cedar Park should be really proud and deserves recognition. I recently had a battery go bad and it was so easy for them to replace it with a new one-even having brought the wrong receipt. I believe the gentleman that helped was Eric-and I appreciate his help. I would recommend this Napa location to anyone.

Stranded on Thanksgiving Day, needing a battery replacement. Everything else was closed except…read moreO'Reilly in Cedar Park - even Walmart was closed on Thanksgiving. We arrived to find a salesman of few words. Not rude, just not in the mood for conversation, I guess. We explained the situation, and he asked questions about the car, make, model, and year. Then he says, "The only one we have that fits that car is $290.00 plus a core charge of $29." I had already checked Walmart's prices, not realizing they had finally begun closing on Thanksgiving. The Walmart price for the same size, amp, volt, etc. battery was $179.95. So we paid the price of needing something in a holiday emergency. I expected parts houses to be more expensive than Walmart, but I didn't expect them to be nearly TWICE the price. Anyhow, we said, "Sure, we'll take it." So he rang us up, and we paid. He brought the battery from the stockroom and set it on the counter and mumbled "Thanks," and walked away. I said, "The sign says you install batteries free of charge, is that right?" He kind of grunts, "Yes." Then he went into the back again, and I wasn't sure if he was coming back or not. But after a couple of minutes, he comes back out with tools to change the battery. I am sure he was hoping we would just take the battery and leave. It took him a while to change the battery in dead silence. When he finished, he just turned around and went back into the store. I followed him, however, and when we got inside, I handed him the receipt back and said, "Now, you can refund the core charge." He took the receipt without saying a word, completed the $29.00 refund, and returned the refund and receipt without saying a word. By this time, a lady had come out of the back and was standing behind the counter also. I took the refund slip and looked at her and said "Happy Thanksgiving," to which she kind of smiled but didn't speak. After we got home, I looked at the receipt again and saw that WITHOUT ASKING -WHICH IS AGAINST THE LAW IN TEXAS- an added a $4.00 "Extended warranty" to the bill! It was too much trouble to return for a refund. If it is customer service you wish, along with a battery that is priced almost double the one a mile down the street, and a hidden charge for a worthless warranty you didn't want, this is the place to go! If you're not in a jam on a holiday, then there are many other places to purchase overpriced batteries that offer a much more congenial service experience. The only really good part of this experience was that they were OPEN and we were able to get the replacement and be on our way. But I only live a few miles up the street from this store and I'll be sure to avoid it like the plague in the future.

I wish I got the gentleman's name who helped me today but he was so kind and wonderful! This was…read morethe second auto parts store I went to because the Auto Zone store checked my battery and told me it was time to replace it. I mentioned I had bought it roughly 2 years ago and the Auto Zone associate stated it should be under warranty but they didn't carry that brand and advised me to go to O'Reilly, hence, why I was here now. The O'Reilly associate reviewed the logs to see how long ago it was that I actually bought it and to ensure I could get it replaced it under warranty. Unfortunately, they didn't carry this battery either but he double checked my car to make sure the previous employee was being truthful about the state of the battery. After inspecting it, he noted that it was an Advance Auto Parts brand and even called the store for me before he sent me on a fool's errand. Fortunately they were in stock and he informed them he was sending me over to get it replaced. I appreciated the extra mile he went even though I didn't purchase anything! I might have to come here instead next time :) Thank you so much for the great customer service!

I hate walking into stores like this being female, so I always bring a man with me. I did this on…read morethis visit as well, but it was unnecessary. I was replacing my windshield wipers, knew exactly what size I required, and knew I wanted the replacement warranty. The employee who helped me was surprised and said he didn't immediately offer it because he said I seemed like I just knew what I wanted and he was ringing me up, but it wasn't an issue. He then, like my previous review, offered to install my wipers. Of course I took him up on the offer. I appreciate that service. (As a side note, you should get this warranty. It's only a couple of bucks, and within a year, just return and you can get the wipers replaced, no cost. Just renew the warranty for those few bucks when you do it. No catch!)

I called ahead as I wanted to make sure they still did a "Free check engine light diagnosis", which…read morethey did. Also, I told them I needed windshield wipers. I told Terry over the phone what make and model my car was, and he said they did have them in stock. When I got there, I asked for Terry. But, he asked Robert for assistance in the diagnosis. Robert showed Terry the codes that came up, and that I would need to Google what they meant. But, then Robert went a step further and did it for me. We went back inside to get windshield wipers. Terry looked up my wipers and told me of their great program if you buy the warranty (only a few dollars) and they wear out (which in Texas sun, they do a lot), you just come back, pay just that warranty again, and the wipers are no cost. When we were done, he went to look for the wipers, had to ask Robert for assistance in finding them. We proceeded out to my car, which we were just at and he asked "This car"? I stood back and let him work, but he was having difficulty. He said he had to go back in to get screwdriver. That did not work. He went back in and got Robert again. Robert then took over and showed him how they came off and how to reinstall. Glad they provide those services. It was of a great help!

Fantastic service. Extremely knowledgeable and extremely informative of my needs. Went there…read moreneeding a battery and a starter. Thanks to all the great people.

refused to take my used oil and coolant. So much for fluid disposal and now I'm stuck with it.read more

Ian and Caleb were sooooo helpful and knew exactly what I needed. They led me straight to the…read moreproduct I needed. Ian came out to my car assisted me and was so nice, those fellas know exactly what they're doing !!! Thanks guys

Yesterday, my wife drove to the airport to pick me up. After parking in the cell phone lot, she…read morediscovered the car wouldn't start. We had the jumper cables and a nice man helped my wife start the car. After picking me up, we went straight to the Advance Auto Parts nearest to our house, where we had been before. After looking at the battery, Linda (a store employee) saw the battery was an older model that used to be sold by the chain. Unfortunately, it was so old the warranty had long expired. Linda sold us a new battery, advised us to sit in the store where it was cooler (mid-80's outside), and took care of removing the old battery and installing the new one. She also advised us to drive around to reset some of the electronics, which we did. Highly recommend Linda with Advance Auto Parts!

I've been doing business here for years. The young man that…read moreis the owner/operator is a terrific kid! He is very helpful and knowledgeable. Living in the Lago Vista area means this location is very convenient.

Never had a bad experience here. Owners are very kind and knowledgeable. You don't have many…read morebusinesses left like this one. They make sure the customer has what they need as best as they can.

Thank you to LineX Austin (in Leander). We took our new truck in to get the bed liner installed and…read morey'all did an amazing job! It looks great and the price was very reasonable. From the shop owner to the office manager everyone we met with was extremely professional and friendly! I highly recommend this company and will be doing more business with them in the future as I look for other accessories for our truck. They have way more than just bed liners, need to save up some $$$ first so I can go back and buy more. Thanks again, also Veteran friendly!

Let me start by saying 90% of my reviews are 4-5 stars and being a small business owner myself I…read moretry to be as understanding and forgiving as I can possibly be with my fellow small business owners. Let me start with the good - The bed liner looks awesome and made my older vehicle with faded plastic panels look almost brand new. I get lots of compliments on this bedliner and my guess is that it will hold up and look good for years to come. My judgement is that this is a great product. My issues with Line-X were all concerning the customer experience. Any 4 or 5 of these by themselves would not even cause me to write a negative review but when the total gets to 10+ and I'm paying NOT a small amount of money for the job, at some point I need to give voice to my experience. 1) I made an appointment to meet someone and get an in-person bid in July 2020. I met with someone and was told I'd have a quote within a week. After waiting a couple of weeks, I reached out several times asking for the person and was eventually told the guy who did my walk through got transferred to another store and so I made an appointment to go up there and get a new quote. I can understand. Things happen. So I made the 1.5hr round trip back up there to try again. 2) The work took longer than expected but again, no problem. I was told 2-3 days and it was 10+ days but hey there's a pandemic. People are short-staffed, etc. Let's have some grace with everyone. 3) The owner texted to confirm that it was done and ready for pick up on a Friday. I called up there on Saturday, September 12th, 2020 the day of pick-up just to confirm that everything was ready to go and explained I was going to be driving 1.5hr round trip from Austin (for the 4th time) so please put eyeballs on the car and confirm everything is 100% complete which they confirmed. I loaded up the wife and two kids and headed out on a Saturday to pick up the vehicle. When I got there, the guy who met us was the guy who had been transferred to another store. I guess he got transferred back? Maybe. It's possible I guess. 4) I quickly noticed a bunch of interior plastic panels and parts in a box in the cargo area that hadn't been put back on the vehicle. Not a big deal. Somebody just missed it. I explained that I'll take my family to lunch and return in an hour. 5) I also pointed out at that time a bunch of black overspray on the body of the vehicle. He said he would try to get the overspray off and started wiping it with a rag which had some kind of solvent on it I guess. Dude looked pretty stoned by the way which I have no problem with but maybe do that when you are working on your own car and not mine. When I returned everything looked acceptable (although not what I was expecting for $2,250) and I needed to get back to Austin so off we go! 6) On the way home driving S. on Mopac I could hear a faint noise *bup-bup-bup-bup-bup-bup-bup-bup-bup-bup-bup-bup* coming from the front left fender. The front wheel well area had become detached and was rubbing against the tire which caused significant damage to the wheel well. The clips were gone. I had some zip ties on hand so I rigged it up as best I could for a temporary fix. 7) I looked under the car to inspect the rest of the body clips and quickly realized they had only reinstalled about 80% of the panel clips around the vehicle. I personally have installed and replaced body clips on this vehicle so I'm pretty sure it wasn't like this when I dropped it off but even if it was I would think they would re-install the paneling without skipping clips. At this point, I was pretty frustrated and didn't want to waste any more time dealing with Line-X, driving 1.5hr round trip, etc. so I just accepted it and planned to deal with this myself. 8) After having the vehicle back for a while and seeing the passenger side body on a bright day, I noticed a big circular blemish on the passenger door where the guy had been wiping off the overspray the day I picked it up. Now every time I look at this door I notice this really annoying spot on the clear coat of an otherwise pristine and heavily upgraded vehicle. 9) I eventually got around to contacting Line-X in Jan 2021 because I had major surgery in October and a baby in December 2020. I believe the final straw that put me over the edge was when I got a quote for $200 to replace the plastic wheel well part. I wanted someone up there to know about my experience. I was told there was a new GM since November and "that we will do what we can do (to) make it right". I told him I wasn't interested in driving all the way back up there and I sent them photos of the damage instead. Tyler reached back out to me later in January and said that he would personally come by my house to look at the vehicle but never did. 10) Finally, I noticed there were some more missing interior body pieces from when they removed the door handles and I had to spend an hour at the junkyard to hunt down replacements.