9/16 RESPONSE TO RAUL'S MESSAGE: The photos I posted are as recent as my review. Calling them "old" doesn't change the fact that the fence still looks like that. What's actually old is your year-long list of excuses for why you never came back to fix your own work. And really--racist? I've been nothing but patient while you strung me along for months. It's honestly appalling you'd even throw that word around when you know it isn't true. Let's also clear up this "whole team" you keep mentioning. Do you mean your dad? Because that's who showed up. I didn't even speak with him since I don't speak Spanish--which is why my Hispanic husband handled communication those two times he came out. So where you're getting "racist" from is beyond me, but it says more about you than it does me. Also, let's drop this "you just want free work" nonsense. I paid you--every single penny. On time. I even gave you a $1,000 advance before you finished when you asked. I have all the text receipts to prove it, so maybe double-check your memory before accusing me of not paying. And dragging your kid into this? That's just bizarre. I remember the one day he was here--sitting in your car on a hot day. I was the one who offered that he could come into the backyard or swim so he wouldn't overheat sitting in your car. If you're twisting that into me being "upset," then I don't know what to tell you. The only thing I've been upset about is your lousy workmanship and the fact that you refuse to stand behind it. Oh, and since you keep boasting about your "$7 wood"--both licensed fencing contractors I had out to assess the mess told me the same thing: that wood for fencing needs to be purchased in advance and allowed to set, because temperature and moisture cause it to shift. The fact that you just grabbed the wood that same day from Home Depot and installed it immediately explains exactly why it started warping. And no, it didn't cost you $7 a piece--let's not exaggerate when receipts exist. At the end of the day, I don't want free work. I wanted the work I paid for done correctly. You didn't deliver, and now instead of owning it, you're lobbing excuses, lies, and made-up drama. Unfortunately for you, the fence--and the texts--speak louder than your story does. If you spent half as much energy fixing fences as you do making excuses, we wouldn't even be here. ----- ORIGINAL REVIEW Do not hire Raul Hernandez (Ranchero Fencing / Golden Era Fencing / High Desert Affordable Fencing). I hired Raul Hernandez in May 2024 to build a modern fence. The project was completed in June, but only after multiple delays from him not showing up when he said he would. Within three months--by September 3, 2024--the fence was already showing serious issues. That started a year-long nightmare of back-and-forth with Raul. He made endless promises to fix his work, but rarely followed through. Over the course of an entire year: -His father came out twice (for only a few hours each time), but even admitted the job needed to be removed and redone. -Raul only came out once, after I pushed him repeatedly. -Because the fence was built with tongue-and-groove wood, it can't be "patched." The only fix is to remove and rebuild it. Instead of taking responsibility, Raul kept trying to shift the blame to his father--even though his dad only set the metal posts at the start, and Raul himself did all the woodwork. Every step of the way, it was excuses, no-shows, and broken promises. Finally, after a FULL YEAR of nothing, I asked for a refund. I obtained two professional quotes from reputable fencing companies, both over $6,000 to fix Raul's work (reusing the same metal posts). At first Raul agreed to a refund, until he realized how much it would cost him. Then he backtracked, claimed he would "work his magic," and when I declined, he started threatening court. He even bragged that he does liens and isn't afraid of legal action. We even tried to be reasonable by offering him a compromise of $4,000 (still leaving us $2,000+ out of pocket). He refused. At this point, we are taking Raul to court and filing a complaint with the CSLB for all three of his companies. To be honest, I imagine the repair work would not have been so substantial had Raul addressed the issues when I reached out to him a year ago. At this point, I have no patience left for him so any of his promises to "work his magic" is gone. Bottom line: Raul Hernandez is unprofessional, dishonest, and unreliable. His work fell apart within months, he wasted a full year of our time, and he refuses to stand by his word. Save yourself the stress and money--hire someone else. read more

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Strong wind blows out my fence. I called Rancho Fence and Raul showed up next day He installed a new fence with very reasonable price in an hour. He is honest, work hard and very reliable person. I will strongly recommend him to anyone needs to install a fence or other fence jobs. read more

Ranchero Fence - A new fence - Fences & Gates Near Me

Last year, they repaired our fence. I chose them because they responded quickly, explained everything clearly, and offered a reasonable price. Satisfied with the work! read more

I needed a new side gate and some fence repair at my home in Rancho Cucamongo. Raul did a great job and the pricing was competitive. I'm happy with the results overall specially the gate. read more

Ranchero Fence - Sidegate - Fences & Gates Near Me

best fence gate company, good price, Had such a great experience. They got here on time. They worked pretty quick. They were very professional Thank you so much. A wonderful job. It looks absolutely fabulous. They put up a chain link fence for us. Will definitely use them again! read more

Ranchero Fence - Fences & Gates Near Me

Raul and is crew were amazing! Repaired our iron fence that was damaged from winds. Best prices and workmanship around! Don't waste your time looking anywhere else. Call Raul & Ranchero Fence!! read more

Raul did a great job on my fence repair project. I will definitely do future projects with him.

I'm going to try to make this constructive. I wanted to support a small business so I called several to talk about my fence replacement. When I spoke to the owner he was responsive and said everything I needed to hear. It was a better and more professional experience than I had with other small businesses. He said this size job could be done in three hours and would even do it over the weekend. He showed up and spent three hours doing the demo and wanted to add on fees for removing the old fence. He backed down when I challenged him. They left for a while and came back and worked three more hours. The quality seems fine. I asked that he replace my fence with a new one all the same. Sent photos of my fence and the neighbors fence so he could see it exactly. I paid when he was done and then realized it wasn't the same. So I asked that he fix it. Let's say it's now fixed, but I felt like I had to chase him down. And the story kept changing. He asked that I pay for the added supplies. I agreed so that he would come back. He did the work and left and texted me the price would be more because it was more labor. I thought I was paying for supplies. And texting when I was right here was a tad chicken. All of the follow through from returning messages, never sending a receipt as promised, not showing up on time, changing the price, agreeing to a cash discount but not giving one (because he didn't charge me for working on a slope - even though he saw pictures) would not cause me to give him any referrals. In my HOA there were at least five referrals I would have given him, but now I can't. Your words and actions matter in business. read more

We were looking for someone to build and install new gates that would lead to our brand new pool. We met with quite a few companies, and we decided to go with Ranchero Fencing. Raul and his dad seemed honest and gave us a reasonable quote. We took a chance, and the gates came out amazing! All he had to go off of were pictures of different gates combined. Raul and his dad knew and invisioned what it was we wanted, and the gates turned out even better than what we expected! The look! The color! The function! Pool compliant and all! We have received many compliments from our neighbors and people just walking by with their dogs! We would definitely recommend Ranchero Fencing! read more

Ranchero Fence - Fences & Gates Near Me

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I contacted Ranchero Fence to get an estimate to install security bars at my business. Raul showed up and gave me an extremely competitive price and then showed up on the day and time we agreed too and completed the work in a timely manner. He was very responsive on text and stuck to his quote. The work he did was very good. I really like that this is a family owned business with Raul and his father. I was so impressed with the work they did I using them to repair my fence at my home. They do all fences from wood to wrought iron as well as chain link. What I really appreciate is they will repair the fence and are not trying to sell you a new fence. read more

Ranchero Fence - Wrought iron security bars at the office - Fences & Gates Near Me

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Quick, professional, reasonable quote. Quote was set up very quickly, work was scheduled not long after and side gate was built to specifications very quickly, great family business. read more

The fence had a couple of holes at the bottom and the next door neighbor's dog was getting in. Raul and his helper had it patched in no time. They also removed some old bamboo covering and made it look nicer. I highly recommend them. read more

We had Raul replace a couple of fences. We got 3 estimates before deciding on Raul and his was comparable to one of the estimates and a lot cheaper than the other. We wanted chain link fence because it interferes less with our view. I appreciated that Raul didn't try to talk us into a more expensive fence but understood that we wanted to keep the views. Raul was a pleasure to work with! The fencing turned out great! read more

Help me and my neighbors with a fence repair. Put in new posts with cement plus used existing wood panels. Even came during the holidays with consideration of the climate change. read more