I am extremely disappointed with my experience with this KinderCare location and how this situation has been handled. My son was supposed to possibly start at this center, but he NEVER attended a single day. I never turned in an enrollment packet and I never paid a registration or holding fee. Due to a change in my work situation, he did not end up enrolling at this location at all. Despite this, I am now being charged nearly $2,000 for a "held spot." I was never emailed, mailed, or directly notified of any bill -- the only place I saw these charges was RECENTLY and silently appearing in the app. Months later, they are still adding weekly late fees to a balance that was never properly disclosed to me. When I called to resolve the issue, the director Sarah told me I "didn't communicate." That is not true. If the center believed I had not been communicating, why did they claim they held my child's spot for "weeks"? Those two statements contradict each other and make no sense together. She was also extremely rude and dismissive. This disputed balance is now affecting my son's current school (also KinderCare), preventing him from attending--even though this charge is for a school he never attended. Charging a family thousands of dollars without a signed enrollment agreement, without a registration fee, without attendance, and without proper billing notice is unacceptable. I strongly advise parents to get everything in writing and be cautious with how billing and "held spot" policies are enforced here. read more

We recently adopted our most perfect daughter ever, and we struggled trying to find the best place for her. We initially thought it would be best for the home based instagram mom type setting. We realized on our first visit that each person working there was a Tia, Abuelita, Tio etc. We were so worried about where our new daughter would go, however the second we walked into the center it was clear that was our home. Ellie talks more, shouts more, plays more and does just about everything more and better with huge thanks for their team. We are thrilled with our team and love the daily updates with photos and know she's in the best place possible. Thank you so so much for giving our baby a second home. read more

Rancho Bernardo KinderCare - Child Care & Day Care Near Me - San Diego, California

We started at this KinderCare in April 2022 and we love this daycare center! I cannot recommend this location enough! Sarah and Mary do such an amazing job running it, and every teacher/classroom has been incredible. In the ~3 years we've been at this center, I have always felt comfortable trusting them with my kids. I know my kids are loved, well taken care of, and learning so much. I feel so fortunate to have a daycare that feels like a family and not just a business. This past week there was a fire on the mountain behind the daycare, only a couple hundred feet from the facility. The staff was incredible and evacuated all the kids to across the street. They kept the kids safe and calm during the crisis! Due to road closures, we were unable to get to our kids immediately. The staff did a great job communicating to the parents, we were informed of their location, and they sent photos of the kids. My daughter's teacher said they do fire drills so often that all the teachers knew exactly what to do when they were evacuated. I love Rancho Bernardo KinderCare, before we moved to this location we had some bad experiences with other daycares. But Rancho Bernardo KinderCare has always been a positive experience! read more

Why are there are no recent reviews? Very bizarre I've never seen a business that has no recent reviews like this. The lady that was the director there Mary was literally such a pain to deal with. There's something seriously wrong with that lady imo. The other administrative staff also specialize in passive aggressiveness and seem to treat people unfairly for no good reason. They give major ick vibes, like people who didn't amount to anything in life and are bitter about it. Anyways, my child was injured there several times in the span of a few weeks and the way they handled it was just as bad as the fact that so much happened in so little time, very suspicious and ridiculous. They are way overpriced for what it is, outdated facility, horrible parking lot, poor administration not much good to report at all. Avoid if possible. read more

Even though I wrote a review on the RB KinderCare a couple weeks ago, I feel compelled to update the review based on how they handled an emergency situation yesterday. Yesterday there was a 4 acre brush fire in Rancho Bernardo, one block away on the hill behind the school. The staff were incredibly on top of communications, alerting parents of evacuations and pickup. From receipt of the 911 call to having all the babies and kids out of the facility was only FOUR MINUTES! Kids were happy and content at pickup - many of them thought it was just a fun field trip. Words and stars can't express how grateful we are for the staff keeping our kids safe and content in an emergency situation you think could never happen to you. read more

Finding reliable childcare has always been at the top of my families list and Rancho Bernardo Kinder Care has been the top standard for the care of my two daughters. I cannot say enough positive things about the staff, attention to detail, and most importantly cost for Rancho Bernardo Kinder Care. Both of my girls not only had a great experience, but were prepared to enter Kindergarten. Lastly, the cost for both of my children to attend Rancho Bernardo Kinder Care was by far the most cost efficient child care in our neighborhood. In my personal opinion and experience, Rancho Bernardo Kinder Care is by far the gold standard for childcare and has made a positive impact with my entire family! Huge thanks to Mary (Director) and Sarah (Assistant Director) for the great experience! read more

I give this facility 5 stars! The center director, Mary Rolfes is amazing, as well as the entire staff. They are so kind and really get to know all the kids and parents. My son started coming here at ten months and now he's 22 months. He absolutely loves coming and enjoys the activities and learning he does everyday. They really pay attention to your child's needs and we love this place! Unfortunately we are moving soon due to my husbands job, and I am so sad to leave this place and the connections we built :( Thank you to the entire Rancho Bernardo KinderCare family for being so awesome, we will miss you guys! if you are looking for an Incredible daycare facility, look no further. read more

This is a great child's learning center. I love so many things about it: the staff and their ability to communicate, how each staff member knows the kids in each class (really promotes a friendly environment), they they have a monthly real curriculum they actually teach to (even for the infant room), clean classrooms, heathy food, good manners and behavior rules (which we've adopted into our own home ("nice hands" instead of "no hitting!"), the outdoor play areas, the safety of the building and checkout process. Over the years, I've been at three different KinderCare centers due to moving, and the consistency and structure they have is so reassuring as a parent. Each facility has been great, but this one is probably the best. I have nothing bad to say, or nothing that I would 'warn' another parent about. I been with Kindercare for years now, and I've never had a bad experience or anything that i felt like should have been handled differently. They deal with issues that arise very well. Ok, maybe this is one thing-it's not cheap, but you get what you pay for. I definitely don't feel like I'm overpaying. read more

We looked long and hard for a good daycare. So glad we found this Kindercare! My older child was not accepted into ESS so we needed to find someplace that takes school age kids as well as pre-k. We are in love with the staff and more importantly, my kids love the staff. We were actually down the street at a different daycare prior to coming here. So glad we were able to afford Kindercare and get out of the other daycare. Kindercare provides all the meals for the kids - breakfast, snack, lunch and another snack. I have a very picky eater and he is satisfied and they make some exceptions for him if they can. The staff are very caring and we love this place! Update 3/5/19 I was compelled to come back and add to my review. Yesterday my little one was having a bad day. It happens to the best of us! Rather than argue and bring a crying child into daycare, I came in and asked the director for help - would she go out and grab my little one? Of course she would! I was in the class and the director brings in a calm little one. While I was in class, I explained to the teacher my child was having a rough morning, her response- I'll give him extra love! The kindness, the gentle way of handling little ones, even on tough days are reasons I gave 5 stars and will come back here again and again. Comforting to know I'm leaving my children where they are loved, listened to, and understood. Thank you RB Kindercare Staff! read more

As a mom of four who has moved around quite a bit, I've seen more than a few daycare facilities in my time. This place is top notch. The facility itself is older, but always clean, and it's conveniently located close to the I-15 and within 6 minutes of the Rancho Bernardo Transit station. What makes this place really special is the people. The center director, Mary, and assistant director Kenzie, are warm and friendly. The teachers are outstanding. At all levels, they bond with each child and offer individualized, attentive care, instruction, and love. It feels like a tight-knit, loving family here. There is very little teacher turnover, and I suspect it's because of this awesome environment. My kids LOVE it here. Also, random note: my picky-eater kids love the food they're served each day. read more

We are new to this location but so far we have had a great experience. I am a stay at home mom looking for a pre school for my 2 1/2 year old son. We just moved to Rancho Bernardo and, knowing no one, I have been having a hard time finding a true school. Everywhere I looked there where great daycares as well as schools with interesting philosophies that incorporated gardens and farm animals. I have a small garden and year passes to the Wild Animal Park/Zoo. I don't need my son playing in an area with sharp objects covered in animal poop. It just seemed like everywhere I looked they where more interested in the philosophy of the school than actually educating the younger children. We chose this location because it seemed to take care of my son's social development, personal development, creative development, and they had real curriculum for reading, writing, and math for his age group. Most of the other places we looked at didn't start school skills until 3-4 years old. I also feel very comfortable leaving him with Irma. She is so kind and patient. The director of the school, Mary, is fantastic as well. She knows every child, every parent, and always stops to talk to whomever is in the hall. If you are looking for a warm environment that offers a real education for your child, you have found it. read more

We moved to San Diego a little over a year ago, and this day care center has been a life saver! The director, Mary, and the teachers welcomed us and quickly treated us and our children like family. They created a nurturing, loving, safe environment for all 3 of our very different children to thrive in. Their organization, curriculum, and personalized approach to teaching helped our oldest two prepare for Kindergarten. On the opposite end, they treated our new baby like one of their own, worked with us closely to ensure our expectations were met, and worked so diligently with her on every new skill and milestone...they even taught her to walk and run! At each level, their communication has been top notch and they have taken our inputs and children's needs to heart. These past 9 months in particular, Mary and her team's commitment to excellence and their ability to adapt to the rapidly changing times has been absolutely amazing! They rapidly put new procedures in place to ensure the health and safety of the children and families, and is the one place in these unprecedented times where we feel safe and "normal". This Kindercare has given us such peace of mind during these challenging times and I would recommend it for anyone in need of the highest quality care for their children with a truly personal touch! read more

If I could give them 0 stars I would! I witnessed a parent walk back in with his 2-3 yr old son AFTER he had just dropped him off 5 minutes earlier. He had walked out of the class, down the hall, out the front door and to the busy street near Camino Del Norte when his own dad looked back and saw him!! The supervisor had the nerve to act like it was HIS fault for not saying goodbye louder? The supervisor there SHOULD NOT be in charge. Not only is she horrible at keeping the place safe for our children but it is dirty and run down. Apparently she was missing two teachers the morning I was there and there was obviously no front desk person watching the front door. As I was dropping my daughter off(before the dad came back with his son who could have been killed by their carelessness) there were several kids throwing legos across the room in the 2-3yr old class and she(Mary, the supervisor, who was the only adult in the classroom) not once told them to stop throwing them because it was not safe ... all she said was "pick those legos up off the ground and put them away!" I was SHOCKED that this place was even in business. Do not leave your child in their care. I plan to report this. read more

This place is so dirty. The whole entire facility smells like the bathroom. The bathroom door never close. The room for the infant are dirty and smelly. Kids were chewing on their socks. Very unorganized. read more

My daughter learned so much from here! She loved it! Great curriculum, staff and parent involvement.

My 4 year old daughter and 18 month old daughter attend Rancho Bernardo and my family and I could not be happier. The staff has been more than nice and accommodating throughout our children's time there, but most importantly have become a part of our immediate family. For those parents who I hear refer to Kindercare as a daycare could not be more incorrect. This is a learning center that has dedicated teachers as well as care providers working towards many goals as well as providing A+ care for all those who attend. Meals are provided, social interaction is constant, and personally speaking, our daughters love their teachers and their center! read more

We love it here! Mary the director is amazing and has been there forever so lots of consistency. William is the newer assistant director and he is also amazing! My son is in the infant room with some off the most wonderful teachers who I feel truly care about him and his development. The place is super clean, they spend lots of time outdoors and doing activities. It is safe and secure and while a previous Kindercare we were at did not rate as high in my book, they need to take lesson from the RB Kindercare because the team is top notch! It's the people that make this place great not just the name. read more

My child loves it here! The directors and teachers are all amazing and my child has learned so much at this center. You can really tell that everyone here really cares about your child and their development. The center is very clean, well taken care of and they are always doing fun, educational activities with the kids. read more

I sent my son there from when he was 2 until 5 and they did a wonderful job prepping him for school. My son is now 12 and I recently starting sending my 20 month old there and its great to see that their values haven't changed. The center director, Mary, loves and treats every child there like her own. I'd recomend this place to anyone, for any child at any age. read more

I visited 15 + daycares before I settled on Kindercare in Rancho Bernardo. My daughter is in the infant room and the only reason we are leaving is because my daughter was accepted into a spanish immersion program. I really loved the infant and toddler teachers. They are caring and knowledgable about child development. I felt like the teachers were engaged and truly invested in the well-being of the children. They facilitate many events which encourage parent involvement. I have been very pleased with kindercare rancho bernardo. read more