I love this bike shop. Great staff. I'm new to cycling and they were extremely helpful giving me…read moretips and including me on group rides. Highly reccomend

Huge thanks to Thomas for all the help refreshing my Ohlins suspension and troubleshooting repairs…read moreon my bike. He was extremely knowledgeable, took the time to explain everything, and made sure the bike was dialed in properly. The suspension feels smoother, more controlled, and way more confidence inspiring on the trail now. What really stood out was his attention to detail and willingness to help track down issues instead of just throwing parts at the problem. Honest, professional, and clearly passionate about bikes. Highly recommend Thomas if you need suspension work, maintenance, or repairs done right.

Jose hooked it up! Great customer service! Purchased some new grips for my ride. Thank you, Jose!read more

Way to screw over the community of Claremont by closing one of the oldest bike shops in the area…read more How on earth can you close a shop located at the end of a busy bike trail in a college town, of all places, that has been there since the 1940s? And then, purchase and open another location down in Newport? After spending THOUSANDS of my hard-earned dollars at your business, I will NEVER spend a dollar more at a JAX location! Probably one of the worst business decisions that Dave Hanson has ever made.

Thank you Luis for the being a positive in our community. I took in a bicycle that was giving me a…read morehard time. I took it in to two other shops and the issue was not resolved. Luis was so confident with his talent that he fixed it and told me to take it home. If the problem was resolved, I was asked to come back and pay. Fair is fair...after two hours of use, I came back to pay. This is going to be my go to shop from now on.

Small one man shop local in Pomona, CA, Went in for a quick air stop for my bike tire and was…read moregreeted nicely. He noticed my break pad was too close to my wheels and adjusted for me as well. Honest mechanic that is affordable. For sure a good go-to for bike repairs.

I had a great experience with Bike Fixed. They helped me assemble both my Colnago C60 and…read moreSpecialized Venge, and the fit turned out absolutely perfect. Pricing was very reasonable, especially considering the quality of work and attention to detail. Everything was done properly, no shortcuts, and you can tell they really know what they're doing. Big shoutout to Adam, the technician. Super friendly, professional, and patient in answering all my questions. He made sure everything was dialed in and got the job done on time exactly as promised. Definitely a shop you can trust if you want things done right. I'll be coming back for future work.

Generally, I service my own bikes. When I either don't have the tool, or just am not familiar with…read moresomething, I feel comfortable bringing my bikes here. I think the big issue with servicing bikes these days is compatibility, and the guys here seem to have it all stored on their hard drives, if you know what I mean. I just bought a new bike here, and until I amass all new tools, I'll be bringing it to them for service.

I can't recommend this bike shop enough! Prices are very fair, and the customer service is what…read morereally sets them apart. Greg and Diana are incredibly friendly and honest people. As someone who's new to cycling, finding a shop I can trust was the most important thing to me. Greg has answered all of my questions and gives honest advice. My bike is currently in for a tune-up, and this is already my second bringing my bike there. They've definitely earned a loyal customer in me.

They did a great job in repairing my partner's bike, and the amount they charge seem really…read morereasonable. Also, the man who does the repairs looks like he is very knowledgeable.

Came here right before closing and they were cool enough to help me find what i needed and let me…read morekiddo walk around the store and enjoy the cool bikes! Overall a cool location, kinda hidden in the little plaza next to canataros italian restaurant. They have all sorts of bikes, electric, and regular bikes, cool shop and lots of inventory and parts to shop for! overall a cool location, fair prices and cool staff. Thank you will recommend,.

I'm reposting this review because I'm not sure why my original review was removed…read more I came here after getting a flat tire while riding. I was told that installation would be free if I purchased an S-Works tire from the shop, so I went with that option. Since I run clinchers, I obviously needed a new tube for the rear. They told me a replacement tube would be around $10-15, but I already had a brand-new spare TPU tube in my saddle bag, so I handed them my own TPU tube to install. Then, while they were working on my bike, I was suddenly told that my FRONT tube was also flat and that I would need to pay for another tube. This made no sense to me because there was absolutely nothing wrong with my front tire when I brought the bike into the shop. After I questioned it, they agreed not to charge me for the front tube. For some reason, replacing one tire ended up taking around 40 minutes. When I got home, I noticed that the valve stem on the rear wheel didn't look like the TPU tube I had given them. I deflated the tires and checked. Sure enough, BOTH wheels now had regular butyl tubes. So to summarize: * My front wheel already had a perfectly functioning TPU tube when I arrived. Somehow, during the service, that tube became damaged and was replaced with a regular butyl tube. * For the rear wheel, I personally handed them a brand-new TPU tube to install with the S-Works tire I purchased. That TPU tube is now gone, and I received my bike back with a regular butyl tube instead. I don't know exactly what happened behind the scenes. Maybe the tubes were accidentally damaged during installation, or maybe there was some other explanation. Mistakes happen, and honestly, that isn't even what bothers me the most. What bothers me is that nobody told me. If they had simply said, "We accidentally damaged your TPU tube, sorry about that. Would it be okay if we replaced it with a regular tube?" I would have understood. Instead, I was given my bike back with BOTH of my TPU tubes replaced by regular tubes without any explanation, including the brand-new TPU tube that I personally handed them. For me, this is about trust more than the cost of the tubes. When I leave my bike with a shop, I expect them to tell me if something happens to my parts or if they need to substitute something I specifically asked them to install. I still have no idea what happened to the brand-new TPU tube I gave them.

Yes, this bicycle shop is phenomenal. Excellent customer service. I've brought my two Brompton…read morebicycles to be worked on several times this past year and they made the upgrades to both with reasonable time frames and very fair prices. John is simply awesome. He makes sure the job is done right. He & Roy's Cyclery has earned my business in the future. No doubt. I highly recommend.

Every time I come here its always good vibes! Bryce aka lala! John , jose! Thank you for getting me…read moreback on the road! ‍

Purchased a aventon pace 4 through aventon, after assembly i noticed the rear derailleur was not…read morelining with the gear cog. I found this store through aventons website. I took my bike there and told the technician at the store the issue I was having. Tito the technician on duty found the issue and made all necessary repairs and adjustments on the spot. Thank you Tito for the speedy repairs and information on the bike. I highly recommend this store for all your e bike repairs and supplies. I will definitely be back.

Bought an eBike from E Bike Cyclery. Needed new brake shoes, so I went back to where I bought the…read morebike and was told their inventory is low and they're keeping everything for installs they provide. They're not willing to assist returning customers, if I'd have known that I would have gladly spent my $2k at another bike shop. Literally across the street is Incycle, they are loaded with inventory and have more than adequate staff to help, I will never step foot in E Bike Cyclery again. Hard to support small business when they don't want to serve the customers that have helped them.