Joel is a very good mechanic who genuinely cares if you are happy. If you have a BMW he is very…read moreknowledgeable. It also is so much cheaper than the BMW place.

Unfortunately overall experience here wasn't good for me. I…read moredon't want to write a long negative review so it's a long story but I will make it short. I wasn't happy with.... ・Their diagnose were all wrong (YawABS moduleBattery) ・It took a long time and they didn't know what's wrong ・Very pricy ( Their diagnose was wrong but charged us more than $200. Even though they did NOT find out what was wrong, after my bf found it and solved the problem, they replaced the hose from intake manifold , reset Yaw sensor and charged more than $800) * It was uncomfortable that they charged my radio station. Now my car is back and runs. I appreciate it about that. I just wish they could charge us decent price. It's very difficult to find a good service place, you don't know if it's good or not until you try, and I don't want anyone to have a similar experience to mine so I decided to share my review.

"Rokt" is my pride and joy when it comes to my car. I have always dreamed of having a sports car…read moresince I was a little girl. To be able to afford this beauty, I make sure he's in top notch condition. Marco, my service advisor, made my experience super personable and walked me through the entire process how the service procedure works. As with any new person admiring Rokt, Marco complimented me on the beauty of my ride. He ensured me that they would complete the oil change alongside checking all fluids and rotate tires, all while checking if there's any service bulletins or required maintenance applicable. I was then able to get a complimentary shuttle back to my house, since I'm within the pick-up/drop-off radius of the dealership. Marco texted me when my car was finished and requested the shuttle service for me back to facility when I was ready. My car was immediately ready to go after I signed the service request form. Added bonus, there's a Costco right around the corner of this dealership, so I can fill up my car and do any necessary shopping.

I would give them 0 star if I could Very disappointing and…read moreunprofessional experience. We had already negotiated and agreed on an OUT-THE-DOOR price before I authorized them to run my credit. I was also already pre-approved through my own bank. After they ran my credit, they suddenly wanted approximately $2,000 more. When I questioned the difference, the manager argued with me and said the previously agreed price was "his mistake." Because I authorized the credit check based on the deal we had already agreed to, I was left with unnecessary hard inquiries on my credit and no vehicle. Their mistake ended up affecting my credit, not theirs. A manager's pricing mistake should not become the customer's $2,000 problem AFTER running their credit. I walked away because I completely lost trust in this dealership. Get EVERYTHING in writing before allowing them to run your credit.

I race dwarf cars and have has 3 drive shafts made here. Incredible quality and great customer…read moreservice. Thank you William for your great professionalism. Definitely highly recommend this shop.

Top notch service and installation. I've used them twice. First time a handful of years ago they…read moremade me a custom driveshaft to fit my '64 Chevy when I put a 350 ci motor in it and a Ford 9" rear. That was made to spec and trued perfectly. Once recently to upgrade the rear gears, speedo gear and install new diff cover on my '95 Mustang Cobra SVT. Father and son (?) went WAAAAY above expectations getting the speedo gear right, which I can't thank them enough for. Tremendous service and stuck to the quoted price even though they spent tons more time on it than they probably should have! The extra time and effort attributable to their work ethic and excellence. It's the only place I go to and the only DriveShaft Pro location I go to.

I had an outstanding experience at Alexander Cadillac of Oxnard. A special thank you to Reza, the…read moreSales Manager, for making the entire process smooth and stress-free. Putting together a deal that worked for me was effortless thanks to Reza and the team. If you're in the market for a Cadillac, I highly recommend Alexander Cadillac of Oxnard and ask for Reza. He made the experience enjoyable and exceeded my expectations. Thank you again,

I lost my key fob transmitter and needed a replacement. I called in the day before to schedule a…read moreservice appointment the next morning. I had all the information on pricing and went in yesterday morning to a very busy service department. I was introduced to Gilbert and handed him an older key fob I had that needed reprogramming. At first Gilbert and his service technician said transmitter was not working but I insisted it was a perfectly good transmitter that I had misplaced years before. I was told I'd need a new one but that it wasn't in stock until the next day. I was worried and disappointed because I needed to work my evening shift last night. Gilbert said he'd do his best to get my transmitter ASAP and he DELIVERED. I was told 3pm-4pm I got it back by 2pm! So impressed with the commitment and the extra effort to get my older transmitter ALSO working and programmed as well! So while it was not fun spending $$$ on a piece of plastic and mini mother board chips, the dealership is CLEAN, OPEN SPACED and very structured as well as somewhat friendly. The service advisors are busy folk so they can be short and they the point but as long as they remain professional and take pride in providing excellent service I'm going to support their business and possibly get my next GM or otherwise car model here... I'm thinking late his year or next year. Having worked in the car dealership industry I am impressed with Paradise Chevrolet's pricing and consummate performance and reliability when I need them. Same day service on a relatively complicated situation? Impressive and reassuring. (There's a vending machine for your snacking needs in their waiting area if you get hungry)

Met these guys at a Mustang Car Show, we had just bought our car. They didn't push us to buy…read moreanything, but gave us great tips on keeping the paint of our car in great shape and advised us on what to do to protect it. We ended buying some wax products from them and Dan the owner comped us a VFR license plate frame. We learned more from them about the capabilities of our car and they invited us to a VFR racing event for new car owners which sadly we weren't able to make, but we walked away having complete faith in VFR. Very knowledgable and very personable.

I had an excellent experience at Oxnard Mazda thanks to Ruben and George…read more Ruben was patient, knowledgeable, and never made me feel pressured. He answered all of my questions, kept me updated throughout the process, and was honest from the start. George, the sales manager, was just as great. He worked with me to make the deal happen, was transparent about the numbers, and made the entire buying process smooth and stress free. They were both professional, responsive, and genuinely cared about making sure I was comfortable every step of the way. If you're looking for a new Mazda, I highly recommend asking for Ruben and George. They made buying my new CX-70 a great experience!

THIS IS THE PLACE TO GET YOUR CAR. In this massive auto center, I visited several different stores…read moreand nobody had the same patience and care that the Mazda salesmen had. Freddy, JC, and Amauri were excellent. As a first time buyer I had lots of apprehension and questions, but they answered them with care and kindness. I felt welcomed and considered! Plus, they set me up with some incredible deals and were very willing to accommodate where they could. Mazda is a great car and their company hires incredible people. Thank you Oxnard Mazda!

I had a wonderful experience at Lexus of Oxnard! I first inquired about my Lexus RX 350 online,…read morethen called the dealership right away because I was excited to see if they still had the vehicle--and they did! Jennifer in sales was absolutely wonderful. She made the entire process so easy and was incredibly kind from start to finish. Buying a car can sometimes feel overwhelming, but Jennifer explained everything with patience and made me feel comfortable throughout the experience. Alberto in finance was also fantastic. He was professional, helpful, and made the financing process smooth and stress-free. Thank you both for providing such an exceptional car-buying experience. Even though the dealership isn't close to my home, I wouldn't hesitate to make the drive for future service visits. Thank you again!

Phuong at Lexus of Oxnard is an incredible Service Advisor. I live in Santa Barbara, but since…read more2020ish. I have chosen to have my car serviced in Oxnard because the service experience there has been far better for me. A big reason for that is Phuong. He is easy to work with, straightforward, professional, and always makes sure everything is handled 110%. Phuong used to be in Santa Barbara, and when he moved, I moved my business too. I quickly realized just how valuable he was and why so many people appreciated him. He truly stands out for his excellent customer service, attention to detail, and the confidence he gives you that your car is being taken care of the right way. I have also referred friends to Phuong and have even encouraged them to buy their vehicles there because the service is so excellent. He is one of the main reasons I continue to choose Lexus of Oxnard. Highly recommend asking for Phuong. "Choose the dealership that you go to be serviced based on their service"

Herb in the service department was so helpful and went above and beyond! Thank you again for all of…read moreyour help!

The sales people are OK but just wanted to get the car sold. I hate the car, a 2024 Murano…read more Terrible design on the hood where it meets the windshield. Constantly catches the sun glare right into the driver's eye. Also, have taken the car in for a screeching noise that the car makes while driving at highway/freeway speeds. Of course, the service department couldn't find the source of the sound, probably because they didn't bother to take it on the freeway. I can't wait until my lease ends to get rid of this car. Would turn it in early if I could, but don't want to pay $$$$$$$ just to get out of it.

Vista Ford of Oxnard Quick Lane is the reason I will no longer by a Ford vehicle. I'm not really…read moresure why they even have a 'quick lane'. what is Ford trying to accomplish with this? It is neither Quick, nor convenient and full of hassle. First off, I've heard both cases that you need an appointment for QuickLane or that you can just show up. I've done it both ways. Once I was even told by the advisor that the appointments were sort of bogus anyway and that it was better to just show up. Twice, I have shown up with a scheduled appointment and been told the wait time was over 2 hours. How can this be when I have an appointment? I've gotten in without an appointment if you're willing to show up early. Once, I had a company send their entire set of fleet vehicles though the quick lane thus causing everyone in quick lane enormous delays. Isn't there a better way to do this? If I would have known about this headache, I would have never purchased the vehicle in the first place. I've seen numerous other people in my quick lane visits voice their frustrations as well. Sure glad I didn't buy the pre-paid oil change / service plan I've seen numerous customers complain about during my quick lane visits. Side note, the regular 'maintenance' group here is completely different than QuickLane. If you need a repair, they seem to do a good job, and YES YOU NEED AN APPOINTMENT FOR THEM.

My husband received a NEW company car from Vista Ford…read more Upon picking up the car he never received the second key. I have called twice to try to resolve this with no return call and no action. We are driving around with one key... I hope we don't get in trouble because who knows how long it'll take to we actually get the key? One other thing... When you get a new car the salesman usually gives you a tour or a run through of the car features. The guy did nothing... Zilch... Zero in spending any time with my husband. They also left the back roller cover in the original box. They did not do the courtesy i've taking it out of the box and putting it in for him. They just left a box in our car for us to do it on our own. Even though this car was purchased by his company most likely at a fleet price....There's no reason to discount or be remiss of the customer service because truly... Vista Ford did make money and made a sale. We are happy that our local for it is in Thousand Oaks... We will definitely not be back here for service or to purchase a car out of our own bank account. Which is kind of sad because we are in the market for a new 3500 4 x 4 truck.