I have used Jefferson twice; while the facilities were beautiful.. I also felt pressured into…read moreoverbuying services. They were civil but I would not recommend them if you are dealing with FAMILY MEMBERS. I recently lost my sister and will NOT be going there. I used them as the Executor of two estates and I had a large trust to use and still highly stressed. I hope they can live with themselves. Jesus is Lord

Cremation, These crooks refused to cremate my mother…read moreclaiming they had to respect inexistent Virginia laws. They were trying to force me into a $20,000 funeral my mother never wanted. They will hear from the law.

My family has trusted Reese Funeral Professionals twice in just a few months, and both experiences…read morewere handled with a level of care that went far beyond basic service. They showed up with professionalism, compassion, and a quiet dignity that made some of the hardest days of our lives a little easier to bear. From the first meeting, the staff was polished, respectful, and attentive without ever being intrusive. They guided us through every detail with patience and never made us feel rushed, even though they clearly manage a busy schedule. That alone set them apart. Before choosing Reese, our family visited five different funeral homes to compare pricing, presentation, and overall atmosphere. Reese Funeral Professionals stood out unanimously. Their balance of quality, affordability, and genuine compassion made the decision easy. Both times, our loved ones were prepared beautifully. The floral arrangements were fresh and thoughtfully placed, the casket presentation was elegant, and the viewing area felt peaceful and intentional. It was clear that they put real heart into their work. One thing that meant a great deal to us was that Reese includes several complimentary services with their packages. The most touching was a tribute blanket featuring our loved one's photo along with their birth and death dates. It wasn't just a keepsake, it was something our family will cherish forever. Reese Funeral Professionals has earned our trust in the most difficult moments, and I would recommend them without hesitation to any family seeking compassionate, respectful, and high‑quality service during a time of loss.

Reese Funeral did an AMAZING job on my dad that passed away August 19, 2025. My dad looked amazing,…read morejust like himself and peacefully sleeping. Mr. Reese gave us WORLD CLASS professionalism, while making sure we understood every little detail to make sure our dad homegoing service was perfect and it was just that.. . PERFECT! I highly recommend if you are ever in need of a personal and family atmosphere funeral home...look no further and you will get quality service, family care surrounded by love. Again, Thank you Reese Funeral Service....smile

tl;dr: beautiful facilities but horrible, dare i say disrespectful, service…read more i will say everything preneed was fantastic. the two cathy's (at the funeral home and the cemetery) were amazing and helpful. they were very understanding and cooperative. the only negative i have to say (not about them) was that the process took a long time. i was there for about 5-6 hours going over funeral and cemetery plans. here's where things went downhill - the day of the viewing service and the day of the graveside service. this was for my father, by the way. we had ordered two guest books for the day of the viewing service. when guests starting arriving they were nowhere to be found. ben had left us with what i can only assume was an intern to take care of us. when asked where the guest books were. she did not know and it took her a while to find them. also, turns out the casket spray was different than what we had selected. ben's response was they had misread the spray selection. even though it was typed up on the contract? he said they would not be able to compensate us for their mistake but would try to get the correct spray for the burial service the next day, which, to their credit, they did provide the next day. we just had the wrong casket spray for the viewing service. the last HUGE mistake they made during the viewing service was technological. they were playing the slideshow of my dad but kept it playing during the WHOLE SERVICE. that means that pictures of my dad were playing while we were singing hymns and while the pastor was giving a sermon. super distracting. so i go to the back of the room to see if they could turn the slideshow off and turn it back on after the service ended. there was no one back there! i clicked pause on the slideshow to stop it and went outside to find the intern to help turn the tv's off. i eventually found her and she had no idea how to work the computer. she ended up closing the slideshow which made the desktop picture show up on the screens. if the desktop picture was the fairfax memorial funeral home logo or a landscape photo, that would've been fine. but the desktop picture was a cute little baby hedgehog in a bed of flowers/grass. so the pastor is giving the message and for, i kid you not, 5 minutes, this desktop photo is on the screens behind him. now i understand some funeral services would welcome moments of levity like this but this was a very serious service. his death was sudden and unexpected and this just felt disrespectful. fast forward to the next day. we are waiting in the processional behind the hearse to go to the gravesite for the burial service. we had told everyone to arrive at 10:00am for the service. the hearse starts leaving at 9:50am to which my brother-in-law asks them if they could wait for 15 minutes because people were still showing up. at 10am the hearse driver gets out of his car and comes up to me (the driver of the first car of the processional). he says, it's 10:00 we have to go. i ask him if we can wait just 5 more minutes because people are still showing up. we didn't want them to get lost because the cemetery is very big (and beautiful). he huffs and gives me an attitude when he says, "i guess we'll wait then." like i'm inconveniencing him by waiting 5 more minutes. i was shocked how rude he was. so like i said, the facilities are beautiful but the day of the viewing service and burial service, the customer service was absolutely horrible. if their goal was to get my mind off of the death of my father by how bad their service was then they partially succeeded. again, we received no apology or compensation for any of the issues we faced on the service days.

The funeral home is beautiful and clean, employees helpful and kind. I would consider using them in…read morethe future, I was attending a funeral.

The Team at Mountcastle Funeral Home is the best at what they do. Our family was very pleased with…read morethe Service they provided. They went above and beyond to ensure they met all of our needs. Their caring spirit, dedication and professionalism was beyond reproach. Thank you and God bless you.

We used the services of Mountcastle for my mothers funeral...From the time she was picked up after…read moreshe expired Jan 27, 2024, throughout the entire process the staff was professional, caring, knowledgeable and provided the highest quality written products I have ever seen.. We greatly appreciate Donte, who worked with us and made this easier for all...we thank you

I highly recommend this funeral home. Anthony never said no to any request. Jennifer did a…read morefantastic job with dressing up my dad. Both Anthony and Jennifer were willing to learn our culture. The place was clean and big.

Everly Wheatley took such wonderful care of our family during one of the most difficult times of…read moreour lives.

Kalas Funeral Home & Crematory provided my family with exceptional, professional service as we laid…read moreour beloved son and brother to rest. From our initial meeting, the funeral director showed deep compassion and guided us through the planning process with care. The service packages offered were, in my view, reasonably priced, and the option we chose offered excellent value. Throughout, the staff was consistently courteous, attentive, and responsive, helping us secure everything we needed for the service. We held the homegoing in the funeral home's chapel, which was spacious, and found the entire facility to be clean and well-maintained. I highly recommend Kalas Funeral Home & Crematory to anyone in need of compassionate and professional funeral services. Their team provided our family with exceptional care and support as we laid our loved one to rest, and we are truly grateful for their dedication during such a difficult time.

I've attended three viewings here so far. The staff are respectful, bathrooms are clean, and they…read moreoffer coffee/tea and small snacks in a separate room. I do feel like the decor could be updated a little bit. Also, I realize it isn't their fault they're located where they are, but it always seems cheap that when I exit, I'm staring at Burger King.

Very genuinely helpful during difficult time of loved ones passing made process easy and without…read morefuss or anxiety. Also no overly aggressive pricing practices costs were upfront all details were spelled out with no miscommunication-

The customer service was outstanding! The staff was both extremely welcoming and comforting. Well…read moreworth the price for the services provided!

I chose Mountcastle Turch on the advice of a friend who had used them for her parents. I am glad I…read morelistened to her! From the first time I met Chelsea, she was so friendly and caring that she put me right at ease. She is a gem! Everything was explained clearly and she kept me informed and up to date about everything. I'd give over 5 stars if it was available.

I just wanted to let you know what a positive experience I had in dealing with Donte Graham at this…read moredifficult time. He has been caring, supportive, respectful, and helpful in every way. At no time did he try to upsell me on anything - this would have been a real turnoff! I can't say I've enjoyed this experience, but Donte made it so much easier to get through it. Bob Scherago Montclair