They never have donuts lol, there coffee machine and hot chocolate machine don't work this has happened 3 times. Ridiculous

Very pricey!The hot chocolate here is not even hot chocolate it tastes like cheap out of the box powder. Not worth the prices.

The service at the late night drive-through was exceptionally good. Thank you to the young woman working on Saturday, October 8 at 12:10 AM, for one of the nicest, most helpful customer service experiences in a long time! read more

So Randy's donuts recently went up to $.50 each., $16.00 for a dozen. I'm not sure why ... but you already know the answer they'll come up with, when I asked the cashier she didn't know why either. You still get a great donut though and it's one of the more better donuts around compared to most of ALL the nasty donut shops you see at strip malls or in isolated locations that reads "DONUTS". The service is usually pleasant at any of the locations that have recently piped up in the last couple of years ( Santa Monica) set to open soon. I usually go to the original in Inglewood, just because of the nostalgia behind it.So enjoy your next Randy's ( Glaze/donut) which is never a miss , and one of my personal favorites, you can't go wrong here . Also, they're still trying to figure out the dough ratios when making them at the Downey/location... they're like JUMBO compared to the Inglewood store : ) * A small tip though, stay-away from DK" Donuts in Santa Monica.... DEFINITELY some of the most overpriced-garbage donuts you'll be paying for . read more

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Went in on 10/28/2019. Walk-in service was extremely slow. After ordering my 4 donuts, I waited at the register for 5 minutes before being charged. There were 4 employees that kept passing by me and not one offered to ring me up. I had to speak up. Also, the donuts are not good. They are expensive and not worth what you pay for. The 2 apple fritters I ordered were burned and the frosting on one of the donuts fell off before I could bite into it. Don't waste your time waiting in the long lines read more

Randy's Donuts - Burned apple fritters - Donuts Near Me - Downey, California

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Really, the best donuts I've ever had. Perfection. Will be my first stop next time we go to LA.

Go to Inglewood this place sucks!!!! First off they have nothing on their menu and the donuts don't taste anything like Randy's. I'd rather have yum yums. read more

Service was horrible waited in drive-thru for 30 mins to have a cold stale donut that tasted like it was made the night before. I will never come back to this location read more

Bought some donuts today at the drive thru, around 1pm. They taste fine, very similar to what you can get for much less at a mom and pop spot. I would have them again, but wouldn't go out of my way to get them. read more

The cashier was snotty donuts were bomb def recommend hot chocolate was okay but would go back .

It's nice we have a Randys Dounuts in Downey But there services is not good I've been there twice and there coffee is cold and they never have dounts available. read more

So it's my 2nd visit on Valentines Day, the donuts are good I'll definitely give them that, I never been to the original location though so can't compare between the two. The donuts are like a cross between Dunkin' Donuts and Krispy Kreme. I would have given a 5 stars but some of these employees need to have some customer service training, I've been left there at the glass counter without being acknowledged and then a customer comes behind me and employees asks HIM if he was ready to order, like if I was a ghost. On another visit , same thing a customer cut in front and employee doesn't even ask who's next just looks at the person closest and says "what would you like to order?" I've let it slide for the last time and I'm saying something next time. read more

I usually come in the early mornings and it never failed that workers here are allowed to sit on their ass all day it's actually hilarious, i guess they had an old team like a year ago SO MUCH BETTER. I think the manager should be coached on how to hire if your entire team is on their phone and only one girl is running the entire store! read more

Their ice coffee sucks big time!!! It taste like burnt coffee water. Either the staff does not know how to prep an ice coffee or they use old stale coffee to make it. My ice coffee taste like crap!! #GetItTogetherRANDY read more

This location sucks . They never have donuts. Wth.. never have chocolate bar or twist or other good donuts available! Is it worth it coming here and wait in line so you can be turn down with " We don't have that donut" wth ? He'll no. It's been 3 times this happens to me! Never coming back to Randy's. Krispy Kreme #1 here we come !! They always have good donuts! read more

FIRST TIME & it didn't disappoint. So delicious & love that they have delivery 10/10 recommend to ANYONE. read more

Randy's Donuts - Donuts Near Me - Downey, California

Wow!!!!! It never fails that Randy's famous donuts disappoint me. On Tuesday morning at 4:45 am I went through the drive thru to order two dozen donuts AND to my surprise I was told that they were making the donuts and they had NONE to sell. I was told donuts would be ready at approximately 5:30, UNBELIEVABLE!!!! And to top it off, the service sucks! read more

I wish there was a negative star option. This place has the slowest service on the planet. I pulled up there were not many cars in line. I sat at the speaker for 15 minutes waiting to order. Yes I clocked it. They are overpriced and overrated. I would have been better off at a small mom and pops donut place. read more

The donuts are good, but I am more of a mom and pop donut person. The icing is so thick, so if you have a sweet tooth, definitely stop by. They have fun specialty donuts and I recently got a combo order or regular and specialty donuts for a birthday display. The line can get long, but it moves quickly, and they are open late. The drive through is very convenient, given the times, so it feels okay to stop by. read more

This place has really disappointed me today. I come every weekend for my French toast donuts, and my hot drinks. I am always welcomed and we'll served. I guess Randy's only has good service on the weekend!! TODAY, what a mess!! I ordered 2 French toast donuts, one medium coffee, and a medium hot caramel cappuccino. Guess what I am served?? 1 cold French toast donut, a coffee, and a caramel Frappuccino, with a side of bad attitude and ridiculously unprofessionalism!!!! Who orders cold drinks in this cold rainy weather??!! It's crazy how you get perfectly served only on certain days. Please stop putting newbies taking drive thru orders without supervision!! I'm not returning here again..I'm sticking to mom and pops donut shops..thank you have a beautiful day read more

Ok it's 5:50am and no Dodgers Donuts ????? What the lady said we have not made them yet We have to work on our regular stock Oh please get it together Randy's in Downey You advertise but not ready I barely got a cinnamon roll because not ready. Especially when you charge so much for the box I rather go to Voodoo Donuts to spend that kind of money On a Dodger Day = No Donuts = Boooooo to Randy's Will not go back first time going to the Downey Very disappointing !!!!! If your going to advertise something Please say after 8am we will be ready Your customer service sucked and was not prepared for customers especially in the early am hours read more

I've been coming here for a long time and always have a great experience but this time they sold me expired milk which was 5 days past the expiration date. It is disappointing to know they are not checking their inventory properly. read more

Randy's Donuts - Donuts Near Me - Downey, California

Good customer service. High quality donuts. Priced a little high. Will continue to go to get my donuts there.

I love randys , but unfortunately i came to drive to this one in Downey because my daughter wanted her favorites from randys. Stood in a 25 minute drive thru line just to find out the majority of the donuts we wanted were out... ended up leaving with zero and no orange box by my side. Is surprising since they are open 24 hours and they are so short on donuts, disappointed to say the least read more

I was really excited Randy's donuts just opened a shop near me but was disappointed in the quality of the donuts compared to the other Randy's I had tried. The donuts were dry and it just didn't taste the same. read more

The staff is very friendly even with everything currently going on. I enjoy their raised chocolate donuts very much! I've tried their Nutella doughnut too and it was so creamy and delicious. These donuts do not have a greasy after taste nor do they feel greasy when you grab them. That to me is a very good a plus from any donut shop! I know I'm indulging but that is good quality. These donuts are always soft never hard or stale. I've also enjoyed their ham and cheese croissants which are also crispy on the outside light and fluffy. You have the choice to warm them or also get them wrapped to go. Overall great experience every time I visit. read more

Review #523 None Elite Squad i Finally went to a Donut shop with a Big Donut on the roof. I'll be honest ..ever since i saw Homer Simpson eat one of those I've stayed away..i dont know, I guess I got traumatized ..anyways..so I went .. I got 6 donuts and paid over $20..something's not right or maybe these are the best Donuts in Town...or is it because it's in Downey? anyways ..whatevers ...I paid ...they didnt give me a Donut that was on Display..they gave me the "Fresh" ones that's on the rack..went home and unveiled..the world famous Randy's Donuts and....and... I hate to say this but I was 100% Disappointed. the Donuts were Dry.. not fresh at all..I went around 6:30am and it didnt live up to the nice new building look. I got a churro one with the hardest piece of churro that I found out it's just for decoration purposes. I dont know...the other 5 weren't great either .. the oil that they were done in wasnt great either...maybe to some it's the greatest but to me they didnt work. i honestly got ripped off..and would love to say I'm gonna try it one more time just incase I went on the wrong day but I'm definitely not doing it for that price ever again..its like each Donut cost $4 each and they're not the greatest Donuts either ... I'm giving it 1 star and the only reason is because the service was good especially at that time..most people are cranky but not here ...good service but not worth it for $4 Donuts read more

Never coming back here again!!! Not sure what happened but I've frequented this location in the past and the location was well cleaned and nicely kept up, but obviously times have changed the outside of this place was filthy and i was so disgusted at the donut case which had a pile up of crumbs everywhere!! Those crumbs probably date back to when this location was first opened. What happened to taking pride in your locations? Not sure what's going on with management but please fix it!! The young lady I dealt with I assume is the store manager (i can tell from her pushy attitude towards the employees) had a disgusting attitude towards me seemed like her only hobby is rolling her eyes. If you don't like your job then leave!! Worst experience ever I'm sure the other locations aren't this. read more

Don't come here for the coffee. While I don't like to leave negative reviews, this was just gross. Coffee tasted hours old terrible and when I went to pour it out this was at the bottom along with some more that went down the sink. Creamer? Only high fructose corn syrup non dairy. No half and half. read more

Randy's Donuts - Coffee chunks - Donuts Near Me - Downey, California

DONUTS BROUGHT FROM SOMEWHERE ELSE! I went to Randy's waiting for that awesome donut taste. It was Saturday night and the line was HUGE I was excited. However while in line I saw a driver from like a food service delivery pull up and start dropping off tons of boxes of donuts. At first I thought they might have been from Randy's in Inglewood but the boxes were white not like the Randy's boxes. This driver kept going back and forth bringing donuts from somewhere else. When I mentioned it at the window they said it was from Inglewood but couldn't tell me why the boxes were different from somewhere else. I still bought some donuts but I'm not sure who made these donuts. They were ok and tasted like they had been sitting for a while. I'm not sure I will go back it's a shame. Just saying you may pay for a Randy's donut but you may be getting a donut from somewhere else. read more

Costumer service is mid and they are always out of half of their menu. Definitely won't come back

If I could give this place a 0 I would. The manager of this place needs to be fired for not doing her job of keeping the store running efficiently. The workers were nice but it is evident that all the manager does is watch this chaos occur in the drive thru especially on a busy weekend. My word of advice to this place is to get a new manager that works! read more

Fresh and delicious, just like the one in Inglewood! Hard working staff too. Long lines are worth it.

Super good donuts! Soft!...even the NEXT day! Great service from the workers, they've always been polite and friendly.

Great giant donut for my nephews bday! Everyone love it ! Fast and easy to order. Make sure you order one day ahead ! read more

Randy's Donuts - Giant donut ! - Donuts Near Me - Downey, California

Bought a good assortment and tried the classics and some premiums. Yo... The dough is legit!! Unique from other donut shops. Not THE BEST, but these bad boys do stand out. Staff was nice and chill too, they just greeting customers and packaging donuts, so whoever gives a bad rating/review due to customer service, yall trippin. Apple Fritter is super MEH though. Come through! read more

I came here for some donuts with my friends because the reviews were phenomenal. Nevertheless, the service was among the worst I have ever experienced. As soon as we entered a young gentleman greeted us very harshly. I understand many people are frustrated due to the COVID pandemic, but that doesn't mean you should let it out on others, especially the customers! We took a minute to look at the donuts and he was NOT patient, AT ALL. It was obvious that we were first time customers and even asked us when we entered, but his demeanor was so rude! I won't come back here again, the donuts weren't that great because they are more of a chewy consistency, almost like it turns back to dough in your mouth. I try not to go out so much due to social distancing but I tried to give this place a chance and I was VERY disappointed. He wasn't even wearing a mask or gloves to handle the donuts, they only had a glass barrier between the customers and the employees. :( read more

Good donuts...not great. Friendly service. Unfortunately it's near a very busy intersection. Nightmare getting in out.

Oookay... This review is strictly for the drive- thru process. We have been waiting forever. When we finally got to the order screen the wait made sense. After each item we said the girl asked us to wait while she checked if it was available. One item wasn't available so we switched it with another. Get to the window and the substituted donut wasn't in the bag. I'm sure in time the kinks will be worked out, but it made for a long, rough process. ON TOP OF IT ALL: We just got home and our "Ham and Cheese Croissant" that we paid for is a plain croissant that we pais $3.50 for! read more

I have gone to Randy's in Inglewood all my life. The Randy's in Downey is not as great...but the donuts are still delicious. Only problem was I received expired milk. Very gross. read more

Randy's Donuts - Donuts Near Me - Downey, California