An outstanding experience! My family and I came for a birthday celebration and had an AMAZING time! Check-in was easy and effortless with the kiosk. Even our bracelets printed at the same time from the kiosk. The room was spacious and clean, located halfway down the hallway, which we loved because we avoided the elevator traffic noise. The food was very pricey and pretty basic. Once we ate, we headed to the park, which was an experience! The lazy river was a nice pace and the temperature was perfect. The rides were lots of fun and the lines weren't long at all. We also explored the adults only area, which was the cherry on top. It was quiet and the drinks were excellent. Overall we LOVED our experience and can't wait to return. read more

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Our Texas Girl Scout troop was planning an end of the year large group trip and intended to book 20-25 rooms through Kalahari group sales, with approximately 50-60 people participating. Unfortunately, the experience was incredibly frustrating and disorganized. Our point of contact was Jeselle Corpuz. For over a month, we were repeatedly told by Jeselle they were "working on our group rate," yet they still expected our group to commit to staying there without knowing the actual cost. We would receive emails at the end of the business day with no new information -- only that they were still working on it. Keep in mind, this was coming from the manager of group sales. We emailed several times and rarely received responses. We also left multiple voice messages and never received callbacks. We even contacted corporate, only to be referred back to the same person who had been unhelpful throughout the process. Communication was slow, unclear, and lacked professionalism. After waiting weeks with no concrete answers, we finally decided to move our troop's trip elsewhere. We ended up booking another waterpark, reserving a different hotel, and even adding another group activity -- all with far better customer service and much quicker responses. It was especially disappointing because our Girl Scouts voted for this as their end-of-year trip. We were prepared to bring not only the girls, but also their families -- which would have meant a very large group and significant business for Kalahari. Unfortunately, the lack of competence, communication, and ability to provide even basic information made it impossible to move forward. In my 10 years of planning end-of-year troop trips, this is the first time we have been unable to give the girls the trip they requested and voted on. Over the years, we've successfully planned trips to Great Wolf Lodge, Epic Waters, Jellystone, SeaWorld, the Fort Worth Zoo, NASA, Moody Gardens, and many other destinations, and we have never experienced such a frustrating and poorly managed booking process as we did with Kalahari. read more

This is definitely a family friendly place. (Food, games, hotel). But it's overpriced. Especially the food and alcoholic drinks. We stayed here 3 nights. In room 4517. The AC unit was loud. Construction woke us up the first morning. We heard big trucks beeping and backing up constantly @8am. Then 830am a drilling that we had no idea where it was coming from. Us and other guests on floor 4 peeking were our heads out of our rooms trying to see the source of the disruption. The hallways of the hotel smelled musty, and stale. No complaints with our room smell, the staff serviced it when asked, and room service request were responded to promptly. The grotto for 21 and up was a nice vibe, but the drinks were watered down and overpriced. Each drink we got was around $24 and not a strong alcohol content, with a lot of ice. At the waterpark, you use your wristband to check out towels, and you turn them in at the end. And you get a text confirmation as to whether or not you have any outstanding towel returns. The drinks at the piano bar were pricy too, but tasted better than the drinks we had at any other area at the resort. There was a singer/pianist that was working for tips and taking song requests and that was a nice vibe There is a Starbucks downstairs, but the menu is different from the regular Starbucks and the drinks Do not taste the same (I believe they used Starbucks products, but I don't believe they were Starbucks trained baristas). If you're staying at the resort, the waterpark is included with your stay. Multiple full service restaurants on site, including a burger place, a Mexican place, and a buffet style breakfast place. You truly do not need to leave the resort once you are here, but be prepared to pay a lot of money if you get your food and drinks here read more

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This is a very beautiful resort with lots of restaurants and activities. The check in is seamless, overall, though Im never a fan of self check in taking the place of a human for a job. For us, we chose to use the wrist bands, which was great. It's your room key, credit card, and activity card all in one- so make sure you don't lose it. The indoor waterpark is quite impressive! Lots of slides and pool areas for all ages with plenty of lifeguards. Cabanas seem unnecessary in an indoor water park, especially for the cost. The outdoor waterpark is seasonal, which I find odd. This is Texas, it's typically hot. I could understand if it needed to be a certain temperature. I received a discounted rate, which is absolutely the way to go. We booked a 2 bedroom 2 bath during the week for around $475 a night. (See video below). Here's my biggest concern that has me wondering if we should return- cleanliness. I never saw anyone cleaning machines, laser tag vests, putt putt golf clubs, or the resort in general. Our room was supposed to be serviced. She only did half of the job. They made the bed and put some fresh towels. We still had to call for more because not enough was replaced and there were zero wash cloths. If a place isn't clean, it becomes a pool of grossness- especially with children. read more

Kalahari Resorts - Items that come with the Tom's Foolery bands - Resorts Near Me - Round Rock, Texas

We have so much fun at this hotel, this trip was exciting for my son. This year, my daughters are older, but still love the big slides. They ride all day. This year was my son's first trip and he couldn't stop running everywhere. The rooms are very nice and we had an amazing stay!! Will return! read more

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Came for a SiteOne university where I was giving a lecture and manning a booth. This is a pretty nice location! I wasn't here for the normal activities so I didn't get to try out the water park or the games but I did eat at several of their restaurants and I stayed in their room... all of it was exceptional. The location its self was spotless and maintained to an excellence of the highest order. They have several eateries, a confections/bakery, a coffee shop, multiple shops, a large convention area, a water park and a kids gaming section. Honestly it is a great location! My room was perfect! The convention space as well as my independent room were perfect and even the audio visual team they provide got me up and going in no time. I truly could not have asked for more. read more

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The facilities are outstanding! Lots of food choices and things to do for all ages. The place is very clean and well maintained. We used the indoor and outdoor waterparks, we bowled, did the escape room, played at the arcade, did the mirror maze several times and had lots of fun at all of them. The breakfast buffet at the Great Karoo Marketplace was a little confusing because the place is full of staff who are attentive but when I realized we were missing the syrup for my kid's waffles and asked a waiter they told me where to find the syrup instead of bringing it to the table. Confusing because we are asked to tip at the end of the meal but all the staff brought were drinks. When we asked for early check-in they told us we would have to pay $180 to check-in three hours earlier than normal check-in. We have never been asked to pay for early check-in before. Not very happy with the cleaning staff knocking on our door our last day 32 minutes before checkout time to let us know our room was next to be clean. I can understand a knock at 11:01 but not prior to that. Felt like they were trying to run us out. The bowling place should clean the balls more often. Overall, we loved Kalahari!!! read more

Kalahari is a great staycation option for us. It's far enough from San Antonio to feel like we're leaving but close enough for us to either go here for a day or stay a night. My kids have a lot of fun here their ages range from 3 to 8. I love all the amenities. Staff is super friendly. I just believe it's fun for all ages kids and adults. This was our second visit, but it was our first time experiencing the outdoor area and I love it so much. I actually prefer the outdoor to the indoor. I loved the swim up bar feature outside. read more

Went to Kalahari Resort for a conference. Overall it was a really great place for a meeting. The rooms are very comfy. Check in was a breeze. Plenty of free parking. The wristband is used to access the rooms, the water park and can be used to make charges. The conference center is very large. The dinner and lunches were great. Breakfast at the buffet was great, but the breakfast in the conference center was lackluster. The smoothies and fresh fruit juices in the buffet were a great way to start the day. There was a conference social in the open Amatuli marketplace under the stars with fire pits and live music. Open bar and three separate lines filled with a taco bar, Mac and cheese, salads, grilled veggies, roasted Brussels sprouts and more. They even had the cutest burros that offered capris suns or cervezas. Thanks for the creative mocktails using Topo Chico or ginger beer. Amazing! Red's Piano Bar was so much fun. The hibiscus mocktail was so delicious and a bargain at $4. Place your request for a song in the glass bowl near the piano. Sweet Caroline to Bohemian Rhapsody to Lose Yourself. First time that I've ever heard/sung a rap song at a piano bar. The waterpark is pretty insane. Voted the #1 indoor water park by USA Today, it is easy to see why it has that honor. Water slides. A lazy river. Wave pool. Flow rider. Hot tubs. And an adult only indoor outdoor cave. So nice to be in a huge hot tub under the stars after a long day of learning and networking. And the theming. So cute! Elephants, giraffes and hippos. Oh, my. Lots of cute photo ops with all of the life sized animal statues. Outdoor movies with s'mores. A bowling alley. An arcade on steroids with a human claw machine. Can't wait to go back next year for another conference at Kalahari Resort. read more

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We went here for a birthday party. I can't say much about the value because we didn't pay but I gathered that it's pretty pricey. The cost of a large pizza is around $40. It is large but sheesh! The pizza itself was fine... nothing to write home about. My kids really enjoyed the rides. The waits weren't too long. The thing that really got to me was the smell in the place. The chlorine smell is overwhelming and I started to get a big headache. read more

Kalahari in Round Rock is ridiculously pricey for what you actually get. We did the math, and we could have paid for flights to Disneyland, a hotel, and park passes for less than what we spent here--and Disney actually has a lot more to offer. The rooms are a total letdown. For these prices, you get a basic room with two beds and a sofa--nothing special at all. To make it worse, they don't have adjoining rooms, which is a huge headache for families. The resort itself isn't "cozy" at all; it feels massive, corporate, and there is an upcharge for everything. The service was not accommodating. When I asked for contact information for security, I was told that guests cannot contact security directly. That is a bizarre policy for a "family" resort and honestly felt a bit dismissive. read more

So So. No itinerary, it's a big place, no "Movie night is here." Nothing! You have to navigate for yourself and learn what is going on by yourself. 20" pizza plus the server's self added gratuity $70 . Thing is I ordered a 14" , but it got there and my little boy saw it, well I had no choice. We aren't wealthy but sacrificed to have a nice father's day weekend. Not sure if we'll be going back read more

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HOLY KALAHARI!! We came here with both our girls along with another family and somehow 6 hours flew by! I love that they have sections for different age groups, a ton of open tables and chairs along with pay-if-you-want private bungalow areas, lots of great yummy food options! The only thing was a constant noise that made it hard to talk to others easily! We are coming back later this year for our child's birthday to actually stay so we can't wait to experience that hotel side as well as other on campus food options! Close enough drive for us for a daytrip! read more

Super expensive if you pay full price. Luckily we did a homeschool deal for a weekday. I couldn't imagine spending the full amount. It's outrageous. The place it self was cool. That doesn't justify the prices of everything. Water park had lots to do. Two outdoor hot tubs. Lots of slides for kids ( and adults ). Lazy River. Shopping areas. Arcade. Food super expensive. Drinks super expensive at all the bars. Was a cool place but lord have mercy bring your pocket books . Oh yea make sure and try and get a cart to drop your stuff at the door cause the parking lot is so far away read more

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We wanted to love Kalahari because we try to take our kids on a staycation or local trip about once a month. They absolutely love Great Wolf Lodge, so we decided to try Kalahari for something different. Unfortunately, the experience was disappointing from start to finish. We arrived just before check in. We walked in around 3:55 PM and reached the desk at about 4:03 PM. We had reserved two rooms under one reservation and had previously called to confirm they would be near each other. At the desk we were told our rooms were not ready. When I asked for clarification, the employee said that check in starts at 4 PM but that does not mean rooms will actually be ready at 4 PM. That explanation did not make sense, especially after we had already unloaded all of our luggage with kids waiting to swim. After asking for a supervisor, she eventually found one room but said the second was not available. The two rooms were also halfway down the hall from each other despite our request to be close together when booking. We were told we would receive a text when the second room was ready and that our wristbands would automatically work once it was assigned. We waited an hour and never received the text. We finally went swimming and later called the front desk and were given a room number, but the wristbands did not work. After swimming and eating we had to go back to the front desk around 10:30 PM where they told us the text should have been sent but was not and everything had to be reprogrammed. While swimming both of my children's eyes began burning badly from the pool chemicals. This has never happened to them at any pool before, including our own backyard pool. They were walking around the hotel holding wet rags over their eyes and we had to rinse them out repeatedly. Because of this they refused to swim the following day or the day after, which defeated the entire purpose of the trip. There were also several safety and service concerns. My mother lost her prescription glasses at the pool and asked an employee how to check lost and found. The employee said security handles that but could not contact security and told her she would just have to tell another employee if there was an emergency. As a retired federal law enforcement agent, my mother found this response very concerning. Additionally, there was an area of the lazy river that was not visible to lifeguards. When I pointed it out, the lifeguard said she knew but that it was set up that way by her supervisor. That also made us uncomfortable since visibility is such a basic safety expectation. We also purchased the unlimited souvenir animal cups for both of our boys, but one straw had a crack and would not work. When we asked for a replacement we were told they were not allowed to replace it, which made the cup essentially useless. Since the kids did not want to swim anymore, we tried the arcade the next day. We asked about packages for rides and games and purchased what was recommended. After my kids won about 7,000 tickets on a game, we were told the package we bought did not allow tickets to be redeemed. When we went back to the desk the employee casually said that was correct, so we had to purchase another card. By that point the kids were already frustrated and disappointed. We paid for two nights but ended up only staying one because the experience had been so negative. Overall, the customer service, safety awareness, and overall organization did not meet the expectations for a family resort at this price point. We truly wanted to enjoy Kalahari, but our experience was very different from what we have experienced at Great Wolf Lodge. I hope management takes these concerns seriously because families come here expecting a safe and enjoyable experience for their kids. read more

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We love that the hotel & rooms are always so clean! The ambiance is perfect. Hubby & I also love the Grotto while our teens are doing their own thing & having fun! Restaurants there are ok, definitely pricey, but we always have a great overall experience! read more

We went Oct 11-12 The room was ready early and very clean The Amenities are very nice with a Vegas Style interior that offers everything from Escape Rooms to Fine Food The water park was Amazing and the Jumbotron is great for football We upgraded to the Lounge which I HIGHLY recommend for the coffee sodas and snacks We WILL be returning soon read more

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This place is for rich people. It is super expensive but worth it if you can pay the price. The slides are really fun everywhere is available once you get the wristband the slides are scary! And the employees are nice to talk to especially Marcus rashford and Alyssa read more

Kalahari Resorts - Resorts Near Me - Round Rock, Texas

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Kalahari's events are top notch. If you ever have an opportunity to check one out I highly recommended it. They put a lot in effort in their presentation and they seem to have a high standard for quality. read more

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This is a very overpriced waterpark which they over pack and under clean. It's so dirty inside, so expensive and they have the most ridiculous rules. My friends daughter is 55.5 inches tall and 7 years old and refused entry on the kids slides because she's too tall, as a neurodivergent kid who paid for a 2 night stay it's absolutely ridiculous. Th restaurant food is as expensive as a high class restaurant and is ok at best and there are zero people to clean the tables read more

Kalahari Resorts - Resorts Near Me - Round Rock, Texas

This was my second time coming to Kalahari. The first time was alright but this time was just horrible. I stayed 2 nights with my family and boy do I have many things to say. For starters, the pools are disgusting. They are green and insanely salty. It's like you're at the beach, and if anything it's even more salty. Not to mention, the workers clearly don't want to be there. Miles, was a worker on the racing slide and he was super rude. He had an attitude towards my wife about her necklace and then be about mine. We had rode the ride plenty of times with no issues regarding jewelry. I understand policies, but why say something after seeing us about 5 times prior. He was very rude about it and we did not ride again. It's also very humid which is understandable, but it is hard to breathe for those with asthma. The cold water doesn't help either. Me and my family will not be returning. read more

We were here during Christmas break and eventhough it was a weekday, it was packed! We tried to arrive earlier so the morning was better. Quick checkin to get wristbands. We reserved one of the seating areas ahead of time which might not be necessary if you get there early enough to dump your stuff on one of the many free seating areas. Having your own waitress is pretty nice tho instead of standing in line for food and drinks. The kids really liked the outdoor hot tub eventhough towards the end when it was packed. Lots of employees at the kid areas to keep an eye out. The outside arcade area is also nice if you want a break from swimming but it's expensive. There's a zipline and small amusement rides and a human claw machine. We ended up staying for dinner and bowling. Lots of fried food. Just be ready to spend lots of money. read more

Kalahari Resorts - Human claw machine. Guaranteed to get a prize. - Resorts Near Me - Round Rock, Texas

We took the Grandkids to the arcade for Christmas. Oh boy did we have fun. Granted, it was expensive fun, but everyone loved it. They have rides, games, and a rock climbing feature that was set from easy to difficult. There's also an obstacle course that the kids went nuts over. It is sorta like being tethered from above and walking a balance beam 20 feet high. The place was clean, and safe. The people working there all had a smile, encouraged, and high five'd the kids regardless of skill. We'll go again. read more

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From the parking lot to the entry of the resort I was completely amazed. I love their landscape, but the best perk was the valet parking. Immediately upon entering the resort, the scenic view is everything. Wide open floor plans, bright and dim lights, colorful welcoming balloon arches and a coffee stand for immediate access for a beverage or snack. Check-in was very easy. They have several kiosk, but also have live agents available in case you need further assistance. IhSon was our agent and he was thorough with communication and gave us beneficial information for the dining hall and the indoor waterpark. As we explored the resort, I couldn't help but notice how clean it was. The resort is exquisite. They offer many different restaurants and food choices that are appropriate for children and adults. There was so much to do here that just staying over a weekend was enough to keep us busy for the whole trip. I specifically fell in love with the ice cream shop . So many sweet treats and ice cream flavors. My kids were in love. The rooms were exceptionally clean and offered everything we needed like shampoo, conditioners, bath soap, and extra blankets. Our stay at the resort was amazing. When it was time to check out, the process was very easy and we were able to use the facility for the remainder of the day even after we checked out of our room. The luggage carts are a great asset for ease of loading when leaving. This is a great resort! read more

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We love Kalahari mainly because of the short distance from Katy, TX (a little over 2 hrs) and also because it's really nice, clean and there's so much to do for the kids and adults. It is on the high-price side on the rooms & food but you can find specials during off seasons and it will not be as crowded, however, there always seems to be a lot of people. I love nightly live music, especially the music out in patio with s'mores (weather permitting) and the different water park options (inside & outdoor). The food is a hit or miss. Skip the restaurant inside the arcade! Horrible service, food & prices. Your best bet is the pizza (especially the one in the indoor waterpark) & the Mexican restaurant. My favorite part is the outdoor lazy river, the slides & the indoor wave pool. Just pull a chair, sit by the wave pool & watch the videos! It's soooo relaxing. I just wish there were captions on the music videos to sing along lol. The front desk staff could be friendlier & the claw machines in the arcade used to be a lot more generous. Overall, I highly recommend them for a fun family vacation! read more

We have enjoyed past visits but the latest one was below expectations. 1. Ordered a pizza and when my husband returned, they never sliced it. We asked room service to bring something to cut it and they sent a plastic knife that couldn't cut a tissue. 2. We ordered chicken tenders and fries and when I asked room service to send ketchup, that was apparently a different phone number. 3. Their tv selections are terrible and when I asked to login to Netflix, I was told we couldn't for some lame excuse. Even if it was my account. Not family friendly! Overall, overpriced, not customer friendly, and a lack of family support. read more

Second time at the spa and can't wait to go back. I love the atmosphere and freedom of the spa area. I came with friends last year and this year with my mom celebrating my birthday. The jacuzzi is so relaxing, all the services are top notch and the relaxed vibe is super catchy. My mom got a massage and facial, I just used the day pass to go to the steam room, and stay in the lounge area. We got delicious beet juices and the cheese plate. The lockers are super clean and spacious. We spent the entire morning there just hanging out and celebrating. What a wonderful time you can have just disconnecting for a few hours. We could've stayed longer but had dinner plans later. This is definitely my first choice to come by for special occasions or girls spa day sessions. read more

I just wanted to give a big shout out to Eric at the Flowmaster. He was really really cool. He had good conversation unlike the other person that was there four hours earlier. He was really chill and cool. read more

This is our second time coming. First time my jewelry bag was stolen, so that made the trip a real bummer. This time the hotel customer service was GARBAGE! They are borderline rude to you. Look it's better than Great Wolf Lodge as far as games and water park, but service is important to us. For the price point they need to do better. read more

I really like the concept of these places. Excited to try this spot since it has the rides and waterpark. Wished the outdoor waterpark was open longer. We didn't even get a chance to try it. Waterpark 4/5 I like there were so many spots. The lazy pool was solid. The kids area was huge. There was an even smaller kids area which was nice. The outside waterpark one has very limited hours so that's lame. The outside pool was just a reg pool. Temperature the of the waterpark 0/5 It was extremely cold which is ridiculous. They should not be having the ac or fans blasted in an indoor waterpark. I was freezing even in the water. I can't imagine how kids would be sick from that. Temperature of the water 4/5 It was a decent temp. Not too cold but the combo with the fans were just not it. Rides 2/5 It was kind of a let down especially the ones for under 42'. They were limited and some operator have to jump from ride to ride. Some of the operators were super anal and didn't even measure correctly and didn't let the kids ride due to that. (We recently visited the doctor and got exact measurements) this was costly so not worth. Games 4/5 It was a vast amount of them. They were just very high in credits but nice to have. Price 3/5 For the price and value it's a mixed feeling based on the above. read more

We've been a couple of times and it's an impressive operation. Endless activities for the kids which is the point, but wow is it expensive!!! read more

For my youngest daughter's 15th birthday this year she requested to go here. It had been all over her FYP on TikTok , and you know how people are about TikTok and the recommendations from there these days . So during their school spring break we made the trip from Dallas to explore for ourselves. Really Beautiful resort and very accommodating for sure. We chose a two bedroom suite that came with a really nice view. While visiting, we had the opportunity to enjoy the water park, the arcade and a couple of the restaurants. We only stayed 1 night and paid over $700 for the experience . Although we did enjoy our stay , we agreed that it didn't live up to the hype of those who highly suggested it and for us it wasn't worth the 3 hour drive from Dallas. We're regulars at great wolf lodge, or at least we use to be until my daughters started to feel that they were outgrowing the place. So for us, it wasn't a bad experience by far , but we felt like we could have avoided the 3 hour travel time, saved a couple of hundred bucks, and obtained the same experience at great wolf lodge . Kalahari is a great place to spend time with family and friends. We noticed a couple of family reunions, a couple of conferences going on, some like us whom traveled for spring break , and we even had the opportunity to interact with some of the locals who weren't staying at the hotel but instead just came out to enjoy the water park. The water park had something for all ages , and that's always a plus when it comes to having family events with children. We enjoyed a couple of the water slides , the lazy river and a few other attractions. I appreciated the fact that it wasn't as packed as I imagined it would be, taken into consideration the time of the year we chose to attend. Lines for the attractions like the slides were moving really fast (THANK GOD) , allowing us the opportunity to ride a lot of them more than once in short period of time. Now getting to the slides , like many other amusement parks there was plenty of walking and stairs to climb and I definitely burned a lot of calories for sure. The Water was a nice temperature, it wasn't too cold like some of the reviews I heard. Our hotel room was very beautiful and comfortable, I personally wouldn't have mind spending more time in the room, especially considering the amount we paid for 1 night . Overall, we had a great time with each other making memories and trying somewhere new. It's a really nice resort and I can understand why a lot of people speak highly of it, especially those with younger children . I wouldn't mind returning again to be honest , but personally don't think it's worth the 3 hour drive for the short time that we stayed . We'd definitely have to be there for more than 1 night for sure. read more

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A great place for adults and kiddos alike. Plenty to do for all ages. A little expensive, but to be expected for a convention center. read more

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Kalahari's indoor waterpark, the largest in America, opened in 2020. As a new facility, I expected accessibility to be a priority welcoming families with strollers and mobility devices. However, this wasn't the case. The waterpark entrance is accessible only through the arcade. This entrance at the back of the arcade also lacks an accessible handicap door. I was unable to locate info on the Kalahari website about their ADA support. However, they do offer a limited number of electric wheelchairs for rent at a cost. When we arrived at the arcade entrance, we found that the limited handicapped spots were already occupied. We spoke with the Kalahari staff about additional parking options, and they suggested that we illegally parking our vehicle in the "No Parking" fire lane. We rented an ADA-friendly cabana for our trip, at an extra cost. The door to access the elevator and our rented cabana was difficult to find as it was unlabeled. Actually both of the elevator doors at the top and bottom of the cabana rentals lacked signs or any labels indicating elevator access. The bottom elevator access was particularly inconvenient as kitchen staff used that space for cart storage. We couldn't access our rented cabana until the storage carts were removed by Kalahari staff. Additionally, our party had to wait on staff multiple times to gain access to the only available cabana bathroom. The single use bathroom on the floor for cabana use was constantly being utilized by Kalahari employees. read more

Kalahari Resorts - Wave pool - Resorts Near Me - Round Rock, Texas

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Kalahari is pretty fun! Obviously the food sucks, and the place is pretty gross. But, it's very fun!

It's a fun place to spend the day. Overpriced for sure. I guess that would be my only complaint but the staff were overall friendly and the kids had a good time. Everyone was friendly and is worth a trip once read more

We stayed 2 nights here, despite the very expensive rooms- the air con shut off as soon as we were asleep leaving our rooms extremely hot both nights almost like there is a motion sensor kicking off the air con when there is no movement in the rooms. I went to discuss this with the customer service rep that this would have been fixed should we have called for service. Given this appears to be a system where they do kick off the air con to save money- I'd beware. Also beware, they have charges if you don't scan your room badge when returning your towels ($30 a towel). Very scammy! read more

Hunter, the lifeguard at the pool near the outdoor cabanas, was harassing my 3 year old the entire day. The rest of the experience was fun.

We came here in 2023. We had an amazing time. Stayed for 3 days, 2 nights. I felt taken care of during check-in and we were able to unload everything, find close parking and get to our room early. We went straight to the waterpark when we first arrived and it was very clean everywhere which we loved. The food inside the waterpark are basic snacks and American foods like burgers, pizza etc. Pricing was exactly like going to a tourist spot, overpriced, but we knew what we were getting into. Our room was very clean. Very comfy beds and spacious with two queen beds and a sofa bed where my niece slept and she loved having her own space. Next day we went to coffee shop (Starbucks related?) downstairs for my coffee and we went to their breakfast/brunch buffet. Very pleased with the breakfast and brunch options here! Worth the price per person. We especially loved the juice shots. My kids ate a lot here. My husband and I went to the adult swim up bar/grotto area which was so nice. We wish we could've stayed there longer. Our last day we explored around, went to the waterpark for a little bit and then went to Tom Foolery's arcade. It is a huge arcade area! Because we had such a great experience we are booking a stay for this year 2025 and will be trying out everything new and all the things we didn't get to do like the steakhouse restaurant and more time at the arcade and the bowling alley. Wish the amenities stayed open later and wish we had more time at Kalahari. read more

We recently stayed at Kalahari in Round Rock, and overall, it was a mixed experience--leaning more toward disappointing, especially for the price. Everything is VERY expensive. Unfortunately, the outdoor water park was closed due to weather, so everyone was forced inside, which made it much more crowded. Friday wasn't too bad, but by Saturday it was packed, so I ended up reserving a cabana for the entire day just to have some space. That helped, but it's another added cost. Food policies are strict--no coolers allowed in the indoor waterpark including for 1 year old snacks and water. For dinner: * The first night we ate at the bowling alley restaurant (B-Lux). There was no attendant to check us in, and we had to wait about 35 minutes before anyone showed up to help us. The food was mediocre at best--burgers, fries, grilled cheese. Fries were okay, but everything came out lukewarm and bland. Even my husband, who eats everything, didn't finish his meal. * We also ended up grabbing an extra meal at Cinco Mexican restaurant (again mediocre food) we had 2 kids meals 4 non-alcoholic beverage and the total came out to more than $80.00. * The second night we ate at Double Cut Steakhouse. The food was better, but the service was inconsistent. The hostess was rude and gave off a borderline discriminatory vibe, which was uncomfortable. However, our waitress was excellent and really helped turn the experience around. Dinner for our family was $358, which felt steep for the overall experience. We skipped the Italian and mac & cheese spots, but the ice cream place was actually really good--one of the highlights! I had read poor reviews about the breakfast buffet, so we brought our own breakfast items to eat in the room. We had no coffee cups in our room, and getting them took forever. One frustrating issue was with the towel system--they charged a service fee because I didn't return a towel the same day, even though I tried to return it the next day while we were still staying at the resort. That felt unnecessary and poorly handled. Overall, Kalahari can be fun for the kids, but between the cost, crowds, extra fees, and inconsistent service, it didn't fully live up to expectations. read more